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Professional Summary
Seven years' experience in customer service with two employee-of-the-month awards from customer service skills and work ethic. Extensive knowledge in receiving product loads, organizing inventory, and stocking by First-In-First-Out standard. Five years' experience using a cash register and auditing transactions.
Skills
Work History
Designs by Rachel Beth Personal Assistant | Boise, ID | December 2017 - Current
  • Collaborated with the owner to implement artistic vision.
  • Managed social media accounts, providing customer service and marketing for the business.
  • Analyzed sales data to predict future sales and control inventory.
  • Assembled, packaged, and shipped product to 100 customers weekly.
Old Chicago Pizza and Taproom Bartender/ Waitstaff | Boise, ID | May 2015 - December 2017
  • Maintain high cleanliness and safety standards for monthly audit by EverClean.
  • Comprehensive knowledge in natural food products sold.
  • Slice meat and prepare sandwiches for customers of all different dietary needs.
Whole Foods Market Prepared Foods Team Member | Boise, ID | April 2015 - September 2015
  • Maintain high cleanliness and safety standards for monthly audit by EverClean.
  • Comprehensive knowledge in natural food products sold.
  • Slice meat and prepare sandwiches for customers of all different dietary needs.
Fred Meyer Deli Clerk/ Barista | Boise, ID | October 2013 - April 2015
  • Established and maintained relationships with customers in order to create a neighborly environment.
  • Received, inventoried, and organized weekly product load.
  • Placed weekly product supply order.
  • Maintained clean and safe work environment.
Dave and Buster's Server | Boise, ID | September 2013 - April 2014
  • Monitored food distribution, ensuring that meals were delivered to the correct guests and that guidelines, such as those for special diets, were followed.
  • Took food orders and relayed orders to kitchen so they could be filled.
  • Totaled checks, presented them to customers, and accepted payment for services.
Mountain Home Inn Boise, ID | January 2013 - August 2013
  • Greeted, registered, and assigned rooms to 10-15 guests a night.
  • Made and confirmed reservations using NiteVision.
  • Conducted nightly audits and inventory.
  • Recorded guest comments or complaints, referring customers to managers as necessary.
  • Answered inquiries pertaining to hotel services, guest registration, and travel directions, or made recommendations regarding shopping, dining, or entertainment.
Taco Johns Team Member | Mountain Home, ID | August 2010 - August 2012
  • Helped customers by taking and making orders, handling praises and complaints, and ensuring overall customer satisfaction.
  • Collected and handled cash and debit cards.
  • Maintained a safe and clean work space by following both safety and cleaning procedures.
  • Kept labor costs down by tracking sales and excusing employees when necessary.
  • Twice awarded Employee of the Month for customer service skills.
Education
College of Business and Economics BOISE STATE UNIVERSITY Boise, ID | December 2019
Associates of Business COLLEGE OF WESTERN IDAHO Nampa, ID | December 2016
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Professional Summary

A seasoned Administrative Assistant looking to use her exceptional customer service skills in a full-time retail position.

Skills
  • Adapt to diverse groups
  • Exceptional customer service
  • Advanced clerical knowledge
  • Payroll administration experience
  • MS Office proficient
  • Strong work ethic
  • Inventory management
  • Strong communication skills


Work History
Administrative Assistant to the President , 06/2006 to Current
Target Title Agency, Inc. Monroe, NJ
  • Order and distribute office supplies while adhering to a fixed office budget.
  • Answer and manage incoming and outgoing calls while recording accurate messages.
  • Open and properly distribute incoming mail.
  • Reconcile vendor statements and handle payment complaints or discrepancies.
  • Supervise invoice processing, purchase orders and payment transactions.
  • Assist in compiling and preparing closing packages.
  • Maintain filing and retrieval systems.
  • Manage payroll for organization.
Front End Assistant- seasonal, 11/2016 to 01/2017
Costco Marlboro, NJ
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Routinely answered customer questions regarding merchandise and pricing.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Bagged and boxed sold merchandise per customer's request.
Waitstaff, 07/2017 to Current
Monroe Village Monroe Township, NJ
  • Consistently provided professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Set dining tables according to type of event and service standards.
  • Routinely cleaned work areas, glassware and silverware throughout each shift.
  • Inventoried and restocked items throughout day.
Education
High School Diploma: 2006
Monroe Township High School - Monroe, NJ
Certifications

