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To obtain a position as an Medical Assistant in the healthcare field where I can utilize my education and patient care experience to provide exceptional service as part of a team.


  • Clinical Medical Assistant- NHA-Certified
  •  Certified Phlebotomy Technician NCCT-Certified 
  •  CPR and AED Certified- AHA BLS for healthcare provider
  •  Customer service certified
  •  Great communication skills
  • Responsible and a diligent worker

  • Organized and detailed oriented
  • Knowledgeable of medications and medical math
  • Competent in medication administration 
  • Bilingual-Fluent in English and advancing in Spanish
03/2016 - Current
Desert Oasis Healthcare Palm Springs, 92262 Certified Medical Assistant

 Experienced in urgent care setting. -Competent in obtaining vital signs. -Wound care. -Removing stitches/staples. -ECG. -Medication Administration. -Trained in LabDaq. -Certified in BioSite Triage Meter. -Competent in phlebotomy.- Proficient utilization of a evacuated tube system, winged infusion set, order of draw colors, additives, tourniquet application, capillary puncture, lancets, blood glucometer, hemoglobin for hemocue analyzer, and the collection of urine specimen including HCG urine. -Inventory maintenance- Exam room maintenance. -Computer data entry. -Preparing patients for medical tests and examinations. -Assisting physicians during examinations. -Explaining medical procedures to patients. -Sterilizing medical instruments. -Calling prescriptions into pharmacies. -Preparing patients for X-Rays.

Oliverio Medical Group Banning, CA Certified Medical Assistant/Licensed Phlebotomy Technician

-Assisted in Family Practice and Internal Medicine Clinic

Education and Training
Victor Valley College Victorville, CA, 92395 Certificate: Phlebotomy Technician I
Colton-Redlands-Yucaipa Regional Occupational Program Redlands, CA, 92374 Certificate: Medical Assistant-Clinical

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Professional Summary
Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.
  • CPR/First Aid certified
  • Patient-focused care
  • Companionship and emotional support
  • Compassionate
  • Efficient and reliable team player
  • Committed team player
  • Adaptable
Work History
Certified Phlebotomy Technician, 01/2017 to Current
Vanderbilt University Nashville, TN
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Quickly responded to and resolved all customer service issues in a timely manner.
  • Executed hematological tests, including red and white blood cell counts, sickle cell tests, hemoglobin estimations, fragility tests, coagulation time and clot retraction time.
  • Created worksheets and logged samples correctly into the computerized tracking system.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Quickly mastered Meditech system.
Research Lab Technician Hep C, 05/2016 to 11/2016
Tennessee Department of Health Nashville, TN

  • Oversaw the complete identification, confirmation and sensitivities on mycobacteriology and mycology specimens from both state and private facilities.
  • Created worksheets and logged samples correctly into the computerized tracking system.
  • Ordered supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.
  • Managed specimen sample handling, receiving, storage and inventory.
  • Developed, maintained and improved experimental data spreadsheets.
  • Quickly mastered Meditech system.
Lab Assistant/Phlebotomist, 07/2010 to 07/2015
Gadsden Regional Medical Center Gadsden, AL
  • Provided a comforting and soothing environment.
  • Took advantage of opportunities for continuing education, quality assurance and performance improvement activities.
  • Member in good standing with Nurse Aide Registry.
  • Monitored expiration of medical supplies and medications.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Maintained a clean, healthy and safe environment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Performed procedures and uses equipment as delegated by a licensed professional, including blood draws, foley catheter removal and EKGs.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease, and muscular dystrophy.
Bachelor of Arts: Theology, 2014
NEACOT - Gadsden, AL (Satellite Location)
Associate of Arts: Medical Specialties , Current
Independence University - Salt Lake City, Utah

Associate of Arts: Medical Specialties , Current
Independence University - Salt Lake City, Utah

  • BCLS Certification
  • Certified Nurses Aide
  • Certified Phlebotomy Technician
  • CDL Certification
  • Medical Assistant 
  • Pharmacy Technician
  • Medical Billing and Coding 

