Deli Manager resume examples

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Skillful Deli Manager resume

Nicole Anderson
Executive Summary

High-energy Manager successful in building and motivating dynamic teams.

25 years of progressive customer experience. Dedicated to maximizing business efficiency and bottom-line profits with forward-thinking approaches and clear focus on continuous improvement. Knowledgeable about financial administration, regulatory compliance and recordkeeping.

Core Qualifications
  • Supervision and training
  • Calm under pressure
  • Staff training
  • Customer relations
  • Time management
  • Employee scheduling
  • Resources leadership
  • Accounts receivable/payable
  • Filing
  • Answering phones
  • Overseeing office activities
  • Invoice organization
  • Account balancing reconciliation
  • Program file distribution
  • Cash deposit preparation
  • Technologically savvy
  • AR/AP
  • 10-key proficiency
  • File and data retrieval systems
  • Quick problem solver
Professional Experience
Restaurant General Manager, 07/2019 Current JA SUTHERLAND TACO BELL Placerville, CA
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Prepared strategic and annual forecasts and budgets, analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
  • Monitored and trained service team members on suggestive selling practices and continuous sales growth of beverage, appetizer, add-on and desserts.
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations.
  • Prepared and led food service training programs to teach staff [Task], [Task] and [Task].
  • Motivated staff through acknowledgment of hard work, achievements and instilling accountability while leading by example.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty.
  • Established restaurant business plan by conferring with people in community to select food and beverage offerings.
  • Controlled portion sizes and garnishing for optimal cost controls.
  • Reduced food waste [Number]% by overseeing and planning ingredients, anticipated customers and popularity of items.
  • Encouraged patron loyalty by emphasizing customer-focused approach by staff.
  • Scheduled and directed staff in daily work assignments to maximize productivity.
Assistant Administrator Accounting , 05/2019 07/2019 Thompson's Toyota Placerville, CA
  • Reviewed incoming paperwork such as contracts and letters for accuracy and relevance
  • Oversaw inventory purchases, restocking and organization
  • Managed computer databases, physical file systems and required logs
  • Facilitated and tracked communication between employees, departments, vendors and other stakeholders
  • Documented vehicle expenses, entered invoices and performed other accounting jobs
  • Data entry
  • Cashiering
  • Closing repair and serice orders
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Administrative Office Clerk, 07/2018 05/2019 Sierra Rock llc Placerville, CA
  • Dispatched rock loads and scheduled truck routes efficiently
  • Developed and implemented efficient filing systems and customer database protocols
  • Directed clients to appropriate personnel to address concerns, resolved complaints or answered account-related questions
  • Proactively identified and solved complex problems that impacted management and business direction
  • Administered payroll and handled payroll corrections to provide accurate payment to employees
  • Identified and solved complex problems impacting operations management and business direction
  • Maximized accuracy, productivity and customer experiences by reviewing processes and devising changes
  • Answered inquiries concerning standardized policies, procedures and regulations
  • Answered incoming phone calls and sorted, distributed and sent mail correspondence
  • Applied a diverse array of data collection methodologies, analyzing and recording findings effectively.
  • Delivered consistent follow up with customers after each merchandise sale by phone or email to answer any last minute questions
  • Assessed production schedules, drawings and materials to better understand job specifics before project start
  • Provided excellent and professional service to ensure guest satisfaction
  • Delivered an exceptional level of service to each customer by listening to concerns and answering questions
Certified Nursing Assistant, 01/2018 07/2018 The Pines At Placerville Health Care Placerville, CA
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
  • Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
  • Collected specimens, monitored vitals and maximized patient comfort
  • Preserved patient dignity and minimized discomfort by carrying out duties such as bedpan changes, diapering and bathing
  • Consulted with nurses to develop patient care plans and evaluate treatment options
  • Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Documented patient intake and dietary requirements and assisted with feeding
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets
  • Monitored and replenished medical supply inventory, facilitating optimal availability for patient care
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation
  • Documented information in patient charts and communicated status updates to interdisciplinary care team
Owner /Office Manager , 04/2006 01/2018 Candy Land Towing & Uhaul Placerville , ca
  • Provided effective quality control oversight and eliminated downtime to maximize revenue
  • Handled payment processing duties and provided customers with receipts and proper bills and change
  • Promptly managed complaints and concerns of customers with positive attitude and rectified issues to patron satisfaction
  • Monitored financial bookkeeping for accuracy, compliance and signs of fraud
  • Optimized office coverage, preparing work schedules based on staff availability and forecasted demands
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
  • Planned efficient routes and adjusted strategies based on current weather and traffic information
  • Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo
  • Dispatched and scheduled trucks for inbound and outbound
  • Worked effectively with fellow team members in fast-paced, dangerous and intense environments
  • Produced professional and error-free letters, presentations and spreadsheets
  • Maintained company accounting records by entering accounts payable, accounts receivable, invoices and expense reimbursements
  • Monitored progress by establishing plans, budgets and measuring results
  • Assessed team proficiencies, identifying and targeting areas for improvement
  • Participated in networking events to establish and cement community ties, B2B relationships and industry connections
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
Deli Manager, 05/1999 04/2008 Raley's Family Of Fine Stores Placerville , CA

