Pizza Maker resume examples

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Skillful Pizza Maker resume

Hailey Berry
Summary
Seeking a part time position
Skills
  • Fast Paced Worker
  • Well Organized
  • Friendly Customer Service
  • Attentive
  • Hard Working
  • Punctual
Experience
06/2017 to 04/2019
Bartender Diamond Bartending Service Vancouver

Bartending Events- On gig basis, Serving guests beverages, Set up/ cleanup, Customer service

01/2018 to 08/2018
Wine expert/ Sales Como Creek Brewing Coquitlam, BC

Wine knowledge, Sales, Assisting customers bottle wine, Inventory,  Advertising, Creating website

01/2016 to 04/2016
Laser Technitcian Heads Up Spa Coquitam Assisting Dermatologist on laser and skin care treatments. Part of course requirements.
08/2014 to 05/2017
Hostess/Server Milestones Yaletown/Coquitlam Seating Guests, Bussing Tables, Taking Orders, Running Food, Clean up Duties, Taking Payments, and Friendly Customer Service.
02/2014 to 03/2016
Barista/Keyholder Starbucks Beatty Yaletown Keyholder, Opening duties, Taking Orders, Cashier, Creating Beverages, Customer Service, and working as a team in a high volume environment.
03/2012 to 05/2013
Sandwich Maker Quiznos Subs Coquitlam
Taking Orders, Creating sandwiches, Preparing foods, Clean up Duties and Cashier.
Education
graduate 2020: Youth Justice VCC Vancouver, BC
Fine Arts Bartending School Vancouver Completed in June 2017
Academy of Medical Spa and Skin Care Burnaby
Completion of IPL Laser and Skin Care Program May 2016
Douglas College Coquitlam Criminology Course Sept 2014- June 2015
Certifications
Food Safe Level 1
Serving it Right 141112010R
Bartending Certifcation
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Job-winning Pizza Maker resume

Michael Shawn Metts
Professional Profile

Motivated sales professional offering six years of progressive retail experience. Highly effective at meeting and exceeding sales quotas on consistent basis. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Seeking to gain new skills and experience as an automotive sales representative.

