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Professional Profile
Over 19 years of experience providing expertise in fast-paced retail environments. Organized, detail-oriented and resourceful with a self-directed nature. Focused on improving workflow procedures to maximize department productivity and accuracy in support of high volume operations.
Qualifications
  • Microsoft Word
  • Excel
  • Filing management
  •  10-key
  • Self-directed
  • Documentation understanding
Experience
05/2018 to Current
Grocery Department Manager Walmart Supercenter Alexander City, AL
  • Identified and solved problems that affect everyday operations.
  • Addressed negative customer feedback immediately.
  • Researched on-hand errors to prevent potential loss.
  • Maintained a clean, fast, and friendly environment to increase customer satisfaction.
  • Trained new associates on operating procedures.
07/2017 to 12/2017
Cap Team One Walmart Supercenter Alexander City, AL
  • Processed new inventory.
  • Assessed and monitored inventory flow.
  • Ensured correct inventory was on-hand.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Worked as a team member to provide the highest level of service to customers.
  • Maintained friendly and professional customer interactions.
03/2017 to 07/2017
Sales Clerk Walmart Supercenter Alexander City, AL
  • Retrieved alternate items and sizes on request.
  • Listened to customer needs and preferences to provide accurate advice.
  • Trained all new sales employees on effective techniques.
  • Organized items in visually appealing manner. 
  • Shared product knowledge with customers while making personal recommendations.
05/2014 to 03/2017
UPC Clerk Wal-Mart Alexander City, AL
  • Reviewed files to check for complete and accurate information.
  • Verified details of transactions, including funds received.
  • Researched and resolved billing and invoice problems. 
  • Completed daily inventory audits.
  • Verified company controls were in compliance.
    07/2008 to 05/2014
    Apparel Department Manager Wal-Mart Alexander City, AL
    • Supervised and coordinated daily activities.
    • Described merchandise and explain operation of merchandise to customers.
    • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
    • Placed special orders and called other stores to find desired items.
    • Provided well thought out solutions to merchandise products efficiently.
    10/2007 to 07/2008
    Optical Assistant Wal-Mart Alexander City, AL
    • Handled and processed confidential patient information.
    • Updated patient accounts and information on a daily basis.
    • Scheduled and confirmed doctor appointments.
    • Reviewed and discussed insurance coverage with patients. 
    • Routinely completed inventory, supply orders and restocked supplies.
    02/1999 to 10/2007
    Cash Office Assistant Wal-Mart Alexander City, AL
    • Handled cash and deposits using the proper accounting procedures and documentation.
    • Balanced daily cash deposits and vault inventory with a zero error rate.
    • Audited registers checking for accuracy.
    • Reported daily overages and shortages to management.
    • Supplied cashiers with coin and currency as needed.
    12/1998 to 02/1999
    Cashier Wal-Mart Alexander City, AL
    • Processed cash, check and credit card transactions.
    • Provided professional and courteous service at all times.
    • Assessed customer needs and responded to questions.
    • Worked with customer service to resolve issues.
    • Worked overtime shifts during busy periods.
    Education
    December 2017
    Bachelor of Science: Business Administration Accounting Auburn University at Montgomery Montgomery, AL Business Administration Accounting
    1998
    High School Diploma Coosa Central High School Hanover, AL
    Additional Information
    • Volunteer for SaveFirst two years preparing income taxes for low income families
    • Volunteer for Lake Martin Invitational Marching Contest
    • Volunteer for Operation Christmas Child
    This resume is created in 7 minutes.
    Summary
    Energetic self-starter seeking a position as a Patient Transporter Lead. Over 11 years' progressive experience working with customers. Highly skilled in evaluating customer's needs and providing excellent customer service. 
    Core Competencies
    • Unload merchandise from trucks and sort according to department code
    • Unpack, and mark stock items, using identification tag and other labeling equipment.
    • Examine and inspect stock items for wear or defects, reports damage to supervisor
    • Operate forklift to lift or place merchandise.
    • Transport products to the sales floors with hydraulic pallet jack after sorting and ensuring that sufficient quantity has been delivered
    • Stock and replenish merchandise according to store merchandising layouts
    • Foster positive work environment by treating all customers and employees with respect and consideration
    • Assist co-workers and train new associates
    • Monitor expiry dates on products and remove them from the shelves
    • Assist customers with locating products    
    Experience
    Amazon SAT5 March 2018 to April 2019 Package Sorter
    San Antonio, TX
    Burlington March 2018 to March 2018 Backroom Stocker
    San Antonio, TX
    Walmart Supercenter July 2004 to December 2016 Package Sorter
    Katy, TX
    Target July 2004 to December 2016 Backroom Stocker
    Houston, TX
    Education and Training
    McAllen Memorial High School McAllen, TX High School Diploma
    Accomplishments
    Team Player Award 2006
    Team Player Award 2009
    Team Player Award 2015
    This resume is created in 7 minutes.
    Summary
     I am a very well presented individual with a high sense of urgency who has the passion for delivering quality service and putting the customer at the heart of everything that I do. I was an integral part of a 100 million dollar store. I have the key strength of making effective decisions based on thorough analysis of data and using this to drive business performance.
     
