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Summary

Organized and focused Registered Medical Assistant, licensed by the American Medical Technologists. Skilled with technical, clerical and patient support. Strong ability to communicate clearly and effectively to patients and staff. Dependable with excellent people skills and a dedicated work ethic. I am looking forward to utilizing my skill set as a member of your team!

Skills
  • Appointment Scheduling
  • CLIA waived Tests
  • Customer Service
  • Electrocardiograms
  • Electronic Health Records
  • Epic
  • E-Thomas
  • GloEMR/GloPM
  • Financial Recordkeeping
  • HIPAA Compliance
  • ICD-10, CPT
  • Injections
  • Insurance Verification
  • Medical Terminology
  • Microsoft Office
  • Keyboarding
  • OSHA Compliance
  • Pulmonary Functions Test
  • Phlebotomy
  • Sterilization
  • Specimen Collection
  • VAT Testing
  • Vital Signs
  • Word Processing
  • X-Rays
Education and Training
Medical Assistant Diploma 2015 Ross Medical Education Center Taylor, MI, USA
High School Diploma 2006 Mill Creek High School Hoschton, GA, United States
Experience
Registered Medical Assistant 09/2016 to 07/2018 Dr. Rebecca Williams PLLC Southfield, MI
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Completed registration quickly and cordially for all new patients.
  • Demonstrated knowledge of HIPAA Privacy and Security Regulations by appropriately handling patient information.
  • Confirmed patient information, collected copays and verified insurance.
  • Posted charges, payments and adjustments.
  • Wrote clear and detailed clinical phone messages for physicians.
  • Faxing/scanning, Insurance verification, Prior authorizations/referrals.
  • Escorted patients to examination rooms and prepared them for physician exams.
  • Recorded patients' medical history, vital statistics and test results in medical records.
Medical Assistant/Receptionist 05/2015 to 08/2016 MMG South P.C. Dearborn, MI
  • Assisted patients with multiple chronic diagnoses, including COPD and asthma.
  • Helped physicians examine and treat patients by assisting with instruments, injections and suture removal.
  • Read and recorded temperature, pulse and respiration.
  • Collected urine and fecal samples.
  • Maintained a clean, orderly and well-stocked environment.
  • Tested patients' blood glucose levels.
Externship Medical Assistant Student 02/2015 to 04/2015 Dr. Lonnie Joe Jr. M.D Southfield, MI
  • Read and recorded temperature, pulse and respiration.
  • Prepared patient rooms prior to their arrival.
  • Completed registration quickly and cordially for all new patients.
  • Faxing/scanning, Insurance verification, Collect payments/co-pays.
  • Scheduled patient appointments.
  • Phlebotomy, PFTs, VAT testing, Vital signs, EKGs.
Hostess/Cashier 05/2014 to 09/2014 Bagger Dave's Burger Tavern Woodhaven, MI
Seasonal Customer Service Rep 01/2014 to 03/2014 H&R Block Monroe, MI
Home Health Aide 01/2013 to 04/2013 Progressive Residential Services
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Collected patient specimens and data, including vital signs, input/output and other delegated measurements.
  • Dispersed patient medication.
Direct Care Worker 07/2012 to 01/2013 Macomb Residential Monroe, MI
  • Monitored and recorded any physical or mental changes of clients on a daily basis.
  • Provided detailed daily reports of client care to supervisor.
  • Transported clients to doctor appointments and stores.
  • Participated in client case reviews and evaluations.
Medical Assistant 07/2018 to 09/2018 Henry Ford Health System Detroit, MI
  • Completed mandatory training for Urogynecology in Women's Health.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Participated in the maintenance of safe conditions within the facility and other related areas.
  • Provided necessary health education training for patients.
  • Charted resident responses, progress to approaches used and reported abnormal signs and symptoms to medical care professionals on staff.
Activities and Honors
American Medical Technologists(AMT) May 2016 - June 2019
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Professional Summary
Reliable Taxi Driver/Chauffeur familiar with road regulations, local roads and traffic patterns. Flexible schedule with willingness to work any hours. Maintain passenger satisfaction with exceptional service. compassionate, caring, reliable and responsible individuals charged with getting clients with mobility challenges to their destinations safely and on time. 
Skills
  • Safety regulations
  • Adaptable nature
  • Customer service
  • Maintenance
  • Clean driving record
  • Traffic patterns familiarity