Qualifications
  • Experienced commission based sales person and meets sales goals.
  • Relays product knowledge in a clear and and concise manner. 
  • Assesses customer needs and recommends appropriate product and sales solutions.
  • Persuasive communication and effective use of language.
  • Self-starter with attention to detail.
Accomplishments
  • Received "Certificate of Accomplishment" for ranking #4 in regional sales at CompUSA.
Work History
Sales Associate Bluegreen Vacations - Clarksville, Indiana 05/2017 - 07/2017
  • Performed sales of vacation getaway packages.
  • Recommended vacation destinations to customers based on their needs and preferences.
  • Accurately read, understood, and carried out written instructions.
  • Answered questions with up-to-date knowledge of sales and store promotions.
  • Maintained knowledge of policies regarding payment and exchanges and processed credit card payments rapidly and accurately.
  • Provided outstanding customer service.
  • Earned management trust by responsibly opening and closing store.
  • Mentored new sales associate to contribute to the store's positive culture.
Company Owner Metts Computer, LLC - Louisville, KY 03/2005 - 08/2016
  • Performed repair of desktop, laptop, and point-of-sale computer equipment.
  • Repaired and replaced kitchen display equipment, bump bars, receipt printers, cash drawers, back office servers, coupon computers, receipt printers, and cabling.
  • Specialized in repair of NCR, IBM, and Squirrel point-of-sale terminals, Dell, HP, Sony, Lenovo and most other major brands of computers.
  • Resolved computer software, printing, installation, word processing, email and operating systems issues.
  • Prospected to obtain new accounts while maintaining relationships with existing accounts.
  • Increased volume of business by following up on leads and networking.
  • Built relationships with customers to increase likelihood of repeat business.
  • Researched public perception of services and used information gathered to guide strategy development.
  • Registered company domain, published and maintained website.
  • Managed buying and selling of goods online via third-party sales venues such as eBay and Amazon.
  • Prepared income statements and balance sheets and projected cash flow.
  • Managed business finances, including paying vendors and suppliers for products and services rendered.
  • Coded and entered invoices into the in-house accounting software.
Sales Associate Radio Shack - Louisville, KY 08/2016 - Current
  • Perform sales of technology and electronic products, mobile phones, and accessories.
  • Contribute to team success by exceeding team sales goals.
  • Greet customers in a timely fashion, while quickly determining their needs.
  • Answer product questions with up-to-date knowledge of sales and store promotions.
  • Learn, reference and apply product knowledge information.
  • Recommend merchandise to customers based on their needs and preferences.
  • Contact other store locations to determine merchandise availability.
  • Price merchandise, stock shelves and take inventory of supplies.
  • Maintain knowledge of policies regarding payment and exchanges and security practices.
  • Process cash and credit payments rapidly and accurately.
  • Complete all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Mentor new sales associate to contribute to the store's positive culture.
Computer Technician On Force - Louisville, KY 07/2016 - 08/2016
  • Performed computer repair of point of sale computer equipment as a contractor.
  • Received computer repair jobs on online portal and completed onsite.
  • Resolved computer hardware and software, printing, installation, and operating systems issues on computer equipment.
  • Resolved one technical support inquiries per year.
  • Traveled up to 15 miles to meet customers on location to handle computer hardware issues.
  • Repaired and replaced KDS monitor.
Computer Technician Work Market - Louisville, KY 06/2015 - 08/2016
  • Received computer repair jobs on online portal and completed onsite.
  • Repaired and replaced hardware, including kiosk, desktop computer, CD drive, cash drawer, printer, wireless router, pin pad, card reader, and tablet.
  • Resolved computer hardware and software, printing, installation, and operating systems issues on computer equipment.
  • Resolved nineteen technical support inquiries per year.
  • Set up and configured hardware and software on company equipment.
  • Traveled up to fifty miles to meet customers on location to handle hardware and software issues.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
Computer Technician Field Nation - Louisville, KY 06/2015 - 08/2016
  • Received computer repair jobs on online portal and completed onsite.
  • Repaired and replaced hardware, including kiosk, printer, bump bar, pin pad, card reader, and point of sale register.
  • Resolved seventeen technical support inquiries in a one year and three month time period.
  • Traveled up to sixty miles to meet customers on location to handle computer hardware issues.
Sales Associate HH Gregg - Louisville, KY 10/2015 - 11/2015
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Responded to all customer inquiries thoroughly and professionally.
  • Learned, referenced and applied product knowledge information.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Asked open-ended questions to assess customer needs.
  • Answered customer questions about product availability.
  • Recommended merchandise to customers based on their needs and preferences.
  • Politely assisted customers via telephone.
Computer Technician Spartan Computer Services - Louisville, KY 06/2014 - 06/2015
  • Performed computer repair of point of sale and server computer equipment as a contractor.
  • Received computer repair jobs on online portal and completed onsite.
  • Repaired and replaced hardware, including NCR and IBM POS terminals, Dell servers, motherboards, memory, hard drives, LCD displays, kitchen display systems, bump bars, receipt printers, and ethernet wall jacks.
  • Resolved computer hardware and software, printing, installation, and operating systems issues on computer equipment.
  • Serviced Panara, Applebee's, O'Charley's, Frisch's, and Denny's restaurants.
  • Set up and configured hardware and software on company equipment.
