Banquet Server resume examples

• Stored, loaded and unloaded set pieces and technical equipment while observing the appropriate safety procedures. 
• Assisted in all technical and practical effect setup for concert performances and broke down all equipment at the close of each show. 
• Worked with a team of 8 to ensure all props and set pieces were in place and moved at the correct times during performances.
• Operated follow me spot cameras during shows.

• Oversaw personal and professional calendars and coordinated appointments for future events.
• Maintained appropriate filing of personal and professional documentation.
• Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
   
• Oversaw the daily activities of clients' household while they were traveling.
• Developed professional relationships with reliable vendors, including house cleaning and detailers. 
• Handled incoming mail, bills and invoices and completed appropriate actions.
   
• Managed and reviewed filing and office systems.
• Entrusted to handle confidential and sensitive situations in a professional matter.
• Filed paperwork and organized computer-based information.

• Coached team members in techniques necessary to complete job tasks.
• Ensured a safe working environment by following all safety procedures, policies and regulations.
• Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Assisted customers with food selection, inquiries and order customization requests.
• Maintained cleanliness and presentation of stock room and production floor.
• Assisted customers promptly and politely, in person and via telephone.
• Received multiple positive reviews which acknowledged dedication to excellent customer service.
• Processed cash and credit payments rapidly and accurately.
• Asked open-ended questions to assess customer needs.

• Computed sales prices,total purchases and processed payments.
• Maintained knowledge of current promotions,policies regarding payment and exchanges,and security practices.
• Described merchandise and explain operation of merchandise to customers.
• Recommended merchandise based on customer needs.
• Placed special orders and called other stores to find desired items.
• Operated a cash register to process cash,check and credit card transactions.
• Guided customers in choosing items that reflected personal style and shape.
• Explained information about the quality,value and style of products to influence customer buying decisions.
• Replenished floor stock and processed shipments to ensure product availability for customers.
• Opened or closed the store and balanced the registers each night.
• Was also in charge of new floor sets and watch reset.

• Met incoming customers and provided immediate assistance.
• Retrieved alternate items and sizes on request.
• Listened to customer needs and preferences to provide accurate advice.
• Completed purchases with cash, credit and debit payment methods.
• Increased purchase totals by recommending additional items.
• Organized items in visually appealing manner.
• Answered incoming telephone calls with professional and knowledgeable responses.

• Set up all banquet function table lines, china, silverware, glassware, and center pieces, waiting and beverage stations, and perishable items for banquet service (such as bread, butter, and cream).
• Served all food and beverages to to guests.
• Cleared away all dishes and items used in the service of a banquet, including the linens.
• Ensured the proper storage of all items from equipment to perishable foods.
• Maintained works areas in a clean and orderly fashion.
• Prepared for future banquets by folding napkins, filling condiments, and performing other duties as required.

• Adhered to recipe and presentation standards for specialty coffee drinks.
• Resolved customer disputes with tact and professionalism.
• Weighed, ground and packed coffee per customer orders.
• Updated menu with daily offerings and specials,using personalized artistic touches.
• Correctly followed all health,safety and sanitation guidelines.
• Greeted and connected with every customer,recommending drinks.
• Maintained the highest standards of conduct and service.
• Managed inventory by establishing and adjusting ordering parameters,forecasting usage and controlling waste.
• Maintained clean and organized workspace,enabling coworkers to locate resources and product.
• Maintained calm demeanor during high-volume periods and special events.
• Designed and printed menus,recipes and promotions and offers.
• Cleaned equipment, disposed of waste,closed registers and carried out other closing duties.
• Developed creative and appealing latte art techniques and instructed coworkers in method.

Demonstrated genuine hospitality while greeting and establishing an understanding for guests and there specific needs.

Up sold alcoholic beverages, appetizers and desserts.

Delivered quality service by providing a warm and welcoming environment.

Maintained complete knowledge of restaurant menu.

Promoted items on beverage lists and restaurant specials.

Responsible for greeting customers, making sure they were attended to throughout their experience, and providing them with both facility and product information, also handling payment transactions. Responsible for Daily setup of all tastings. and managing reservations for both visitors and private parties.

• Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time.
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures.
• Pleasantly and courteously interacted with customers.
• Greeted customers and provided excellent customer service.
• Demonstrated integrity and honesty while interacting with guests, team members and managers.
• Promptly and empathetically handled guest concerns and complaints.

• Sharp Problem Solver
• Positive Customer Experiences
• Strong Organizational Skills
• Active Listening Skills

• Greeted Customers
• Positive Customer Experiences
• Skillfully promoted items on beverage lists and restaurant specials.
• Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.

• Promoted to Cocktail Server.     
• Worked in a fast-paced environment while under pressure.
• Maintained confidentiality and professionalism with all guests at events.    
• Memorized and understood every event worked from start to finish for maximized guest satisfaction.
• Initiated ideas for solving problems in the workplace.
• Used exceptional customer service to assist guests in events including, weddings, auctions, company parties, dances, and more. 
  

• Assertively upsold alcoholic beverages, appetizers and desserts.

• Assisted co-workers whenever possible.

• Maintained complete knowledge of restaurant menu, including daily specials.

• Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff.

• Provided friendly and attentive service.

• Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.

• Worked as head server/supervisor

• Displayed enthusiasm and knowledge about the restaurant's menu and products.

• Assisted guests with making menu choices in an informative and helpful fashion.
• Promptly and consistently reset tables with spotless service ware. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
• Regularly checked on guests to ensure satisfaction with each food course and beverages. 
• Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
• Appropriately suggested additional items to customers to increase restaurant sales. 
• Completed opening and closing checklists according to set standards. 
• Entered orders using the Jonas POS system