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Professional Summary
Core skill sets are marketing and psychology. Endlessly curious and searching for the best solution. Looking to begin my career and learn new skills that will create a stronger salesman.
Skills
  • Word processing
  • Analytical
  • Verbal and Written communication
    • Fast learner
    • Attention to detail
    • Team player
Education
BBA: Marketing, May 2016
University of Mississippi - Oxford, MS
  • Minor in Psychology
  • Re-founding father of the Alpha Lambda chapter of Pi Kappa Phi fraternity
  • Marketing and Advertising coursework
Work History
Patient Registrar, 06/2016 to Current
St. Jude Children's Research Hospital (Peoplemark, Inc) Memphis, TN
  • Register patients admitted to the hospital.
  • Update and confirm confidential information on daily basis.
  • Ensure superior patient experience by addressing family concerns, demonstrating professional courtesy, and resolving problems on the spot.
Store Clerk, 10/2015 to 05/2016
Rainbow Cleaners Oxford, MS
  • Key holder, responsibly opening and closing store.
  • Answered product questions with up-to-date knowledge of sales and cleaning procedures.
  • Complete transactions with customers daily.
Student Tele-Counselor, 01/2014 to 05/2014
Office of Admissions, University of Mississippi Oxford, MS
  • Conduct phone calls to encourage prospective students to attend Ole Miss.
  • Write letters of recruitment to graduating high school seniors.
  • Assist personnel within the Office of Admissions.
Additional Information

*National Society of Collegiate Scholars

*Dean's List and Honor Roll

*Project Management for Push America Philanthropy Events

*Pedal for Push-24 hour bike-a-thon for philanthropy

*The Big Event-Oxford MS (charity opportunities)

*Serengetee Clothing Brand Campus Representative

*Mission Trips to Costa Rica and Nashville, TN

This resume is created in 7 minutes.
Education and Training
Berkeley College December 2012 Bachelor of Business Administration Degree: Health Services Management New York, NY Health Services Management
John Jay College August 2009 EMS Training *Certified CRP responder *Weapons of Mass Destruction Certification *FIT Certification *16 Hours of Clinical Training New York, NY Auxiliary Police Officer *Trained in and graduated from the Volunteer Police Office Academy
Skill Highlights
MS Word 2010, MS Excel 2010, MS PowerPoint 2010, Internet Research, MD land EMR , Athena EMR
Professional Experience
October 2013 to Current New York, NY
  • Admitting patients to the unit.
  • Organize charts coming from the Operating Room.
  • Preparing patients paperwork for discharge and rehabilitation center.
  • insuring unit is in order.
  • Contacting right department insuring maintenance of the floor is completed.
  • Helping with patients needs as well as communicating with nurses in patients care.
Urology Group of New Jersey July 2013 to September 2013 Patient Registrar
Rahway, NJ
  • Register patients in EMR.
  • Obtaining Pre-authorizations for patients procedures.
  • Preparing charts for multiply doctors in the office.
  • Scheduling appointments and follow-ups on patient care.
  • Verifying insurances and eligibility.
  • Upholding excellent customer services.
A Glow Dermatology July 2012 to July 2013 Receptionist
New York, NY
  • Answer phone and make appointments.
  • Take messages and record important data.
  • File patients documents.
  • In put data in the computer.
  • Maintained great patient satisfaction.
Payomatic Check Cashing February 2011 to June 2012 Teller
Bronx, NY
  • Open and close stores when needed.
  • Assist manager with day to day duties.
  • Count vault with up to 100,000 and close it daily.
  • Maintain high level of customers service.
  • Perform general administrative duties.
Goldwater Hospital September 2005 to December 2005 Intern
Roosevelt, NY
  • Assisted Internship Coordinator with office duties.
  • Duties included general and administrative tasks.
  • Scheduled appointments for internship coordinator.
  • Organized files for the medical billing and insurance department.
Languages
Proficient in English and Spanish
Skills
administrative, administrative duties, make appointments, Scheduling appointments, Bi, charts, customer services, English, insurance, medical billing, MS Excel, Office, MS PowerPoint, MS Word, Weapons, Internet Research, patient care, Preparing patients, Police, rehabilitation, Spanish, Take messages, phone
This resume is created in 7 minutes.
Professional Summary
Efficient Medical Administrative Assistant skilled in tackling administrative and patient-oriented tasks in a fast-paced environment.
Work History
Patient Registrar 09/2014 to 05/2016
OrthoVirginia Richmond, VA