Certified First Aid/CPR  

 

 

Work History
01/2019 to Current
Medical Car Driver Kasa Transportation Portland, OR
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Assisted clients in safely boarding and exiting the vehicle (e.g. wheelchair and scooter assisted, safety requirements and carrying small belongings
  • Ensured and maintained safe driving techniques to manage time arrivals for individuals according to company policy
  • Maintained positive relationship with clients and team members
04/2013 to 01/2019
Driver Broadway Cab Portland, Oregon


  • Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
  • Waited for passengers at designated high-volume locations such as airports and popular nightlife spots.
  • Stored passenger luggage and personal items with care for safety and security.
  • Report back to the supervisor when clients have been dropped off at their destination
  • Report traffic delays en route back to supervisor
  • Operate wheelchair lifts as needed
  • Adhere to company policies and protocol
01/2008 to 01/2015
Welding/Mechanic precision wire company Portland, OR


  • Removed damaged tile, brick and mortar.
  • Manually carried roofing materials up ladders.
  • Sprayed walls with waterproof compound.
  • Provided accurate measurements and estimates for all projects.
  • Cleared drains and downspouts and cleaned gutters.
  • Loaded and unloaded building materials used for construction.
  • Monitored inventory and reported items to be restocked for each job.
09/2007 to 05/2009
Ambulance Driver Ethio Clinic Addis Abeba, Ethiopia
  • Responded to dispatched emergency assignments quickly and safely.
  • Assessed patient condition through physical and verbal exams and by collecting information from others at the scene.
  • Promoted team effort when working with dispatch center, external public safety agencies and health care providers.
  • Inspected the vehicle, medical supplies and equipment during down time.
  • Demonstrated high standards of performance, including teamwork, communication and compassion.
Education
Job Corps Outreach & Admission - Portland, OR
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Professional Summary
Efficient, accurate, and detail-oriented trainer and officer with an innate drive to provide exceptional service.
Skills
  • First Aid certified
  •  26WPM typing
  • Trained in security
  • Quick learner
  • Adept multi-tasker
  • CPR certification
  • Strong communication skills
  • Staff collaboration
  • Commitment to quality and service
Work History
Field Training Officer, 10/2008 to Current
Lexington County Detention Center Lexington, SC
  • Trained  and supervised new officers in the duties and responsibilities with in the detention facility and the department.
  • Performed all of the standard detention center duties for a senior officer.
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Booked suspects and processed mug shots and fingerprints.
  • Gathered necessary information for court appearances..
  • Actively patrolled assigned areas to prevent and detect crimes.
Correctional Officer, 10/2005 to 10/2008
Lexington County Detention Center Lexington, SC
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Prepared, processed and maintained forms, reports, logs, records and activity journals.
  • Investigated attempted escapes and conducted searches for escaped inmates.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Built solid relationships with staff and residents to help keep the institution safe and secure.
  • Maintained the custody and control of as many as 800 inmates housed in maximum security unit in increments of 64 to 110.
  • Completed intake paperwork, fingerprints and searches.
  • Determined and assigned inmates to appropriate housing.
  • Made sure holding areas were cleaned and that prisoners were served meals on time.
  • Searched the building and grounds, living quarters and work areas for contraband.
US Soldier, 03/2000 to 03/2005
United States Army Ft Campbell , Kentucky
  • Drafted military and nonmilitary correspondence.
  • Operated and maintained communications equipment.
  • Planned and briefed personnel on missions.
  • Developed and led training programs in preparation for combat.
  • Communicated urgent orders and directions effectively to team of 20  personnel.
  • Constructed and camouflaged infantry positions and equipment to prevent detection.
  • Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
  • Documented award ceremonies, memorials, and media relations activities with in a company sized unit.
  • Created training materials for tactical and non tactical operations. 
  • Trained as hand to hand instructor with in a twenty person team environment.
  • Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
Education
Bachelor of Science: Justice Studies, Expected in 03/2020
Fort Hays State University - Hays, KS
  • Coursework includes: Speech and Communication, Sociology and Psychology
High School Diploma Hillcrest High School - Dalzell, SC ( now closed)
This resume is created in 7 minutes.
Summary
Dual Board Certified in Family Medicine and Integrated and Holistic Medicine and experienced Medical Director who has successfully brought improved quality of care, increased productivity, improved patient and staff satisfaction along with successfully implementing EHR clinic wide and becoming a Patient Centered Medical Home(PCMH). As a physician I have continuously exceeded the agencies quality metrics, providing patient centered, empathetic and high quality care. I am passionate about educating and helping individuals to be their best selves through self care and lifestyle management.
Skills
  • Personal and professional integrity Patient-oriented
  • Leadership/communication skills Full scope family practice
  • Sound decision making Relationship and team building
  • Effectively influences others Self-motivated
  • Cultural awareness and sensitivity EHR saavy
  • Critical thinking proficiency Integrated medicine
  • Proven patience and self-discipline Holistic approach
Experience
Staff Physician Oct 2017 to Current
Crossover Health Menlo Park, CA Providing Primary care services and Corporate Wellness at the Life@Wellness Center at Facebook
Staff Physician Apr 2016 to Sep 2016
Palo Alto Medical Officer Dublin, CA Practiced Pediatric and Adult Family Practice
Chief Medical Officer Mar 2014 to Mar 2015
HITcare Petaluma, CA
  • Functioned as a consultant to the CEO as a NextGen superuser and Medical Director to help with EHR implementations and Optimization at various community health centers.
Chief Medical Officer Nov 2012 to Mar 2016
Axis Community Health Pleasanton, CA
  • Oversee all Medical aspects of the clinic. Member of the Executive team and played a key role in organizational decisions and strategic planning. Oversee all clinical providers. Supervise all mid level practitioners. Oversee Quality Improvement. Oversee Meaningful Use clinical quality measures. Oversee pharmacy costs and management of Axis formulary. Implemented Patient Centered Medical Home Successfully. Implemented the Care Team Transformation project, improving access to care and the quality of care given Provide continuous monthly EHR trainings for providers, RN's and MA's.
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  • Working towards implementing a patient portal.
Associate Medical Director Feb 2011 to Sep 2012
Axis Community Health Center Pleasanton, CA
  • Supervisor and Lead Physician at Livermore site Provided primary care services to the under served population in a federally qualified health center.
  • Exceeded job requirements in employee performance evaluations.
  • Exceeded job requirements in productivity and peer review results The on- call physician for Axis Health Center participating in the shared on call group for the Community Health Center Network (CHCN).
  • EHR LEAD PHYSICIAN- Independently studied NextGen® EHR, made agency decisions on which templates to use and how to use them; Assisted the IT team in the system configuration for EHR, including mapping all labs into the NextGen® Compendium; Created all of the work flows for Family Practice, Pediatrics, OB/Womens Health, MA visits, RN walk in visits and Triage visits; Created Training Plan, Schedule and Materials; Conducted all on site training to providers, MAs, and RN's; Provided individual support to providers and their team on their Go-Live week; Developed future work flows for non clinical departments.
Associate Medical Director Medical Director Jul 2010 to Feb 2011
Tiburcio Vasquez Health Center Hayward, CA
  • Supervisor to 15 providers and the Clinical Service Manager Supervisor to the Referrals and Medical Records departments Director of the Laboratory Management.
