Medical Front Desk Receptionist resume examples

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Skillful Medical Front Desk Receptionist resume

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Brianna Freeman
  • Excellent communication skills
  • Reliable and punctual
  • Customer service-oriented
  • Front desk experience
Veterinary Assistant Jul 2019 to Current
Urban Pet Hospital San Francisco, CA
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries
  • Collected and documented animal information such as weight, size, physical condition and food intake
  • Offered every owner exceptional customer service and support, as well as top-notch care to each animal
Pet Hotel Associate Lead Sep 2018 to Jul 2019
PetSmart Daly City, CA
  • Filing medication forms and administering those medications
  • Monitored animals during group play sessions, checking for signs of aggressive or fearful behavior and to prevent biting among dogs
  • Trained and developed new team members in day to day operations and safety practices
  • Completed owner paperwork and obtained all necessary information, including possible allergies, potential aggressive behavior, preferred food type and owner contact details
Sales Associate Nov 2016 to Jun 2018
Babies R Us Colma , CA
  • Recommended merchandise to customers based on their needs and preferences
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Contacted other store locations to determine merchandise availability
  • Answered incoming telephone calls with professional and knowledgeable responses
Sales Associate Feb 2015 to Nov 2016
BevMo! Colma, CA
  • Created attractive displays.
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Shared product knowledge with customers while making personal recommendations.
  • Built relationships with customers to increase likelihood of repeat business.
Sales Associate Nov 2013 to Dec 2014
Ross Dress for Less Westlake , CA
  • Worked as a team member to provide the highest level of service to customers.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
Front Desk Manager Aug 2012 to Sep 2013
Xtreme Combat & Fitness South San Francisco , CA
  • Handled all incoming calls and promptly respond to inquiries via email and telephone.
  • Administered and processed payments made by the members, providing them with up to date copies of receipts and/or transactions made by them.
  • Ensured front desk was well attended at all times
Education and Training
High School Diploma 2011 Lincoln Academy Online

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Job-winning Medical Front Desk Receptionist resume

This resume is created in 7 minutes.
Julia Landers
Professional Summary

Creative, personable, and analytical professional with exemplary communication skills and 4+ years of experience in fast-paced and detail-oriented environments

Work History
Systems Analyst/Administrative Assistant | 01/2018 to Current
Food Management Partners - Lubbock, TX
  • Corresponded with vendors daily to confirm prices, quantities, and delivery dates on all Lubbock distribution center orders
  • Supported the Operations and Purchasing teams by successfully maintaining restaurant order guides and pricing spreadsheets
  • Assisted in preparing for annual audit by obtaining updated copies of insurance certificates, non-disclosure agreements, and contact information forms from each supplier
Campus Associate | 08/2016 to 01/2018, Inc. - Lubbock, TX
  • Resolved all customer service issues pertaining to package deliveries, product returns, and personal account information
  • Oversaw the daily process of receiving, unloading, and scanning all inbound shipments, as well as the dispatch of all outbound returns
  • Earned management trust by serving as a store key holder, responsible for completing all opening and closing duties
Front Desk Receptionist | 03/2014 to 08/2016
Body Bronze Salon - Lubbock, TX
  • Served as the primary point of contact for members and guests regarding information on salon services and products
  • Managed inventory and restocking assignments, trained new employees, and updated client profiles on salon's computer database
  • Scheduled client appointments and processed all credit card, cash, and check payments
Texas Tech University - Lubbock, TX | Bachelor of Arts Global Studies , May 2018
  • Excellent written and verbal communication 
  • Strong problem-solver 
  • Proficient in Microsoft Office: Excel, Word, PowerPoint, and Outlook
  • Adaptability 

Top Medical Front Desk Receptionist skills

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Experienced Medical Front Desk Receptionist resume

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Claire McCabe
  • Microsoft Office proficiency
  • Excel spreadsheets
  • Meticulous attention to detail
  • Resourceful
  • Dedicated team player
  • Self-directed
Four years of front desk and secretarial experience. Experience with dealing with customer inquiries via telephone, email and in person. Excellent telephone manner. Excellent customer service, communication and public relations skills. Careful management of time and resources. Diligent about checking work and attention to detail. Flexible and able to change priorities when the situation calls for it. Experience maintaining a file system in front office; keeping a clean desk and office space; maintaining a schedule and arranging appointments; taking messages and ensuring they get to intended person; maintaining petty cash flow.
Front Desk Oct 2017 to Current
Eden Resort & Suites Lancaster, PA
  • Greet and register guests and issue room keys.
  • Welcome guests, provide answers to questions, and anticipate guests' service needs.
  • Recommend top dining and entertainment options for guests in the Lancaster area.
  • Monitor room availability using Opera.
  • Process credit card transactions during the checkout process.
  • Greet all guests in a courteous and professional manner.
  • Foster strong working relationships with all hotel departments.
  • Train new hires and help them to resolve issues that arise during their shifts. 
  • Maximize occupancy rates and revenue through suggestive selling of upgrades and packages. 
  • Attended trainings in customer service, conflict resolution techniques, and safety procedures to remain current on new requirements and procedures.
  • Helped develop shift checklists. 
  • Awarded "Associate of the Quarter" Third Quarter 2018
Front Desk | Night Auditor Dec 2015 to Oct 2017
Hampton Inn & Suites Mount Joy/Manheim, PA
  • Completed check in / check out process with guests in an efficient, friendly manner.
  • Responsible for all daily hotel accounting and financial reporting on overnight shift. 
  • Served as Manager on Duty 11pm-7am. 
  • Built relationships with repeat guests and provide service based on previous preferences.
  • Monitored guest satisfaction and provided solutions when problems were identified.
  • Monitored loyal guest program, Hilton Honors, and ensured preferences were assigned of next day's arrivals. 
  • Balanced hotel accounts.
  • Completed daily revenue spreadsheet to prepare for transmission to corporate office. 
Server Apr 2015 to Dec 2015
Koomo Asian Fusion Mount Joy, PA
  • Assisted guests with making menu choices in an informative and helpful fashion.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Appropriately suggested additional items to customers to increase restaurant sales.
  • Maintain customer satisfaction by developing rapport with customers.
Receptionist Apr 2010 to Jan 2014
The Wood Shop Wales, United Kingdom
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  
  • Maintained files, typed forms and letters and processed payments.
  • Placed orders for materials.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Organized files, developed spreadsheets, faxed reports and scanned documents.
  • Dealt with customer inquiries via telephone, email and in person.
Customer satisfaction, data entry, email, fax machine, forms, letters, materials, Microsoft Office, photocopier, printer, sales reports, tables, telephone skills.