  • Enter patient demographics and verify commercial insurance and verify Medicare, Medicaid.
  • To ensure that any referrals were up to date and work comp patients had their approval from their representatives.
  • To ensure copays were applied to correct dates of service and to have a balanced financial sheet at the close of the business day.
  • Entering patient demographics and collecting copays in addition to taking the patients back to change into proper clothing for the scans.
  • I would also order x-rays necessary prior to scan.
Medical Assistant 06/2004 to 04/2006
West End Orthopedic Clinic Richmond , Virginia
  • Prepare Surgical Charts
  • Assisting a physician who often scheduled up to 60 patients a day, I made sure each patient had the appropriate x-rays before the physician entered the exam room.
  • Scheduled surgeries
  •  Applied and removed casts, sutures or staples.
  •  Assisted the physician in office procedures, such as knee drains; I&D's and wound care.
  • Sterilized any hemostats or staple removals that were used that day, and to make sure all exam rooms were fully stocked with any medical supplies that the physician may need.
Medical Assistant 08/2001 to 06/2004
NoVa Orthopedic & Spine Care Richmond , Virginia
  • Prepared charts for the week
  • Fitting patient's with appropriate brace either for the knee, ankle, or wrist.
  • Removing sutures or staples, applying cast and removals, assist the physician in procedures, such as knee drains, SI injections, and Epidural injections.
  • Crossed trained in front desk duties, which included checking in patients and updating their insurance information.
  • Taking their copays and scheduling their next appointment.
  • Interviewed patients to obtain medical information, weight and height measurements and vital signs.
  • Performed monthly inventory and maintained office and medical supply counts.


Medical Office Biller 05/1999 to 01/2001
Revenue Enhancement Professionals Richmond, Virginia
  •  Post charges and patient payments for several different types of medical practices.
  •  Responsibility to make sure the ICD-9 codes went with the CPT codes.
  •  Updated the patient's demographic information along with the insurance information.
  • Filed all claims on the standard HCFA 1500 form alongside filing Medicare and Medicaid electronically.
  • Sent out monthly patient statements and followed up with pending claims with the insurance carriers.