Surpassed revenue goals in four consecutive quarters.

set up holiday displays,,merchandised, sanitation classes,

trained new employees, employee scheduling

  • Oversaw inventory purchases, restocking and organization
  • Managed computer databases, physical file systems and required logs
  • Reviewed incoming paperwork such as contracts and letters for accuracy and relevance
  • Maximized food quality by closely monitoring shipments, preparation and food handling by team members
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards
  • Coordinated optimal guest relations from initial contact through final check-out to boost satisfaction and brand loyalty
  • Controlled portion sizes and garnishing for optimal cost controls
  • Kept food storage and preparation equipment in good working order to maximize safety and cost-efficiency of operations
  • Created effective marketing promotions to improve business
  • Worked with vendors to establish strong relationships and maintain proper inventory supplies
  • Interviewed, hired, and supervised back of house staff
  • Cleaned and inspected food preparation areas for safe and sanitary food-handling practices
  • Trained employees on correct cooking techniques, safety standards and performance strategies
  • Scheduled over 20 employees by assigning shifts
Shift Supervisor, 01/1996 03/1999 carls jr placervillle, ca
  • Performed store opening and closing procedures, including setting up registers and checking products
  • Assisted store management with meeting standards of service and quality in daily operations
  • Trained over 15 employees in effective work procedures and performance strategies
  • Developed weekly schedules and job assignments based on individual employee strengths and expected demand levels
  • Motivated team members to complete assigned tasks and perform at exceptional levels
  • Trained newly hired employees on all equipment and created training manual for all positions to use as reference guide
  • Resolved customer complaints and reported issues to senior management
Education
1997 Ponderosa High School Shingle Springs, CA High School Diploma
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Job-winning Deli Manager resume

