Postal Clerk resume examples

As a CSR,greeted every customer and process loans. Gather personal information to pull up their accounts.Received payments and renewed the accounts and distribute the money back to the customers.I also had to call and collect money from customers that didn't come back into the store and pay. The results of my good work experience promoted me to manager at another location named Paycheck Loans.

• Consulted with upset customers to determine best methods to resolve service and billing issues
• Reviewed customer data to assess current issues and determine eligibility for potential solutions
• Collected customer feedback and recommended procedural or product changes to enhance future service delivery
• Greeted customers to facilitate services, determine service needs and accurately input orders into electronic systems

As a manager was to lead the store and make sure it's running correctly. Processed loans,answer phone calls and assist customers with their needs and also to collect debt from previous/current customers. I was in charged of all money,emailing,billing,payroll,balancing the store bank statements,filing paperwork,reporting store records,keeping stock of store supplies,handling mail,and training.

• Evaluated operations trends and made proactive strategy adjustments to maintain alignment between performance and objectives
• Trained and mentored new employees to maximize team performance and achieve daily performance objectives
• Executed new training initiative to improve skills and develop leaders from within
• Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability

My duties as civil clerk was to enter police reports in the computer system correctly so they could served to the right location. I processed the mail that came into the courthouse and the mail that was going out.I filed police reports and placed them in the correct location inside the courthouse.I also had customer service when I helped people who needed to file personal reports against other people.

• Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
• Updated and maintained court calendar, responded to inquiries about court procedures and resolved scheduling conflicts with attorneys
• Answered face-to-face and telephone requests for information about warrants, citations and other court documents or procedures
• Wrote error-free and professional correspondence on behalf of court system

As a assistant manager. I made sure the store was going in a good direction with the help of the manager. It required a working team that could get the job done correctly. I had the duties of being a key holder, handling all the cash inside the store, taking care of each customer that walked through the door making sure they received the best customer service. I collected on past due account to avoid the store loosing money and had great phone services.

• Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership
• Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
• Produced monthly sales and performance reports, supporting operational planning and strategic decision making
• Dedicated key holder
• Great in person an d on the telephone customer service
• Worked with collecting on past due accounts
• Money handling

• Maintained accurate records of patient care, condition, progress and concerns.
• Monitored vital signs, such as blood pressure and pulse.
• Responded appropriately to the physical, emotional and developmental needs of patients.
• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
• Helped patients move in and out of beds, baths, wheelchairs and automobiles.
• Maintained a clean, healthy and safe environment.
• Assisted with patient transfer and ambulation.
• Performed clerical duties, such as word processing, data entry, answering phones to and filing
  

• Researched statutes, decisions, legal articles and codes.
• Worked as a team with attorneys, administrative assistants and fellow legal assistants.
• Transcribed legal documents and phone conversations.
• Obtained signatures from attorneys for legal documents.
• Created weekly, monthly and quarterly expense reports, including employee success and revenue reports.
• Purchasing of supplies and tracking of office supplies.
• Managed and processed Freedom of Information Act (FOIA).
  

• Reported any unusual circumstances in the patients' condition or environment.
• Member in good standing with Nurse Aide Registry.
• Helped patients move in and out of beds, baths, wheelchairs and automobiles.
• Responded appropriately to the physical, emotional and developmental needs of patients.
• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
• Assisted with patient transfer and ambulation.
• Prepared meals.
• Washed daily laundry and daily cleaning of the home.
  
•  Maintained a clean, healthy and safe environment.

Assisted senior recruiting staff with fairs and recruiting events.

Managed office supplies, vendors, organization and upkeep.

Assisted executives and handling the office day to day work.

Assist the public in complying with federal regulations of Postal Service and other federal agencies.
Resolving delivery problems, and lost or damaged mail, making appropriate referrals for investigation