Medical Biller 01/1994 to 05/1999
West End Pediatrics Richmond, VA
  • responsibility to post patient charges and make sure the diagnosis went with the CPT codes.
  • Worked closely with the patients' insurance companies in order to document their accounts accordingly.
  •  Generating statements and claims on a weekly basis, and processing 151 forms.
  • Posted patient payments and insurance payments, sent out collection letters, and set up monthly payment plans for the patients who could not pay the full amount of the charge.
  • Responsibility to make sure posted charges balanced with the money received and also back up the computer system every night.
Skills
  • Exceptional communication skills
  • Quick learner
  • Medical terminology knowledge
  • Creative problem solver
  • Computer proficient
  • Organizational skills
  • Verbal communication skills
  • Issue resolution
Education
Associate of Science: Allied Health Attended 1994 & 1998 John Tyler Community College - Chester Campus - Chester, VA
High School Diploma: 1989 Patrick Henry High School - Roanoke, VA
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Summary
High-performing and multi-faceted administrative professional with over 10 years of extensive experience. Committed and motivated to the improvement of all functional processes companywide. Superb construction knowledge pertaining to OSHA safety standards. Encompassed expert clinical and assessment skills, computer savvy with exceptional writing, presenting, and interpersonal communication skills. Adept at fostering and sustaining open and productive professional relationships with all members of the interdisciplinary team, patients, and family members.
Skills
  • Strong Clinical and Assessment Skills
  • Excellent Leadership Skills
  • Proficient with EHR and EMR software systems
  • Admissions and Discharges
  • Case Management Skills
  • Proficient in Microsoft Office Suite
  • Exceptional Interpersonal Skills
  • OSHA 10\Safety knowledge
  • Excellent Time Management Skills
  • Notary Public
Experience
Harry Grodsky & Co., Inc Orange, Ct Sr. Project Administrator/Office Manager 05/2005 to 10/2016
  • Maintains and updates project logs (RFI'S, Submittal's, Drawings, Meeting Minutes, Transmittals, Cop's and Subcontracts).
  • Streamlined office management processes resulting in 35% increase in work production and efficiency.
  • Processes both incoming and outgoing mail, fax and scan information as requested.
  • Ensures that team member responsibilities were defined and understood.
  • Processes all AIA monthly and daily/weekly billings (Over 100 vendors, suppliers, and GC's).
  • Assisted in implementing safety and OSHA principles throughout the company.
Marrakech Inc Woodbridge, CT Program Counselor 06/2011 to Current
  • Assist each Client with their daily needs in group homes, ABI, and independent living settings.
  • Transport Clients to all appointments, shopping, and personal errands.
  • Cooking based on individual nutritional requirements cleaning, laundry.
  • Assist Clients with personal hygiene, financial transactions, and learning activities.
  • Document all information according to company policy and State regulations per individual Client.
  • Maintained communication logs, daily logs, financial books, medical books etc. 
  • Conducted nightly call-ins every hour from 12am-6am, room checks, and dispensed medications.
Marrakech, Inc. Woodbridge, CT Asst. Program Manager (Temp) 04/2012 to 05/2015
  • Achieved 90% of clinical goals and consistently generated improved health outcomes by educating and empowering patients in effective disease management.
  • Managed a caseload of 25 clients. 
  • Ensured that direct care staff is implementing programs, teaching strategies, and behavioral support plans.
  • Conducted over 300 admissions assessments.
 
 
 
 
 
 
 
 
 
