Medical Practice Manager resume examples

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Skillful Medical Practice Manager resume

ALLISON L DUGAN
Skill Highlights
  • ICD-10 coding 
  • Knowledge of medical terminology 
  • Professional Articulate and well-spoken 
  • Microsoft Suite/Office expert 
  • Strong understanding for insurance processing 
  • Electronic Medical Records expert
  •  Understand HIPPA regulations 
  • Executive presentation development
    Patient scheduling Reporting skills 
  • In-depth claims knowledge 
  • Conflict resolution 
  • Healthcare billing proficiency 
  • Cultural awareness and sensitivity
  • Patient care planning
Experience
09/2014 - 07/2018 Upside Franchise Group Scottsdale, AZ
Director of Operation / Head Project Management
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings.
  • Developed and maintained an alert system for upcoming deadlines on incoming requests and events.
  • High quality event planning, created business relationships with many hotel management in the Scottsdale area.
  • Distributed company-wide announcements, booked conference rooms and coordinated catering for annual staff development forum.
  • In charge of security set up and on boarding staff badges through BRIVO system (ADT).
  • Administered compensation, benefits and performance management systems and safety and recreation programs.
  • Composed and revised legal documents, including letters, contracts, within franchise law. 
05/2010 - 06/2014 Holistic Change Strategies - Dr. Gary Dylewski Costa Mesa, Ca
Medical Practice Manager
  • Organized practice, establishing a system through an EMR system.
  • Arrange travel and accommodations for meetings, conventions, and public speaking.
  • Maintained all bookkeeping, both personal and practice.
  • Verifying and recording continuing medical education hours, certificates, licenses, and CME training registration.
  • Schedule all patients, and made sure each patients care was personalized.
  • Handle medication refills and authorizations.
  • Work with labs to get charts updated, and make occasional lab appointments for patients.
  • Maintain physician's personal schedule, arrange family travel, assist with shopping, and organize home and vehicle maintenance.
  • Observed and monitored client behavior and responses to treatment.
  • Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions.
  • Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
  • Documented psychiatric services and responses to treatment in patient case files.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Created detailed expense reports and requests for capital expenditures.
04/2005 - 05/2010 Office of Dr. Chip Stone Newport Beach, Ca
Front Office Medical Assistant
  • Prepared patients for examination by performing welcome packets, and all paper work needed. 
  • Updated patient medical records.
  • Entered patient information including insurance, demographic and health history into the system to ensure that all records were up-to-date
  • Performed all tasks with a patient-centered focus while seeking opportunities for improvement of processes and treatments.
  • Ensured HIPAA compliance.
  • Expertly planned, coordinated, organized and directed all operations of the agency.
  • Acted as patient advocate and implemented total patient care as part of a nursing team covering 8-10 high acuity patients per shift.
  • Received incoming packages and mail, dispersed parcels and correspondence and shipped outgoing items daily.
  • Generated shipment invoices, prepared packages and set up courier deliveries for customers.
  • Met incoming customers with professional approach and provided friendly, knowledgeable assistance.
  • Answered and directed incoming calls using multi-line telephone system.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
Education
2020 Bellingham, WA, United States
Associates in Human Services Whatcom Community College

Transfer to WWU in 2020. 

Certifications
  • CPR certification
  • Microsoft Office Specialist: Certificate
  • Association for Project Management (APM)
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