  • Imaged operating systems, upgraded firmware, traced and tested ethernet cabling.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Responsible for keeping an inventory and sending and receiving of computer equipment.
  • Traveled up to sixty miles to meet customers on location to handle computer hardware issues.
Computer Technician Barrister Global Services Network - Louisville, KY 08/2013 - 05/2014
  • Performed repair of computer equipment as a contractor on a same day business schedule.
  • Repaired and replaced computer hardware on HP desktops and laptops, including motherboards, memory, LCD displays, hard drives, and keyboards.
  • Received computer repair jobs by telephone and online portal and completed onsite.
  • Resolved [Number] technical support inquiries per [Time period].
  • Traveled up to twenty-five miles to meet customers on location to handle hardware and software issues.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Responsible for sending and receiving of computer equipment.
Sales Associate Macy's - Louisville, KY 12/2013 - 12/2013
  • Performed sale of clothing and accessories.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Directed individuals to merchandise locations.
  • Prepared merchandise for sales floor.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Processed cash and credit payments rapidly and accurately.
Sales Associate Napa - Louisville, KY 08/2013 - 08/2013
  • Performed sales of automotive parts and accessories.
  • Assisted with delivery of automotive parts to customers.
  • Engaged with customers in a sincere and friendly manner.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answered customer questions about product availability.
  • Recommended merchandise to customers based on their needs and preferences.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Engaged with customers in a sincere and friendly manner.
Computer Technician The Geek Squad (for the York Co.) - Louisville, KY 06/2013 - 07/2013
  • Performed repair of computer equipment on a temporary to hire basis.
  • Repaired and replaced hardware, including motherboards, memory, hard drives and LCDs.
  • Resolved computer hardware issues on computer equipment.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
Line Cook Qdoba - Louisville, KY 01/2013 - 02/2013
  • Prepared food items for cooking on gas grill.
  • Cooked and served food in accordance with planned menus, portions, temperature control procedures and facility policies.
  • Stored food in designated containers and storage areas to prevent spoilage
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Computer Technician World Wide Tech Services - Louisville, KY 04/2008 - 07/2012
  • Performed repair of computer systems on a next business day schedule.
  • Received computer repair jobs by telephone and online portal and completed onsite.
  • Repaired and replaced hardware, including motherboards, memory, video cards, power supplies, plastics, inverters, processors, LCD displays, hard drives, and keyboards.
  • Serviced Dell, Sony, HP laptops and desktops.
  • Regularly maintained Dell and IBM certifications.
  • Collaborated with Help Desk to resolve repairs in a timely fashion.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Responsible for send and receiving of computer equipment.
  • Traveled up to one hundred miles to meet customers on location to handle computer hardware and issues.
  • Resolved 1,000 technical support inquiries per year.
Computer Technician Computer Source North America - Louisville, KY 06/2007 - 04/2008
  • Performed computer repair responsibilities as a sub-contractor for Worldwide Tech Services on a next business day schedule.
  • Received computer repair jobs by telephone and online portal and completed onsite.
  • Repaired and replaced hardware, including motherboards, memory, video cards, power supplies, plastics, inverters, processors, LCD displays, hard drives, and keyboards.
  • Serviced Dell laptops and desktops.
  • Regularly maintained Dell and IBM certifications.
  • Collaborated with Help Desk to resolve repairs in a timely fashion.
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
  • Responsible for send and receiving of computer equipment.
  • Traveled up to one hundred miles to meet customers on location to handle computer hardware and issues.
  • Resolved fifteen technical support inquiries per week.
Computer Technician Jabil Global Services Network - Louisville, KY 03/2007 - 06/2007
  • Performed refurbishment of HP laptop computers as a temp to hire employee.
  • Repaired and replaced computer hardware, including, motherboards, memory, hard drives, LCD screens, processors, LCD covers, bezels, and plastics.
  • Installed system software, including operating systems and diagnostics.
  • Removed passwords and scanned Certificate of Authenticity labels and prepared computers for shipping.
  • Resolved twelve technical support inquiries per day.
Sales Associate Willis Music - Louisville, KY 07/2005 - 06/2006
  • Performed sales of musical instruments and accessories.
  • Prepared musical instrument rental contracts.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Responded to telephone and in-person requests for information.
  • Conducted inventory and maintained merchandising displays.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
  • Collected and processed payments.
Certified Product Specialist CompUSA - Louisville, KY 01/2004 - 02/2005
  • Performed sales of computers, printers, networking, mobile phones, and accessories.
  • Maintained sales quota, ranked #1 in store sales, received certificate of accomplishment for ranking #4 in region.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Recommended merchandise to customers based on their needs and preferences.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Worked collaboratively in team environment.
Sales Associate Dillard's Department Store - Louisville, KY 07/2002 - 02/2004
  • Performed sales of clothing and accessories.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Recommended merchandise to customers based on their needs and preferences.
  • Suggested accessories and complementary purchases.
  • Prepared merchandise for sales floor.
  • Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
  • Priced merchandise, stocked shelves and conducted inventory.
  • Accepted and processed returns.
