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Professional Summary

Dedicated attorney with an extensive background in employment litigation and legal research. Expertise in case analysis, strategic planning and negotiations. Extensive background in Human Resources consulting.

  • Legal research and writing
  • Knowledgeable of employment law issues
  • Experienced in managing regulatory compliance issues
  • Risk Assessment and lawsuit prevention
  •  Interviewing witnesses and conducting investigations
  • Well versed in Occupational  safety issues and regulations
  • Criminal defense
  • Fluent in English and Spanish
  • MS Office proficient
Work History
Human Resources Director, 01/2018 to 03/2019
Autonomous Municipality Of PoncePonce, Puerto Rico
  • Directed human resources team of 34 employees managing over 2000 employees.
  • Supervised all matters related to the recruitment of personnel within the Municipality of Ponce.
  • Implemented training programs for new and existing employees.
  • Answered questions from employees regarding health benefits, pay, retirement and personnel regulations within the Municipality of Ponce.
  • Supervised disciplinary actions against employees pursuant to municipal regulations.
  • Applied knowledge of state and federal labor laws to ensure compliance by the Municipality of Ponce as to all matters involving personnel.
  • Supervised and Managed all matters related to compliance with  EEOC, OSHA, I-9's, FMLA, and state agencies. 
  • Maintained relations with employee organizations and/or unions to ensure productivity.
  • Resolved conflicts between employees and between employees and superiors withing the administration of the Municipality of Ponce.
  • Provided interviews to local media outlets on matters concerning the implementation of public policies as to personnel within the Municipality of Ponce.
  • Prepared budget for the Human Resources Department.
  • Prepared reports to the Mayor on matters involving municipal employees.
  • Collaborated with department managers to assess needs.
  • Liaised between multiple departments to improve communications and productivity.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Implemented open door policy within the Human Resources Department.
  • Maintained municipal compliance with all local, state and federal laws, in addition to establishing organizational standards.
  • Defended projects and proposed regulations presented before the municipal legislature involving personnel matters. 
Interim Director Of Legal Affairs, 05/2018 to 11/2018
Autonomous Municipality Of PoncePonce, Puerto Rico
  • Managed team of 5 attorneys and other support staff in performing the daily functions of the Legal Department of the Autonomous Municipality of Ponce.
  • Provided legal advice and strategic planning to the Mayor on matters involving federal litigation. 
  • Routinely met with outside counsel to assign, discuss, and monitor pending actions in the state courts and administrative bodies.
  • Engaged in negotiations to resolve disputes out of court.
  • Prepared Budget for the Legal Department.
  • Advised the Mayor as to the implementation of strategies to reduce litigation.
  • Negotiated with vendors and service providers on behalf of the Municipality of Ponce.
  • Reported to the Mayor all pertinent matters pending with the the legal department requiring of her approval.
  • Supervised the negotiation of settlements.
  • Supervised compliance with discovery requests in a timely fashion.
  • Supervised attorneys engaged in ongoing litigation.
  • Supervised attorneys handling contractual matters.
Attorney - Private Practice, 03/2000 to 12/2017
Law Offices of Ruben Morales-Olivero, Esq.Bayamón, PR
  • Developed strategies and arguments in preparation for presentation of cases.
  • Presented key evidence, exhibits and arguments during civil and criminal trials.
  • Questioned and cross-examined witnesses throughout the course of trials.
  • Interpreted laws, rulings and regulations for individuals, businesses, and municipalities.
  • Analyzed probable outcomes of cases using knowledge of legal precedents.
  • Worked with management and staff to resolve pre-litigation disputes and/or reach settlements.
  • Extensive experience drafting and reviewing legal memoranda and briefs.
  • Managed all trial preparation for case litigation.
  • Explained laws, regulations, available courses of action and possible outcomes to clients.
  • Conducted settlement negotiations and trials in a multitude of cases involving criminal law, civil rights, torts, fraud, and employment law issues.
  • Managed discovery issues including interrogatories, requests for production of documents, requests for admissions, and depositions.
  • Interviewed witnesses and gathered public record research relevant to each case.
  • Outside counsel and freelance legal  researcher, reviewer, writer and trial lawyer with several law firms in Puerto Rico including RSP & Associates, and Law Offices of Antonio Bauza-Torres.
  • Successfully tried cases through verdict on behalf of both plaintiffs and defendants.
  • Successfully argued multiple appeals before the United States Court of Appeals for the First Circuit.
Associate Counsel, 07/1998 to 06/1999
Computer Horizons Corp.Mountain Lakes, NJ
  • Responsible for all employment based immigrant visa petitions of foreign workers within the company and its subsidiaries.
  • Researched and analyzed immigration law issues as required.
  • Prepared applications for certifications from the U.S. Department of Labor as to compliance with prevailing wages paid to foreign workers.
  • Managed I-9 compliance as to employment eligibility of new hires.
Bachelor of Arts: Political Science and Latin American Studies, 1995
Syracuse University - Syracuse, New York
J.D.: Law, 1998
Syracuse University College of Law - Syracuse, New York
Bar Admissions
  • New Jersey Supreme Court (1998)
