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Held the following seasonal positions:
Hostess, 05/2017 to 09/2017
PORT Waterfront Bar & Grill – Greenport, New York,
- Consistently provided professional, friendly and engaging service
-Skillfully promoted items on beverage lists and restaurant specials
-Displayed enthusiasm and knowledge about the restaurant's menu and -products
-Developed and maintained positive working relationships with others to reach business goals
-Demonstrated genuine hospitality while greeting and establishing rapport with guests
-Provided friendly and attentive service
-Assigned patrons to tables suitable for their needs and according to the rotation
-Answered telephone calls and responded to inquiries
Hostess/Server, 04/2015 to 09/2015
Sen – Sag Harbor
-Answered telephone calls and responded to inquiries
-Assigned patrons to tables suitable for their needs and according to the rotation
-Assisted diners with obtaining food from buffet/serving table as needed ----
-Assisted in maintaining preparation and service areas in a sanitary condition -
-Consistently provided professional, friendly and engaging service
-Skillfully promoted items on beverage lists and restaurant specials
-Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards
-Displayed enthusiasm and knowledge about the restaurant's menu and products
-Demonstrated genuine hospitality while greeting and establishing rapport with guests
-Processed orders on a computerized Point of Sale system
Personable and friendly Customer Sales Associate adept at working in diverse retail and customer service environments.
Excelling in delivering support services and resolving customer complaints while also remaining professional under pressure.
With over 4+ years in retail experience in a fast-paced, team-based environment. I am confident and motivated in advancing my career.
Job duties are but not limited to:
Job duties include but not limited to:
• Manage large amounts of outbound and incoming calls in a timely matter
• Interviewing clients by verifying information.
• Obtains and Protect client information
• Maintain Quality Assurance on every call
• Identify Customer Needs
• Determine eligibility by comparing client information to requirements
• Waterfall and confirming pricing.
• Follow communication “scripts” when handling different topics
• Clarify Information
• Resolve issues by providing solutions and/alternatives
• Upsell products as necessary
Job duties include but are not limited to:
• Providing General office support
• Greet Guest with warm welcome
• Manage Bookings and Reservations
• Directing Guest to their Destination
• Answering Visitors Inquiries and Requests
• Sorting and Mail Distribution
• Answering Incoming calls and Directing calls on Multi-line telephones
• Montoring logbook
• Issue Visitor Badges
• Basic Clerical duties
Job duties include but are not limited to:
• Greeting and seating guests, inviting them to come back and see us again
• Suggesting new menu items from our limited time offerings.
• Receiving payment and making correct change.
• Assisting with beverages.
• Cleaning, completing side work, and organizing supplies as needed.
• Willingly assisting other team members without being asked.
• Providing total guest satisfaction.
Job duties include but are not limited to:
• Responsible for the inspection of all candle production coming off of 3 different lines in the production area for confirmation of quality on the finished product
• Responsible for completing all QC paperwork required with the inspection
• Will assist the quality control manager with daily tasks as needed
• Stock products in a quick and orderly fashion
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