  • Processed cash and credit payments rapidly and accurately.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Solutions Advisor Gateway Country Store - Louisville, KY 10/2003 - 01/2004
  • Performed sales of computers, printers, cameras, stereos, and televisions.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Recommended merchandise to customers based on their needs and preferences.
  • Followed latest market trends.
  • Prioritized and accomplished wide range of tasks each shift.
  • Worked collaboratively in team environment.
  • Processed cash and credit payments rapidly and accurately.
Property Supervisor CEC Real Estate - Louisville, KY 08/2001 - 08/2002
  • Performed turn key maintenance of rental property.
  • Mowed commercial and residential lawns with lawn equipment.
  • Trimmed sidewalks, driveways, and landscaping beds with lawn trimmer.
  • Cleaned grass trimmings and debris from walkways and driveways with blower.
Cashier Arby's - Louisville, KY 04/2002
  • Took food orders and relayed orders to kitchens or serving counters.
  • Operated the drive-through window and sales register quickly and efficiently.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Spoke with patrons to ensure satisfaction with food and service.
Cashier Wendy's - Louisville, KY 08/2001 - 02/2002
  • Took food orders and relayed orders to kitchens or serving counters.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Spoke with patrons to ensure satisfaction with food and service.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
  • Spoke with patrons to ensure satisfaction with food and service.
Air Handler United Parcel Service - Louisville, KY 07/2000 - 08/2001
  • Performed transport and loading of packages on airport ramp.
  • Operated heavy machinery such as K-Loader and Tug transport vehicles.
  • Organized package flow material flow and global order fulfillment.
  • Redirected shipments en route in response to supervisor requests.
  • Worked collaboratively in team environment.
Sales Associate Staples - Louisville, KY 07/2000 - 10/2000
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Asked open-ended questions to assess customer needs.
  • Routinely answered customer questions regarding merchandise, pricing, product availability, and shipment times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Recommended, selected, and helped locate and obtain out-of-stock product based on customer requests.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Learned, referenced and applied product knowledge information.
  • Recommended alternative items if product was out of stock.
Store Associate Walgreen's - Louisville, KY 12/1999 - 02/2000
  • Processed photographs using photo development equipment.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Learned, referenced and applied product knowledge information.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Politely assisted customers in person and via telephone.
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Processed cash and credit payments rapidly and accurately.
Counter Attendant Kentucky Tennis Academy - Lexington, KY 09/1999 - 11/1999
  • Performed consultation of tennis academy membership.
  • Conducted cleaning and upkeep of tennis court and fitness areas.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Managed customer service and administrative tasks quickly and efficiently.
Editor's Assistant The University Press of Kentucky - Lexington, KY 05/1999 - 08/1999
  • Proofread and edited word documents.
  • Compiled back matter of publication, with 100% accuracy.
  • Reviewed copy and made recommended changes using Chicago Manual of Style and in-house style guides for error-free documents.
Librarian Assistant Lexington Public Library - Lexington, KY 05/1999 - 08/1999
  • Checked in, checked out and renewed library materials.
  • Performed stocking and categorization of periodicals and genealogy departments and assisted patrons with email sign ups and computer research.
  • Received and processed new acquisitions.
  • Located requested books on the shelves and in the library database.
  • Scheduled and coordinated the use of library equipment.
Photo Archivist University of Kentucky Special Collections and Archives - Lexington, KY 01/1999 - 05/1999
  •  Checked in, checked out and renewed library materials.
  • Located requested books on the shelves and in the library database.
  • Labeled and archived photographs.
Sales Associate Montgomery Ward - Lexington, KY 10/1998 - 01/1999
  • Routinely answered customer questions regarding merchandise and pricing.
  • Greeted customers in a timely fashion, while quickly determining their needs.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Responded to telephone and in-person requests for information.
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Processed cash and credit payments rapidly and accurately.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Vice President Wildcat Plumbing - Lexington, KY 08/1998 - 10/1998
  • Compiled company contacts into database.
  • Installed plumbing fixtures into new construction residential homes.
  • Complied with all state plumbing codes throughout the duration of each project.
Service Writer Montgomery Ward Auto Express - Lexington, KY 07/1997 - 08/1998
  • Performed as a service writer for vehicles in the automotive service department.
  • Conducted battery checks, sold tires, batteries, and auto accessories.
  • Developed reputation as an efficient service provider with high levels of accuracy.
  • Managed customer service and administrative tasks quickly and efficiently.
  • Processed cash and credit payments rapidly and accurately.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Maintenance Technician Boes Property Company - Lexington, KY 08/1996 - 07/1997
  • Performed remodeling and turn key maintenance of rental property.
  • Conducted rental property inspections.
  • Logged detailed and thorough records of maintenance performed.
  • Served as first responder for maintenance issues.
  • Repaired and replaced plumbing parts, including fixtures and drain lines.
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Communicated effectively with residents and on-site associates.
Property Manager and Maintenance Technician Bill Stout Properties - Louisville, KY 04/1992 - 07/1996
  • Performed management of condominium community and turn key maintenance of rental property.
  • Communicated effectively with owners, residents and on-site associates.