Notary Public

Licensed Title Agent

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Professional Summary
Motivated individual offering a strong work ethic and positive attitude. Highly effective in fast-paced work environments.
Skills
  • Special event catering professional
  • Experience with catering and events
  • Creative problem solver
  • Exceptional communication skills
  • Excellent work ethic
  • Team building expertise
  • Goal-oriented
  • Positive and friendly
  • Customer service
Languages
Fluent in Spanish
Work History
November 2016 Waitstaff | Andre's Banquets & Catering | St. Louis, MO

  • Managed food delivery for 200+ guests for special events
  • Greeted each customer with friendly eye contact
  • Helped with preparation, set-up, and service for catering events
  • Cleared and re-set tables at conclusion of each guest meal
  • Provided excellent customer service
April 2017 Culinary​ ​Aid | Nazareth Living Center | St. Louis, MO
  • Welcomed customers into the store and helped them locate items.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
July 2017 Volunteer​ ​Experience | Turkey Hill Ranch Bible Camp | Vienna, MO
  • Cooked and provided meals for 250 staffers and campers
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Greeted each customer with friendly eye contact
  • Provided excellent customer service
  • Answered telephone calls and responded to inquiries.
Education
2018 High School Diploma: Share Homelink, St. Louis, MO
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Professional Summary
Objective: To acquire a challenging position that will allow me to further develop my professional skills and utilize my bi-lingual communication skills
Skills
Word and Excel
  • Cash handling
Work History
Server, 02/2012 to Current
Noras - Jackson, WY
  • Provided excellent customer service in a local restaurant for hundreds of patrons nightly.
  • Escorts customers to their tables and ensures they are settled comfortably; offers coffee and other drinks.
Wyoming, 07/2010 to 02/2012
Cadillac Jackson
  • Cash handling and serving of high volumes of patrons.
  • Presents the menu to customers, answers queries about it, and makes suggestions if necessary.
WY Server, 06/2010 to 03/2012
Alpenhoff- Jackson
  • Provided service to customers from around the world.
  • Took orders, provided efficient services in a fast paced environment.
Cashier, 01/2010 to 06/2010
K-Mart - Jackson, VVY
  • Operate cash register, handle debit/credit card transactions.
  • Provide friendly, efficient customer service and trouble shooting.
  • Responsible for upselling customers on extending warranty and Smart Plan services.
Cashier/Waitstaff, 09/2006 to 11/2009
Jedediah's House of Sourdough Jackson
  • Handled cash and debit/credit card transactions, balanced deposits and daily receipts.
  • Demonstrated excellent customer service and positive interaction.
  • Performed opening and closing duties.
Jackson, VVY Teacher Aide, 10/2006 to 02/2007
The Learning Center
  • Provided childcare to infants and toddlers, effectively assessed and met daily children's needs.
  • Ensured safe and healthy environment for children and staff, complied with regulatory codes.
  • Performed general cleaning duties for classroom, organized and maintained tidy workplace.
  • Assisted lead teacher with educational curriculum, created activities and projects for children.
Waitstaff Supervisor, 02/2003 to 08/2006
Village Inn Restaurant Jackson
  • Managed waitstaff work schedule and timecard accuracy.
  • Maintained inventory and supplies for employees.
  • Handled cash and debit/credit card transactions accurately.
  • Provided friendly and efficient customer service daily.
Waitress/ Server, 08/2004 to 03/2005
Dr. Tom Pockat Jackson
  • Provided oral and written translation services for Spanish speaking patients.
  • Coordinated appointments, entered patient data and managed medical records.
  • Ensured efficient medical service, performed follow-up calls for patient wellness and satisfaction.
Education
GED: Current
CLIMB Wyoming - Jackson
  • Student government representative
  • Continuing education in Interpreter 
Languages
Strong communication skills, bi-lingual in Spanish and English