Flexible Customer Service Representative with over 10 years of success in resolving customer concerns and inquiries. Skilled at accurately documenting call details, and organizing documentation. Well-versed in providing helpful answers and relevant information to retain clients.
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Analytic problem solver with extensive knowledge of generally accepted accounting principles (GAAP), taxation policies, and income tax procedures. Actively working on obtaining CPA license while also pursuing master's degree.
Completed graduate level accounting classes in audit and taxation
In process of switching from MACC to MBA program
Have nine months left to pass REG before exam scores begin to expire. Currently possess 135 out of the 150 required credit hours needed for CPA licensure.
Take a look at the most common Billing Representative skills, don't hesitate to use them in your resume to catch recruiters' attention.
Upbeat and flexible lead Customer Service Representative with 4 years experience in retail sales. Driven and results-focused professional seeking a customer service position in a fast-paced retail environment.
Helped customers select products that best fit their personal needs.
Answered customers' questions and addressed problems and complaints in person and via phone.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Educated customers on product and service offerings.
Consulted with customers on the latest styles and trends.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.