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Professional Summary

Leadership Experience and a "can do" attitude. Sound decision maker and sequential problem solver with the ability to multitask in a fast-paced environment. Ethical professional that can work effectively within and contribute to a team environment. Able to read, write, and communicate effectively. Good interpersonal skills, including professionalism in dealing with team members and the public.

Work History
November 2019-Current Buyer | Bega North America | Carpinteria, CA
  • Maintained key item stock levels and wrote or expedited purchase orders.
  • Forecasted purchasing trends and improved merchandising strategies by completing MRP's.
  • Documented purchasing information in Visibility to maintain detailed and accurate records.
  • Analyzed inventory usage and assessed trends to provide maximum coverage for each time period.
  • Oversaw and streamlined daily operations of purchasing department to maximize productivity and revenue.
  • Developed and improved account relationships.
  • Maintained complete documentation and records of all purchasing activities.
  • Met with suppliers to assess changes and determine proper courses of action.
October 2018-September 2019 Production Coordinator | Bega North America | Carpinteria, CA
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Worked with 10+ supervisors and team members to understand supply needs and bring levels within desired tolerances.
  • Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
  • Successfully identified discrepancies and recommended changes to inventory to increase profits.
  • Input data in Visibility to create updated status reports for quick reference of project progress and deadlines.
August 2018-Current Restaurant Manager | Cronies Sports Grill | Ventura, CA
  • Operated a POS system to itemize and complete an average of  50 customer purchases daily.
  • Completed POS system closing procedures, including counting the contents of cash registers.
  • Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
  • Communicated all store initiatives and promotions to customers to generate return business.
  • Cultivated a customer-focused environment by greeting and responding to all customers in a friendly manner.
January 2018-September 2018 Warehouse Associate | Superlok USA | Ventura, CA
  • Inspected products for defects and damages.
  • Examined ingoing and outgoing shipments.
  • Verified the quantity and description of materials received by checking merchandise against the packing list.
  • Received, stored and shipped goods and materials.
  • Picked up incoming stock and delivered materials to designated locations.
  • Loaded products weighing up to 100 pounds onto pallets for delivery.
September 2017-January 2018 Server | Dargans Irish Pub & Restaurant | Ventura, CA
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Delivered quality service by providing a warm and welcoming environment. 
  • Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.

May 2016-Current Owner / Operator | Surf Club Clothing Co. | Ventura, CA

Currently building the foundation of a quality clothing company that signifies my love of Ventura, Ca.

  • Reviewed files, records and other documents to obtain information and respond to requests.
  • Accessed computerized financial information to answer questions related to specific accounts.
  • Completed and mailed bills, contracts, invoices and checks.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Self-taught graphic designer, web designer, photographer, and videographer; creating all logos, photos, website, and designs for Surf Club Clothing Co.
Education
2015 High School Diploma Buena High School, Ventura, CA

    GPA 3.3, 2015

    Accomplishments

    Fellowship of Christian Athletes (FCA), President, 50-100 members, liaison with community and school.

    Varsity Football, 3 year starter: Captain of football team, 2013-2015 seasons (QB, RB, and WR)
    Varsity Baseball, 3 year started, 2013-2015 (Catcher, Second Base, and Left Field)

    City Church of Ventura, Volunteer, assisted with renovation and remodeling.

    Skills

    Microsoft Office: Word, Excel, and PowerPoint (4 years)