  • United States District Court for the District of Puerto Rico (2000)
  • United States Court of Appeals for the First Circuit (2002)
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Human Resources Consultant 01/2014 to 01/2016 The Imaging Systems Group Inc Calgary, Alberta
  • Assessed and reported workplace deficiencies.
  • Implemented human resources environment included recruitment & selection, employee relations, performance reviews, training and development, compensation.
  • Researched and implemented Canadian and US group benefit plans, overall annual premium reduction of 30% to monthly.
  • Implemented full cycle recruit program focused on hiring experienced skilled labor; reduced headcount by 35%.
  • Developed and implemented policies and procedures.
  • Accountable for employee relations activities.
  • Responsible for accurate processing of payroll and payroll reporting.
Human Resources Consultant 04/2011 to 01/2012 Totran Transportation Calgary, Alberta
  • Responsible for implementation of full recruitment cycle, included contracts and contracts negotiations.
  • Guided senior management regarding policies practices, and employment law.
  • Ensured correct recruitment and selection procedures adhered to, promoted equality and diversity in recruitment process.
  • Coordinated employee performance reviews.
  • Managed group benefits plans.
Human Resources Consultant 03/2010 to 01/2011 Miller Thompson Calgary, Alberta
  • Contract position responsible for day-to-day duties that included:.
  • Recruitment and Selection.
  • Employee Relations.
  • Employee Terminations.
  • Implementation of file system.
Recruiter 03/2009 to 01/2010 AltaGas Ltd Calgary, Alberta
  • Contract position to support in-house Recruiter with backlog of vacant positions.
  • Collaborated with hiring managers regarding position.
  • Determined posting for position.
  • Screened resumes and conducted phone interviews.
  • Participated in face-to-face interviews.
  • Prepared compensation recommendation.
  • Presented and negotiated Offer Letters.
Human Resources Coordinator 01/2000 to 01/2007 Duke Energy Field Services Canada Calgary, Alberta
  • Planned, designed and implemented a human resources department for union and non-union environments.
  • Designed and developed a recruitment and selection program.
  • Accountable for processing payroll and payroll reports.
  • Liaison for union members and senior management; interpreter of collective agreement.
  • Informed managers on organizational policy matters such as equal employment opportunity, sexual harassment, and recommend needed changes.
  • Analyzed and modified compensation grid and company benefit plans to establish competitive programs.
  • Created new employee orientation focused on employee retention.
  • Maintained records and statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rate.
  • Developed training programs.
  • Conducted exit interviews.
  • Prepared annual human resources budget.
  • Year-end reporting.
  • Developed HR plan that aligned with the overall organizational vision, mission, values and objectives. Planed how the organization would meet current and future HR needs and how people would be supported and nurtured within the organizations  
  •  Created company policies and procedures that complied with employment, workplace health and safety, and other related legislation as applicable in the jurisdiction in which the organization operates.
  • Implemented a recruitment plan including a mix of recruitment strategies and a variety of communication processes to inform other organizations and relevant communities of the available position.
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Professional Summary
Dedicated Administrative  Representative who provides exceptional service  through active listening and problem solving.
Work History
Human Resources Representative 04/2017 to Current
Empereon Marketing Greenville, South Carolina
  • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
  • Represented organization at personnel-related hearings and investigations.
  • Entered personnel and subcontractor data into a central database.
  • Gathered personnel records from all employees from each department.
  • Evaluated timecards for accuracy on the regular and overtime hours.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Maintained a clean reception area, including lounge and associated areas.
Workforce Verification Agent 11/2013 to 05/2014
South Carolina Department of Employment Greenville, SC
  • Effectively managed a high-volume of inbound and outbound customer calls.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Gathered and verified all required customer information for tracking purposes.
Inbound Customer Service Agent 09/2010 to 09/2013
Alorica Simpsonville, SC
  • Gathered and verified all required customer information for tracking purposes.
  • Addressed and resolved customer product complaints empathetically and professionally.
  • Described product to customers and accurately explained details and care of merchandise.
Human Resources Coordinator 09/2006 to 09/2009
Maxim Healthcare Services Greenville, SC
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Implemented a tracking database for employee professional development and licensure renewal credits.
  • Collaborated with the curriculum coordinator on annual updates of the staff handbook.
Human Resources Administrative Assistant 11/2003 to 07/2006
Honeywell Aerospace-Contractor Greer, SC
  • Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
  • Processed unemployment claims and acted as the company representative at unemployment hearings.
  • Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
  • Supported human resources staff with new hire orientations and monthly departmental meetings.
High School Diploma: Yerba Buena High School - San Jose, CA
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Professional Summary

