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  • Customer Service Skills
  • Reliable
  • Able to provide administrative support
  • Maintains strong client relations
  • Exceptional communication skills
  • Data entry
  • Assists in complaint resolution
  • Quick learner
  • Multi-line phone talent
  • MS Office proficient
  • Proficient in cash management
  • Creative problem solver
  • Account management
  • Ability to multitask
  • Adaptable
  • Planning and Scheduling
  • A team player as well as self-sufficient
  • Medical Terminology
Work History
HIM Analyst I, 01/2019 to Current
Universal Health Services Inc Glen Allen, Virginia
  • Reviews the paper medical chart and prepares it for the scanning process.
  • Confirms medical documents have correct patient information, correct barcode stickers and are separated and batched properly for maximum productivity.
  • Reconciles the paper charts prepped with the hospital discharge list and hospital census to verify receipt of all prepped charts and creation of the electronic chart.
  • Scans batches of both medical records and/or loose pages to create of update the electronic chart.
  • Manually indexes nonstandard documents to the correct encounter and document type.
  • Determines the readiness of the documents for the QC process.
  • Reviews the electronic medical record for verification against the paper record.
  • Performs quality control and corrects any errors that occurred during the preparation, scanning and indexing of the medical charts.
  • Generates error log and forwards to supervisor daily.
  • Other duties as assigned.
Service Representative/Office Assistant, 10/2011 to 02/2019
Sparkle Janitorial Inc/Sparkle Janitorial Service LLC. Chester, VA
  • Help to seek out new clients and open new accounts
  • Served as Point of Contact for clients
  • Communicated and maintained relationships with clients to ensure client satisfaction.
  • Verified client information and agreements. 
  • Scheduled additional contract work for client facilities 
  • Handled email correspondence.
  • Answered phone calls and took messages if necessary.
  • Assisted with paperwork filling. 
  • Performed inventory checks with all client facilities
  • Placed orders with vendors to receive the needed or requested supplies.
  • Also transported supplies and equipment to the necessary locations.
  • Performed inspections on facilities to make sure that the contracted done was up to service standard.
  • Assisted in training new employees 
  • Copied, logged and scanned supporting documentation.
Seasonal Warehouse Worker , 11/2018 to 01/2019
Amazon Ashland, VA
  • Perform job tasks in a timely fashion to ensure warehouse standards are met
  • Sorts and scans packages according to pallet and their location
  • Assists in building pallets
  • Transport and store pallets in proper location within the warehouse
  • Operate a pallet jack
  • Wraps and stages pallets for transportation
  • Load and unload trucks
  • Correctly routes pallets and packages that have been routed incorrectly
  • Assists in identifying packages and items that required problem solving
  • Inspects packages for damage
  • Sends damaged packages and items to the correct departments
  • Participates in wrap down and staging of facility at the close of shift
Patient Care Technician/Unit Secretary, 01/2018 to 08/2018
Bon Secours Health System Midlothian, Virginia
  • Monitored vital signs
  • Tested and recorded blood glucose levels.
  • Draw labs for patient testing
  • Use of AIDET
  • Performed EKG testing
  • Set up telemetry leads for patients
  • Performed bladder scans
  • Empties Foley bags, hemovacs, and Jackson-Pratt drains.
  • Provided Foley care.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Stocked patient rooms with supplies
  • Assist in the turnover of patient rooms.
  • Helped patients move in and out of beds, baths, wheelchairs.
  • Maintained a clean, healthy and safe environment.
  • Assisted with secretary duties.
  • Also floated to several other units (Emergency Room, ICU, ICU Stepdown, Med-Surg)
Patient Transport Tech/ Department Dispatcher, 01/2016 to 01/2017
VCU Health System Richmond, Virginia
  • Also functioned as a dispatcher for my department.
  • Transporting patients to the necessary locations throughout the hospital.
  • Monitor the Teletracking system to see what tasks needed to be completed.
  • Transporting medications to the proper locations.
  • Transporting specimens to the proper laboratory locations.
  • Ensured that all safety standards were practiced at all times, taking the training classes necessary to do so.
  • Responding to medical emergencies. (code Blues) 

