Main Responsibilities:

• Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, customer service departments, and from customers of each and every store of Calgary Co-op.
• Resolves valid or authorised deductions by entering adjusting entries.
• Provide information and guidance to the Customer Service officers of the stores to accurately enter data of sales and promotions.
• Updates receivables by totalling unpaid invoices.
• Maintains records by microfilming invoices, debits, and credits.
• Protects organisation's value by keeping information confidential.
• Kept accounts receivable tracking database current with relevant client information, collection and billing progress and program changes.
• Recorded cash, checks and credit card transactions to complete customer payments.
• Developed process improvement initiatives to ensure timely and consistent receipts for organization.
• Reconciled 3rd party pharmacy accounts, documented payments.
• Processed monthly payments, researched payment discrepancies and prepared monthly reports.

My job duties for this job are answer multiple phone lines high volume calls

verify insurance transfer calls to the proper extension, page calls to the right person or tech, I schedule appointment for all modality collect all information from pt like personal, Dr name and location, attorney information if is an PI case or WC . Call Dr's office to collect pt order or authorization, call patients a day or two days before to remind them about there appointment and if they have copay' let them know. I also check in patients once in a while I collect insurance cards, copay's give patient all the forms to fill out and scanned everything.