Mail Handler resume examples

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Skillful Mail Handler resume

De-Jauhitha Sabahtino
Summary
Highly enthusiastic and dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success.
Skills
  • Strong organizational skills
  • Prioritization
  • Courteous demeanor
  • Adaptive team player
  • Microsoft Office Suite
  • Multi-Task Management
Experience
Summit Security Services, Inc. Jersey City, NJ Security Officer 03/2018 to Current I check employees Id Badges and credentials of persons seeking to enter the property. I patrol the facility and serve as a general security presence and visible deterrent to crime and rule infractions. I report all incidents, accidents and medical emergencies to law enforcement. I screen employees through an X-ray machine to prevent loss prevention of company property and assets.
Command Security Corporation Edison, NJ Security Officer 10/2017 to 03/2018 I check employees Id Badges and credentials of persons seeking to enter the property. I patrol the facility and serve as a general security presence and visible deterrent to crime and rule infractions. I report all incidents, accidents and medical emergencies to law enforcement. I screen employees through an X-ray machine to prevent loss prevention of company property and assets.
Imperial Security South Brunswick, NJ Security Officer 10/2017 to Current I check employees Id Badges and credentials of persons seeking to enter the property. I register incoming trailer shipment and deliveries e.g. bill of lading, seals, and truck and trailer numbers. I patrol the facility and serve as a general security presence and visible deterrent to crime and rule infractions. I report all incidents, accidents and medical emergencies to law enforcement.
Clara Maass Medical Center Belleville , NJ Patient Safety Aide 03/2017 to Current I observe patients who are at risk for adverse events such as falls, self-inflicted injuries and causing harm to staff. Disciplined, energetic employee who quickly establishes rapport with patients and colleagues.
United States Postal Service Edison, NJ Casual Mail Handler 12/2016 to 01/2017 I loaded, unloaded, picked, and staged products for shipping. Transported goods from racks, shelves and vehicles, and assembled product containers and crates. Operated pallet jacks with a 0% incident rate. Worked at a rapid pace to meet tight deadlines while working within company standards.
Tiffany & Co. Customer Fulfillment Center Parsippany, NJ Package Handler 11/2012 to 01/2016 I loaded, unloaded, picked, and staged products for processing and shipment. I prepared my work station, ensuring all necessary support equipment and materials are in place. I loaded packages onto automated equipment, removed non-processable items, entered sort plans into computer databases and operated processing equipment. I monitored flow of packages to ensure continuous feed on conveyor belts and shut down equipment when distribution run or operation is completed. I ran machine reports, cleared jams and contacted maintenance for assistance when required. I was responsible for inspecting and reviewing files for selected products to check for complete and accurate information ensuring quality merchandise were being shipped to specific routes according to pick sheets. I was required to make multiple sortations of outgoing and/or incoming loads using the appropriate sort program or manual distribution scheme. I worked at a rapid pace to meet tight deadlines.
AlliedBarton Security Services Lyndhurst , NJ Security Officer 08/2009 to 04/2011 I issued security badges and visitor passes to all guests. I continuously monitored CCTV, fire, building and alarm systems. I reported all incidents, accidents and medical emergencies to authorized personnel and law enforcement. I patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. I inspected the parking lots to verify that vehicles were properly parked and displayed parking permits.
Newark Public Schools Newark, NJ Security Officer 02/2004 to 02/2007 I checked passes and credentials of persons seeking to enter the property. I issued security badges and visitor passes to all guests. I patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions. I was responsible for monitoring student's activities and continuously monitored security cameras and fire, building and alarm systems. I inspected the parking lot to verify that vehicles were properly parked and displayed parking permits.
Education and Training
SORA: NJ Security Officer Registration Act 2017 Ezzerra Security, Hillside, NJ, United States Law Enforcement and Justice Administration coursework, fire safety and security procedures, patrol, registration and access, report writing, inspections, gun safety, and CCTV monitoring.
Certification: Medical Billing and Coding 2017 Healthcare Training Institute, Union, NJ, United States Coursework in anatomy and physiology, registration, insurance, and billing.
Certification: NRA Basic Pistol Course Level 1 2012 NJ Firearms Academy, Jersey City, NJ, United States Coursework in handguns, knives, pepper spray, handcuffs and use of force.
Certification: Mobility Assistance Vehicle Technician 2015 Dawn Invalid Coach and Ambulance, East Orange, NJ, 07018 MAVT, CPR, BCLS Healthcare Provider Courses.
Certification: Mobility Assistance Vehicle Technician 2015 Dawn Invalid Coach and Ambulance, East Orange, NJ, 07018 MAVT, CPR, BCLS Healthcare Provider Courses.
GED:: General Academics 2001 Essex County College, Newark, NJ, United States Coursework in reading, math, history, science, and art.
References
Available upon request
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Job-winning Mail Handler resume