Strategic and collaborative Human Resources professional with 5 years of diverse HR experience including compensation, benefits, and workforce analytics . Proven ability to see time-sensitive projects to successful completion in a fast-paced, high growth environment.

  • Compensation administration 
  • Workforce analytics 
  • HR Systems (ADP Workforce Now, iCIMS applicant tracking system)
  • Benefits administration
  • Regulatory Compliance
  • Project management
  • Process improvement
  • Advanced MS office user
Work History
Total Rewards Analyst, 03/2016 to Current
The MENTOR Network Boston, MA
  • Analyze and provide standard and ad hoc reports on compensation and benefit plans and programs.
  • Partner with managers and recruiters on job description development, job offers, promotions, job evaluation and classification, labor market data and internal equity analysis,  and Fair Labor Standards Act compliance.
  • Developed Turnover Risk Analysis dashboard to assist managers in identifying areas of risk and making informed compensation decisions.
  • Establish and prepare Total Rewards dashboard presentations for Board of Director meetings.
  • Evaluated annual Compensation Discussion and Analysis document and identified opportunities to streamline and align with industry best practices/trends.
  • Assist with maintenance of pay structures.
  • Assist with benefit plan design and provide analysis and comparison of benefit plan options.
Supervisor, Compensation & Workforce Analytics, 05/2015 to 03/2016
Seniorlink Incorporated Boston, MA
  • Developed, implemented and administered compensation policies and programs including pay structure development and annual merit programs.
  • Partnered with managers and recruiters on job description development, job offers, promotions, job evaluation and classification, labor market data and internal equity analysis, and Fair Labor Standards Act compliance.
  • Participated in multiple salary surveys and analyzed survey data to determine company's competitive position.
  • Developed standard job description questionnaire.
  • Established standard HR dashboard for quarterly board of director meetings.
  • Led major HRIS initiatives including ADP upgrade, Affordable Care Act reporting module implementation, and transition from semi-monthly- to bi-weekly payroll cycle.
Human Capital Analyst, 09/2014 to 05/2015
Seniorlink Incorporated Boston, MA
  • Managed infrastructure of company Human Resources Information Systems (HRIS).
  • Developed standard and ad hoc reports on workforce demographics, trends, and projections, and made recommendations to senior staff based on this analysis.
  • Drove process improvement initiatives. Examples include design, documentation, and implementation of new end-to-end recruitment and hiring process, design and implementation of entrance interviews for new employees, and implementation of automated e-onboarding process. 
  • Partnered with department leadership to implement strategic organizational plans including employee engagement, talent development, and training initiatives. 
  • Developed, reviewed, and amended, company personnel policies, standard operating procedures and employee handbook content. 
  • Promoted within 8 months.
Human Resource Information Systems (HRIS) Specialist, 09/2013 to 09/2014
Seniorlink Incorporated Boston, MA
  • Maintained employee records for over 250 employees in HRIS database. 
  • Provided application and operations support to users of HR systems including trouble-shooting, reporting and user training.
  • Oversaw data management of HR systems including establishing data standards, identifying data gaps and ensuring integrity of for HR related data. 
  • Prepared reports on key human resource metrics, including turnover and terminations.
  • Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.
  • Promoted to Human Capital Analyst within 12 months.
Human Resources Coordinator, 06/2012 to 09/2013
Seniorlink Incorporated Boston, MA
  • Maintained employee records in HRIS database including entering new hires, terminations, and status changes, and performing payroll reconciliation.
  • Coordinated onboarding process for an average of 10 new employees per month. 
  • Maintained employee personnel files and ensured continuous survey readiness and compliance with federal/state/local regulations and company policies and procedures.
  • Implemented a tracking database for required compliance documentation and licensure renewal.
  • Promoted to HRIS Specialist within 15 months.
Bachelor of Science: Public Administration, 2012
Suffolk University - Boston, MA
  • Graduated Summa Cum Laude

Certified Associate in Project Management (CAPM), Project Management Institute, 2015

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Assistant Store Manager equipped with extensive experience in retail management sales, and marketing. Employs excellent leadership skills, and multi-tasking strengths. Consistently surpassing performance plans while propelling multiple stores to #1 in sales, and customer service.

  • Retail inventory management
  • Store opening and closing procedures
  • Store operations
  • MS Office proficient
  • Flexible schedule
  • Recruiting and interviewing
  • Team-oriented
  • Conflict resolution skills
  • Outstanding communication skills
Administrative Manager 11/2002 to Current Lowe's Home Improvement Kailua-Kona, Hi
responsible for all functions of the store, financial P&L statements, payroll, scheduling, customer satisfaction, Inventory, safety, and staffing.
Developed, and launched a commercial sales program that proved successful resulting in millions of dollars in additional revenue. Turned a -6% YTD commercial sales dept to +6% in six months through using this program. This program is now utilized company wide.
Responsible for stores ranging from $38 million to $60 million, As well as served as "acting" Store Manager in multiple stores.
Human Resources Coordinator 12/1997 to 11/2002 MGM Grand Hotel Casino Las Vegas, NV
Facilitated employee inter company transfers, and promotions between MGM Grand, Bellagio, