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Personable Account Manager successful at building strong professional relationships. Experienced in successfully selling a boutique brand into independent retailers. Excellent time management skills. Proficient with CRM systems, sales analysis and reporting.
Professional Business Development Leadership Skills Customer Service Proactive Communication Conflict Resolution IT/CRM Managment Autonomous Public Speaking
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Personal Motivated Articulate Excellent Listener Problem Solver Adaptable |
Service current clients in both the retail and commercial sector
Improve sales with current stockists by improving product merchandising and staff knowledge
Establish new stockists relationships
Identify hospitality opportunities
Manage project schedules and budgets
Liase with clients on interiors decisions
Generating work by meeting with both Architects and potential clients
Working to match client briefs with budgets and manage expectations
Maintain supplier relationships and costings
Manage all web and phone enquiries
Qualify potential clients based on budget and property suitability
Ability to convert sales with a complete knowledge of both traditional and prefab building methods
Manage the project from initial enquiry through the concept and Architectural stage. Build a strong relationship to retain clients into the building stage.
Design and implement a holistic sales approach for Audi clients
Work with the onsite service team to capture sales from existing Audi clients
Create a VIP sales experience
Identify and convert potential sales through existing data base
Significantly increased wholesale sales in VIC, TAS and NZ over 5 years
Established the first Melbourne showroom
Established and maintained a market in NZ
Managed A & D sales and relationships
Held information evenings educating clients on Interior Design principles (rug specific) at stockists
Updated client knowledge with regular training sessions
Developed conflict resolution strategies with both clients and end users
Maintained the highest level of customer service
Met quarterly KPI's
Identified, followed up and converted appropriate leads obtained from trade events
Carefully selected retail partners based on the company's brand criteria
Scheduled regular visits to retail partners to help implement creative merchandising techniques and strategies
Monitored and utilised production schedules
Managed project budgets up to $2m
Monitored costs, timescales and resources used to achieve projects delivered on time and on budget
Liaised with Architects and Builders on contract negotiations and interpretations
Read Architectural plans and drawings
Ran quality control inspections
Ensured a team of tradesmen adhered to quality expectations
Oversaw operations at 2 medical clinics
Helped create a brand identity for the clinics
Recruited clinic staff
Ensured IT systems operated smoothly between both clinics
Managed conflict resolution with patients
Managed doctor schedules
Maintained the servicing of all laser equipment
Attended conferences to procure future treatments and procedures that could be implemented
Emphasis in counselling
Focus in understanding the human psyche
CAD (1+ Yrs) Blueprint Reading (1+ Yrs) |
Microsoft Office Statistical Forecast Projecting (2+ Yrs) |
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