MATHEW THOMAS
Professional Summary

To Obtain a challenging position with a growing, dynamic firm that will utilize and enhance my skills in federal government Experienced QULITY DATA COLLECTOR professional with strong leadership and relationship-building skills. Creative professional with extensive project experience from concept to development. Talents include in customer service

Skills
  • Team liaison
  • Self-motivated
  • Strong verbal communication
  • Conflict resolution
  • Powerful negotiator
  • Team leadership
  • Data management
  • Client assessment and analysis
  • Extremely organized
  • Team leadership
  • Staff development
Work History
04/2011 to Current
QULITY DATA COLLECTOR U S IMMIGRATIONS SERVICE St Augustine Rd Dallas, TX
  • Salary- $14:32
  • Supervisor- CARL GOODMAN (214) 489 4373
  • Conduct analysis of productivity and utilization of resources across all Field Offices with the help of soft wear tools
  • Check the different application and performance of work which is done by the clerk
  • Conduct analyse using a broad spectrum of data sets extracted from USCIS operating systems to assess office efficiency and operational status
  • Good General office skill Create and maintain spread sheets Computer Skills: Microsoft Office, Home Office Includes:
  • Windows XP, Windows Vista, Copier, High-Speed Internet, and Telephone.
  • Analyzed departmental documents for appropriate distribution and filing.
  • Performed initial client assessment and analysis to begin research process.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Gather, review, verify and consolidate information and statistical data
  • Conduct detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels
04/2003 to 06/2011
Mail Handler U S POSTAL SERVICE - VA GAINESVILLE, VA
  • Salary $20 Hr.
  • Supervisor -Joe Cox (703) 753 6691
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company mission and values.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Maintained established merchandizing standards, including window, sales floor and promotional displays.
  • Communicated clear expectations and goals to each team member.
  • Sorting and deliver the mail
  • Conduct studies, analyze findings and make recommendations for some changes if it needed
  • Helped customers with oversized parcels.
  • Sold stamps, pre-paid envelopes, and money orders.
  • Upsold services like insurance and tracking.
02/2014 to 03/2016
social worker (part time ) Pennington creek Life House---SOCIAL SERVICE - Tishomingo Tishomingo, OK

Salary-$23 /Hr.
Supervisor -Arun Mathew (405)212 7466 May be contacted
Psychosocial assessments, crisis intervention, case consultation, case Management

Conduct detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels.

Develop guidance on management evaluation techniques to effectively

do the job
Offered therapeutic services and crises intervention to emotionally disturbed children and adolescents.

06/1998 to 06/2003
Activity Co-ordinator's Assistant Rivers Edge Nursing Home & Rehabilitation Center Philadelphia, PA
  • Assisted various business groups with document organization and dissemination during acquisitions.
  • Created boardroom and courtroom multimedia presentations including video and text- sync'd depositions for enhanced understanding.
  • Produced ad hoc reports and documents for senior team members.
  • Assists with security issues with matters relating to employee, facility, computer, and document security, access control, and documenting reporting issues. Participates in emergency planning. Communications emergency plans and security procedures.
  • Performed initial client assessment and analysis to begin research process.
  • Verified data integrity and accuracy.
  • Preparing requisitions for purchasing goods and services; Assists in Budget and Finance by monitoring and inputting financial data relating to operational activities; collects data for budget requests and budget expenditure.
01/1997 to 08/1997
Social Worker Nazareth Hospital Homily Ave Philadelphia, PA

Performed psychosocial assessments and briefed chief clinical social worker on diagnostic impression and treatment recommendations.

  • Provided brief supportive therapeutic interventions to enhance client stabilization.
  • Made referrals to other helping agencies, ensuring continuity of patient care.
  • Maintained case records and ensured client confidentiality.
  • Use qualitative and quantitative analytical techniques to assess factual or procedural issues related to management processes, systems and mission support programs.
  • Interviewed and evaluated clients, including conducting safety and risk assessments.
  • Helped each patient understand his or her illness and the contributing personal, social and economic factors.
06/1996 to 09/1997
Social Worker SANJIVINI REHAB CENTER KOTTAYAM , KERALA
  • Referred clients to social services agencies.
  • Supported patients and families in coping with problems resulting from severe illness.
  • Trained (25] behavioral health staff members in how to support patients in transition.
  • Taught patients how to apply for insurance and prescription programs.
  • Solicited advice and guidance from senior personnel and other experts when difficult or atypical situations developed.
  • Trained in working with patients with Asperser's Syndrome and high functioning Autism.
  • Assessed clients for abuse and neglect and compiled documentation for court reports.
  • Supplied crisis intervention and substance abuse services to patients in the community.
  • Maintained regular contact with clients, including visiting clients' homes.
Education
1996
Master of Arts: SOCIAL WORK (G P A 3.43 )
Breathier University - COIMBATORE ---INDIA

