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Summary
Banquet server and food service professional seeking a position in a fine dining establishment with many years of experience.
Highlights
  • Extensive hospitality background
  • High-volume dining
  • Ability to handle fast-paced environment
  • Works well under pressure
  • Upbeat, outgoing and positive 
  • Fluent in English and Spanish
Experience
01/2007 to Current
Banquet Server Levy Restaurants- The Los Angeles Convention Center Los Angeles, CA
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Communicated with customers regarding orders, comments, and complaints.
  • Observed diners to anticipate any additional needs and respond to requests.
  • Regularly checked on guests' satisfaction.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
03/2018 to 12/2018
Catering Server Legends - LAFC Stadium Los Angeles, CA
  • Recorded orders and partnered with team members to serve food and beverages.
  • Addressed any concerns or complaints quickly to promote customer happiness 
  • Maintained current menu knowledge to provide accurate information and help customers make selections.

Education
Bachelor of Science: Entertainment Business The Los Angeles Film School Los Angeles, CA
This resume is created in 7 minutes.
Professional Summary

Being a server, Im highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Customer-oriented server with excellent interpersonal and communication skills. Food and beverage expert. Recently licensed in preparation and sale of alcoholic beverages, bar procedures and liquor laws.

I would like the opportunity to prove myself worthy of fine dining. I believe I'm worth it.

Skills
  • Organized and efficient server
  • ServSafe certification
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Courteous, professional demeanor
  • Lifts and carries up to 150 lbs
  • High energy
  • Up-selling capability
Work History
March 2016-May 2017 Server | Monroes | 6051 Osuna Rd NE, Albuquerque NM 87109
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
April 2015-October 2015 Server | Black Angus | 2290 Wyoming Blvd NE, Albuquerque NM 87112
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
October 2014-April 2015 server | Village Inn | 2282 Wyoming Blvd NE, Albuquerque NM 87112
  • Consistently provided professional, friendly and engaging service.
  • Skillfully promoted items on beverage lists and restaurant specials.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
November 2015-March 2016 Catering Server | People Ready | 8900 San Mateo Blvd NE, Albuquerque NM 87113
    I worked for this day labor place off and on when I was not working in a restaurant.
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
March 2014-October 2014 Dishwasher/Prep Cook | Sabroso | 470 NM-150, Arroyo Seco NM 87514 I was primarily a dishwasher but also made desserts, shucked oysters, and prepared ground beef with a meat grinder. I was also in charge of maintaining the garden area, which included weeding and pruning.                                                                                                                                                                                                                                                                                                                                                         I eventually would have been trained as a cook under Chef Tim because I was doing so well, but I moved from Taos to Albuquerque to be with my love interest who is now my wife. The atmosphere was so brilliant at Sabroso that I doubt I would have left there, had it not been for the pursuit of love.           
Education
Current Not earned yet/ Fitness Tech: Fitness/ Nutrition CNM, 900 University Blvd SE, Albuquerque NM 87106
1995 High School Diploma: Gallup Highschool Gallup NM
This resume is created in 7 minutes.
Professional Summary
Hardworking and dedicated young worker in search of a full time or part time position.
Skills
  • Flexible schedule availability
  • Experience with catering and events
  • Honest, trustworthy and punctual
  • Experience with POS system
  • Service-oriented team player
  • Strong time management skills
  • Willing to work nights and weekends
  • Energetic, friendly and enthusiastic
Work History
Cashier/Server, 08/2017 to Current
The PokéSpot New York City, NY
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Provided friendly and attentive service.
  • Inventoried and restocked items throughout day.
  • Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock
Catering Server, 02/2016 to 04/2016
Amerikas Eagle Whitestone, NY
  • Helped with preparation, set-up, and service for catering events
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Executed daily production lists and goals
  • Greeted each customer with friendly eye contact
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
Education
High School Diploma: 2016
Academy For Health Careers - 150 Albany Ave, Brooklyn, NY
This resume is created in 7 minutes.
Summary
Organized, independent worker with strong time management skills. Detail-oriented and able to learn new tasks quickly and effectively. Server bringing enthusiasm, dedication and an exceptional work ethic. Seeking new challenges and opportunities for professional growth and advancement. Hardworking background includes 2 1/2 years serving in a restaurant. Comprehensive background includes 10 years in the entertainment industry.
Skills
  • Creative
  • Team player
  • Enthusiastic
  • Adaptable
  • Customer service  
  • Public speaking
  • Self Motivation
  • Ability to work under pressure
  • Active listening
  • Personable 
Experience
Cafe Zupas April 2015 to May 2017 server / catering server
Las Vegas, NV
Consistently provided professional, friendly and engaging service. Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards. Washed and disinfected kitchen area, floors, tables, tools, knives and equipment. Demonstrated genuine hospitality while greeting and establishing rapport with guests. Refilled condiments, organize working area.
Education and Training
Silverado 2016 High School Diploma Las Vegas, United States
This resume is created in 7 minutes.
Professional Summary


Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer capabilities.

