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Summary
Experienced, bilingual Certified Medical Assistant with more than 15 years of experience.  Eager to apply previous experience and learn new skills.  Established record of reliability and creating positive rapport with patients, family and staff.
Skills
  • Bilingual - Fluent in Spanish
  • Proficient in medical computer programming and MRS skills including Athena, Centricity, Genesis and Mysis
  •  Experience obtaining and charting vitals and other patient medical information



  • Quick problem solver
  • Excellent Communication and Customer service skills
  • Productive in a busy, fast paced environment
  • Accurately type over 100 wpm
  •  Learns quickly, takes correction well
  
Experience
Volunteer - Community Outreach Coordinator Macedonia Baptist Church Melbourne , FL

Organize health fairs and community education programs.  Assisted by Mayor Kathy Meehan, various local physicians and medical offices, as well as the Melbourne Police Department. 

Registered Medical Assistant Dec 2012 to Jul 2016
Brevard Health Alliance Malabar , FL Worked both front and back of the office.  Took patient vitals, performed EKG's and pulmonary function tests.  Worked the Coumadin clinic, tested for glucose levels, and ensured excellent patient care and satisfaction.  Triaged incoming calls and managed phone messages in busy, multi-line office.  E-scribed prescriptions and Managed medical records using Centricity Medical and Athena Medical records systems.
Regsitered Medical Assistant Jan 2010 to Jul 2011
Comprehensive Medical Care Melbourne , FL
Worked in the front and back of the office.  Handled all aspects of patient care including vitals, EKG and blood glucose testing and Coumadin clinic.  Managed the phone lines including triage of incoming calls and scheduling appointments.  Educated patients about HIV, safe sex practices, and the importance of taking prescribed medications.
Certified Medical Assistance Jan 2005 to Jan 2007
Nephrology Associates of Sarasota Sarasota, FL Worked in the front and back of the office.  In addition to standard patient care and medical office procedures, assisted in cyst removals and gynecological exams. Utilized Medical Manager computer records system.
Education and Training
Certified Medical Assistant 2001 Keiser University Melbourne, FL, USA Member of Keiser Student Government
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Background, Objective

I am a Bilingual highly motivated medical professional who wants to obtain a position that will enable me to utilize my medical skills and experience. I possess strong customer service skills, efficient clinical skills, outstanding administrative skills, and the desire to succeed.

Education and Training
Associate of Science: Medical Assistant 2006 Bryman School Phoenix , AZ
Certifications
  • Registered Medical Assistant (RMA), (AMT), Current
  • BLS - Basic Life Support, (AHA) Oct 2018- Current 
Professional Experience
Back/Front Office Registered Medical Assistant 06/2018 to Current
Dignity Health Medical Group Psychiatry Phoenix, Az

Recorded patients' medical history, medications, vital statistics and test results in Cerner Power Chart. Collected and processed co payments and out-of-pocket charges using Centricity. Greeted patients and established the purpose of their visit to ensure timely completion of check-in procedure. Answered phones and scheduled appointments.  Performed medication prior authorizations and medication refill. Checked eligibility and verification of health insurance and referrals.

Back office: Registered Medical Assistant 09/2017 to 06/2018
Phoenix Childrens Hospital Dermatology Phoenix, Az

Greet patients and prepare them for examinations, obtain patient medical history and vital signs for specialty dermatology clinic  and regular clinic. Set up biopsy trays and fill out lab requisitions for specimen testing, manage the I-pledge program, work with Sunrise Software, call patient with lab results, e-submit or call in refill prescriptions, prescription prior authorizations, stock rooms, check expirations on medical supplies and a lot more.

Back Office: Medical Assistant 07/2009 to 08/2017
North Mountain Dermatology Phoenix, AZ

Vital signs, room patients, prepare exam rooms, stock rooms, administer IM therapeutic injections, patient care, assist in surgery , suture removals, wound care, intralesional injections , called patient with lab results, skin tag removals, milium extractions, venipuncture, cosmetic procedures, prior authorizations, answering and triage phone calls, manage I pledge patients, make appointments, fax or call in RX, work with EMR software, Osha managing and maintaining compliance. Image product certification for chemical peels and a lot more.

