Practice Manager resume examples

• Devise mass production and service quotes for new Honda models
• Negotiate pricing and part quantities to the buyer
• Travel to buyer locations to pitch marketing strategies
• Coordinated sales team to meet and exceed sales quotas and requirements
• Prepare and present sales cost down and pricing to new clients
  

• Monitor ECG, BP, SPO2, and C02 data
• Analyze and diagnose dysrhythmias
• Measure QRS complexes, QT, PR, and ST segments
• Report to Primary Care Physician

• Managed and oversaw monthly physician surgery schedule.
• Ensured authorizations and patient liability was determined prior to services.
• Established effective communications that garnered payment of patient liability amounts prior to delivery and/or surgical procedures.
• Managed processes that ensured daily charges were correctly coded, captured and submitted for electronic submission.
• Maintained 100% accuracy rate of daily charge entry, reducing EDI rejections and billing errors.

• Analyzed operations and made recommendations for process improvement.  Implemented best practices that increased staff efficiency, confidence and quality patient experience.
• Managed AR Revenue Cycle by reviewing billing procedures including medical coding, charge entry, EDI rejections, claims follow up, appealing denials, challenging refund requests from insurance carriers and verifying patient balances.
• Developed brand, CSR and marketing plan to establish industry footprint and increase community presence.
• Established financial benchmarks and budgets that minimized waste and increased general profits.
• Streamlined processes that improved efficiency, increasing output and daily productivity.
• Developed policies that improved communication within practice and with patients.
• Transitioned practice from manual to EHR system improving service quality and patient outcomes.
• Audited medical documentation to ensure compliance with CMS regulations.
• Developed billing policies and procedures that increased revenue and reduced average days in AR.
• Increased revenue by collecting denied and aged claims.
• Developed and implemented financial policies that improved point of service receivables.

• Carefully selected, trained and retained qualified staff.
• Created annual goals, objectives and budget and made recommendations to reduce costs.
• Evaluated patient care procedural changes for effectiveness.
• Directed the installation of improved work methods and procedures to achieve the practice's objectives.
• Actively maintained up-to-date knowledge of state and Federal billing and coding protocols and regulations.
• Diligently monitored the QA to improve performance and maintain high standards of care.
• Minimized staff turnover through appropriate selection, orientation, training, staff education and development.
• Established and maintained positive relationships with patients and other area health care providers and physicians.
• Organized and led monthly personnel meetings with team members.
• Developed and managed budget and revenue expectations while actively seeking ways to eliminate or reduce expenses.
• Observed strict confidentiality and safeguarded all patient-related information.
• Reviewed and approved time cards for payroll processing.

• General reception.
• Reception first contact.
• Keeping an appointment book for both doctors and a cardiology technician who performed cardiac testing for the cardiologist.
• Triage referrals.
• Billing and receipting of accounts including health fund accounts.
• Theatre bookings for the doctors.
• Dealt with inquires both over the phone and via email and fax.
• Coordinated a Pacemaker clinic with three different device companies. The clinics were in rooms and also remote.
• Daily contact included patients, hospitals, GP surgeries, other specialists  locally, interstate and internationally.
• Typing of correspondence and medical reports.
  
• Microsoft Office Proficiency
• Dedicated Team Player

• General reception.
• Billing and receipting of accounts including health fund accounts.
• Theatre bookings for the doctors.
• Greeted patients, answered phone calls and dealt with inquires both over the phone and via email and fax.
• Keeping an appointment book for three doctors and two cardiology technicians who performed cardiac testing for the cardiologists.
  
  
  
  

General reception 

• Billing and receipting of patient and health fund accounts.
• Maintaining daily appointments.
• Making appointments for consultations, scope and theatre bookings.
• Triage referrals from GPs and other specialists.
• Retrieve and send daily mail.
• Banking weekly.
• Reconcile the monthly direct debits from the health fund.

• Cared for two children until they started school.
• Organisied subdivision of a property. Dealt with an engineer, subcontractors and the council until completion. 
• Cared for my terminally ill sister which allowed her to die with dignity in a loving, caring environment surrounded by her family and friends.
• Volunteer for Australian Red Cross Door Knock Appeal