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Summary
Personable administration background who adheres to the highest degree of professional standard and maintains strict confidentiality in legal matters. 
Skills
  • Customer service-focused
  • Team player with positive attitude
  • Collections proficiency
  • Cash handling expert
  • Energetic work attitude
  • Customer service expert

Accomplishments
  • Balanced daily cash drawers.
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.
Experience
Southwest Regional Medical Center September 2015 to November 2017 Unit Secretary/ Telemetry Technician
Mccomb, MS

Purged outdated files. Obtained information by contacting appropriate personnel or patients. Scanned incoming documentation. Kept department clean, organized and professional.

Claires August 2012 to September 2015 Assistent Manager
Mccomb, MS
Achieved high sales percentage with consultative, value-focused customer service approach. Computed accurate sales prices for purchase transactions. Designed and suggested new display ideas to improve accessibility to merchandise, which increased sales by 40%.Delivered excellent customer service by greeting and assisting each customer. Stocked and restocked inventory when shipments were received.
Tower Loan July 2008 to August 2011 Customer Service Representive
Magnolia, MS
Cross-trained and provided back-up for other customer service representatives when needed. Worked as a team member performing cashier duties, product assistance and cleaning.
Processed loan applications and filed recent documents.
Dollar Tree August 2004 to July 2012 Cashier
Mccomb, MS
Worked as a team member performing cashier duties, product assistance and cleaning. Prevented store losses using awareness, attention to detail and integrity.
Southwest Regional Medical Center January 2018 to June 2019 Medical Records Clerk
Mccomb, MS
  • Updated daily logs to track information movements
  • Consistently served as a liaison between collecting agencies and medical facilities
  • Conceptualized and implemented new and more efficient filing system
  • Obtained information by contacting appropriate personnel or patients
  • Observed confidentiality and safeguarded all patient-related information
  • Scanned incoming documentation
  • Purged outdated files
  • Maintained complete confidentiality in accordance with organization and legal requirements
Fresenius August 2018 to Current Patient Care Technician
McComb, MS
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination
  • Coordinated patient care needs with the healthcare team and provided assistance with activities of daily living
  • Recorded observations and baseline measurements to maintain accurate medical records
  • Responded to patient alarms and needs-assessment requests to identify course of treatment
  • Monitored and charted fluid intake and output to stay current on patient conditions
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements
Education and Training
Mccomb High 2006 High School Diploma Mccomb, MS, US
Southwest Community College 2015 Associate of Science: Health Information Summit, MS, US
Jackson State University 2019 Bachelors : Health Administration Jackson, MS, United States
This resume is created in 7 minutes.
Professional Background
Experienced Multi Skilled licensed in Certified Nursing Assistant with strong clinical and people skills. Responsible Multi Skilled Tech with excellent communication skills Certified Nursing Assistant with 6 + years experience in fast-paced environment handling confidential paperwork, administering medication and providing quality patient care.
Skill Highlights
  • Enthusiastic caregiver
  • Extensive medical terminology knowledge
  • Practiced inpatient and outpatient caregiver
  • Patient/family focused
  • Flow sheet charting skillfulness
  • Acute and rehabilitative care
  • Quick learner
  • Accomplished in colostomy care
  • Body mechanics competency
  • CPR/BLS certified
  • Talent in obtaining/charting vital signs
  • Patient positioning understanding
  • Qualified in specimen collection/processing
Professional Experience