References
References are available upon request.
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Professional Summary
Skills
Work History
12/2000 to Current
Registered Medical Assistant Via Christi Clinic Newton, KS
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Provided pre- and post-operative care.
  • Assisted with patient transfer and ambulation.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
08/2000 to 12/2000
Medical Assistant PMH Newton, KS
  • Assisted with patient transfer and ambulation.
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Monitored vital signs, such as blood pressure and pulse.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Tested and recorded blood glucose levels.
  • Changed sterile dressings.
  • Obtained information about clients' medical history, drug history, complaints and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
03/1995 to 08/2000
Certified Phlebotomist Technician Axtell Clinic Newton, KS
  • Prepared specimens for analysis and established proper chronological priorities in testing.
  • Performed diagnostic and therapeutic laboratory procedures.
  • Maintained current knowledge of developments in technical instrumentation.
Education
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Professional Summary
Registered Medical Assistant with 5 years of experience seeking a rewarding opportunity where I can apply my clinical abilities.
Accomplishments
  • CERTIFICATIONS/LICENSES Registered Medical Assistant May 2014 to Present RMA through AMT.
Work History
Registered Medical Assistant, 05/2016 to 01/2017
Urology Associates of Grand Rapids, PC Grand Rapids, MI
  • Record patients' medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Authorize drug refills and provide prescription information to pharmacies.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Show patients to examination rooms and prepare them for the physician.
  • Taking and documenting vitals, injections, catheter removal/placement, urinalysis, etc.
  • Assisted with office procedures.

Registered Medical Assistant, 11/2015 to 05/2016
Cherry Health-Union High School Grand Rapids, MI
  • Room patients for provider.
  • Record patients' medical history or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Perform routine laboratory tests and sample analysis.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment.
  • Perform bookkeeping duties, such as keeping record of positive pregnancy tests, STD testing and blood draws for the State for GRPS grant.
  • Administer immunizations.
  • Record immunizations into MICR and order immunizations every month per KCHD.
  • Performed monthly controls.

Registered Medical Assistant, 07/2013 to 11/2015
Cherry Health-Family Practice and OBGYN Grand Rapids, MI
  • Follow up with patient with lab results.
  • Complete tasks that were given by provider.
  • Assist provider with various in office procedures such as Colposcopies, Wart Removal, IUD insertion & removal, Nexplanon Insertion & removal, etc.
  • Performed lab skills such as specimen collection, smear procedures, occult blood tests, breathing treatments and urinalysis.
  • Measuring vital signs, phlebotomy, injections and EKG's.
  • Scheduled OB ultrasound appointments.
  • Scheduled induction appointments for OB patients.
  • Prepare instruments for sterilization.
  • Performed A1c's, glucose tests for diabetics patients.

Registered Medical Assistant, 10/2011 to 07/2013
Cherry Health-OB Intake Grand Rapids, MI
  • Handled patient intake, took medical history and vital signs.
  • Interpreted for Spanish speaking patients.
  • Performed injections such as TB injections.
  • Scheduled patients for follow up appointments.

Medical Assistant, 09/2011 to 10/2011
Cherry Health OB Intake-Extern Grand Rapids, MI
  • Performed various clinical duties such as urine cultures, and administrating injections.
  • Roomed patients and ensured that room was properly set up.
  • Translated for Spanish speaking patients.
  • Placed appointments and reminder calls to patients.
  • Record patients' medical history, vital statistics, or information such as test results in medical records.

Education
Diploma: Medical Assistant, 2011
Sanford Brown College - Grand Rapids, MI

High School Diploma: 2010
Rogers High School -


MI: jhk -
Certifications
Registered Medical Assistant-AMT