• Help to seek out new clients and open new accounts
• Served as Point of Contact for clients
• Communicated and maintained relationships with clients to ensure client satisfaction.
• Verified client information and agreements. 
• Scheduled additional contract work for client facilities 
• Handled email correspondence.
• Answered phone calls and took messages if necessary.
• Assisted with paperwork filling. 
• Performed inventory checks with all client facilities
• Placed orders with vendors to receive the needed or requested supplies.
• Also transported supplies and equipment to the necessary locations.
• Performed inspections on facilities to make sure that the contracted done was up to service standard.
• Assisted in training new employees 
• Copied, logged and scanned supporting documentation.

• Perform job tasks in a timely fashion to ensure warehouse standards are met
• Sorts and scans packages according to pallet and their location
• Assists in building pallets
• Transport and store pallets in proper location within the warehouse
• Operate a pallet jack
• Wraps and stages pallets for transportation
• Load and unload trucks
• Correctly routes pallets and packages that have been routed incorrectly
• Assists in identifying packages and items that required problem solving
• Inspects packages for damage
• Sends damaged packages and items to the correct departments
• Participates in wrap down and staging of facility at the close of shift

• Monitored vital signs
• Tested and recorded blood glucose levels.
• Draw labs for patient testing
• Use of AIDET
• Performed EKG testing
• Set up telemetry leads for patients
• Performed bladder scans
• Empties Foley bags, hemovacs, and Jackson-Pratt drains.
• Provided Foley care.
• Maintained accurate records of patient care, condition, progress and concerns.
• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
• Stocked patient rooms with supplies
• Assist in the turnover of patient rooms.
• Helped patients move in and out of beds, baths, wheelchairs.
• Maintained a clean, healthy and safe environment.
• Assisted with secretary duties.
• Also floated to several other units (Emergency Room, ICU, ICU Stepdown, Med-Surg)

• Also functioned as a dispatcher for my department.
• Transporting patients to the necessary locations throughout the hospital.
• Monitor the Teletracking system to see what tasks needed to be completed.
• Transporting medications to the proper locations.
• Transporting specimens to the proper laboratory locations.
  
• Ensured that all safety standards were practiced at all times, taking the training classes necessary to do so.
• Responding to medical emergencies. (code Blues) 

Clerical Duties (Dispatcher role) 

• Handing phone calls from multiple departments in the hospital who had requests that needed to be processed.
• Verifying patient information to ensure that it was correct.
• Completing a daily checklist of all required tasks.
• Maintaining a log of all the equipment for the department. 
• Completing spreadsheets and task lists for the department that need to be sent to management.
• Prioritizing requests made by multiple departments in the hospital but ensuring that they all get completed
• Maintaining a log and recording details of medical emergencies. (Code Blues)
• Monitoring the Teletracking System by prioritizing, inputting, and scheduling requests. This ensured that they are completed within a reasonable time. 
  

There are many times where I have to multitask as a patient transporter and as a dispatcher (performing clerical duties) at the same time.

• Specialty Resource Unit, Cincinnati Children's Hospital 6 years' experience.
• Monitored vital signs, such as blood pressure and pulse.
• Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  
• Maintained a clean, healthy and safe environment.
  
• Demonstrated ability to lead and motivate outstanding healthcare teams.

• Met incoming customers and provided immediate assistance.
• Worked flexible schedule to accommodate changing customer levels Answered incoming telephone calls with professional and knowledgeable responses.
• Collaborated with customer service team members to give exceptional service throughout the entire experience.