Patient Care Tech 04/2013 to 08/2015 Kindred Hospital Fort worth , Texas Developed patient care plans, including assessments, evaluations, and nursing diagnoses. Achieved departmental goals and objectives by instituting new processes and standards for in-patient care. Coordinated with doctors and registered nurses to develop care plans for patients. Prepared for HIPAA and JCAHO reviews, ensuring required brochures and pamphlets were available to patients in all clinics. Maintained all confidential personnel files, licensing and CPR compliance records.
Patient care Technician 10/2015 to 11/2015 Baylor Hospital Fort worth , Texas Monitored patients with acute conditions. Provided necessary health education training for patients. Maintained patient privacy and confidential patient information. Tested patients' blood glucose levels. Utilized strong assessment skills to determine necessary patient care. Recorded patients' medical history, vital statistics and test results in medical records. Ensured HIPAA compliance. Educated patients about their treatments. Provided quality nursing care in accordance with resident care policies and procedures. Provided on-call care at all times of day and night. Measured urine specimens and delivered them to the laboratory.
Multi Skilled TechnIcian 12/2015 to Current John Peter Smith Hospital Fort Worth, Texas Recorded patients' medical history, vital statistics and test results in medical records. Escorted patients to examination rooms and prepared them for physician exams. Ensured HIPAA compliance. Educated patients about their treatments. Tested patients' blood glucose levels. Utilized strong assessment skills to determine necessary patient care. Obtained vitals for a floor of 25 patients per shift. Provided quality nursing care in accordance with Patient care policies and procedures. Measured urine specimens and delivered them to the laboratory. Provided caring companionship to elderly and developmentally disabled patients.
Certified Nursing assiastant 03/2010 to 01/2012 Village creek Rehab Center Fort wortj, Texas Provided primary resident care and assistance with daily living activities. Provided on-call care at all times of day and night. Provided quality nursing care in accordance with resident care policies and procedures. Frequently commended for maintaining the safety, respect and dignity of residents. Developed patient care plans, including assessments, evaluations, and nursing diagnoses.
Education and Training
GED, CNA: Certified Nursing assistant 09 Job Corps Center Guthrie, Oklahoma, Usa
Certifications
BLS - Basic Life Support AHA Healthcare Provider CPR Certification
This resume is created in 7 minutes.
Professional Summary
Driven and compassionate healthcare professional with 20 years hands-on experience in fast-paced residential and hospital environments. Accountable and responsible with a strong focus on patient wellness.
Education and Training
Associate of Science: MEDICAL ASSISTING 2005 GWINNETT COLLEGE LILBURN, GA, GWINNETT
Associate of Science: PATIENT CARE TECHNICIAN 1997 FAMILY LEARNING CENTER ROCHESTER, NY, MONROE
Skill Highlights
  • Patient-oriented
  • Personal and professional integrity
  • Sound decision making
  • Medical Terminology 350 award
  • Microsoft Office , Microsoft Excel & Outlook
  • In-depth claims knowledge 
  • Critical thinking proficiency
  • Cultural awareness and sensitivity
  • Perfect Attendance Award
Professional Experience
UNIT CONTROL SPECIALIST 03/2009 to Current NORTHSIDE HOSPITAL ATLANTA, GA
  • PERFORM ADMISSIONS AND ANSWERS PHONES AND CALL BELLS FOR MOTHERS
  • PLACE C-SECTION AND VAGINAL PATHWAY ORDERS
  • ORDER CULTURES AND CBC"s
  • PRINT NURSE REPORTS SHEETS FOR MOM AND BABY
  • PLACE FACE SHEETS AND LABELS IN THE PATIENTS CHARTS
  • ENTER ALL DOCTOR ORDERS IN MCKESSON SYSTEMS
  • FAX ALL MOTHER/BABY ORDERS TO PHARMACY
  • PLACE DIET ORDERS
  • MEDICAL TRANSCRIPTION AND ASSEMBLY CHART
  • INFANT SECURITY
PATIENT CARE TECHNICIAN 03/2006 to 03/2009 NORTHSIDE HOSPITAL Atlanta, GA
  • ASSIST NURSE WITH NEW ADMISSIONS, PLACE HUGS TAG ON INFANT 
  • VITAL SIGNS ON THE MOTHER AND NEWBORN
  • ACCUCHECKS 
  • PKU ON THE NEWBORNS
  • CAUTERIZATION 
  • COMPUTERIZED CHARTING
PATIENT CARE TECHNICIAN 05/1999 to 11/2005 GWINNETT MEDICAL Lawrenceville, GA
  • PROVIDE CARE FOR SUBACUTE AND LONG-TERM PATIENTS 
  • EKGs MONITORING
  • BLOOD SAMPLING/ STOOL CULTURES
  • CAUTERIZATIONS
  • ADMISSIONS
  • VITAL SIGNS  
This resume is created in 7 minutes.
Professional Summary

