Director Of Food And Beverage resume examples

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Professional Summary
  • Effective Leader driven to apply a strong work ethic and motivational skills to achieve sales goals, as well as employee and customer satisfaction.
  • Personable Manager who respects and appreciates all associates. Manager focused on maximizing productivity and increasing customer base. Believes exceptional customer service is essential to business success.
  • Personnel development
  • Staff training and development
  • Detail-oriented
  • Strategic thinker
  • Organized
  • Deadline-oriented
  • Customer relations
  • Merchandising
  • Budgeting and cost control
  • Adaptability and responsiveness
  • Special events planning
  • Inventory management systems
Work History
Food & Retail Specialist- Ferry Operations, 11/2016 to Current
Delaware River & Bay Authority North Cape May, NJ
  • Participate and Conduct monthly vessel inventories
  • Deliver exceptional customer service to increase sales and generate repeat business
  • Maintain clean, sanitized and well-organized food preparation zones to promote vessel efficiency.
  • Maintain effective supply levels by monitoring and reordering food stock and dry goods.
  • Collaborated with team members to meet all food service needs for over 1200 customers per day.
  • Perform and delegate shift change tasks each day to keep Galley efficient and neat.
General Manager, 11/2002 to 08/2015
Ulta Beauty Cherry Hill, NJ
  • Interviewed job candidates and made staffing decisions.
  • Managed staff of 35 retail and salon associates, and 4associate managers.
  • Provided an elevated customer experience to generate a loyal clientele.
  • Scheduled management, retail and salon staff effectively in consideration of store traffic, store Profit & Loss statement and key store initiatives using an automated scheduling tool.
  • Led daily, weekly and monthly coaching, counseling and feedback sessions.
  • Ensured all company policies, standards and procedures are communicated effectively and implemented, maintained and followed in a consistent manner.
Assistant Food And Beverage Director, 09/1996 to 01/2002
Nassau Inn Princeton, NJ
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Collaborated with executive chef to prepare for and execute new menu implementations.
  • Led and directed team members on effective methods, operations and procedures.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Developed, implemented and managed business plans to promote profitable food and beverage sales.
  • Promoted the business through participation in and sponsorship of community events.
Bachelor of Arts: English Literature and Creative Writing, 1991
Stockton State College - Pomona, NJ
Associate of Arts: Humanities and Social Science, 1989
Mercer county community college - Hamilton, NJ
This resume is created in 7 minutes.
Professional Summary
I am currently Audio Visual Supervisor for LHM Properties.  Prior to accepting the position with LHM, I was Food & Beverage Supervisor for a large Comcast/Spectra Convention & Banquet facility.
I have also been a freelance Audio Engineer, for corporate, political, and live music sound reinforcement, working for companies such as PSAV and JSAV, nationally, and abroad.
I am also Audio Engineer and Beverage Manager, for a large nightclub, a position I have held for the past nineteen years.  Other duties included: Director of Marketing/Sales/Advertising, of on-premise promotions, as well as employee training and management.
11/2016 to Current
Audio Visual Supervisor LHM Properties St. Louis, MO Meeting all audio visual needs for small to large corporate events.  Not limited to audio, projection, setup & striking, as well as lighting requirements.  Event & employee management.
03/2016 to 12/2016
Food and Beverage Supervisor Comcast Spectra Collinsville, IL Product selection and purchasing. Event-planning. Employee management.  Implementation, to successful completion, of all special events, conventions, banquets, and concessions, for a large convention facility.
05/1996 to Current
Beverage Manager/Marketing & Promotions/Audio Engineer Wild Inc Collinsville, IL
All aspects of maintaining and ordering of all liquid inventory, including wine, spirits, beers, soda, mixes, energy drinks. Incorporated new trends and products, to create profitable promotions. Provided onsite training.
Live Audio Design and Sound Reinforcement, both digital & analog, including: FOH, Monitor, Live TV Feed, Stage Management, Lighting, Audio Acoustics, Artist Handling, Label Liason, and Client Relations; Artist negotiations/Rider interpretation & procurement of client requirements.
  • Pre-Approved for Seminole Casino/Tampa, FL: Background Check, Drug-Screening, Florida Gaming License.
  • Beverage Alcohol Sellers and Servers Education Trainer(B.A.S.S.E.T.)
  • Draft Line Specialist (Brewery-trained, draft line cleaning & maintenance)
  • AHA Healthcare Provider CPR & Safety Training
  • US Food Service Sanitation/Food Handlers

