• Maintained consistent use of graphic imagery in materials and other marketing outreach.
• Delivered production ready graphics for all marketing use.
• Produced music, video & photographic content for clients which included profile jobs for individuals as well as jobs for my small business clientele.

• Managed Cafe operations program which included staff, payroll & sales.
• Developed innovative business plans.
• Recruited and hired qualified candidates for vacant and new positions.
• Supported & worked in coffee section to ensure volume and quality was maintained for over 3,000 coffees per week. 

• Supervised and managed 8 - 12 employees.
• Recruited and trained employees, assigned tasks, enforced cleaning and safety standards.
• Motivated staff to execute an exceptional level of service leading to a direct increase in loyal, repeat customers

• Managed staff of up to 16 employees each shift.
• Interviewed job candidates and made staffing decisions with regard to hiring and terminating
• Determined and managed inventory based on sales.
• Assigned employees to specific duties to best meet the needs of the store.
• Generated repeat business through exceptional customer service.

• Supervised kitchen staff of 8 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  

• Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  
• Immediately reported accidents, injuries or unsafe work conditions to manager and completely and promptly filled out required safety forms.
• Ordered kitchen supplies and managed inventory.

Liaise with head chef

Rosters

Cash up procedures 

Stock control 

Customer satisfied 

Lock up procedures 

All aspects of OHAS

Barista qualified 

Wine/tapas bar supervision 

All bookings of functions 

Running of functions 

• Greeted guests in a timely and professional manner.
• Received beverage orders from wait staff and delivered beverages to guests.
• Managed strict beverage control to minimize waste.
• Closed out cash register and prepared cashier report.
• Consistently used suggestive selling techniques.
• Ensured liquor was secured at the end of shifts.
• Upheld strict cash handling procedures.
• Adhered to state laws regarding alcoholic beverage service.
• Managed bar revenues, ensuring that all patrons were billed and all cash properly accounted for.
• Verified that guests at the bar were of legal age.
• Maintained a consistent, regular attendance record.
• Maintained full knowledge of beverage lists and promotions.
• Processed orders on a computerized Point of Sale system.
• Conducted monthly inventory.

• Collaborated with maintenance and housekeeping 
• Recruited and trained new members of the guest service team.
• Resolved service-related problems in a timely manner.
• Kept all room cleans/services to minimal whilst not compromising on quality
• All rooms were completed to upmost standard and perfection 
• Spring cleans
• Reported in professional manner to management 
• Attention to every detail 

• Partnered successfully with bar, reception, food and beverage, marketing departments to produce one of London's most recognisable Venues. 
• Exceeded company objectives with many nights full compacity for a variety of sporting events shown live in over 65 screens. 
• Hired and trained all new staff and compliance of existing staff.
• Competently designed new monthly flyers/posters 
• Arranged, implemented and ran many themed nights
• Liaised with some of London's largest venues
• Exceptionally oversaw the running of all aspects of all departments. 
• Frequently was invited by owner to liaise with him personally about marketing/promotional endeavours