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Professional Summary
Skills
Drawing Blood, performed over 600 draws.
Handling blood samples
EKG's

Customer Service

Dealing with different types of patients, clients.

Work History
10/2016 to Current
School Bus Driver Van Pool Transportation Hudson, MA
Transport students to and from school and making sure they are safe.
08/2015 to 08/2016
Residential Counselor RFK Westborough, MA
Making sure the clients were always safe. Restraints if needed.
11/2014 to 12/2014
Mobile Phlebotomist US Labs Brockton, MA
Education
2014
Phlebotomy & EKG
The Fieldstone School - Worcester, MA
Additional Information
My goal is to obtain a responsible position as a Phlebotomist in a facility where my knowledge experience and compassionate personal care to patients will utilize.
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Professional Summary

I am a nationally licensed phlebotomist that has a long track record of successfully drawing blood on a variety of patients while keeping them comfortable. I have extensive knowledge of phlebotomy techniques and have the highest standards of customer service. I am a committed healthcare worker, that is professional in my appearance at all times, and possesses  a calm and friendly manner that allows me to quickly put my patients at ease. In addition to this, I will always adhere to the strictest professional standards, policies and procedures.

Skills

HIPPA Certified

BLS for Healthcare Providers Certified

Accurate Record Keeping

Detail and Goal Oriented

Strong Verbal Communication

Professional Integrity

Interpersonal Skills

Dependable and Adaptable

Work History
Phlebotomist 2001 - Beaverton, OR 04/2019 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles
  • Handled insurance verification tasks using Epic to validate patient insurance information
  • Resolved unusual test orders by contacting physicians, nursing stations or reference laboratories
  • Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation
  • Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures
  • Accurately labeled vacutainer tubes with patient name, date and time of collection
Independent Scentsy Director Self-Employed - Vancouver, Washington 01/2010 - Current
  • Successfully lead a team of more than sixty successful business owners for 9+ years.
  • Implemented a training program for those interested in becoming directors with Scentsy.
Mobile Phlebotomist Schryver Medical LLC. - Portland , OR 01/2019 - 03/2019
  • Traveled to different medical facilities and performed venipunctures and collected specimens and then delivered them to the reference lab in a timely manner.
Corporate Quality Assurance Associate MedCure Inc. - Portland, OR 06/2017 - 06/2018
  • Directly supported the quality manager in the day to day operations at the Corporate office. 
  • Established the current training and development documents for the quality assurance department.
  • Oversaw and audited individual donor charts, medical records and orders for accuracy.
QA And Training & Development Assistant Manager CSL Plasma - Vancouver, Washington 2014 - 2017
  • Determined donor eligibility by conducting screenings, interviewing prospective donors, and obtaining medical histories
  • Lead investigations and deviations to determine root cause, correction/preventative actions, tracking & trending, and mitigating risks using quality management systems
  • Chaired monthly HSE meetings while driving safety training and maintenance of OSHA compliance reporting
Appointment Center Representative Willamette Dental - Vancouver, Washington 08/2013 - 03/2014
  • Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
  • Professionally and courteously verified and scheduled appointment times with patients.
  • Verified patients' eligibility and claims status with insurance agencies.
Certified Nursing Assistant Marquis Care of Oregon City - Oregon City, Oregon 2006 - 2007
  • Provided exceptional personal care services including Activities of Daily Living.
  • Maintained meticulous records and updated files as per policies and standard operating procedures.
  • Upheld confidentiality of patient information and followed HIPAA.
Education
MBA: Health Systems Management Grand Canyon University - Colangelo College of Business - Phoenix, AZ
Bachelor of Science Portland State University - Portland, OR 06/2015
Nationally Certified Phlebotomy Technician: Phlebotomy and Laboratory Technician West Coast Phlebotomy - Oregon City
Associate of Science: Pre-Nursing Portland Community College - Portland
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Professional Summary

Registered Phlebotomy Technician with 2 years of extensive experience in blood collection by venipuncture and capillary puncture from patients of all age groups. Display the utmost customer service with excellency in clinical laboratory skills and professionalism.

Licenses

AMT Certified Phlebotomist

EKG Technician

CPR/BLS for healthcare providers

Skill Highlights
  • Patient Care
  • Point of Care (POC)
  • Capillary Blood Specimens
  • Pediatric, Adult, Geriatric
  • Urinalysis
  • 12 lead EKG
  • Advanced word processing
  • Excellent lab practices
  • Quality control procedures
  • Complex problem solver
  • CPR/AED
  • Infection Control
  • Communication
  • Documentation
  • Specimen handling, Transportation, Processing
  • Intermediate Computer skills
  • Customer service
  • Cardiac arrhythmia monitoring

Professional Experience
Mobile Phlebotomist Apr 2015 to Current
Best Care Laboratory Webster, Texas
  • Travel to several nursing and rehabilitation centers located in different cities to manage all blood draws, then transport specimens accurately ensuring the integrity of each specimen sample.
  • Display the utmost customer service to clients and patients making sure that the client is elated with the service rendered and the patient is comfortable with each and every blood draw.
  • Documentation and data entry for every blood draw and sample.
Donor Center Technician/ Phlebotomist Jun 2014 to Jan 2015
Grifols Biomat USA Houston, USA, Texas
  • Conduct pre-donation medical screening, determine Hematocrit (HCT), Protein levels via finger stick with hematastat and refractometer.
  • Assure donors satisfaction through appropriate interaction and responsiveness to customer needs, assess donor suitability to engage in set-up, monitor, and disconnect procedures of plasmapheresis machine. Utilize 17 gauge butterfly needles for venipuncture to collect plasma donation for donors age 18 through 69.
  • Maintain donor files in organized and efficient manner, keep production area clean, and well stocked to make production successful with no interruptions. Answer incoming calls with proper phone etiquette.
Education and Training
Associate of Applied Science, Nursing Present Houston Community College Houston, Texas

Awarded with two year scholarship to any college.

Diploma, Phlebotomy/EKG March 27, 2014 Florida Medical Training Institute Coral Springs, Florida
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Professional Summary
Professionally trained Phlebotomist with 16 years of experience ensuring high standards of culturally competent care for a wide variety of patients with diverse needs.
Skills
  • Policy and program expertise
  • Diagnostic tools familiarity
  • Drug screen collections
  • Professional manner
  • Patient-focused care
  • Venipuncture/blood draw expert
  • Client relations aptitude

  • Data entry familiarity
  • Trainer specimen processing 
  • Customer Service focused 
  • Excellent Communication   skills 
Work History
Patient Services Representative II Oct 2009 - Current
Quest Diagnostics 225 N.E. 9TH STREET OKLAHOMA CITY, OKLAHOMA 73114
  • Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Took and recorded patients' temperature, pulse and blood pressure.
  • Ensured safety and well-being of patients.

Process Server Sep 2009 - Sep 2010
Statewide Financial 1308 Downing Street Village, Oklahoma 73120

Served affidavits,etc from the Western District Court State of Oklahoma

Licensed Officer of the Court

Stat and Mobile Phlebotomist , Lead Jun 2007 - Jul 2008
Professional Laboratory Dallas, Tx
Performed Stat blood collections from patients in nursing homes in the state of Oklahoma.
Education
Course of Phlebotomy: Healthcare ,Nursing 2001
Rose State College Midwest City, Oklahoma
  • Top 5% of class
  • Emphasis in Medical Terminology , Advancing computer skills, HIPPA Standards, Elderly patient care,successful  venipuntures
  • Recipient of President Award
Certifications
Course of Phlebotomy