Karen Nagel
Summary
Results-oriented Manager who thrives in fast-paced and competitive environments. Self-starter with a positive, can-do attitude who is driven to learn, improve and succeed. Quality-oriented and proactive in resolving issues with exceptional organizational and communication skills.
Skills
  • Creative problem solving
  • Training and development
  • Analytical thinker
  • P&L management
  • Strong public speaker
  • Decisive leader
Accomplishments
*Food Serve Safe Certified 
*Maintaining highest Gross Profit of 44.54% in area in Food Service
*Maintaining highest weekly department sales in Food Service in Wisconsin
*Manage/developing a team of 18 people
Experience
Food Service Manager 07/2017 to Current Fresh Thyme Farmers Market Ashwaubenon, WI
*Responsible for all department operations of the Food Service department which includes four sub categories; Sliced Meat, Deli, Bakery and Cheese
*Contribute to store sales and profitability by effectively managing each sub categories labor expenses, accurate pricing, stock levels, inventory, and merchandizing
*Maintain Department book keeping for all sub categories, using Microsoft office, RDS, DAX and Retalix
*Manage/train/develop a staff of 18 people currently in a RTE area, managed up to 25 employees during grand opening of the store
*Oversee/train/develop the Assistant Food Service manager, Cheese Supervisor, Bakery Supervisor and PM shift supervisor
*Write weekly department schedules to fit budgeted week sales
*Maximizing sales through excellent guest service and minimizing shrink through proper utilization of procedures
*Maintain compliance with all company/county and state policies and regulations pertaining to safety, sanitation, merchandising, and food quality in RTE area
*Direct the operation and organization of food service and all food-related activities; monthly company store wide promotional in-store events, Prepared and assembled holiday dinners for Thanksgiving/Christmas, make party platters per request, chocolate dipped strawberry events
*Responsible for inventory control, ordering, and maintaining proper merchandise levels
*Ensure equipment is maintained and properly serviced
*Communicate and work cooperatively with Store Director, other Department Managers, and team members to maintain standards and exceed guest expectations
*Assists all department team members with daily responsibilities while leading by example to help ensure a safe, clean, and productive operation
*Suggestive selling to customers, as appropriate, to increase department sales.
Deli Manager 04/2014 to 06/2017 Pick and Save Appleton, WI
*Managed daily activities of employees to improve sales performance
*Supervised employees in various duties such as cooking, serving, packaging, and operating counters
*Assisted in preparation of inventory and sales budgets
*Analyzed profit and loss statements and recommend improvements to meet department goals
*Scheduled and assign works for associates on daily basis
*Provided training to staff on company policies and sales guidelines
*Responded to queries and complaints from both customer and employee
*Coordinate with employees to operate the Deli Department to achieve sales goals
*Monitored and maintain stock inventory levels to avoid over and under stock problems
*Operated all food preparation machines and equipment 
*Received, unloaded and stocked the food items
*Ensured that facility is maintained neat, clean and safe for customers and employees
Print Assistant 09/2011 to 07/2014 Jansport/ VF Appleton, WI
*Reviewed print order to determine settings and adjustments required to set up automatic screen printing 
*Determined from orders type and color of design to print
*Adjusted position of screens to ensure specified color print registration
*Trained workers in use of printing equipment and in quality standards
*counted and recorded quantities printed in production log
*Patrolled printing area to monitor production activities and to detect problems, such as mechanical breakdowns or malfunctions
*Inspected printing equipment and informed shift supervisor of problems
FT- Deli Lead 07/2014 to 01/2015 Copps Appleton, WI
*Greeted/ assisted and ensured customer satisfaction and build customer loyalty
*Worked with Deli Manager on Merchandising to maximize sales and profit goals
*Maintained retail prices as agreed upon overall gross margin percent
*Ensured quality deli products through proper rotation procedures, monitoring cases for damaged items, and following all health and sanitation guidelines 
*Understood all health, safety and sanitation guidelines/regulations and ensures that other deli team members are also aware of and following these procedures
Front Desk Receptionist 05/2011 to 08/2011 Windsor Hotel Prairie Du Chien, WI
*Served visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
*Received and sort daily mail/delivers/couriers
*Maintained security by following procedures and controlling access via the reception desk
*Updated appointment calendars and schedule meeting/appointments
*Performed other clerical receptionist duties such as filing, photocopying, collating, faxing etc. 
FT-Deli Clerk 05/2010 to 08/2011 Piggly Wiggly Prairie Du Chien, WI
*Prepared, sliced, wrapped weighed, priced, and merchendised the deli department 
*Informed customers about our deli products and services
*Helped increase sales by handing our samples and recommending additional items to customer
ICS-Inventory Control Specialist 01/2009 to 05/2010 Wal-Mart Platteville, WI
*Unloaded merchandise trucks
*Position stocked in suitable location
*Responsible for keeping updated/current store inventory
*Categorized and labeled product in backroom bin slots
*Responsible for daily bin scan checks
*Adjusted/corrected inventory levels as needed
*Executed all inventory programs of Wal-Mart
*Used handheld scanner to pinpoint items needed to fill salesfloor gaps
*Ensured merchandise was stabilized on risers, fixtures and high walls
*Ensured accurate/efficient stocking of merchandise in all departments
ICS-Inventory Control Specialist 01/2009 to 05/2010 Wal-Mart Platteville, WI
*Unloaded merchandise trucks/ postion stocked in suitable location
*Responsible for keeping updated/current backroom inventory
*Categorized and labeled product in backroom bin slots
*Adjusted/corrected inventory levels as needed
*Executed all inventory programs of Wal-Mart
*Used handheld scanner to pinpoint items needed to fill salesfloor gaps
*Ensured merchandise was stabilized on risers, fixtures and high walls
*Ensured accurate/efficient stocking of merchandise in all departments
ICS- Inventory Control Specialist 01/2008 to 05/2010 Wal-Mart Platteville, WI
*Unloading merchandise trucks
*position stock in a suitable location
*Responsible for keeping a correct inventory control
*Categorize products in bin by department
*Responsible for labeling merchandise
*Responsible for daily scanning of merchandise
*Make adjustments of inventory levels
*Execute all inventory programs of Walmart
*Use the handheld scanner to pinpoint items needed on the sales floor
*Ensure merchandise are stabilized on risers, features and high walls
*Ensure accurate and efficient stocking of merchandise in all departments
PT-Deli/Bakery Clerk 01/2008 to 05/2008 Piggly Wiggly Platteville, WI
Studio Designer 08/2007 to 12/2007 Design Services Platteville, WI
PT- Cashier/ Deli clerk 11/2006 to 08/2007 Piggly Wiggly Prairie Du Chien, WI
Garden Center/ Cashier 05/2006 to 11/2006 Wal-Mart Prairie Du Chien, WI
Cashier/ Food Prep 11/2004 to 09/2007 Krachey's Bp Wauzeka, WI
Education
High School Diploma 2007 Wauzeka-Steuben High School Wauzeka, WI, 53826
2011 University of Wisconsin-Platteville Platteville, WI
Technical Skills
Skills Proficiency Total Years Last Used
Analytical High 8 Currently
Loyal and Responsible High 10 Currently
Interpersonal Communication High 10 Currently
Sales Trends High 6 Currently
Microsoft Windows Working 10 Currently
Department Management Working 3.5 Currently
Analytical Thinking High 8+ Currently
Point of Sale Sales High 8 Currently
Able to Manage and Implement tasks High 6 Currently
Department Management Working 3.5 Currently
Point of Sale High 8+ Currently
Able to Build Vendor Relationships Working 3 Currently
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Experienced Deli Manager resume

