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Dedicated medical professional skilled in technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff.

  • Records Management
  • Database entry and management
  • Organize and maintain documents
  • Enter data, history, diagnostic procedures and treatment into patient record
  • Administrative Support
  • Answer, screen and forward calls
  • Schedule and verify appointments
  • Inventory Control
  • Reception/Clerical/Customer Service
Activity Leader Sep 2015 to Current
Flagler County Schools Extended Day Program - Palm Coast, FL
  • Organized activities that developed children's physical, emotional and social growth.
  • Established and maintained a safe play environment for over 100 children.
  • Openly exchanged ideas and materials with coworkers.
Hospice Aide Jan 2012 to Jan 2013
Visiting Nurse Association - Palm Coast, NH
  • Coordinated with doctors and registered nurses to develop care plans for patients.
  • Provided primary resident care and assistance with daily living activities.
  • Maintained patient privacy and confidential patient information.
Customer Service Assistant Jan 2008 to Jan 2013
Ludlow Shipping/Copy - Ludlow, VT
  • Handled the responsibilities of serving customers in person and over the phone
  • Taking down customer's orders and fulfilling them correctly
  • Cash Handling
  • Copying, laminating, folding, stamp making, packing and shipping items via UPS, Fed Ex, and USPS.
Receptionist Jan 2011 to Jan 2012
Gill Odd Fellows Home - Ludlow, VT
  • Answered, screened and directed inbound phone calls.
  • Received and assisted clients and guests escorting them to correct destinations.
  • Handled general requests for information and data.
  • Interacted well with the public.
Certificate, Home Health Aid 2015 Caring For Others Academy - Daytona Beach, FL
Associate of Arts, Health Care Administration 2010 University of Phoenix - Phoenix, AZ
Medical Administrative Assisting Refresher Course 1999 Concorde Career Institute - Hollywood, CA
Medical Assistant Certificate 1987 Valley College of Medical and Dental - North Hollywood, CA
Community Service

General Office Clerk (Volunteer) Mar 2013 to Sep 2015

Flagler County Health Department =- Bunnell, FL

  • Answer phones
  • Schedule and verify appointments
  • Inventory Control

This resume is created in 7 minutes.
Professional Summary
Compassionate Individual with Excellent Work Ethics, and Strong Communication Skills. Wide & Diverse experience in areas of Client Services, including Health, Beauty, Medical, Classroom Instruction,and Managerial. I have devoted my life in caring for and helping to improve the lives of the people I come in contact with.
  • Phlebotomy Training
  • Hospice and palliative care experience
  • Excellent phone etiquette
  • Safety and sanitation training
  • Guest relations training
  • CNA Training
  • Cash flow management

  • Medical terminology knowledge
  • Calm under pressure
  • Catastrophic emergency response training
  • Excellent Driving Record
  • Sound decision maker
  • Rapid patient assessments
  • Cosmetology industry exposure

Work History
Home Care Aide, 06/2013 to 12/2016
ADDUS Healthcare 906 Skyline Dr, Marion, IL
Went to Homes of Clients as a 24 hour live-in. Aided in all aspects of daily living with theElderly, Disabled or Alzheimer\'s clients unable to stay alone.Aided in bathing, dressing, food purchasing and preparing, cleaning, transporting to Doctor appointments, accompanied for surgeries, wound caredocumentation, record filing, aiding in Medications, Close communication with State Guardian Representatives
Hospice Aide, 09/2012 to 12/2016
ANGELS AT HOME Tamaroa, Illinois
Provided End Of Life Care to Hospice Clients in their home. Bed Baths, Dressing, Positioning of Comfort, Medication Administer under Direct Medical Supervision, Safeguarding of Narcotics, Intake/Output Monitoring and Documentation, Sanitation
Manager/ Owner/Stylist, 10/1985 to 12/2016
Supervised Employees.Oversaw Public Relations Training, Recruitment, Advertising, Sanitation, Obtaining BusinessLicensure, Appointments, Customer Relations, Inventory Purchases
Instructor of Cosmetology, 04/2005 to 07/2009
St Louis Paul Mitchell Academy St Louis, MO
Taught classes on the fundamentals of Cosmetology, including, but not limited to Hairstyling,Cutting, Chemical Services, Nail Care, Scalp Massage, Facials, Makeup Application, Sanitation, State Regulation and Licensing Procedures, Documentation, State Test Preparedness. Theory and Practical Instruction. Strong Communication Skills.
Emergency Medical Technician, 01/2008 to 06/2012
  • Conducted thorough daily checklist for ambulance
  • Replenish supplies / medications
  • Performed patient triage and assessment
  • Take Vitals
  • Secure Airway, Breathing and Circulation
  • Write Complete / Accurate Run Reports
  •  Give Verbal Report to receiving Nurse / Facility
  • Transport Patients in Emergent Situations
  • 911 Response Team Member
  • Service Car Transportation for Veterans