    • Strategic Planning
    • Communication skills
    • Team Leadership
    • Purchasing procedures
    • Resourcefulness
    This resume is created in 7 minutes.
    Summary
    Restaurant professional with 20 years in the field. Customer service and food handling expertise. Skilled at memorizing menu items and orders. Friendly and courteous server. Proficient knowledge of wine and spirits. Seeking a position in an upscale restaurant or resort.
    Skills
    • Highly responsible and reliable
    • Exceptional interpersonal skills
    • Extensive hospitality background
    • Trained in liquor, wine and food service
    • Mathematical aptitude
    • Works well under pressure
    • Bilingual in Spanish and English
    Work Experience
    11/2017
    Server Texas de Brazil Fort Lauderdale, FL
    • Greeting and serving customers promptly, in cordial manner to ensure an unforgettable experience that makes guests wanted to come back.
    • Full knowledge of restaurant concept, traditional Brazilian cocktails and meat terms, and Brazilian carvers' history (gauchos).
    • Make suggestions about wine selection, cocktails, and specialty desserts.
    • Regularly checked on guests to ensure satisfaction.
    • Transported all dirty tableware from dining room to dishwashing area for proper cleaning. Inquired about guest satisfaction, anticipated additional needs and happily fulfilled requests.
    • Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance.
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    05/2011 to 10/2017
    Driver/ Owner EG PRESTIGE TRANSPORTATION Fort Lauderdale, FL
    • Worked directly with clients providing an exceptional customer service experience
    • Performed pick ups/drop offs for customers from airports, seaports, hotels and places of interest throughout Miami Dade, Broward and Palm Beach counties.
    • Coordinated daily schedules based on customer pick up/drop off time, available drivers, and routes. 
    • As owner, maintained licences and insurances required for compliance with state and counties regulations.
    05/2010 to 05/2011
    Waiter Loews Miami Beach Hotel Miami Beach, FL
    • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
    • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
    • Appropriately suggested additional items to customers to increase restaurant sales.
    • Promptly served all food courses and alcoholic beverages to guests.
    • Answered questions about menu selections and made recommendations when requested.
    • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
    • Regularly checked on guests to ensure satisfaction with each food course and beverages.
    • Demonstrated awareness of liability issues and the law by confirming legal drinking age. 
    • Correctly calculated charges, issued bills and collected payments.
    • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
    10/2002 to 05/2010
    Restaurant Manager at Cafe Nuvo Vida Y Estilo Restaurant Group Miami Beach, FL
    • Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes to ensure they were visually appealing and correctly prepared.
    • Expertly estimated staffing needs and adjusted hourly schedules in accordance with demand patterns, budget and local labor laws.
    • Collaborated closely with the Food and Beverage Director to conduct staff meetings and resolve service, product and personnel issues.
    • Implemented and supported company initiatives and programs.
    • Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
    • Ensured smooth restaurant operation by overseeing daily product inventory, purchasing and receiving.
    • Quickly and courteously resolved all guest problems and complaints.
    • Displayed a positive and friendly attitude towards customers and fellow team members.
    • Actively participated in staff meetings and operated as an effective management team leader.
    • Identified opportunities to increase revenue, decrease kitchen expenses and maximize departmental productivity without compromising guest satisfaction.
    01/2001 to 04/2002
    Bartender / Server El son latin nightclub Madrid, Spain
    • Maintained full knowledge of all menu items, contents and preparation methods.
    • Delivered beverage orders within established time frames.
    • Maintained familiarity with the latest in mixology, bar equipment and sanitation standards.
    • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages. Prepared coffee and espresso drinks.
    • Opened and closed bar tabs.
    • Collected money and made change.
    • Processed cash, credit card and voucher payments.
    • Ensured that alcohol was consumed by adults only, checking proper identification.
    • Upheld a high standard of cleanliness in all work areas.
    • Maintained bar stocks, replenishing daily as necessary.
    • Stocked beer and wine coolers.
    • Cleaned and filled ice bins.
    • Maintained a neat personal appearance.
    • Made engaging connections with guests to create loyalty.
    • ​5 years bartending experience.
    09/1995 to 12/2000
    Restaurant Manager at La Zaragozana Restaurant Habaguanex S.A. Havana, Cuba
    • Scheduled and directed staff in daily work assignments to maximize productivity.
    • Efficiently resolved problems or concerns to the satisfaction of all involved parties.
    • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
    • Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
    • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
    • Developed and maintained exceptional customer service standards.
    • Performed checkouts of servers and bartenders to ensure that all tickets were accounted for.
    • Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
    • Developed and maintained a staff that provided hospitable, professional service while adhering to policies and business initiatives.
    • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
    • Counseled and disciplined staff when necessary.
    Education
    1995
    Bachelor of Arts: Hospitality and Restaurant Management Sergio Perez Havana Cuba
    1991
    Bachelor of Science: Civil Construction Technical School Jose Marti Havana Cuba
    1987
    High School Diploma Martires de Regla Havana Cuba
    This resume is created in 7 minutes.
    Summary

    Highly motivated and driven Account Manager successful at implementing strategic approaches to drive profitability and sales. Dedicated professional and team player that excels in customer care. Strong ability to drive profits, control costs and achieve continuous process improvement.