Christopher Antonell
Summary
Line Cook with 13 years of experience in high-pressure culinary environments. Skilled in preparing large volumes of food quickly and efficiently. Seeking to use culinary skills and expertise to prepare a special variety of dishes in a professional, rewarding environment.
Skills
  • ServSafe certified
  • Food handlers card
  • Focused and disciplined
  • High volume production capability
  • Well-tuned palette
  • Bilingual (English/Spanish)
  • Contemporary sauce work
  • Focus on portion and cost control
Experience
Lead Cook 03/2015 to 05/2017 Apizza Brooklyn Miami, FL
  • Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
  • Provided courteous and informative customer service.
  • Effectively managed and assisted kitchen staff in producing food for banquets, catered events and member dining areas.
  • Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
  • Ensured smooth kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Followed proper food handling methods and maintained correct temperature of all food products.
Deli Manager 08/2013 to 03/2015 Joanna's Marketplace MIami, FL
  • Reduced food costs by 12 percent by expertly estimating purchasing needs and buying through approved suppliers.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Consistently produced exceptional menu items that regularly garnered diners' praise.
  • Followed proper food handling methods and maintained correct temperature of all food products.
  • Prepared bakery and specialty products such as bagels, breads and pastries.
Line Cook 05/2009 to 07/2013 Miller's Ale House Miami, FL
  • Persistently strove for continual improvement and worked cooperatively as a team member.
  • Correctly and safely operated all kitchen equipment in accordance with set guidelines.
  • Consistently verified that kitchen staff followed all recipes and portioned serving guidelines correctly.
  • Expert in final plate preparation with authentic presentation.
Line Cook 10/2005 to 05/2009 Friday's Miami, FL
  • Cleaned and sanitized cooking utensils, glassware, and tableware.
  • Prepared and executed all menu items in a timely manner.
  • Cleaned and sanitized kitchen area and followed closing procedures.
Education and Training
GED: General Studies 2006 Miami Killian High School Miami, FL
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