  • Conducted rental property inspections and walkthroughs.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Discussed board meetings and evaluated financial statements.
  • Maintained lawn and landscaping.
  • Logged detailed and thorough records of maintenance performed.
  • Maintained a sufficient number of units so that they were market-ready at all  times.
Catering Assistant Brandon's Barbecue - Louisville, KY 01/1992 - 04/1992
  • Performed as a catering assistant, cashier, and food server.
  • Collaborated on set up and service of catering events.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Selected food items from serving area and placed them in dishes, on serving trays, or in takeout bags. 
  • Routinely supported other areas of the restaurant as requested, including food preparation, dishwashing, cleaning floors, and answering telephones.
  • Spoke with patrons to ensure satisfaction with food and service.
Restaurant Delivery Person Shaker's Restaurant - Louisville, KY 1992
  • Prepared and assembled food items for local delivery.
  • Delivered menu items to local patrons in quick and efficient manner.
  • Took food orders and relayed orders to kitchens or serving counters.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Cleared and re-set tables at conclusion of each guest meal.
  • Routinely supported other areas of the restaurant as requested, including food preparation dishwashing, cleaning, stocking, and answering telephones.
  • Consistently offered professional, friendly and engaging service.
Filling Station Attendant Workingman's Friend (A Division of Fairway Oil). - Louisville, KY 10/1991 - 01/1992
  • Performed work as filling station attendant.
  • Checked automotive fluids and cleaned windshields.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Checked inventory levels of facility gasoline storage tanks.
  • Received, processed payments, routinely made safe deposits.
Filling Station Attendant Fairway Oil - Louisville, KY 12/1990 - 10/1991
  • Performed work as filling station attendant.
  • Checked automotive fluids and cleaned windshields.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Checked inventory levels of facility gasoline storage tanks.
  • Received, processed payments, routinely made safe deposits.
Waiter KT's Restaurant - Lousiville, KY 08/1990
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Prepared checks itemizing total meal costs and sales taxes
  • Spoke with patrons to ensure satisfaction with food and service.
Sales Associate Lazer Library - Louisville, KY 01/1990
  • Performed consultation of compact disc musical titles.
  • Assisted patrons with special orders, and compact disc exchange policies.
  • Troubleshooted technical issues with compact disc players.
  • Vacuumed flooring and maintained storefront upkeep and appearance.
Waiter John E's Restaurant - Louisville, KY 05/1989
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Selected food items from serving or storage areas and placed them in dishes, on serving trays, or in takeout bags.
  • Prepared checks itemizing total meal costs and sales taxes.
  • Performed all transactions in a cordial, efficient and professional manner.
Driving Range Attendant Tom's Golf - Louisville, KY 04/1989
  • Operated drive range tractor to retrieve golf balls.
  • Washed golf balls in ball washer to remove dirt and debris.
  • Moved tee line daily to promote proper grass growth.
  • Spoke with patrons to ensure satisfaction with services.
Table Busser Breckinridge Inn - Louisville, KY 12/1988
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Cleared and re-set tables at conclusion of each guest meal.
  • Greeted each customer with friendly eye contact.
  • Received, assembled, and delivered room service orders for hotel guests.
  • Communicated with other kitchen team members to ensure food was prepared on time and correctly.
  • Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays.
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas.
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
  • Mopped floors and cleaned walk-in refrigerators and storage areas.
Pizza Maker Pizza Keg - Durham, NC 10/1998
  • Assigned patrons to tables suitable for their needs and according to rotation.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Prepared pizza dough and cooked pizza and pastas in baking oven.
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Cleared and re-set tables at conclusion of each guest meal.
  • Managed guest checks, collected cash and processed credit cards.
  • Consistently offered professional, friendly and engaging service.
Buffet Attendant Horsefeather's Bar and Grill - Louisville 05/1988
  • Responsible for preparation, set-up, and service for buffet.
  • Assisted diners with obtaining food from buffet table as needed.
  • Stocked service stations with items such as ice, utensils, napkins, and straws.
  • Cleared and re-set tables at conclusion of each guest meal.
  • Checked temperatures of freezers and refrigerators to ensure proper functioning.
  • Cleaned and inspected galley equipment, kitchen appliances, and work areas.
  • Mopped floors and cleaned walk-in refrigerators and storage areas.
  • Supported all kitchen operations when chef was absent.
Lawn Technician Steve McCabe Lawn Service - Louisville, KY 05/1988
  • Mowed residential lawns with lawn equipment.
  • Trimmed sidewalks, driveways, and landscaping beds with lawn trimmer.
  • Cleaned grass trimmings and debris from walkways and driveways with blower.
Car Wash Attendant Car Wash - Lousville, KY 1987
  • Guided vehicles onto car wash transport system.
  • Dried vehicles, washed towels, and monitored cleaning supply levels.
  • Spoke with patrons to ensure satisfaction with vehicle cleanliness.
Table Busser Big Spring Country Club - Louisville, KY 05/1987
  • Served ice water, coffee, rolls, and butter to patrons.
  • Cleared and re-set tables at conclusion of each guest meal.
  • Assisted with preparation, set-up, and service for buffet.
  • Placed food trays over food warmers for immediate service.
  • Filled beverage and ice dispensers.
  • Placed clean dishes, utensils, and cooking equipment in storage areas.
  • Maintained kitchen work areas, equipment, and utensils in clean and orderly condition.
  • Greeted each customer with friendly eye contact.
Inventory Clerk Genesis Booksellers - Louisville, KY

