Food Service Manager resume examples

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Skillful Food Service Manager resume

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Byron Raymond
Professional Summary
Enthusiastic self-starter with excellent leadership and customer service skills. 
Skills
  • Excellent multi-tasker
  • Strong interpersonal skills
  • Quick Learner
  • Retail sales experience
  • Flexible schedule
  • Computer proficiency 
Work History
Sales Associate, 07/2011 to 01/2013
 Walgreens – New Orleans, LA
  • Processed shipments to complete timely updates of shelves and merchandise displays.
  • Welcomed and greeted customers and offered friendly, knowledgeable assistance.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
Freight Associate, 04/2013 to 02/2015
 Home Depot
  • Moved freight, stock and other materials to and from loading docks areas.
  • Operated forklifts and other heavy machinery safely.
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards.
Food Service Team Member, 01/2016 to 07/2018
 Raising Cane's – New Orleans, LA
  • Maintain high standards of customer service during high-volume, fast-paced operations.
  • Motivated staff to perform at peak efficiency and quality.
  • Coordinated and organized all restaurant inventory.
Seasonal Cashier , 08/2018 to 02/2019
 Audubon Nature Institute – New Orleans , LA
  • Interacted with customers and resolved customer complaints with friendly, service-oriented support.
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.
Education
High School Diploma: 2011
 Warren Easton - New Orleans, LA
Associate of Science: Cognitive Psychology, 2023
 Delgado Community College - New Orleans, LA

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Job-winning Food Service Manager resume

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Tamecia Eason
Professional Summary

Customer Service Representative/ Call Center Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.

Skills
  • Creative problem solver
  • Quick learner
  • Credit card processing
  • Multi-line phone talent
  • Local/state health laws knowledge
  • MS Windows proficient

 Calm Under Pressure

 Knowledge Retention

 Organization

 Friendly
Work History
Rural Carrier Associate, 05/2015 to 12/2015
 United States Postal Service – Aulander, North Carolina
 An RCA is responsible for sorting, receiving and loading the mail in his vehicle for distribution on an established route. The RCA picks up mail from homes, sells postal supplies and maintains security for the mail in his possession. At the end of the day, the RCA returns collected mail, paperwork and any money received to the post office.
Customer Service Representative, 07/2014 to 01/2015
 Convergy's – Greenville, North Carolina
  • Answered an average of 80 calls per day by addressing customer inquiries, solving problems and providing new product information. 
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Sales Representative, 06/2012 to 03/2013
 Centurylink – Tarboro, North Carolina
 answer calls and respond to emails, handle customer inquiries both telephonically and by email, research required information using available resources, manage and resolve customer complaints, provide customers with product and service information, enter new customer information into system, update existing customer information process orders, forms and applications, identify and escalate priority issues, route calls to appropriate resource, follow up customer calls where necessary, document all call information according to standard operating procedures, complete call logs, produce call reports
Food Service Officer/Manager, 12/2005 to 06/2007
 Gates Correctional Center – Greenville, North Carolina
  A manager in charge of food service operation at a State Correctional Institution or Facility which serves on a daily basis between 1-4000 meals to inmates and staff; plans, organizes, and directs a complete food service operation which includes a large-scale food preparation and food serving area; administrative responsibility for menu modification, purchasing perishable food items, personnel, finance, nutrition, food preparation, food service, and sanitation; directs food service supervisors, instructors, and inmate help; develops and implements cross training programs to food service employees; reviews on-the-job vocational training provided to the inmate help; maintains satisfactory working conditions; conforms with established sanitation and safety standards; enforces security and custody regulations.
Food Service Specialist/ Supply Specialist, 10/1994 to 12/2002
 Army National Guard – Greenville, North Carolina

The food service specialist is primarily responsible for the preparation and service of food in field or garrison food service operations. Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes. Operate, maintain and clean field kitchen equipment. Perform preventive maintenance on garrison and field kitchen equipment.

The unit supply specialist is primarily responsible for supervising or performing tasks involving the general upkeep and maintenance of all Army supplies and equipment. Receive, inspect, inventory, load/unload, store, issue and deliver supplies and equipment. Maintain automated supply system for accounting of organizational and installation supplies and equipment. Issue and receive small arms. Secure and control weapons and ammunition in security areas. Schedule and perform preventive and organizational maintenance on weapons. Operate unit-level computers.
Education
Still Pursing: Psychology Capella University - Minnesota
  • Coursework includes: Speech and Communication, Sociology and Psychology
  • Completed 80 Credit hours

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Experienced Food Service Manager resume

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RAHEEM MALIK
Summary

Experienced Customer Service Representative II with a background in leadership holding over 4 years of demonstrated knowledge/competency in servicing both internal and external customers who consistently meets and exceeds performance standards. Looking to support management in ensuring an efficient and cost effective department by planning, coordinating and supervising all administrative, operative and employee functions as Team Leader I.

Skills
  • Six Sigma Process Improvement Methodologies
  • Strong organizational skills
  • Ability to utilize corporate production and reporting systems
  • Excellent analytical skills
  • Claims, membership and billing inquiry experience
  • Knowledge of Project Management process
  • Problem resolution
  • Coaching and mentoring
  • Performance monitoring
  • Consultation and advisory
Experience
Customer Service Representative (CSRII) 04/2014 to Current Blue Care Network of Michigan Southfield, MI
  • Participates with Quality Improvement Workgroup to increase overall quality scores within the department
  • Analyzed all 2018 4th Qtr quality errors to target CSR common issues and recommended improved systems which will expedite work
  • Created informational material to support servicing of commercial accounts
  • Exceeded organizational metrics and goals (459) by 80% (370) for ACHT over a 6 month period
  • Reduced wrap and documentation metrics by 18% over the same time period
Commercial Sales Manager 04/2014 AutoZone Traverse City, MI
  • Developed, and implemented new and improved systems that increased Commercial sales by over 50%
  • Prepared presentations from statistical reports to present to both internal and external personnel
  • Trained, coached and coordinated 5 drivers to enhance overall efficiency of the Commercial Program
  • Analyzed both routine and non-routine reports for implementation of improved production workflows
  • Represented Commercial Sales division in work group meetings and at annual conference
  • Maintained effective working relationships and high customer service levels with various auto repair shop owners adding multiple new accounts withing my first 3 months
  • Supervised 11-15 store employees as 2nd in command to Store Manager
Education and Training
Six Sigma Black Belt: PROCESS IMPROVEMENT Lawrence Technological University Southfield, MI, United States
Bachelor of Arts: PSYCHOLOGY Albion College Albion, MI, United States
High School Diploma: JUNIOR RESERVE OFFICERS' TRAINING CORPS Charles C. Rogers Military Academy Detroit, Mi

Cadet lieutenant colonel (C/LTC)

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