Caregiver resume examples

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Skillful Caregiver resume

Gloria Thomas
Work History
Administrative Assistant, 01/2019 to 07/2019
Atlanta Toyota Atlanta , GA
  • Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Created PowerPoint presentations for business development purposes.
  • Created detailed expense reports and requests for capital expenditures.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Managed office inventory by restocking supplies and placing purchase orders to maintain adequate stock levels.
Receptionist, 04/2018 to 05/2019
Enlivant Sandy springs, GA


  • Answered inquiries and resolved or escalated issues to management personnel to ensure client satisfaction.
  • Aggregated and prepared documentation and reports for office meetings, distribution and filing.
  • Collected and distributed messages to team members and managers to support open communication and high customer service.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.
  • Sorted, received and distributed mail correspondence between departments and personnel.
  • Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Customer Service Representative, 05/2016 to 02/2018
Rick Case Hyundai Duluth, GA
  • Answered average of 60 calls, emails and faxes per day, addressing customer inquiries, solving problems and providing new product information.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Reached out to customers after completed sales to suggest additional service or product purchases and inquire about needs or concerns.
  • Recommended alternative items when product was out of stock.
  • Built long-term, loyal customer relations by providing top-notch service and detailed order, account and service information.
  • Applied highly effective selling skills while properly engaging and presenting solutions to customers.
  • Drove team sales with more than 5% in personal weekly revenue.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
     
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Client Service Representative, 02/2011 to 06/2014
ExecuJet Aviation Nigeria ltd Lagos, Lagos/Nigeria
  • Responded to all customer inquiries thoroughly and professionally.
  • Arranged services including hotels, catering and ground transportation.
  • Educated customers on available services, promotions and programs.
  • Coordinated aircraft services, such as fuel and hangar storage
  • Worked night and weekend shifts during holiday season.
  • Kept common areas clean, tidy and professional in appearance.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
  • Directed incoming calls to internal personnel and departments, routing to best-qualified entity to respond to callers' needs.
  • Provided elevated customer experience to generate loyal clientèle.
  • Maintained strong reputation of efficiency and accuracy, earning numerous recommendations from satisfied customers.
Education
0: Air Hostess NCAT (Nigeria College Of Aviation Technology) - Zaria, Nigeria
Bachelor of Arts: Business administration , 2012
Herriot watts - London, England
  • Graduated with 3.5 GPA
Skills


  • Proficient in the use of scheduling software programs as well as payment processing systems
  • Strong understanding of the benefits of rewards programs and how to sell them to potential customers
  • Excellent listener with a well developed sense of empathy
  • Ability to effectively double task and handle high stress situations
  • Outstanding ability to work long durations
  • Strong communication Skills
  • Ability to interpret documents and write routine correspondence
  • Proficient in Microsoft office, internet,web based applications
  • Excellent typing and data entry skills
  • Amazing ability to handle complex transactional and poignant customer situations effectively
Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Personable and energetic Receptionist/customer service representative committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.

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Job-winning Caregiver resume

GRISELA BORGE
Professional Objective

To acquire a challenging and rewarding position as a Receptionist utilizing my outstanding customer service skills, ethical work practices, and compassion to add value and growth to Brookdale Senior Living. Seeking position with career growth potential.

Skills
  • Outstanding customer service skills
  • Organized and detail oriented
  • Cross-selling
  • Managing multiple projects
  • Word and Outlook experience


  • Bilingual and Biliterate (Spanish)
  • Complaint handling and solution oriented
  • Office support (phones, faxing, filing)
  • Dedicated team player
  • Compassionate
Work History
Caregiver, 09/2016 to Current
In Home Supportive Services San Bernardino, CA
  • Respond appropriately to the physical, emotional and developmental needs of patient.
  • Help patient move in and out of beds, baths, wheelchairs and automobiles.
  • Schedule and accompany client to medical appointments.
Customer Service Representative, 02/2018 to 07/2019
Rialto Animal Hospital Rialto, CA
  • Greeted incoming visitors, clients, and patients professionally and provided friendly, knowledgeable assistance. Provided extraordinary client/patient service and educated clients and community.
  • Operated multi-line telephone system to independently handle over 100 calls each day.
  • Scheduled appointments, set up new clients and patients, preparation and maintenance of medical records, and filling some prescriptions.
  • Over the counter sales and financial transactions.
  • Provided assistance to DVM's and technicians assistance when needed.
  • Kept reception area clean and neat to give visitors positive first impression.
Receptionist/Activities Assistant, 09/2017 to 02/2018
Brookdale Senior Living Loma Linda, CA
  • Greeted incoming visitors and residents professionally and provided friendly, knowledgeable assistance.
  • Ensured all visitors signed guest check-in forms.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Operated multi-line telephone system and directed calls accordingly.
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Received and routed business correspondence to correct departments, staff members, and residents.
  • Assisted Activities Director to provide resident's wellness needs within the company's six dimensions: purposeful, emotions, physical, spiritual, social, and intellectual.
  • Engaged residents through events, small groups and personal attention.
  • Provided clear instruction to activity and program participants to ensure fun and safety.
Receptionist/Local Outreach Administrative Coordinator , 02/2015 to 05/2016
Water of Life Community Church Fontana, CA
  • Effectively managed a high volume of inbound calls by providing information and directed calls.
  • Greeted individuals entering organization.
  • Maintained knowledge of staff movements in and out of organization.
  • Provided clerical support for special projects.
  • Addressed and resolved complaints with empathy and professionalism.
  • Maintained Director's calendar and appointments.
  • Monitored employee and volunteer work.
  • Planned and coordinated materials for meetings, outreaches, ministries, and staff events.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Oversaw facilities and maintenance responsibilities.
  • Determined our guest's needs and assisted accordingly with compassion.
Lead Massage Therapists/Manager On Duty/Sales Associate , 07/2007 to 12/2014
Massage Envy Upland Colonies/Massage Envy Spa Claremont Upland/Claremont , CA
  • As a team leader I modeled exceptional customer service skills for the entire clinic staff to emulate.
  • Performed quality customized massage therapy to members and guests in a variety of modalities with empathetic care.
  • Assisted in the hiring process of top massage therapists.
  • Mentored therapeutic staff in a respectful and honest manner, effectively communicating and helping to create habits of success for every therapist.
  • Oversaw and managed daily operations of the spa clinic, sales associates, massage therapists and esthetician staff.
  • Sold memberships and provided thorough knowledge of products and promotions.
  • Provided unwavering commitment to customer service with the ability to resolve complex issues and win customer loyalty.
  • Provided excellent customer service to members and guests.
Education
Massage Therapy Certification: 2006
Bryman College - San Bernardino, CA