 
Hall-Brooke Behavioral Health Westport, Ct Patient Registrar 08/2004 to 05/2005
  • Thorough data entry while documenting any incomplete admissions/registrations in manner prescribed.
  • Utilize all technology appropriately and in accordance with HIPAA and EMTALA regulations, compliance and performance standards.
  • Accurately process front desk registration for over 60 patients a day.
  • Acquired insurance authorizations for procedures and tests ordered by physicians.
Certifications and Licenses
CPR, American Heart Association, Exp. 2018
DDS Medication Certification, State of Connecticut Dept. of Health, Exp. 2018
Acquired Brain Injury Certification
Narcan Trained
Certified Notary Public, Exp. 2021
Licensed Foster Parent
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Professional Summary
I am a well-trained healthcare professional offering vast experience in the medical field for more than 18 years.  I offer excellent interpersonal communication skills and the organizational ability to provide efficient and accurate results.  I provide leadership qualities by setting a good example and being available to my peers for help and guidance when needed.  I welcome new processes which allow for better care to our patients and their families.
Skills
  • HCPCS Coding Guidelines
  • ICD-9 and CPT Guidelines
  • Familiar with commercial and private insurance carriers
  • Resourceful and reliable worker
  • Office management professional
  • Knowledge of many Healthcare Software Systems:  Epic, McKesson Practice Plus, MISYS Tiger, Medinotes, CHIMES, Innovation
Work History
Reimbursement Specialist 04/2010 to Current
Bronson Healthcare Midwest 4341 S. Westnedge Ave. Suite 2200, Kalamazoo MI 49009
  • Precisely completed appropriate claims paperwork, documentation and system entry.
  • Correctly coded and billed medical claims for various physician specialties and locations.
  • Verified patients' eligibility and claims status with insurance agencies.
  • Diligently filed and followed up on third party claims.
  • Resourcefully used various coding books, procedure manuals and on-line encoders.
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Precisely evaluated and verified benefits and eligibility.
  • Responded to correspondence from insurance companies.
  • Identified and resolved patient billing and payment issues.
  • Performed analysis of insurance contracts to ensure accuracy.
Office Manager 08/2002 to 04/2010
Paragon Health P.C. Rowe Orthopaedic Center 2318 Gull Road, Suite A1, Kalamazoo MI 49048
  • Construction Management of New Office Building
  • Annual and Monthly Budgets.
  • Accounts Payable and Receivable.
  • Payroll.
  • OSHA Compliance.
  • Development of Office Policy.
  • Insurance Billing and Coding.
  • Patient Collections.
  • Hiring and Terminations of all non-provider staff members.
  • Physician and Mid-Level Credentialing.
Billing Supervisor / OSHA Safety Coordinator 02/2001 to 08/2002
Paragon Health P.C. Nephrology Center 521 E. Michigan Ave., Suite 201, Kalamazoo MI 49007
  • Interviewed potential billing staff.
  • Supervised billing staff.
  • Medical Account Receivable.
  • Claims Statusing.
  • OSHA Compliance.
  • Implemented Collection Policy.
  • Posting Insurance and Personal payments.
Accounts Receivable Specialist / Patient Registrar 09/1997 to 02/2001
Michigan State University / Kalamazoo Center for Medical Studies 1000 Oakland Drive, Kalamazoo MI 49009
  • Actively maintained current working knowledge of CPT and ICD-9 coding principles, government regulation, protocols and third party requirements regarding billing.
  • Accurately posted and sent out all medical claims.
  • Submitted electronic/paper claims documentation for timely filing.
  • Responded to correspondence from insurance companies.
  • Posted and adjusted payments from insurance companies.
  • Identified and resolved patient billing and payment issues.
  • Confidently and adeptly handled claim denials and/or appeals.
  • Verified patients' eligibility and claims status with insurance agencies.
Education
Bachelor of Science: Public Administration; HealthCare and Accounting Emphasis 1994 Grand Valley State University - Grand Rapids, MI
Accomplishments
  • Successfully implemented Electronic Health Records at Rowe Orthopaedic Center
  • Managed Construction of New Office Building with on-time completion and budget at Rowe Orthopaedic Center
  • Implemented Medical Present Value (MPV) system at HealthCare Midwest, resulting in better contract negotiations and thousands of recovered and underpaid dollars from insurance companies
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Summary
Exceptional patient care assistant with more then 5 years experience.
Reliable , service -focused nursing professional with excellent  bed side service and charting skills gained,Compassionate and detail oriented skilled nursing assistant striving for greatness while caring for patients.
Skills
  • Quick learner
  • Results-oriented
  • Client-focused
  • Great Customer service/ Patient Interaction
  • Microsoft Office
  • Computer proficient
  • Epic Charting
  • Experience with Mechanical tools
  • ICU
  • Dressing Changes
  • ER experience
  •  CPR/First Aid Certified
Experience
Nursing Assistant 12/2015 to Current Baptist Health Louisville Louisville, KY
Responsible for patient care to patient while providing exceptional customer service.
Answer to call light
Assist with feedings
Assist with dressing Changes
Assist with bathng
Charting the patients daily Health in epic
Transport if needed