Clerical Duties (Dispatcher role) 

  • Handing phone calls from multiple departments in the hospital who had requests that needed to be processed.
  • Verifying patient information to ensure that it was correct.
  • Completing a daily checklist of all required tasks.
  • Maintaining a log of all the equipment for the department. 
  • Completing spreadsheets and task lists for the department that need to be sent to management.
  • Prioritizing requests made by multiple departments in the hospital but ensuring that they all get completed
  • Maintaining a log and recording details of medical emergencies. (Code Blues)
  • Monitoring the Teletracking System by prioritizing, inputting, and scheduling requests. This ensured that they are completed within a reasonable time. 

There are many times where I have to multitask as a patient transporter and as a dispatcher (performing clerical duties) at the same time.

Employer Contacts
  • Yolanda Maurice (Bon Secours Unit Manager) 

  • Shalise Turner (Supervisor at VCU Health Systems)

  • Melissa Watley (Supervisor at VCU Health Systems)

  • Porsha Bennett (Department Manager at VCU Health Systems)

  • Russell Hatcher (Supervisor at Sparkle Janitorial Service LLC / Sparkle Janitorial Inc.)

  • Jennell Greene (Supervisor at Sparkle Janitorial Service LLC / Sparkle Janitorial Inc.)

  • Cynthia White (Manager at UHS)


Pharmacy Technician (Currently Enrolled): Pharmacy Technician, 2019
AlliedRx Institute Of Healthcare - Glen Allen
John Tyler Community College - Accounting - Chesterfield, Virginia
J. Sargeant Reynolds Community College - Richmond, Virginia

I am part of the Phi Theta Kappa Honor Society.  

Certified Nurse Aide: Health Care, 2016
Family 1st of Virginia Healthcare and Safety Training Center - Richmond, VA
  • Trained on the proper techniques to use when caring for patients, and emphasized the importance of safety when demonstrating these techniques.
  • Trained on taking and recording vitals.
  • Trained on assisting patients with daily tasks such as bathing, dressing, grooming, feeding, ambulating,  and positioning.
  • Demonstrated these skills in a clinical setting. 
High School Diploma: General Studies, 2011
Matoaca High School - Chesterfield, Virginia
This resume is created in 7 minutes.
Professional Summary
Recent RN graduate seeking to use earned skills to assist your hospital in the nursing role. Possess excellent interpersonal skills, and a dedicated worker with a sense of purpose.
  • Professional bedside manner
  • Patient-focused care
  • Committed team player
  • CPR/First Aid certified
  • Performed postpartum and newborn assessments
  • Prioritize patient care within a triage setting.
  • Administered PO, IM , and IV medications
  • Implemented preoperative and postoperative care measures for cesarean birth
Work History
Patient Care Assistant Jan 2012 - Current
Cincinnati Children's Hospital 3333 Burnet Ave
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing. Epic trained for 8 years.
  • Monitored vital signs, such as blood pressure and pulse.

Patient Care Attendant Jan 2008 - Jan 2012
Cincinnati Children's Hospital 3333 Burnet Ave
  • Specialty Resource Unit, Cincinnati Children's Hospital 6 years' experience.
  • Monitored vital signs, such as blood pressure and pulse.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Maintained a clean, healthy and safe environment.
  • Demonstrated ability to lead and motivate outstanding healthcare teams.

Bachelor of Science: Nursing August 2018
The Christ College of Nursing and Health Sciences

Associate of Science: Nursing December 2015
The Christ College of Nursing and Health Sciences

American Heart Association and Basic Life Support Provider (CPR & AED): 2015

STNA: 2008
Great Oaks

High School Diploma: 2008
Gilbert A. Dater High School
Clinical Experience

Labor and delivery - The Christ Hospital (Cincinnati, Ohio)

  • Administered IV piggy backs and PO medications.
  • Inserted and discontinued Foley catheters
  • Evaluated and observed diagnosed procedures during labor and delivery
  • Implemented preoperative and postoperative care measures for cesarean birth
  • Evaluated fetal monitoring 
  • Titrated medications and drips.
  • Assist L&D nurses in a triage setting
This resume is created in 7 minutes.
Professional Summary

I am a newly graduated nursing student who has passed NCLEX-RN with experience in a hospital facility and looking for a position that involves significant work in patient care and team work. Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care. Extremely reliable and enthusiastic to bring a positive energy to a fast-paced workplace.  