    I have extensive knowledge of running a multi-million dollar store. I have a fast aptitude for learning and hard work ethic. Very eager to find  my next big stage for my talents with a reputable and fast growing company.  That will allow my career to grow and flourish with a stimulating environment.
    Skills
    • Inventory control procedures
    • Employee scheduling
    • Cash handling accuracy
    • Loss prevention
    • Store planning and design
    • Mathematical aptitude
    • Organized
    • Time management
    • Detail-oriented
    • Excellent multi-tasker
    • Strong communication skills
    • Flexible schedule
    • Personnel training and development
    • Superb sales professional
    • Proficient in MS Office
    • Managing stock levels and maintaining inventory levels
    • Product advertising
    • Sales Delvelopment
    • Brand management
    • Superb customer service skills
    • Staff Recruiting
    • Cost Control
    • Superb Motivator
    • Vendor networking
    Experience
    08/2018 to Current
    Merchandiser Jyve Corporation DFW, TX
    • Established and maintained proper high traffic displays, resulting in increased sales.
    • Effectively communicated and coordinated execution of the planogram with store management.
    • Built effective relationships with each store to develop superior customer satisfaction.
    • Created and implemented POS with chosen vendors.
    08/2018 to Current
    Assistant Grocery Manager Sprouts Farmers Market Coppell, TX
    • Provided expert customer service to all patrons of the store and assisted them by locating the items they wanted.
    • Distributed daily tasks to the appropriate employees and checked to ensure that all duties were completed within expected time frames. 
    • Analyzed the store's inventory and ordered merchandise and products when stock levels were low. 
    • Distributed daily tasks to the appropriate employees and checked to ensure that all duties were completed within expected time frames. 
    • Analyzed the store's inventory and ordered merchandise and products when stock levels were low. 
    • Assessed the store, ensuring that it looked clean and inviting at all times and checked that store shelves were adequately and properly stocked.
    • Kept the showroom clean and maintained neat, orderly product displays.
    • Demonstrated that customers come first by serving them with a sense of urgency.
    • Resolved customer problems by investigating issues, answering questions and building rapport.
    • Managed team of [8]+ employees concentrated in [grocery ].
    • Communicated merchandise needs and issues to appropriate supervisors in a timely fashion.
    • Offered direction and gave constructive feedback to motivate team members.
    • Delegated work to employees based on shift requirements, individual strengths and unique training.
    • Upheld stock levels and proper pricing for multiple product lines.
    Education and Training
    High School Diploma: English and Psychology North Lake College Irving, TX Continuing Education in Science.  Graduated with Honors. Coursework in Management
    Referrals
    Mike Speck Walmart Store Manager
    Jake Buzzard Walmart Market Manager
    Starrabisha Hall Walmart Shift Manager
    Noel Reyes Walmart Shift Manager
    Michael Clark RNDC District Manager
    Adrian Flores Andrews National Account Manager
    Matt Bonham Coca-Cola Sales Development Manager 9682)
    This resume is created in 7 minutes.
    Summary
    Talented profession well-versed in identifying market trends and customer needs to create highly-targeted marketing campaigns. Skilled marketing professional focused on exceeding revenue goals, driving high-volume new user acquisition and growing subscription-based businesses. Versed in all aspects of marketing campaigns from concept development to execution and launch.
    Skills
    • Brand development
    • Graphic design
    • Multi-media marketing
    • Global marketing
    • Quality leadership
    Accomplishments
    • PRESENTATIONS/CONFERENCES 2016 National Phi Beta Lambda Leadership Conference, Atlanta, GA National Participant - Contemporary Sports Issues and Entrepreneurship Concepts 2016 State Phi Beta Lambda Leadership Conference, Charlotte, NC 3rd Place - Entrepreneurship Concepts 4th Place - Contemporary Sports Issues.
    Experience
    Jeremy Currier Basketball LLC. Pfeiffer University Misenheimer, NC Intern Assistant 02/2016
    • Contributed to relevant blogs, conferences and events both off-line and online to increase brand awareness.
    • Planned and negotiated media buys, including TV, radio, print and digital.
    • Researched vendor prices.
    • Gained information for customers through software and databases.
    • Compared competitor prices and event activity.
    • Researched possible rental facilities.
    Food Lion Richfield, NC Grocery Stocker 02/2016