Assisted business owner in inventory of books.

Stacked books in boxes to prepare for distribution.

Organized and retrieved books for shipping to customers.

Skills
  • Top-rated sales performance
  • Strategic sales knowledge
  • Product knowledge
  • Exceptional communication skills
  • Customer service focus
  • Professional demeanor
  • Trusted key holder
  • Goal-oriented
  • High energy
  • Creative problem solver
  • Interpersonal skills
  • Proficient in cash management
  • MS Windows proficent
  • POS systems expert
Education
English University of Louisville - Louisville, KY English 2.6
English University of Kentucky - Lexington, KY English
Bluegrass Community and Technical College - Lexington, KY
Other Experience
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Experienced Pizza Maker resume

Michael Raymond
Summary


Food service professional with 3 1/2 years of combined experience in retail service and hospitality establishments. A team player who has worked with store managers and executive chefs at Ralphs and at Eataly. A proactive leader determined to adapt to any task handed to maximize revenue and productivity. 




Education
California Polytechnic State University-Pomona - - Pomona , CA, United States 2020 Bachelor of Arts: Hospitality Management


Seeking Bachelor's degree in Hospitality Management 

Graduating in Fall 2020

College of the Canyons - - Valencia, CA, United States 2018 Associate of Arts: Hospitality

First person in family to earn a college degree 

2 years of coursework in Culinary Arts and 3 1/2 years in Hotel Restaurant Management

Graduating Class of 2018

Associate's Degree in Hospitality Management

Certificate in IGETC Entrepreneurship 




Experience
Team Member / Pieology Pizzeria - Walnut, CA 05/2019 - Current

* Morning and night production crew member

* Experience on-the-line and in prep cook

Fresh Pasta Maker / Cheesemonger / Eataly (Pasta Fresca) - Century City, CA 10/2017 - 12/2018

* Morning production crew in the Fresh Pasta and Salumi E Formaggi department

* Elevated sales to over $19,000 weekly by executing our recipes and customer service interaction

* Leader in handcrafting a dozen versions of pasta

* Provided the supply-and-demand for 4 restaurants (one three-star restaurant)

* Graduated at College of the Canyons in June 2018 with a 3.3 GPA while working part time


Service Deli Clerk / Ralph's - Glendale, CA 03/2017 - 10/2017

* Service Deli manager for night shifts

* OSAT (measure of customer service satisfaction) increased 3% from April 2017 to June 2017

* 1 100% mystery shopper review 

* Store performance rose from 4th to 2nd highest in its district in July 2017 (5 month span)

* Former member of the Ralph's Customer First committee assisting to analyze quarterly reviews and the brainstorming of new and more productive ideas for company growth

Student Security Escort / College of the Canyons - Santa Clarita, CA 01/2016 - 01/2017

* Security team student providing transportation to students and professors on site 

* Reported all security incidents or suspicious activity 

* Inspected vehicles for proper parking permits 

Sales Representative / Champs Sports - Northridge, CA 10/2015 - 01/2016

* Received and processed cash and credit payments for in-store purchases
* Serviced 200+ guests on different stations daily with ensured accuracy 

* Increased store sales by 2.5% over the holiday period from Thanksgiving to Christmas 2015


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