Restaurant Shift Manager resume examples

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Summary
Self-motivated and reliable individual with the ability to function extremely well independently and as a leader in a team environment. Strengths include a solid work ethic, adaptability to varied business environments, and fluent in Spanish.
Skills & Hobbies
  • Level 1 Interpener
  • Strong leader
  • METRC expert
  • Cannabis enthusiast
  • Bilingual in Spanish
  • Attention to detail
  • Creative thinker and problem solver
  • Dependable
  • Adaptable
  • Outdoor enthusiast
  • Animal lover
Experience
Formulations Specialist 05/2018 to Current Cura Cannabis Solutions Portland, OR
  • Formulation of terpene profile for Elite strains / Elite Live Resin / CBD strains / 1:1 & 2:1 THC/CBD strains
  • Digitally logging all information in METRC, Microsoft Cloud and internal inventory software
  • Conducting test pull samples with lab technician
  • Research and development on daily strains produced
  • Inventory of all bulk goods (done daily) and METRC inventory audits (done bi-weekly)
  • Conducting wholesale orders and registering / accepting transfers
Server / Bartender 10/2017 McMenamins Ringlers Pub Portland, OR
  • Promoted after 30 days to bartender position
  • Supported management by creating comprehensive product lists for all staff members
  • Displayed great initiative during busy hours leading to corporate recognition and reward
  • Created a warm and welcoming environment for all patrons
  • Displayed excellent time management with "early entry" crowds during sold out concerts at the Crystal Ballroom
Lead Server / Shift Manager 08/2016 to 09/2017 Pita Jungle Flagstaff, AZ
  • Created weekly cocktail specials and aided in implementing Wine Wednesday
  • Promoted after three months of employment
  • Everyday duties of a shift manager / lead server (i.e. counting money, making deposits, setting server sections)
  • Organized and detailed bar area while revamping beer, wine and spirit selection
  • Designed and implemented new server / bartender / host / busser side work
Lead Bartender / Shift Manager 05/2016 to 09/2017 The Orpheum Theatre Flagstaff, AZ
  • Promoted after one month of employment
  • Selecting nightly specials and ensuring register and display monitors correlate
  • Created and enforced closing side work that improved cleanliness and operation of the bar
  • Open and close shifts while handling tip out and security detail
Bartender / Social Media Manager 06/2015 to 04/2016 Gordon Biersch Gilbert, AZ
  • Everyday management of Instagram, Twitter and Facebook pages for Gilbert location
  • Offered promotion after four months of employment
  • Handled bar customers while also working the well at high volume
  • Performed weekly inventory reports
Manager / Bartender 12/2014 to 05/2015 BLD Chandler, AZ
  • Promoted after one month of employment
  • Translated over 40 kitchen recipes from English to Spanish for executive chef
  • Accommodated high volume of guests especially for Sunday brunch
  • Assumed everyday duties of management
  • Daily management of Instagram, Facebook, Twitter and review sites
Server / Bartender 07/2013 to 12/2014 Altitudes Bar & Grill Flagstaff, AZ
  • Assumed daily management of social media platforms
  • Managed and responded to Yelp and Trip Advisor reviews
  • Provided excellent customer service on the floor as well as behind the bar
  • Wrote daily food and drink specials
  • Promoted / set up / bartended Tequila Sunrise two years in a row 
Front End Manager 07/2012 to 06/2013 Natural Grocers Flagstaff, AZ
  • Implemented monthly meetings and departmental evaluations
  • Created comprehensive check list for front end team
  • Effectively developed an organizational structure that increased productivity
  • Conducted weekly inventory checks and reorganization of check stand grab-n-go
Replenishment And Presentation Manager 06/2011 to 07/2012 Michael's Arts & Crafts Flagstaff, AZ
  • Daily management of overall operations
  • Tri- weekly unloading / unpacking / sorting and stocking of all store items
  • Weekly display and isle changes designed by corporate
  • Assumed opening and closing duties of a store manager
Retail Manager 12/2008 to 06/2011 Arizona Snowbowl Flagstaff, AZ
  • Held lead positions at three different lodge locations
  • Promoted to senior management position after two months of employment
  • Assumed all duties of a retail manager (i.e. ordering and purchasing merchandise, store layout and design, scheduling and overall operations)
Education
2014 Northern Arizona University Flagstaff, AZ
Major in Spanish
Minor in Business
Spanish language and culture Universidad de Salamanca Salamanca, Spain
  • 20 hours Advanced Spanish
  • 10 hours Spanish Communication
  • 10 hours Spanish Culture