High School Diploma: 2000
Rialto High School - Rialto, CA
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Top Caregiver skills

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Experienced Caregiver resume

Johannah Bradley
Summary

I'm very organized and have experience working with all different age groups of children primarily between the ages of 6 months to early teenage years.  I'm energetic and self motivated.  I learn quickly and adapt to new environments and routines well.  I have both child care experience and experience working as a caregiver for adults handling total care.  I'm CPR, First Aid, and AED certified and can remain calm in situations that provide a lot of stress.  I have experience with housekeeping and can provide a clean and healthy environment.  

Highlights
  • Very organized. 
  • Kind and compassionate.
  • Neat, clean and professional.
  • Comfortable staying active and busy.
  • Excellent multi-tasker.
  • Reliable and punctual.
  • CPR, First-Aid, and AED certified.
Experience
08/2016 - Current Nanny Live in Nanny | Naperville, IL

Care for children,  handled school pick ups and drop offs, prepare meals, organize events, assist with homework and projects, resolve conflicts and organize and maintain an orderly, healthy and stimulating environment.  Additionally I have assisted with taking the children to doctors  and dentist appointments ,  after school activities and  scheduled play dates.  I have also helped with house-keeping, grocery shopping and running errands when needed.    

07/2017 - 08/2017 Server Lake Toxaway Country Club | Toxaway, NC

Seated customers, took orders, maintained a cheerful and friendly atmosphere while effectively completing customers needs in an efficient manner.  Easily adapted to changes while maintaining a cheerful and professional continence.  

07/2015 - 08/2016 Barista/Trainer Appilachian Coffee Co. | Brevard , NC

Effectively operated the point of sale system.  Accurately placed orders and prepared ordered items.  Resolved customer complaints and requests, trained new employees and maintained quality and a high customer service satisfaction.  I also assisted with scheduling, inventory management and developing  methods for a better flowing work environment.  

05/2015 - 08/2016 Baker Reason To Bake | Brevard, NC

 Baked ordered items, assisted with recipe development, processing orders and  deliveries. Additionally I assisted with invoicing, client development and  training.  

02/2015 - 03/2015 Team member/ Web department processor Nabraska Book Co. | Virginia Beach, VA

Processed web orders, restocked inventory, and assisted with customer needs.

04/2015 Personal Caregiver Department of Rehabilitative Services | Virginia Beach , VA

Assisted with personal care, finances and filing, running errands,  preparing meals,  assisted with some light house-keeping.  I served both as a personal caregiver and personal assistant on out of town trips when needed.  

09/2010 - 12/2013 Babysitter / House Cleaner Babysitter/ House Cleaner | Brevard, NC

Played with children, organized educational games and activities, assisted with homework, prepared meals, resolved disagreements, and maintained a safe and healthy environment.  Additionally I helped with baking and cooking needs,  laundry, organizing toys,  cleaning floors, and bathrooms.  

05/2013 - 10/2013 Barista/ Shift Leader Quotations Coffee Cafe | Brevard, NC

Received and  prepared orders, trained new employees,  processed payments, assisted with customer needs and concerns and resolved food or service issues. I also assisted with inventory management, resolving co-worker disputes. Additionally I helped in maintaining a fun, clean, well organized environment for employees and customers.   

Education
2014 High School Diploma Peace Academy | | Brevard, North Carolina, United States
Business Regent University | | Virginia Beach, Virginia, United States

I have not at this time completed my degree but I plan to return to school in 2019

References

Professional References: 


Julie Claver

331.444.3005

Nanny


Lisa Olsen 

757.705.6497

Caregiver


Personal References:


Dara Noel

828.577.1000


Nancy Coleman

828.458.1535


Victoria Logan

864.293.5674


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