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To obtain a position that will allow me to utilize my unprecedented skills and abilities for growth and advancement of the company's goals.
  • Data entry specialist
  • Prescription filling training
  • In-depth pharmacy law knowledge
  • Retail pharmacy procedure knowledge
  • Accurate pharmaceutical calculations
  • Motivated self-starter
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Local/state health laws knowledge
Work History
Customer Service Rep/ Pharmacy Tech 11/2016 to Current
  • Assist members with questions about their insurance benefits and coverage.
  • Assist Providers with verifying eligibility and prior authorizations.
  • Calculate and advise providers what quantity of prescription drugs will be covered.
  • Update demographics for member's accounts.
  • Assist members by providing general information, and/or referring those to appropriate staff as necessary.
Pharmacy Technician 07/2016 to 11/2016
  • Receive written or electronic prescription requests and verify information is complete and accurate.
  • Prepack bulk medicines, fill bottles with prescribed medications and affix labels.
  • Make outbound phone calls to Provider offices verifying the validity of prescriptions.
  • Comply with all applicable state and federal regulations related to pharmacy practices.
  • Manage inventory and fill out order forms for Pharmacist to approve.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Assisted the pharmacists with checking in and pricing drug orders, third party transactions and relevant paperwork.


Medical Receptionist 02/2015 to 07/2016
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Retrieve patient medical records for physicians, technicians, or other medical personnel.
  • Release information to persons or agencies per regulations.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
Phlebotomy Technician 08/2011 to 02/2015
Collect Copays BALTIMORE, MD
  • Draw blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
  • Match Laboratory requisition forms to specimen tubes, in accordance with applicable laws, standards and policies.
  • Release information to persons or agencies per regulations.
  • Practice infection control standards always when working patients and equipment.
  • Assure that my station was well organized always.
Administrative Assistant I 02/2010 to 08/2011
  • Maintained the work flow of the office by studying and developing reporting procedures.
  • Mailed, faxed and filed all office documents.
  • Answer multi-line console and transfer calls to appropriate party.
  • Maintained the office supplies inventory by checking stock level to determine inventory level followed by placing and expediting orders for supplies; verified receipt of supplies.
  • Schedule office meetings.
  • Ensured operation of equipment by completing preventative maintenance requirements followed by calling for repairs.
High School Diploma: 2009 PARKVILLE HIGH - BALTIMORE, MD
Pharmacy Technician Certification: 2016 THE CAROLINE CENTER - BALTIMORE, MD
Medical Assistant Certification: 2011 AMERICA CAREER INSTITUTE - BALTIMORE, MD

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Clinical Laboratory Technician skilled in performing, conducting and analyzing laboratory assays and resolving complex clinical and instrument problems.
  • Sample checking
  • Test results interpretation
  • Excellent lab practices
  • Quality control procedures
  • Lab equipment calibration
  • Clinical assays proficiency
  • Test result validity verification
04/2012 to Current
Clinical Lab Assistant Healthcare Partners of South Carolina Conway, 29526 Accurately recorded and reported test results according to established procedures. Recorded known control values from technical instruments to ensure reliability and accuracy in test results reporting. Closely followed trends and techniques in medical laboratory testing. Demonstrated testing procedures and equipment to new laboratory personnel.
01/2011 to Current
Certified Phlebotomy Technician Grand Strand Hospital 29572 More than six year experience as phlebotomist Outstanding customer communication skills Excellent leadership skills Ability to provide nursing services such as medications and injections to patients Proficiency in blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, etc Comprehensive understanding of compliance and safety
Education and Training
High School Diploma: General Studies Green Sea Floyds High School Conway, 29526
Associate of Applied Science: Human Services Horry Georgetown Technical College Conway, SC, 29526 Coursework in Psychology, Sociology, Microbiology, Anatomy and Physiology and Behavioral Techniques
Certificate : Clinical Labotory Assistant Weber State University Ogden, UT