This resume is created in 7 minutes.
Summary
My objective is obtain a career in a friendly work environment that is centered on meeting and exceeding customer expectations within company policy.
Skills
  • Detail-oriented
  • Excellent multi-tasker
  • Strong communication skills
  • Strong organizational skills
  • Adaptive team player
  • Food and beverage handling expert
Experience
Picking
Memphis, TN IQor/ Sep 2018 to Jan 2019
  • Processed customs duties and fees quickly to release international shipments.
  • Unloaded, picked, staged and loaded products for shipping.
  • Started up and shut down processing equipment.
Shift Manager
Memphis, TN Kountry Cookin Soul Food Restaurant/ Aug 2012 to Sep 2018
  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations
Assistant Manager
Memphis, TN City Market/ Feb 2014 to Jun 2016
  • Calculate future needs in kitchenware and equipment and place orders, as needed
  • Coordinate communication between front of the house and back of the house staff
  • Prepare shift schedules
  • Process payroll for all restaurant staff
  • Supervise kitchen and wait staff and provide assistance, as needed
  • Keep detailed records of daily, weekly and monthly costs and revenues
  • Arrange for new employees' proper onboarding (scheduling trainings and ordering uniforms) .
  • Monitor compliance with safety and hygiene regulations
Education and Training
High School Diploma 2002

This resume is created in 7 minutes.
Professional Summary

Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property, and promoting positive community relations.

Skills
  • Disciplined leader with the proven ability to remain calm in high stress situations
  • Excellent written and verbal communication skills
  • Demonstrates ability to use discretion wisely and make positive impressions within the community
  • Adept at guiding, influencing, and empowering other to maintain law and order
  • Capacity to assist diverse population with compassion, patience, and understanding
  • Skilled at resolving conflicts and diffusing hostility amidst diversity
Work History
Police Officer, 10/2017 to Current
 Lehigh University Campus Police – Bethlehem, PA
  • Talks regularly with citizens to establish rapport and become a familiar presence in the area
  • Actively patrols assigned areas to prevent and detect crimes
  • Checks all vehicle equipment for proper functioning prior to use
  • Removes disabled vehicles and obstructions from roadways
  • Issues warnings and citations for traffic violations
Deputy Sheriff, 10/2016 to 07/2018
 Lehigh County Sheriff's Office – 455 West Hamilton Street Allentown, PA 18101
  • Monitored building access and identified all officials and employees before authorizing their entrance
  • Maintained order and responded to emergencies
  • Provided security for the courtrooms, judges, and buildings
  • Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment
  • Safely transported inmates to and from court
  • Implemented defensive tactics and physical restraints to maintain the safety and security of personnel and the general public
  • Verified warrants and conducted searches of inmates
  • Prepared, processed and maintained forms, reports, logs, records and activity journals
Waitress, 07/2016 to 10/2017
 Apollo Grill – 85 West Broad Street Bethlehem, PA 18018
  • Developed and maintained positive working relationships with others to reach business goals
  • Immediately reported accidents, injuries or unsafe work conditions to manager
  • Guided guests through the menu while demonstrating thorough knowledge of the food, beverages and ingredients
  • Skillfully promoted items on beverage lists and restaurant specials
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
Restaurant Manager, 07/2008 to 07/2016
 The Widow's Tavern and Grille – 200 MainStreet Stockertown, PA 18083
  • Conducted daily pre-shift and weekly departmental meetings to ensure organizational efficiency
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes
  • Efficiently resolved problems or concerns to the satisfaction of all involved parties
  • Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met
  • Minimized loss and misuse of equipment through proper restaurant supervision and staff training
  • Performed restaurant walk-throughs to gauge timeliness and excellent service quality
Bartender/Waitress, 01/2004 to 06/2008
 Stahley's Bar & Restaurant – 1826 Hanover Avenue Allentown, PA 18109
  • Maintained updated knowledge of all menu items, specials, liquor brands, beers and non-alcoholic selections
  • Routinely checked identification of patrons purchasing alcoholic beverages
  • Strictly abided by all state liquor regulations, particularly in regard to intoxicated persons and minors
  • Continually provided exceptional service to customers by being friendly, knowledgeable and accommodating
  • Expertly prepared both alcoholic and non-alcoholic beverages using correct techniques, liquid measurements and garnishes
  • Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws
Busser/Food Runner, 01/2001 to 12/2004
 1818 Tavern – 2501 Seip Avenue Easton, PA 18045
  • Apportioned and served food to restaurant employees and patrons
  • Assisted co-workers
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Answered telephone calls and responded to inquiries
  • Accepted payment from customers and made change as necessary.
Education
Transfer of 97 Credits To DeSales University: General Studies Northampton Community College - 3835 Green Pond Road Bethlehem, PA 18020
Bachelor of Science: Business DeSales University - Center Valley, PA
ACT 120 Certification: 2010
 Allentown Police Academy - 2110 Park Drive Allentown, PA 18103
Accomplishments
  • Most Coach-able Senior Athlete Award
  • Completion of Act 120
  • Completion of Act 2 Certification
  • Completion of R.A.D Instructor Certification
  • Completion of SFST Certification
  • Completion of IPMBA Certification