Patient Registrar 07/2014 to 12/2015 KentuckyOne Health Medical Center Jewish East Louisville, KY
Responsible for registration of patients coming into the ER.
Demographic updates
Insurance Updates
Consent forms signed
Co-Pay Payments
Responsible for Pre-Op Patients
Verify insurance
Consent forms signed
Scheduling of patients for Surgery
Patient Care Assistant 04/2010 to 07/2014 Frazier Rehab Institute Temp Agency Louisville, KY
Responsible for sitting with patients
Provide exceptional patient care
Assist with feeding/bath/dressing changes
Assist with transport to and from onsite therpy
Charting patients progress on paper while sitting with patient
Assist Nurse with patient turns
Education and Training
Certifications: Nursing Kentucky Healthcare Training Louisville, KY, United States
Certified Nursing Assistant Certificate
Phlebotomy Certificate( Training)
EKG Training
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Summary
I am a dedicated and focused Administrative Assistant who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority. 
Highlights
  • Patient charting
  • Insurance eligibility verifications
  • Medical terminology
  • Strong interpersonal skills
  • Basic Life Support Certification
  • CHAA Certification
  • Resourceful
  • Professional and mature
  • Microsoft Office proficiency
  • Self-directed
  • Strong problem solver
  • Proficient in Soarian Financials and Soarian Clinicals.
  • Anatomy and Physiology
Accomplishments
Increased office organization by developing more efficient filing system and a more successful flow for the clinic.  I have received numerable acknowledgements during my career and love working with patients and their families and making a difference.  
Experience
03/2014 to 03/2016
Front office coordinator Lake Health Wound Care Willoughby, Ohio As the Front office Coordinator I am responsible for scheduling and checking patients into soarian. I answer telephones, check patients in at my window. I am also responsible for ordering office supplies. I also work with the medical record department routinely ensuring that patient billing is accurate. I maintain the front office with excellent organizational skills and professionalism. 
01/2005 to 03/2006
Unit Secretary/Nursing Assistant University Hospitals Geauga Chardon, ohio I was the Unit secretary on a telemetry unit. I offered support to the nurses and physicians. I was in charge of answering multiple phone lines and keeping an accurate patient chart, I also was in charge of entering patient orders into the computer. It was my responsibility to answer patient call lights and offer assistance to the patients. 
01/2004 to 03/2014
Patient Registrar University Hospitals Chardon, ohio Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.  I accurately registered patients into Soarian Financials. and worked with other departments to ensure that the patients needs were met.
Education
2015
Associate of Science: Nursing Lakeland Community College Kirtland, OH, United States
2015
Associate of Arts: Nursing Lakeland Community College Kirtland, OH, United States
2016
CPR- Basic Life Support Lakeland Community College Kirtalnd
CHAA- Ceritfied healthcare Acess Associate NAHAM
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Summary
Business professional with over 33 years in supporting administrative and operations management. Actively seeking a position within the medical field that will utilize my skills and education to the benefit of my patients and employer.
Highlights
  • Bilingual Spanish/English
  • Health Care Administration
  • HIPAA Certified
  • Healthcare Management
  • Customer Service
  • Microsoft ® Office Software
  • General bookkeeping
  • Medical Billing (CMS 1500 & UB 04)
  • Medical Terminology
  • Insurance Claims & Verifications
  • Medical Coding (ICD-9, HCPCS & CPT)
  • Appointment Coordination
Experience
DATA ENTRY
October 2015 to Current
Randstad
  • Photocopied all correspondence, documents and other printed materials.
  • Organized and maintained law libraries, documents and case files.
  • Composed and revised legal documents, including letters, depositions and court documents.
  • Electronically validate and file legal documents.
Manufacturing Associate
April 2015 to October 2015
Balance Staffing
  • Responsibilities tested membrane switches on computer using the stingray program helped out in inspection with getting paper work ready for shipping.
  • Entered data for each job scanned barcodes into system and entered job cost what type of material quantity and size used.
Sorter
August 2014 to January 2015
Adecco
  • Sorted Almonds removing all foreign material including metal, rubber, plastic and insect bites in them.
  • Cleaned and disinfected all belts after a change over.
Patient Registrar
November 2013 to December 2013
US HEALTHWORKS
  • Registered and checked in patient using the A400 form Answered phones and provided Customer Service File patient records Provided patient reminders Began and collected charts for new patients Interpreted forms and instructions for Spanish speaking patients.
February 2004 to August 2012 Fuel Total Systems, CA Corporation
  • Production Team Member A tier 1 supplier to Toyota, providing fuel tanks for Corolla and Tacoma Rotation between 4 production stations per shift to process in-house blow molded automotive tank shells and assemble to final build with component parts; conducted quality checks at each station.
  • Cycle time was 1 tank per 58 seconds, up to 350 units per shift.
  • Hand trimmed flash from freshly molded tanks; bar coded, conducted initial blow inspection both internally & externally.
  • User of robotic assembly support equipment with Omron PLC system.
  • Continuously applied Toyota Production Systems philosophy of process improvement, Kaizens, to provide input for better ergonomic as well as production flow.
  • Data entry of daily production numbers and training using excel.
  • Part of industry legend by supporting zero PPM from the day we opened to closure.
September 1992 to February 2004 Qualex, Inc
  • Photo Processing and Finishing Processor Reprint, enlargement and panoramic machine operator including quality inspection and adjusting as needed.
  • Customer service receiving and acting on complaints through to resolution of problem Daily report completion to home office Trained new employees on machine operations and quality standards Member film & paper damage control teams.
Education
San Joaquin Valley College Certificate Administrative Health Care Management Professional Apartment Management School Certificate
Skills
Administrative, Photo, automotive, bookkeeping, charts, CMS, CPT, Customer Service, Data Entry, film, flash, forms, Healthcare Management, home office, ICD-9, inspection, Insurance, machine operator, Medical Billing, Medical Coding, Medical Terminology, excel, philosophy, PLC, process improvement, quality, receiving, robotic, San, shipping, Spanish speaking, switches, phones, type
This resume is created in 7 minutes.
Summary
Dependable, Diagnostic Medical Sonographer graduate with completion of two years of study in Abdomen, Small parts, Vascular and Obstetrics seeking employment on a full or part time basis to utilize my skills and knowledge, and to offer quality patient care. I am bilingual in English and Spanish.
Certifications
BLS/CPR through the American Heart Association
Highlights
  • Comprehends interaction with human tissues.
  • Explain ultrasound procedures to patients and answer any questions they may have
  • Knowledge of GE Logiq 9
  • Knowledge of Sequoia 512
  • Phillips
  • Doppler proficiency
  • Maintain patient records and add medical notes related to ultrasound procedure
  • Data entry
  • PACS
  • Stocking supplies
  • Proper sterilization techniques
  • Small body parts
  • Artifacts
  • Trained in HIPAA/OSHA compliance
 