    • Stock shelves with new inventory.
    • Changed equipment over to new product.
    • Work in a timely pace
    • Keep the quality of product up for customers
    •  
    •  
    •  
    •  
    • Maintain grocery aisle presentation.
    • Assist customers with finding specific products.
    • Get store prepared for the next day.
    Pfeiffer University Residence Life Intern 07/2015
    • Met with clients to organize event details.
    • Plan, scout and book locations, food, entertainment, staff and clean-up.
    • Assisted with daily operational procedures such as check-ins, check-outs, damage assessments, room changes, and lock-outs.
    • Identified and reported maintenance and safety concerns, filed paperwork, moved furniture, and painted, cleaned and arranged rooms.
    Pfeiffer University Camp Assistant 07/2015
    • Assisted with middle school and high school students.
    • Provided instruction in basketball fundamentals.
    • Supervised campers in residence hall to ensure safety.
    Knapp Health and Fitness Center, Pfeiffer University 10/2014 to 01/2015
    • Monitor coming and going of staff, students and visitors to center.
    • Maintain cleanliness of fitness equipment and facilities.
    • Instruct proper use of equipment Information Technology (IT) Help Desk Work Study,.
    Cape Fear Community College Wilmington, NC 10/2013 to 04/2014
    • Fielded calls for IT Department, took messages, answered questions.
    • Assisted with any technological issues, as needed.
    Garden City Campus Garden City, KS Residence Life Assistant 05/2012 to 08/2012
    • Assisted with daily operational procedures such as check-ins, check-outs, damage assessments, room changes, and lock-outs.
    • Identified and reported maintenance and safety concerns, filed paperwork.
    • Moved furniture, painted, cleaned and arranged rooms.
    • Installed appliances.
    Samy's Steakhouse Garden City, KS Barback 04/2012 to 07/2012
    • Stocked bar with beer, liquor, ice, glassware, and garnishes.
    • Moved furniture in bar area to accommodate guests or set up for upcoming events.
    • Served as bar security to ensure safety of customers.
    • Bussed tables.
    Millennium Challenge Corporation Washington, DC Facility Support Specialist Intern 01/2009 to 01/2011
    • Assisted with meeting set-up to accommodate up to 300 seated guests.
    • Set up microphones and smart boards, and other audio-visual equipment.
    • Organized supply closets, cleaned copy rooms and pantries.
    • Covered front desk for receptionist during breaks.
    Education and Training
    BACHELOR OF SCIENCE: BUSINESS MANAGEMENT AND LEADERSHIP MARKETING AND INTERNATIONAL BUSINESS May 2017 PFEIFFER UNIVERSITY, Misenheimer, NC BUSINESS MANAGEMENT AND LEADERSHIP MARKETING AND INTERNATIONAL BUSINESS Men's Basketball Scholarship
    Advertising, Business Management, Logistics, Marketing Management, Macroeconomics, Business Calculus, Financial Accounting, Managerial Accounting, Organizational Change, Organizational Behavior, Business Ethics, Survey of Leadership, Financial Management, Principles of Management, International Business, Business Strategy, Business Law, Business Statistics, Microeconomics May 2014 CAPE FEAR COMMUNITY COLLEGE, Wilmington, NC
    Interests
    Pfeiffer University NCAA Division II Men's Basketball President, Pfeiffer Pfury Student Spirit Organization Student Athletic Advisory Committee - Men's Basketball Representative Phi Beta Lambda (PBL) Business Society Pfeiffer University Habitat for Humanity (Built and Renovated Homes) Volunteered as EMS Personnel for the Nuclear Summit 2010 Special Olympics, Pfeiffer University Meals on Wheels - Washington, DC
    Additional Information
    • CAMPUS/COMMUNITY ACTIVITIES Pfeiffer University NCAA Division II Men's Basketball President, Pfeiffer Pfury Student Spirit Organization Student Athletic Advisory Committee - Men's Basketball Representative Phi Beta Lambda (PBL) Business Society Pfeiffer University Habitat for Humanity (Built and Renovated Homes) Volunteered as EMS Personnel for the Nuclear Summit 2010 Special Olympics, Pfeiffer University Meals on Wheels - Washington, DC
    This resume is created in 7 minutes.
    Summary
    Outdoor enthusiast offering a dedicated passion for the environment through education and action.  From a young age, I have spent countless hours in the outdoors, hunting and improving the habitat.  As a Native American Descendant of the Red Lake Nation, I was taught an appreciation and respect for our earth which drives my educational journey and career aspirations.
    Highlights
    • Experience in Mammal and Waterfowl species Identification
    • Knowledge of native plants
    • Experience in Minnesota Tree Identification
    • Fast Learner
    • Customer service background
    • Service-oriented
    • Results-oriented
    • Adaptable
    • Easy Going
    Accomplishments
    Team Captain of the 2014 Aitkin State Baseball Team. Recognized by the head coach as the player who set a positive example for the younger players and built morale for the team during times of need.
     