Certificate: Nurse Assistant, 2012
Rend Lake Jr. College - Ina, IL

Certificate: Phlebotomy, 2011
Rend Lake Jr. College - Ina, IL
Certificate: Emergency Medical Technician, 2008
Rend Lake Jr College - Ina, IL

Certificate: Cosmetology Instructor, 2005
Rend Lake Jr College - Ina, IL

Certificate: Cosmetology, 1978
Du Quoin Beauty College - Du Quoin, IL

This resume is created in 7 minutes.
Professional Summary
Professionally trained job title with experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs.
Work History
Angel Companions of Georgia Certified Nurse Assistant | Marietta, GA | May 2014 - Current

  • Assisted patients with daily functions.
  • Monitored fluid intake and output levels.
  • Assisted residents with bathing, dressing, feeding, lifting and transferring.

Grady Memorial Hospital Certified Nursing Assistance | Atlanta, GA | February 2014 - July 2014
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety.

Michael Reese hospital Patient Care Tech | Chicago, Illinois | July 2004 - July 2008
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Tested and recorded blood glucose levels.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.

VITAS Healthcare Home Health And Hospice Aide | Atlanta, GA | March 2015 - January 2017
  • Closely monitored acute conditions.
  • Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials.
  • Ensured HIPAA compliance.

High School Diploma Fields lab Chicago, Ill | 2004
Certified Nursing Assistant Certified Nursing Assistant Ravens Training Center Chicago, Il | 2004
  • Hospice and palliative care experience
  • Dedicated hospice care provider
  • Patient/family focused

This resume is created in 7 minutes.
Certified Nursing Assistant in home health care and hospice care settings. Established record of reliability and creating positive rapport with patients, family and staff. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate.
  • Certified nursing assistant
  • Patient care technician
  • Microsoft office
  • Medical terminology
  • Vitals and wound care
  • Data and sun coast entry
  • Processing referrals
  • Documentation
  • Medication administration
  • Team conferences
  • Ordering supplies from McKesson 
February 2015 to Current
Beacon Hospice Bingham Farms, Michigan Hospice Aide Observed and documented patient status and reported patient complaints to the case manager.
Completed and submitted clinical documentation in accordance with agency guidelines.
Planned, prepared and served meals and snacks according to prescribed diets.
Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
Cleaned and organized patients' living quarters.
January 2013 to January 2015
Hospice Compassus Farmington Hills, Michigan Hospice Aide Tended to patients with chronic illnesses.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Assisted with ADLs.
Provided patients and families with emotional support.
Exhibited compassionate care and communication with regard to issues of death and dying.
July 2006 to December 2012
Danto's Family Center West Bloomfield, Michigan Certified Nursing Assistant Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Charted daily information on the residents such as mood changes, mobility activity, eating percentages, and daily inputs and outputs.
Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Sensitive to the needs of geriatric patients.
Education and Training
Oakland Community College
Bloomfield Hills, Michigan, United States
Associate of Applied Science
Casa Richard Academy High
Detroit, Michigan, United States
Required courses
High School Diploma
Activities and Honors
Certification in dementia care.