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Travel addicted and high-performing recent HR graduate with great customer service and sale skills. Experienced in working in fast-paced environments and working towards goals. Strong work ethic and a fun team player who offers a positive and cooperative attitude.
Active recruitment of student members to the union Vision, by planning and implementing exhibitions, presentations and information sessions at University of Lund and nearby universities. Met and exceeded recruitment expectations and goals. Our team had one of the highest numbers of new members in Sweden spring 2014. Required great sales, planning and social skills.
Full time summer substitute at an unemployment insurance company. Worked as a telephone informer. Included contact with members, employers, authorities and other organizations. Answered questions in case work and gave general information about applicable laws and regulations, with help of the data systems AEGA and MELOS.
Full time summer substitute at a community for young people with severe psychiatric and social problems. Involved in the daily care and treatment. The work presented enormous responsibilities, and required great abilities to handle stress.
In charge of the daily work and routines at the restaurant, but also of creating new ones in order to improve work environment and efficiency at the restaurant. Involved purchase, making schedules, assisting in recruitment, calling employees to work, reporting hours worked, but also training new employees on company costumer policies and service level standards. Served as a link between the owners and the employees by handling questions and resolving work-related problems. Also took part of the daily work in the restaurant. Extremely high work pace but the satisfaction and wellbeing of the customers were always in focus.
At this workplace I had my first real experience of working with service, and I absolutely loved it. Demanded very high work pace, but the well-being of the costumers was always prioritized. Worked daily with:
Spent the last semester of my bachelor at the University of Sydney as part of an exchange program between my home university and University of Sydney.
Graduated with excellent marks from University of Lund in June 2015. The coursework included a mix of psychology, sociology, economics, labor law and pedagogics.
The Swedish human resource management association, network for labor law and work environment – Malmo 2014 – 2015
Visions' HR council – Stockholm 2014 – 2015