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Summary
Passionate, results-driven manager interested in helping children achieve high levels of academic success by promoting an environment of equity and commitment to student learning at any level.
Experience
05/2014 to Current
Manager Madison and Rayne Chicago, Illinois
  • Supervising daily kitchen operations while improving quality control Developing menu items for weekly rotational recipe archive Costing new recipes to insure responsible food budgeting Preparing products for monthly photo shoots and testing sessions Facilitating weekly inventory documentation Corresponding with new customers to welcome input and critique Insuring quality relationships with vendors for weekly product delivery.
01/2012 to 04/2014
Front Waiter Batali and Bastianich Hospitality Group New York, New York
  • Assisted the Captain with attentive table service and customer satisfaction Addressed and solved customer complaints and tailored items to guests' necessities Attended seminars in Italian food and wine to provide interested clientele an informative dining experience Ordered and entered items via POS system.
09/2011 to 11/2011
International Women Chefs and Restaurateurs Intern L'Ancienne Auberge
  • Assisted the Chef de Cuisine with lunch and dinner service at the bistro and bed and breakfast Obtained ingredients from nearby purveyors for preparation and production.
05/2011 to 08/2011
Seasonal Banquet Server Dutchess County Golf and Country Club/The Grandview Poughkeepsie, New York
  • Performed server duties to coincide with scheduled wedding events Maintained table cleanliness and fulfilled guest requests Assembled banquet displays and layouts to client specifications Managed and delegated server assistant duties in a team-like manner.
10/2009 to 04/2010
Seasonal Chef's Assistant Stanwich Country Club Greenwich, Connecticut
  • Prepared recipes to Head Chef's specifications for large banquet functions and dinner services Utilized culinary skills from college to show line cooks and preparation cooks new techniques and tips Maintained cleanliness and aesthetics of food displays and carving stations for guest satisfaction Accommodated guests' orders to fulfill individual dietary specifications.
04/2009 to 09/2009
Culinary Institute of America Extern Yellowstone National Park (Old Faithful Inn and Snowlodge) Yellowstone National Park, WY
  • Insured consistency of product and recipes to adhere to National Park Service Food Guidelines Educated lower level staff members in culinary techniques when requested by Head Chefs/Managers Prepared food prior to service and organized stations for ease of use during service hours.
07/2008 to 09/2008
Children's Summer Park and Recreation Supervisor City of Maumee Maumee, Ohio
  • Oversaw 10-15 children in outdoor recreation programs while maintaining a safe environment Provided guidance and conflict resolution between children Supervised off-premise field trip experiences to promote education and cultural experiences for the youth.
09/2006 to 02/2008
Assistant Chef Stone Oak Country Club Holland, Ohio
  • Assisted the Head Chef and Sous Chef with catering events and dinner services for large-scale events Interacted with guests during events to insure customer satisfaction in the food display areas.
Education and Licensure
July 2011
Bachelor of Professional Studies: Culinary Arts Management The Culinary Institute of America Hyde Park, New York Culinary Arts Management
May 2007
12-Month Culinary Arts Certificate: Post-Secondary High School Enrollment Option Owens Community College Ohio
December 2007
Post-Secondary High School Enrollment Option Dual Credit High School
Lourdes College Sylvania, Ohio National Deans List
2017
Paraprofessional Teaching License (Pending Approval/Processing) Illinois State Board of Education
Memberships
Women Chefs and Restaurateurs member, 2008-2015
Maumee Valley Chefs Association Junior Member (American Culinary Federation), 2005-2012 
Honors and Awards
  • Restaurant Nora Organic Internship Winner (Georgetown, Washington D.C.), July 2010
  • George Mancy Memorial Scholarship, Northwest Ohio Restaurant Association, 2009
  • Cream of the Crop Scholarship, The Culinary Institute of Amercia, 2008
  • ECOLAB Foundation Scholarship, National Restaurant Association Educational Foundation, 2008
  • High Impact Leader Scholarship, The Culinary Institute of America, 2008
  • Higher Education Scholarship, J.M. Smucker Company, 2008
  • Horace and Letitia Newton Scholarship, Key Private Bank, 2008
  • Lucas County Farm Bureau Ray Cedoz Scholarship, Ohio Farm Bureau, 2008
  • Higher Education Scholarship, Maumee Chamber of Commerce, 2008
  • Peter Cameron Scholarship Award, James Beard Foundation, 2008
  • Valleybrook Arbor's Carleton E. Averill Sr. Scholarship Award, Gleaner Life Insurance, 2008
Certifications
-Court of Master Sommeliers Introductory Course
-NRAEF ProMgmt. Introduction to the Hospitality Industry
-NRAEF ServSafe Alcohol and Beverage Management
-NRAEF Nutrition for Foodservice and Culinary Professionals
-NRAEF ServSafe Sanitation and Safety
-Training for Intervention Procedures (TIPS)
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Professional Summary
Lifeguard professional who helps participants obtain the knowledge and skills they need to thrive in a fast-paced setting while leading from the front. Driven to improve team composition, effectiveness, and morale through research-based approaches and tried methods, with more than four years of experience over multiple properties.
Skills
  • Exceptional leader
  • Team oriented
  • Mission focused
  • Ellis Certified
  • Critical thinker
  • Skilled researcher
  • Stair Trainer
  • Vanguard Certified
Work History
Lifeguard, Trainer, And Recreation Supervisor, 01/2017 to Current
Hard Rock Hotel Orlando, FL
  • Run in-water scenarios & complete the weekly training topic with lifeguards on a daily basis.
  • Perform all opening/closing duties & complete all Ellis reports.
  • Oversee operation of the pool area & fitness center when needed.
  • Collaborate with maintenance and housekeeping to maintain pool deck safety and cleanliness.
  • Resolve service-related & guest-related issues in a timely manner.
  • Consistently provide professional, friendly and engaging service.
Lifeguard, 07/2016 to 01/2017
Walt Disney World Resort Orlando, FL
  • Maintained Certification for Ellis & Associates (ILTP) License.
  • Improved upon guest safety across six different pools.
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Promptly and empathetically handled guest concerns and complaints.
Education
Ongoing: Bachelors in Psychology, Valencia College - 190 South Orange Avenue, Orlando, FL 32801