    Has acted as a professional waterfowl guide assistant since the age of 15.
     
    A Pope and Young entrant through dedication and knowledge of whitetail movements and behaviors.
    Experience
    Stifter's Mowing and Landscaping May 2016 to July 2016 Laborer
    Aitkin, MN
    Worked long hours in all types of weather conditions mowing, trimming and landscaping.  Gained an appreciation for outdoor work and witnessing projects through completion, ensuring that the customer was satisfied.
    Paulbeck's County Market May 2011 to January 2017 Grocery Stocker and Customer Attendant
    Aitkin, Mn
    A hard working, customer oriented workplace taught me the importance of teamwork, friendships and working together for common goals.  I was able to foster a relationship with upper level management that allowed them to trust me even when there was little direction.
    Education
    Aitkin High School 2014 High School Diploma: General Aitkin, Mn
    University of Minnesota Morris 2018 Environmental Studies, BA Morris, Mn
    Financial and Business Management Minor
    This resume is created in 7 minutes.
    Summary
    I worked at Zellers for 1 year as Maintenance.
    I've worked at Wholesale in the Grocery Department from 2008-2013 before it became No Frills and I worked there until 2018.
    Skills
    • Quick learner
    • Computer proficient
    • Punctual
    • Works well with others
    • Good Listener
    • Adaptable
    Experience
    Brad's No Frills June 2013 to March 2018 Grocery
    Salmon Arm, BC
    Brad's No Frills September 2008 to Current Grocery Stocker
    Salmon Arm, BC
    Wholesale club September 2008 to June 2013 Grocery
    Salmon Arm, BC
    Zellers Maintenance
    Salmon Arm, BC
    Education and Training
    Salmon Arm Secondary 2008 Salmon Arm, BC, Canada
    References
    • Paul Wood

     

              Cell,

    • Jessica Hoschajew

      Cell,
              Home,
    This resume is created in 7 minutes.
    Summary
    Highly skilled at customer interactions, ensuring satisfaction and managing the overall success in a fast paced environment. Looking to enhance my skills and apply my NY Security Guard License to provide a secure environment for the hospital.
    Skills
    • Results-oriented
    • Quick learner
    • Communication
    • Teamwork
    • Attention to detail
    • Time Management
    • Work well under pressure
    Experience
    07/2017 to 03/2018
    Supervisor ABM Parking Systems New Hyde Park, NY
    Oversee and ensure the success of the day shift valet.
    Cooperates with management and security.
    Provides onsite training.
    07/2017 to 12/2017
    Greeter at Cohen's Childrens Hospital ABM Parking Systems New Hyde Park, NY
    Directing traffic
    Giving out pay stubs
    Getting the key for each car 
    12/2017 to Current
    Supervisor at Cohen's Childrens Hospital ABM Parking Systems New Hyde Park, NY
    Oversee and ensure the success of the day shift valet.
    Cooperate with management and Security (such as making accommodations for special events).
    Provide onsite training.

    07/2011 to 07/2017
    Grocery Stocker Stop and Shop New Hyde Park, NY
    Consistently packed out sales items.
    Unloaded delivery truck.
    Education
    2011
    High School Diploma Queens Academy High School Flushing, NY, United States
    Certifications
    Security license issued by A&M Professional Security
    Security Guard ID# 1001
    Can provide copies of the 8 and 16 hour certificates
    This resume is created in 7 minutes.
    Summary
    Skilled sales associate with experience in the customer service industry.
    Skills
    • Detail oriented 
    • Professional demeanor
    • Critical thinker
    • Organized
    • Easily adaptable 
    • Upbeat attitude
    • Approachable
    • Fast learner
    Experience
    Target November 2014 to Current Style Specialist- Infants
    Denton, TX
    -Setting sales planners and floor plans 
    -Leading the team when needed and training new hires
    -Answering and assisting guest on the phone and sales floor
    -Keeping department full, current, and clean
    -Unpacking and putting out new product from the truck
    -Maintaining knowledge of sales product locations
    Target June 2014 to November 2014 Grocery Stocker
    Irving, TX
    -Place orders on produce
    -Stock fresh produce and meat
    -Unload new product from truck
    -Check for out-of-date/spoiled food and dispose of the food
    -Keep backroom workspace and sales floor clean and sanitary
    Target November 2012 to May 2014 Starbucks Team Member
    Ames, IA
    -Handle money at the cash register
    -Train new baristas
    -Morning prep work
    -Taking and making orders in a timely manner
    -Clean and sanitize work space

    Target August 2011 to November 2012 Cashier
    Ames, IA
      -Hold conversation with guest
    -Handle money at the register
    -Knowledgeable about Target's credit/debit cards and help guest to sign up for the cards
    -Hold a 90% transaction speed score
    -Know the weekly sales
    Education
    Ames High School 2013 Ames, IA