  • Patient/family focused
  • Patient Care Needs
  • Managed 10-20 Patient Flow
  • Emotional Support
  • Committed Team Player 
  • Adapt Quickly to Change
  • CPR/First Aid certified
  • Compassionate Health Care Employee
Work History
Patient Care Assistant, 07/2016 to Current
Methodist Stone Oak 1139 E Sonterra Blvd, San Antonio, Tx 78258
  • Ensured HIPAA compliance.
  • Patient Care Skills/ Total Patient Care
  • Followed infection control procedures.
  • Assisted patients with daily functions.
  • Monitored fluid intake and output levels.
  • Assisted patients with bathing, dressing, feeding, lifting and transferring.
  • Experience with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, Hypertension, HIV/AIDS, Sickle Cell Anemia, and Etc. 
  • Experience with Pre-op and Post-op patients.
  • Medical Terminology Knowledge

Sales Associate, 03/2014 to 07/2016
Payless ShoeSource San Antonio, TX
  • Met incoming customers and provided immediate assistance.
  • Worked flexible schedule to accommodate changing customer levels Answered incoming telephone calls with professional and knowledgeable responses.
  • Collaborated with customer service team members to give exceptional service throughout the entire experience.

Associate of Applied Science: Nursing, 2016
San Antonio College - 1819 N. Main Ave, San Antonio, TX 78212
  • Nursing Student GPA 3.62
  • Clinical experience at Main Methodist Hospital, Metropolitan Methodist Hospital, San Antonio State Hospital, St. Luke's Baptist Hospital, and Chandler Nursing Home.
  • Clinical Experience on Neuro ICU, Med-Surg, Telemetry, OB, Postpartum, Dialysis, Oncology, and Same Day Surgery units with nursing preceptor and instructor.

Associate of Applied Science: Pre-Nursing, 2015
San Antonio College - San Antonio, TX
  • Pre-Nursing GPA 3.89
  • San Antonio Academic Achievement Award for academic honors Certificate of Academic Achievement for achieving top student recognition in CHEM

  • Cardiopulmonary Resuscitation/Basic Life Support (CPR/BLS) Certified (2017-2019)

This resume is created in 7 minutes.
Professional Background

My is Orlando Green and I am a 26 year old energetic and confident individual. I have phenomenal experience in sales and customer service . I am very respectful and I use my ability to multitask to ensure that my customers/patients are always satisfied. I have extensive experience in the healthcare field as I was a patient observer for one year and was then promoted to a patient care assistant  which is my current job title.

Skill Highlights
  • Polite
  • Efficient
  • Friendly
  • Great at multitasking
  • people oriented
  • Great team player
  • Time management skills
  • Able to adopt to different work setting
  • Jovial
Professional Experience
05/2013 to Current
Patient Care Assistant Newton Wellesley Hospital Newton, MA At the start of my journey at Newton Wellesley Hospital, I was a patient observer . In this position I was assigned to a specific patient and for my entire shift I would cater to that patients needs and wants. I ensured that I provided a comfortable atmosphere for that patient. I then became a PCA where I do more hands on duties , I give them bath, feed them and provide direct care. I also work with people that have dementia and I perform glucose level check and take vitals signs.  
06/2011 to 11/2013
Sales Representative Best Buy Braintree, MA In this position I assisted customers with their different level inquires. I also gave my input in what devices would be most suitable for them to purchase. In my position I answered phone calls regarding questions about the branch and products and I also placed calls to customers  about their orders that we have received for them.
Education and Training
High School Diploma: General studies Balaclava High School Balaclava , MA, Jamaica

I am CPR / first aid certified.