Bilingual NHA Certified Patient Care Technician trained in phlebotomy, Ekg, advanced care,  supporting patient needs and providing exceptional service. Superb communication interpersonal organizational and time management abilities.

Education and Training
Associate of Applied Science: Registered Nurse Program - Class of 2021 Expected in 05/2021 Holy Name School of Nursing , Teaneck, NJ
Patient Care Technician - January 2017 - June 2017 2017 Bergen Community College, Paramus, NJ
Trained in EKG, Phlebotomy, Advanced Care
NHA Certified
Certified Nursing Assistant - January 2017 - June 2017 2017 Bergen Community College, Paramus, NJ ​NJ Dept of Health Certification
EMT/EMS - January 2012 - June 2012 2012 Bergen County EMS Training Center, Paramus, NJ Certificate of Completion
Certifications and Credentials
  • Nursing Assistant NJ Department of Health Certification
  • Patient Care Technician National Healthcareer Association Certification
  • American Heart Association CPR Certification
  • American Heart Association First Aid Certification
  • Mental Health First Aid Certification


Professional Experience
Hackensack Meridian Health New Jersey, NJ Patient Care Technician (EMERGENCY TRAUMA DEPT) 01/2019 to Current
  • Collected and labeled blood and stool specimens to prepare for delivery to laboratory.
  • Obtained patient vital signs and reported results to staff nurse or physician to note changes from prior measurements.
  • Supported nurses in daily patient care activities by taking vital signs, documenting patient observations during emergency situations.
  • Collect blood, vitals, and cut clothing during a trauma code / emergent patient visits.
New Bridge Medical Center Paramus, NJ Patient Care Technician 02/2018 to 06/2019
  • Administered continuous and 12-lead electrocardiogram monitoring.
  • Performed pregnancy tests and sent specimens for laboratory testing.
  • Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.
  • Accurately recorded and reported test results according to established procedures.
  • Quickly responded to crisis situations when severe mental health and behavioral issues arose.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Coordinated with nurses to assess and prepare patients for tests and medical procedures.
  • Monitored patients' condition and reported changes in status or acuity to nurses.
Hackensack Meridian Health - Palisades Medical Center North Bergen, NJ Certified Nursing Assistant- Telemetry|ICU Unit 06/2017 to 01/2019
  • Read and recorded temperature, pulse and respiration.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Monitored patients with acute conditions.
  • Performed EKG's, glucose testing and colostomy care on a daily basis.
  • Prepared patient rooms prior to their arrival.
  • Collected urine and fecal samples.
  • Positioned residents for comfort and to prevent skin pressure problems.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.


LA FITNESS Paramus, NJ Operations Manager 02/2015 to 03/2016
  • Optimized the overall customer experience through operational excellence
  • Identified inefficiencies and made recommendations for process improvements.
  • Accountable for all staff development, budgeting and supply ordering.
  • Enforced safety procedures in accordance with facility policies and government regulations.
SKECHERS USA Paramus, NJ Store Manager 08/2013 to 02/2015
  • Trained staff to deliver outstanding customer service.
  • Analyzed marketing information and translated it into strategic plans.
  • Addressed and corrected sales staff communication issues in a tactful and effective manner.
  • Worked closely with the district manager to formulate and build the store brand.
ALDO GROUP Wayne, NJ Store Manager 12/2009 to 08/2013
  • Created and directed sales team training and development programs.
  • Generated monthly and annual sales reports.
  • Monitored customer preferences to determine focus of sales efforts.
  • Focused on customer service, increasing sales, visual presentation 
Skills
Enthusiasm, positive attitude, True collaboration, Teamwork, Networking, Effective decision making, Problem solving, Critical thinking, Authentic leadership, Professionalism, integrity
This resume is created in 7 minutes.
Summary
To obtain a position in a Health Care Facility which will maximize my administrative and medical skills, as well as afford an opportunity to gain more experience while furthering my education in Nursing.
Skills
  • Strong communication skills 
  • Talented in providing patient care to varying ages
  • CPR/First Aid certified
  • Good observation skills
  • Good organizational skills