MY MAJOR WAS SOCIAL WORK ,WE HAD FOUR SEMESTER .ALL THE FOUR SEMESTER I HAD PLACEMENT IN DIFFERENT HOSPITAL AND OTHER REHAB Center, that HELPS IN OUR STUDIES B.S: sociology

1990
Associate of Arts: B S
Mangalore University

sociology CREDENTIAL EVALUATION REPORT Council on Social Work Education (CSWE) Equivalency Summary Based on the review of the official transcript, competencies (expected outcomes) and course Description, the degree regarded as the equivalent of a Master's degree in social work earned from a school of social work Accredited by the Council on Social Work Education (CSWE) - \'s degree: SOCIOLOGY CROSS LAND COLLEGE - INDIA

Associate of Applied Science: counselling TRADA DRUG AND ALCOHOLICS
  • Professional development completed in [counselling)
Additional Information

Volunteer work at church            2000/present

 volunteer work                              Rehab center 1996/97
Additional languages-
Malayalam, Tamil
Residential Status                          U.S Citizen
Security clearance                          Yes

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Top Mail Handler skills

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Experienced Mail Handler resume

Ryan Thompson
Professional Profile
Customer Service Representative who maintains a high level of professionalism, patience and efficiency to minimize customer dissatisfaction and increase customer loyalty.
Summary of Qualifications
  • Microsoft Office Suite
  • Customer Relationship Management software (CRM)
  • Multi-channel contact center software
  • Proficient in customer account software
  • Training manual contributor
  • Strong problem solving ability
  • Troubleshooting skills
  • Negotiation competency
Experience
12/2014 to Current
Platinum Provider Resolution Specialist United Health Group
  • Addressed customer service inquiries in a timely and accurate fashion.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Demonstrated mastery of customer service call script within specified timeframes.
  • Developed effective relationships with all call center departments through clear communication.
02/2012 to 09/2014
American Express West Corporation
  • Recommended and helped customers select merchandise based on their needs.
  • Confirmed that appropriate changes were made to resolve customers' problems.
  • Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Fielded an average of 200 customer service calls per day.
  • Extended customer subscriptions, offering discounts and promotions to ensure high customer retention rates.
  • Informed customers about sales and promotions in a friendly and engaging manner.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Offered American Express credit applications upon checkout, converting 75 out of 100 customers into card-holders.
05/2011 to 08/2011
Mail Handler United States Postal Service
  • Deliver packages and mail to businesses and people in towns, cities, and rural areas.
  • Set up a route and deliver mail six days a week on route. Place packages and letters in mailbox and secure with mailbox flap.
  • Secure many envelopes or parcels with a rubber band. Retrieve outgoing mail from boxes.
  • Place larger packages on porch or doorstep.
  • Take packages into businesses and give to individual.
  • Ensure people sign off for receipt of package. Arrange mail in delivery sequence.
  • Collect money for postage-due and COD (cash-on-delivery) fees and obtain signed receipts for registered, certified, and insured mail.
  • Leave notices on customers' doors informing them packages could not be delivered and will be held.
  • Sell stamps and money orders. Answer questions about postal regulations.
  • Provide change-of-address cards and other postal forms when requested.
  • Operate approved vehicle to deliver mail or walk on foot. Assist people by lifting heavy packages and placing them at their door.
  • Inform individuals when mail cannot be delivered due to holidays or inclement weather
02/2008 to 11/2009
Customer Account Executive Comcast Corporations
  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Made reasonable procedure exceptions to accommodate unusual customer requests.
  • Provided accurate and appropriate information in response to customer inquiries.
  • Formulated and enforced Service Center policies, procedures and quality assurance measures.
  • Built customer loyalty by placing follow-up calls for customers who reported product issues.
  • Top Sales Agent for 4 months in a row at the Delta Region call center
10/2005 to 02/2012
Supply Specialist Army National Guard - 152nd MP Co
  • Available upon request Profile Professional Background.
Education and Training
Bachelor of Arts: Business Management Grand Canyon University Currently Attending
2006
Basic Combat Training United States Army
2006
Advanced Individual Training United States Army
Skills
  • Sales Software: Salesforce.com, TapScan
  • Data Entry
  • Medical Intake and Prior authorization requirements
  • Commerical health insurance benefits
  • Claims processing
  • Relaying proper banking laws for customer card sales
  • Administrative and clerical
  • Resolve escalated customer issues
References
References available upon request
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