Business Management University of Northern Iowa Cedar Falls, IA
Business Management Iowa Western Community College Council Bluffs, IA
This resume is created in 7 minutes.
Director of Operations 12/2015 to Current Alamo Drafthouse DFW/Twin Cities
  • Oversee 6 stores currently, each with over 10 million in revenue
  • Currently leading the opening of 2 more locations in DFW and Minneapolis by the end of July
  • Building all salaried management teams for the new locations
  • Revamping training for all departments
  • Transitioning our accounting and accounts payable to in house
  • Reworked our employee handbooks and bonus structures for management
Food & Beverage Director 06/2010 to 11/2015 L'auberge Casino Resort Lake Charles, La
  • Accountable for all Food and Beverage operation at Luxury Casino Resort.
  • Oversaw 7 restaurants including 40,000 square foot Banquet space and Casino Beverage operation
  • Food and Beverage revenue in excess of $52 million
  • Help guide team consisting of 7 General Managers and 800 Food and Beverage Team Members
  • Closed, redesigned, rebranded, and reopened 2 outlets
  • Designed and opened a new gran and go and lobby bar
  • Directly responsible for budget and P&L.
General Manager 03/2007 to 06/2010 L'auberge Casino Resort Lake Charles, LA
  • Oversaw all aspects of High End Steak House.
  • P&L, Budgeting, hiring, customer satisfaction, training, new marketing strategies.
  • Built Wine spectator Award Wining Wine list and signature cocktail menu.
  • Raised EBITA by over 25% first year.
Assistant General Manager 05/2005 to 03/2007 L'auberge Lake Charles Lake Charles, LA
  • Helped open casino and restaurant 
  • Helped with all aspects of running High End Steak House.
  • Oversaw training and scheduling all FOH staff.
  • Helped with marketing strategies and P&L.
F&B Professional with over 20 years experience looking for a new challenge. Desire to work for a company that is looking to push the envelope and try new and daring ideas.
Activities and Honors
  • Wine Spectator Award 4 years in a row
  • Leader of the Year for Pinnacle Entertainment
  • Concept
  • Employee relations
  • Forecasting
  • Marketing strategies
  • Product development
  • Leadership
  • Operations Start Up
  • Multi Unit Operations
  • P&L and Budgeting
This resume is created in 7 minutes.
Professional Summary

Talented Customer Service professional offering [Number] years of experience in progressive roles of accountability and leadership. Pursuing opportunities in management to leverage advanced skillin staff training and development. Self-motivated with exceptional communication and [Area of expertise].

  • Hospitality, Cookery and service industry background
  • Relationship building
  • Opening and closing procedures
  • Business costing & budgeting
  • Staff development
  • Fluent in English, Cantonese and Mandarin
  • Customer service focus
  • Creative problem solver
  • Interpersonal skills
  • Inventory management
  • Quick learner
  • Self-motivated
  • Staff development
  • MS Windows proficient
Work History
Stage Performer, 01/2017 to Current
Cino Home Staging Ltd Auckland
  • Positively engaging clients by offering new/used home stage assistance
  • Track record of network building through-out genuine out-reach activities as a result of increased sales opportunity and revenue
  • Maintaining existing customer database by providing an effective recommendation, in-house needs analysis, and after-sales follow-up services
  • Developing future potential clients through digital and/or technology channels (i.e. Facebook, Weibo and Wechat) and utilizing nearby local communities
  • Team-work activities include business/sales report updates, stock allocations, and trends analysis
  • Warm hand-shake between projects, departments, and team members
Chef de Partie, 10/2015 to 01/2017
Miss Clawdy Auckland
  • Assisted Head Chef in developed menus, pricing and special food offerings to increase revenue and customer satisfaction
  • Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues
  • Actively involved in cost control, sanitation, menu development, training, recruitment, private dining, and catering
  • Maintained smooth and timely operations in preparation and delivery of meals and kitchen sanitation
  • Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions, temperature control procedures and facility policies
  • Decorated and merchandised quality bakery goods
  • Practiced safe food handling procedures at all times
Cafe Chef, 01/2015 to 10/2015
Blossoms Cafe Riverhead, Auckland
  • Verified compliance in preparation of menu items and customer special requests
  • Planned promotional menu additions based on seasonal pricing and product availability
  • Monitored linework processes to ensure consistency in quality, quantity, and presentation
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders
  • Ensured personnel safety, kitchen sanitation, and proper food handling or storage
  • Promptly reported any maintenance and repair issues to Executive Chef
  • Maintained high-standard levels of housekeeping at all times
Food and Beverage Gaming Attendant | VIP Room, 08/2013 to 08/2014
SKYCITY Casino Auckland, Auckland
  • Positively engaged with VIP clients, offering menu information, providing suggestions and showing genuine appreciation for their business
  • Inventoried food, ingredient, and supply stock to prepare and plan day-to-day orders
  • Ensured personnel safety, kitchen sanitation, and proper food handling or storage
  • Regularly interacted with VIP clients to obtain feedback on product quality and service levels
  • Cash handling and till operations
  • Maintained high-standard levels of housekeeping at all times
Diploma in International Cookery and Patisseries Level 5: 2014
North Shore International Academy - 100 Symonds Street Auckland
English Course Certificate: 2012
New Zealand Language Centre - Auckland, New Zealand
High School Diploma: 2014
North Shore International Academy - 100 Symonds Street Auckland

Diploma in International Culinary Arts Level 5


James He   General Manger 


Ph: 021-

David Bertot  Head chef 

Miss Clawdy 


Sam   Sous Chef

Blossoms Cafe 

Ph: 027- 

Sunny Zhang   Duty Manager

Casino Restaurant - 

Ph: 021-831-884