This resume is created in 7 minutes.
Summary
Energetic Facilities Operations Administrative Assistant and Coordinator with exceptional written and verbal communication skills. Resourceful and accomplished collaborative team player with strong decision-making and time management abilities. Excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Offering experience in both corporate and non-profit office environments. Seeking a role of increased responsibility and authority.
Skills
Administrative Assistant
  • Scheduling
  • Security
  • Customer Service
  • Management
  • Coordinator
Administrative Skills
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PP
  • Google Doc
  • Fluent in Spanish
Experience
Restaurant Manager 04/2019 to Current Greene Hook Kitchen Jersey City, NJ
  • Supervised a 15-person staff daily, in a fast-paced, high-volume environment.
  • Worked closely with Beverage Director to assess inventory and purchase discounted bulk items
  • Keep restaurant, bar and work areas clean and sanitary, in compliance with standard and local, state and federal laws
  • Ensured exceptional dining experience for patrons
  • Resolved issues for guests and employees in a timely & fair manner
  • Handled cash drops from servers and bartenders
  • Performed all opening and closing duties
  • Trained workers in every position, including food preparation, money handling and cleaning roles.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Facilities Coordinator Concierge 09/2014 to 04/2019 Planned Parenthood Federation Of America New York, N.Y

• Monitor NY PPFA office space during the day

• Provide primary support for the telephone switchboard console and routing of calls to appropriate people or location(s) with the national office

• Greet and announce affiliate visitors, job applicants, vendors, board members and other PPFA employees

• Assist with creating access cards and monitor associated system

• Prepare incident/ accident reports and contact appropriate law enforcement and/ or desk security as required

• Schedule and maintain master calendar for conference center

• Assist staff with the facilitation of meetings, conferences, rapid response meetings and special events

• Assist with sorting and scanning of incoming/outgoing mail and log deliveries when necessary

• Monitor radio communications and assist as needed

• Assist in scheduling security for PPFA senior management

• Develop mental inventory and awareness of building tenants

• Support office safety plan, building evacuation plan, fire evacuation processes; maintain local law enforcement contacts

• Support ad hoc requests for administrative support from office

• Serve as Administrative Coordinator

• Serve as backup for AV Coordinator

• Other duties as required by Manager
Certifications/Licenses

CPR, AED, First Aid Certification

May 2018 to May 2020

FEMA Incident Command System ICS-100 Certification

February 2015 to Present

FEMA Active Shooter Security Training Certification

September 2014 to Present

Ergonomic Certification

March 2017 to Present

Education and Training
GED 1999 High School For The Humanities New York, N.Y

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