 
  • Present images and preliminary findings to Physicians and the health care team
  • Evaluate the images for their quality, but also to interpret what was captured in the image
  • Precise measurements
  • Pulse volume recorder
  • Advanced anatomy knowledge
  • Ultrasound Physics
  • Obstetrics and fetal development Sonography
  • Venous Duplex Examination
  • Venous Duplex of lower and upper extremities
  • ABI
  • Abdomen
  • Understanding of protocols and reports

Experience
Sierra View Medical Center August 2016 to April 2017 Diagnostic Medical Sonographer Externship
Porterville, CA
Selected equipment for use in ultrasound setup according to specifications of examination. Positioned patients for optimal comfort before procedures. Operated ultrasound equipment to produce images of internal organs. Completed diagnostic-quality ultrasound exams under the direction of the radiologist. Developed and maintained effective relationships through effective and timely communication. Sterilized medical equipment after each procedure. Performed procedures such as biopsies, paracentesis and thoracentesis.
Sierra View Medical Center December 2006 to Current Respiratory Clerk III
Porterville, CA
Data entry, scheduling appointments for patient/s, time sheet coordinator, 
provide customer service to our patients as needed.
Tulare Regional Medical Center January 2006 to February 2007 Patient Registrar
Tulare, CA
Registered patients for service, collected medical insurance information, made sure all information was accurate and inputted correctly into the system.

Education
High Desert Medical College Diploma: Diagnostic Medical Sonography Bakersfield, CA
Porterville College General Education Porterville, CA