Skills
  • Excellent Interpersonal skills
  • Provides professional customer service to ensure utmost customer satisfaction
  • Manage multiple projects independently
  • Work well under pressure
  • Strong in Leadership
  • Organizing
  • Proficient in MS Word, Excel, PowerPoint, POS Systems
  • Data management
  • Team leadership
  • Team liaison
  • Self-motivated
  • Strong verbal communication
  • Project management
  • Powerful negotiator
  • Conflict resolution
  • Process implementation
  • Extremely organized
  • Risk management processes and analysis
Work History
Emergency management specialists/IA Federal Emergency Management Agency Washington, DC | January 2017 - Current
  • Responsible for undertaking staff level duties required to oversee administration of the entire facility Comprehensive Emergency Management Program including managing, planning, organizing, and operating the facility's programs for responding to internal and external disasters Exercise authority and responsibility for all natural and national disaster program activities with other designated/appropriate federal and state agencies and interested/affected local entities.
  • Provide authoritative advice and recommendations on a wide array of natural, regional, and local program issues including policy applicability, project eligibility, and program execution for operational readiness response activities in accordance with public laws, regulations, aid disaster assistance authorities and other federal agencies.
In Home Supportive Services Caregiver | Chatsworth, CA | October 2016 - Current
  • Provide companionship, assist clients in their activities of daily living such as, prepare meals, light.
  • Developed rapport with patients to create a safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Transported individuals to medical appointments and other errands.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
Federal Emergency Management Agency FEMA Individual Support Specialist | Pasadena, CA | September 2017 - December 2017
  • Serves as the primary point of contact for persons inquiring about disaster assistance by telephone.
  • Conducts telephone interviews with disaster survivors who have been affected by a declared disaster.
  • Assists applicants by telephone and in person, determines applicant needs, provides instructions and referrals to appropriate disaster programs, community resources and other Federal agencies, as appropriate.
Driver/Courier Uber/Lyft Driver | Los Angeles, CA | October 2016 - August 2017
  • Provide safe trips with excellent customer service to all riders guest, that are being picked up &.
  • dropped off to their requested destinations.
  • Deliver all packages, food orders in a efficiently & timely.
  • matter.
Editorial Hairstylist Burke Williams Spa Woodland Hills, CA | August 2015 - August 2017
  • Provide excellent customer service, create styles, updos, braids, Blow outs, provide hair mask, hot oil.
  • treatments, massages, dry styling for all clients, booked with an appointment.
Handy House Cleaner | Los Angeles, CA | January 2013 - August 2015
  • Provide excellent customer service, provide top-quality home cleaning services to all clients, cleaning.
  • included, bathrooms, bathroom fixtures, showers & tubs, including washing floors, cleaning kitchens,.
  • vacuuming carpets, dusting, polishing.
Levy Restaurants Catering Server | Miami, FL | February 2012 - December 2012
  • Provide excellent service to all guest, set up decorations, hot & cold food orders, bars, box suites that.
  • are schedule for an event & break down every suite after it ends.
  • Ensure all arrangements meet the.
  • requested order & expectations of each guest.
Levy Restaurants Dessert Server | Miami, FL | December 2011 - February 2012
  • Greet all guests, present sale of desserts, liquors, candy, cordials on a portable cart, to all suite level.
  • corporate box owners; serve each guest in a courteous efficient & timely manner.
  • Player's Club Representative.
Seminole Classic Casino Hollywood, FL | October 2011 - December 2011
  • Provide excellent customer service to all guests, assist player's with their accounts, promotions, free.
  • play money & assure all new guests have a favorable new gaming experience.
Seminole Hard Rock Casino/Blue Plate Restaurant Hostess/Cashier | Hollywood, FL | March 2011 - October 2011
  • Greet & meet customers, usher all parties to their seats, input guests checks in computer system,.
  • take To-Go orders, prepare orders, handle high volume calls, money handling & process credit card.
  • payments.
Caribbean Cruise Line Reservation Agent | Fort Lauderdale, FL | August 2010 - March 2011
  • Greet customers over the phone, provide excellent customer service, book reservations & sell vacation.
  • packages, handle high volume calls, process credit card payments, data entry.
Rick's Cabaret Hostess | New Orleans, LA | December 2007 - August 2010
  • Greet & meet customers, Sell merchandise, VIP memberships, collect cover charge, check ID's, open &.
  • close club.
TES/Murphy Oil Refinery Fire/Safety Watch | Chalmette, LA | January 2008 - April 2010
  • Watch out for possible fire hazards in the workplace, while work is being performed by other.
  • employees.
  • Maintain the conditions & requirements stated on the safety permit.
  • Keep flammable.
  • materials from ignition sources.
  • Stop operations if any hazardous conditions are found.
Grass Root Solutions Administrative Assistant | Gretna, LA | October 2007 - December 2007
  • Prepare voters registration packets, file legal documents, fax & email documents, data entry, create.
  • spreadsheets.
Certifications
July 2015 to Present Licensed Cosmetologist State Certified Caregiver January 2017 to January 2019 Additional Information
Education
Business LOS VALLEY COLLEGE Los Angeles, CA


  • Majored in Business 
General Studies TONI & GUY Hairdressing Academy Santa Monica, CA | 2014 General Studies
WILLOW HIGH SCHOOL Crockett, CA | 2005
Willing to relocate: Anywhere
Skills
Administrative Skills, book, Call Center, Caregiver, Excellent Interpersonal skills, credit, clients, customer satisfaction, excellent customer service, Customer Service, data entry, email, fax, Leadership, legal documents, managing, materials, prepare meals, All Microsoft, Excel, money, PowerPoint, MS Word, natural, oil, Organizing, POS, quality, safety, spreadsheets, Technical Support, telephone, phone
Additional Information
  • Willing to relocate: Anywhere Authorized to work in the US for any employer