    Skills
    • Account management
    • Business development
    • Strategic planning
    • Goal setting
    • Customer retention
    • Policy/program development
    • Marketing Solutions
    • Profit and loss accountability
    Experience
    Business Owner 03/1999 to 04/2020 Reliant Closing Services Clermont, Florida
    • Built a notary signing service that provided mobile real estate closings to assist title companies and title attorneys
    • Recruited and trained a team of independent notary signing agents to assist in real estate closings through out the state of Florida
    • Managed financial functions such as operations budgeting, accounts payable and accounts receivable, and payroll
    Account Manager 04/1995 to 05/2003 Specialty Foods / Gourmet Awards Kissimmee, Florida
    • Maximized sales objectives and growth within assigned territory in Central Florida
    • Maintained positive work relations with accounts management team
    • Executed the ordering, merchandising, and promotion of all company products
    Account Manager 03/1993 to 04/1995 Schenck Beverage Company Orlando, Florida
    • Achieved sales objectives and growth for Coors, Miller and import beverages in assigned territory in Orange and Seminole counties Florida
    • Responsible for ordering, merchandising, sales and promotions of all company products
    • Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions
    Account Manager 03/1991 to 03/1993 PYA Monarch / Sara Lee Orlando, Florida
    • Achieved sales objectives and growth for assigned food service accounts in Central and South Florida
    • Responsible for new account development, along with maintaining a positive work relationship with existing accounts
    Store Director 06/1978 to 03/1991 Winn Dixie Stores Inc. Orlando, Florida
    • Met budget targets by controlling expenses and eliminating wasteful behaviors
    • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
    • Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels
    Education and Training
    Criminal Justice Broward College Fort Lauderdale, FL
    This resume is created in 7 minutes.
    Summary
    Languages
    Fluent in Hungarian and learning to speak English (however understand when people speak English)
    Skills
    • o Owned and operated a successful family restaurant in Hungary
    • o 10+ years meeting and excelling in costumer needs
    • o Gr 12 education
    • o Able to work independently and with minimal supervision o Self starter, pay attention to details
    • o Fast learner, efficient and highly productive
    • o Planned events and parties and catered events- experienced in any area of restaurant
    • Quick learner
    • Customer-oriented
    • Point of Sale (POS) system operation
    • Friendly and helpful
    • Friendly and helpful
    Work History
    Commercial Cleaner, 02/2014 to 10/2016
    Hudon's Bay Edmonton, ALberta
    • Ensuring food court was clean and sanitary in Kingsway Garden Mall.
    • Made and changed bedding, cleaned hotel rooms, ensured rooms were presentable to guests upon arrival and during their stay.
    • Sweep, mop, dust, vacuum, ensuring floors are cleaned well and look good.
    Commercial Cleaning, 01/2013 to 09/2014
    Joe's Janitorial Services Edmonton , Alberta
    • Assisted in maintaining preparation and service areas in a sanitary condition
    • Cleaned and inspected galley equipment, kitchen appliances, and work areas
    • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
    • Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
    • Steam cleaned and shampooed carpeted areas.
    Food Court, 05/2011 to 01/2013
    Kingsway Garden Mall Edmonton, Alberta
    • Greeted customers and provided excellent customer service.
    • Maintained high standards of customer service during high-volume, fast-paced operations.
    • Pleasantly and courteously interacted with customers.
    • Built loyal clientele through friendly interactions and consistent appreciation.
    Restaurant Owner, 05/2003 to 05/2010
    Restaurant Owner Budapest, Hungary
    • Maintained high standards of customer service during high-volume, fast-paced operations.
    • Built loyal clientele through friendly interactions and consistent appreciation.
    • Cross-trained and coordinated scheduling with team members to ensure seamless service.
    • Greeted customers and provided excellent customer service.
    • Pleasantly and courteously interacted with customers.
    Education
    GED: 1987/06/30
    University Of Hungary - Hungary