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Skillful Front Desk Medical Receptionist resume

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Summary

 Registered Nurse with progressive experience in dynamic hospital and clinical settings, including 1.5  years experience as a registered nurse on a Medical-Surgical floor. Maintaining strong reputation for achieving high levels of patient satisfaction. Ability to cultivate therapeutic relationships with patients and their family members while providing superior medical support to physicians and other medical staff.

Skills
  •  Physical Assessment
  • Insulin therapy
  • Medication Administration
  • PEG/NG feedings and medication administration
  • Educating
  • Creating a plan of care specific to patient diagnosis
  • Colostomy care
  • Wound care
Experience
Hackensack Meridian Health PMC | North Bergen, NJ Registered Nurse - Medical Surgical 05/2017 - 11/2018
  • Medical-Surgical unit with 40 beds.
  • Performs ongoing assessment for patients by utilizing refined skills and integrating appropriate data sources.
  • Plan individualized patient care based on assessment and implement plan of care to meet immediate needs in collaboration with the interdisciplinary team.
  • Evaluates patient's response to interventions and adjust plan of care as needed.
  • Accurately documents components of the nursing process as per HUMC Palisades Medical Center policy in a timely manner.
  • Demonstrates ability to communicate effectively by identifying possible barriers and seeks assistance to aide in effective communication.
  • Leverage therapeutic nursing care to adult patients experiencing general medical conditions or general surgical procedures.
  • Deliver direct, continuous care for a specific caseload of patients through application of the nursing process in compliance with theory, research, and approved Department of Nursing and institutional standards.
  • Manage patient care activities with adherence to established priorities, which include teaching, rounding, counseling, and discharge planning.
  • Direct/delegate appropriately to members of the health care team.
  • Interact with appropriate personal with regards to critical lab results or symptoms of patients.
Hackensack Meridian Health at PMC | North Bergen, NJ Registered Nurse-LDRP 11/2018 - Current
  • Cared for patients in labor with uncomplicated deliveries
  • Managed patient care in the OR during a cesarean deliverMaintained accurate, detailed reports and records
  • Modified patient treatment plans as indicated by patients' responses and conditions
  • Administered prescribed medications and monitored vital signs
  • Assisted physician during delivery, treatment, examination and surgical procedures
  • Educated patients and families
Polyxena Medical | New York, NY Front Desk Medical Receptionist 03/2011 - 05/2017
  • Greeted patients and visitors and answered/refer their inquiries to the appropriate personnel.
  • Optimized patients' satisfaction, provider time, and treatment room utilization by scheduling appointments. 
  • Kept patient appointments on schedule by notifying provider of patient's arrival.
  • Ensured availability of treatment information by filing and retrieving patient records.
  • Maintained patient accounts by obtaining, recording, and updating personal and financial information.
  • Transferred paper billing slips and EOBs into an electronic form.
 
 
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Education and Training
New York University | New York, NY Bachelor of Science in Nursing 2017 GPA: 3.4
Hunter College | New York, NY Bachelor of Arts in Psychology 2014 GPA: 3.3
Professional Affiliations
  • American Nurses Association and State 
  • Academy of Medical Surgical Nursing
  • Association of Women's Health, Obstetric and Neonatal Nurses
License and Certifications
  • Registered Nurse (RN) - New Jersey State Board of Nursing (License #26, NR1) - Expiration Date: 05/2019
  • Registered Nurse (RN) - New York State Board of Nursing (License # 743303) - Expiration Date: 11/2020
  • BLS for Healthcare Providers - Exp: 4/2019
  •  ACLS - Exp: 12/2019
  • AWHONN Basic Fetal Monitoring

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Job-winning Front Desk Medical Receptionist resume

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Professional Summary

Experienced, energetic, and service-driven, medical front desk receptionist with excellent communication skills demonstrated by 17 years of experience in the healthcare field

Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Accurate and detailed
  • Excellent planner and coordinator
  • Appointment setting
  • Team building
  • Database management
  • Customer service-oriented
  • Flexible
  • Works well under pressure
  • Social media knowledge​
  • Project planning
Work History
Front Desk Medical Receptionist 11/2003 to 12/2016
Ransom Memorial Hospital Outpatient Clinic – Ottawa, Kansas, United States
  • Independently ran the front desk along with all the typical office duties of a busy specialty clinic.
  • Scheduled and checked in patients for seven specialty physicians,
  • Answered and redirected multiple phone lines.
  • Worked with the billing department to help patients with billing concerns and insurance issues.
  • Maintained deceased records for the hospital and all their outside clinics.
  • I communicated in a professional manner, daily with employers, setting up accounts and scheduling pre-employment physicals and injured employees visits. 
  • I was team lead for the hospital on developing and opening the Ransom Memorial Specialty Clinic,
  • I worked alongside the physician setting up the Occupational Medicine and Medical Spa clinics.
  • I maintained the social media pages for the medical spa.
  • Managed office supplies, vendors, organization and upkeep.
My immediate Supervisor was Pam Harris, Director of Outpatient Services.
Front Desk Medical Receptionist 06/1999 to 09/2003
Preferred Medical Associates – Iola, Kansas, United States
  •  Answered and managed incoming and outgoing calls while recording accurate messages.
  •  Scheduling patient appointments.
  •  Coping, filing, for a busy family practice office.
  • Medical records clerk, also included working with insurance companies for medical referrals.
My immediate Supervisor was Beverly Walden, Office Manager
Education
GED: Shawnee Mission North High School - 7401 Johnson Dr, Overland Park, KS 66202

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Experienced Front Desk Medical Receptionist resume

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Professional Summary

Patient-oriented Medical Receptionist with strong attention to detail, professional telephone etiquette and organization skills.
Skills
  • Strong presentation skills
  • Patient-focused care
  • Quick learner
  • Proficient in cash management
  • Credit card processing
  • Professional and mature
  • Maintains confidentiality
  • Works well under pressure
  • Medical terminology
  • ICD 9/10 Coding
  • Patient charting
  • Insurance eligibility
  • Accurate and detailed
  • Close attention to detail
  • Office support (phones, faxing, filing)
  • Dedicated team player
Work History
Front Desk Medical Receptionist, 07/2015 to Current
Pediatric Associates Pembroke Pines – Pembroke Pines, FL
  • Greet all patients.
  • Schedule, arrive, and register appointments.
  • Precisely complete appropriate claims paperwork, documentation and system entry.
  • Verify patients eligibility and claims status with insurance agencies.
  •  Collect copays, post, and adjust payments to insurance.
  • Treated all patients, their families, visitors, peers, staff and providers in a pleasant and courteous manner.
  • Answer and manage incoming and outgoing calls while recording accurate messages to the nurse and/or providers.
  • Keep up date with all regulations and HIPPA policies.
Assistant Manager, 04/2013 to 02/2015
Love Culture – Pembroke Pines
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Met all customer call guidelines including service levels, handle time and productivity.
  • Solved unresolved customer issues.
  • Strong leader of customer support staff.
  • Scheduled staff shifts to cover peaks and lulls in customer inquiries.
  • Counted cash drawers and made bank deposits.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Politely assisted customers in person and via telephone.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
Sales Associates, 06/2012 to 02/2013
Aeropostale – Monroe, OH
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Maintained cleanliness and presentation of stock room and production floor.
  • Helped drive sales goals and achieve monthly quotas.
  • Stocked shelves and supplies and organized displays.
  • Bagged, boxed or gift-wrapped sold merchandise per customer's request.
  • Provided an elevated customer experience to generate a loyal clientèle.
Education
High School Diploma: 2012
Middletown High School - Middletown, OH

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