  • Certified in Phlebotomist
  •  Ability to work in a fast paced environment
  • Efficient and reliable team player
  • Trustworthy companion
  • Compassionate

 

Work History
03/2017 to Current
Patient Care Technician Chilton Medical Center 97 West Parkway, Pompton Plains NJ 07444
  • Monitor vital signs, such as blood pressure, temperature, pulse and respiration
  • Test and record blood glucose levels.
  • Assist patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Collect patient specimens and data,  input/output and other delegated measurements.
  • Assist with patient transfer and ambulation.
  • Maintain a clean, healthy and safe environment.
  • Hourly rounding
  • Performed EKG test
  • Provide excellent communication and customer service

09/2014 to 06/2017
Patient Care Technician Fresenius Kidney Care

  • Provided direct patient care as delegated by nursing and therapy staff and  directed by the patient care plan.
  • Took pre- and -post vital signs.  
  • Performed vascular access cannulation.  
  • Followed infection control procedures.  
  • Monitored fluid intake and output levels.  
  • Partnered with team of registered nurses to achieve overall well-being of all   patients.
  • Responsible for taking inventory, stocking and organizing nursing supplies   and completing necessary purchase requisitions.
  • Performed nursing duties, such as, measuring vital signs, collecting specimens,   and drawing blood samples.
  • Practiced infection control procedures and cleaning of equipment
05/2014 to 09/2014
Nursing Assistant Merry Heart 200 NJ-10 Succassuna NJ 07876

  • Reviewed patients' dietary restrictions, food allergies, and preferences to ensure   patient receives appropriate diet.
  • Measured and recorded food and liquid intake or urinary and fecal output,   reporting changes to medical or nursing staff.
  • Gathered information from caregivers, nurses, or physicians about patient   condition, treatment plans, or appropriate activities .
  • Observed patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Changed bed linens or made beds.  
  • Performed all duties with a customer service focus while recognizing and   respecting cultural differences
Education
Current
Associate of Science: Nursing
County College of Morris - Randolph, NJ
Certificate: Arrythmias Course School of Cardiovascular Technology - Morrristown Medical Center
  • Knowledge of atrial, junctional and ventricular arrhythmias.
  • The cardiac conduction cycle and methods of interpretation.
  • Atrioventricular blocks and an introduction to pacemaker rhythms.
This resume is created in 7 minutes.
Summary
Seeking a company that will allow me to expand my knowledge within the medical field, where I may be able to use my current skills and acquire new ones.
Work History
Medical Assistant 04/2013 to Current
Arizona Kidney Disease & Hypertension Center

Room and check out patients

Take vitals

Administer injections

Patient education

Chart prep

Answer multi-line phone, transfer calls to correct party, and page on call physicians

Ensure HIPAA compliance

Patient Care Technician 02/2012 to 03/2013
Lab Corp

Perform venipuncture in correct order of draw

Order correct lab tests

Pour off specimens

Process send outs

Ensure HIPAA compliance

Lab Assistant 08/2010 to 11/2011
Northwest Medical Center

Perform venipuncture in correct order of draw

Order correct lab tests for floor clerks and physicians

Complete morning run

Order lab supplies and inventory

Collect employee drug screens and arrange for courier pick up

Process send outs

Ensure HIPAA compliance

Education
Certificate: Medical Assistant 2014 Brookline College -
Certificate: Phlebotomy 2010 Brookline College -