  • College Sophmore 
  • Coursework in Social Psychology.
  • Participating in Army Reserve Officer Training Corps.
Accomplishments
  • Multiple "Exceeds" ratings from Ellis & Associates Audits.
  • Participated in three separate major emergencies where the guest was revived.
  • Unblemished VAT Record
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Summary
Experience in construction including new construction and renovation projects both commercial and residential.
Skills
  • Exceptional ability to learn and lead
  • High attention to detail
  • Extremely dependable
  • Physically fit and able to perform strenuous job duties
  • Team oriented
  • Knowledgeable of power tools and equipment
  • Unmatched people skills
  • Strong work ethic
  • Flexible work schedule
  • Manual labor skills
Experience
02/2016 to 06/2018
Recreation Supervisor Four Seasons Resort Orlando at Walt Disney World Resort Lake Buena Vista, FL
  • Updated team members about changes in hotel products, services, pricing and policies.
  • Cross-trained and backed up other customer service managers.
  • Responsible for the food and beverage as well as recreation facilities expanding 5 acres and holding up to 1,300 guests.
  • Within 5 months of hired as a Server I was promoted to team Learning Coach.
  • Within 2 months of being Learning Coach I was promoted to Supervisor.
10/2015 to 02/2016
Construction Laborer Elston's Division 10 Brooksville, FL
  •  Loaded and unloaded building materials used for construction Completed tear-down of existing structures and prepared for new construction.
  • Installation of new new partitions. 
  • Employed wide variety of hand and power tools including hoists, drills, and precision measuring instruments.
  • Prepared and cleaned construction sites by removing debris.

07/2011 to 10/2015
Server Rookies Sports Bar & Grill Spring Hill, FL
  • Welcomed and acknowledge all guests in a friendly, service-oriented manner.
  • Promptly served all food courses and alcoholic beverages to guests.
  • Skillfully anticipated and addressed guests' service needs.
  • Discussed menu items and dietary concerns, noted special requests and suggested appetizers.
Manager Marco's Pizza Spring Hill, FL
  • Efficiently addressed customer issues to ensure quick and successful resolution.
  • Collaborated with each associate to establish realistic daily goals.
  • Performed store opening and closing Offered direction and gave constructive feedback to motivate team members.
  • duties, including counting cash drawers and checking all equipment for proper functioning.
Education and Training
2007
High School Diploma Nature Coast Technical High School Brooksville, FL, United States
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Professional Summary

Seeking a position of pet sitter/dog walker utilizing genuine love for animals, their health, happiness, and well being.

Skills
  • Positive reward based training
  • Obedience training
  • Compassionate
  • Animal nutrition knowledge
  • Responsible
Work History
Dog Walker, 03/2014 to Current
Self Employed
  • Discuss each dog's nature and individual needs with its owner.
  • Make note of any special instructions or limitations that dog owner provides.
  • Walk dogs in the outdoors for a designated period of time.
  • Ensure that any waste  on the road or sidewalk is cleaned and disposed of immediately.
  • Ensure dogs' physical safety at all times and make sure that they do not endanger any other animal or human in the vicinity.
  • Provide dog food and water per owners directions.
  • Reward positive behavior with treats.
  • Take photographs  of dogs', showing owners how the dogs' are faring.
  • Leave a detailed note after each visit with updates.
  • Leave lights on, bring in/leave out garbage cans, bring in mail, when needed. House will look "lived in."
Recreation Supervisor, 06/2010 to Current
Pleasant Dale Park District 7425 S. Wolf Road Burr Ridge, IL
  • Identified community recreational needs.
  • Established priorities, schedules, and methods for recreational events.
  • Evaluated performance of recreation staff.
  • Monitored work time records, planned, prioritized,  supervised and reviewed the work of staff involved in recreational activities.
  • Completed bi-weekly payroll for all employees working in the Recreation Department.
  • Worked with employees to correct deficiencies; implemented discipline procedures.
  • Participated in budget preparation and administration.
  • Prepared registration forms for recreation programs.
  • Monitored and controlled expenditures and completed accompanying paperwork.
  • Answered questions, provided information to the public,  investigated complaints and recommended corrective action as necessary.
  • Prepared needed support information for the PDRMA Loss Control Program review.

Education
Bachelor of Arts: Psychology, 1992
DePaul University - Chicago, IL
Affiliations
  • Member of Pet Sitter International
  • Pet First Aid and CPR Certified