  • In conjunction with the Clinical Service Manager, restructured the clinical department including reorganizing of the nursing department positions and duties; Including scheduling, provider assignment, team building and training sessions to improve and develop nursing and communication skills.
  • Improving clinic access, patient flow and provider availability Integrating mental health with primary care alongside the family support services and programmatic operations.
  • Improving access for teen care and developing programs to help reduce teen pregnancy coordinated with the school based/school linked director and coordinators.
  • Developing grants alongside the planning and development team.
Staff Family Physician Jul 2008 to Feb 2010
Tiburcio Vasquez Health Center Hayward, CA
  • Provided primary care for the underserved population in a federally qualified health center.
  • Lead physician in the Alameda County of Excellence (ACE) program.
  • The ACE program provides an enhanced health benefits plan to all eligible and enrolled residents of Alameda County with incomes at or below 200 percent of the federal poverty level (FPL).
  • This plan emphasizes chronic disease management through preventive primary care at a designated medical home.
  • The goal of ACE is to coordinate access and delivery of services, and to focus the design of care to reflect the needs of chronically ill enrollees and those with sufficient risk-factors that may lead to an additional chronic condition.
  • Lead Physician in the implementation and maintenance of the i2i tracks for diabetes mellitus and woman's health.
  • Lead Physician and super user in the EHR steering committee Lead Physician in the Quality Improvement Assurance Committee.
  • Participating in the following sub-committees: medical records/HIPAA, pharmacy and therapeutics, infection control/laboratory, credentialing/privileging/peer review/CME, safety/disaster/emergency, utilization review/audits/surveys/outcome measures/, risk management and accreditation committees.
  • Supervisor to the mid-level providers in family practice.
Jan 2007 to Jul 2008
Walnut Creek, CA
  • Stayed abreast with current changes in family practice with continued attendance to CME events and monthly reading of AAFP journals.
Staff Physician Jan 2005 to Jan 2007
Daniel Taheri, Inc Los Angeles, CA
  • Primary care physician providing care with the emphasis on dermatology and cosmetic dermatology.
  • Treated various forms of skin cancer, acne, psoriasis and rosacea.
  • Skilled practioner in cosmetic dermatology procedures including: Botox, Restylane, Radiance, Mesotherapy, Tattoo Removal, Smooth beam and Vbeam laser treatments for acne and rosacea, Tri cyclic acid peels and microdermabrasion.
  • Assisted in Moh's surgery for skin cancer treatment.
Staff Physician Sep 2003 to Sep 2004
Sonora Community Hospital Sonora, CA
  • Primary care physician in a private practice setting with 2 other Family Practice Physicians.
  • Provided care in both the outpatient and inpatient setting Admitting privileges at Sonora Community Hospital and Tuolumne General Hospital.
  • Provided non-high risk OB care and deliveries.
  • Assisted in Cesarean Sections and Bilateral Tubal Ligations.
  • Provided care for the newborn baby, providing neonatal care including circumcisions.
  • Primary care physician to residents of the Avalon Care Center, local nursing home.
Education and Training
2015 Ayurvedic Wellness Practioner
MBBS, Medicine 1999 Kasturba Medical College Manipal, KA, India
M.D., Family Medicine 2003 Wesley Family Medicine Wichita, KS, USA Completed 3 years of residency in Family Medicine
Activities and Honors
Family Medicine and Integrated and Holistic Medicine Membership and Associations:
American Academy Of Family Practice.
California Academy of Family Practice.           
California Primary Care Association
National Ayurvedic Medicine Association
California Association of Ayurvedic Medicine
Skills
Leadership skills
Clinical Operations and flow improvements
Clinical Quality Improvements and Metrics
Practice improvement intiatives
Strategic Planning
EHR implementation, workflows, training
Additional Information
  • Additional Information Medical Licensure: California State License (2003-2016)
  • Awards: Locum Tenens of the Year 2009. Chronic Care Pioneer for 2009 for participation in the ACE program . Outstanding Performance Award in Electronic Health Records 2012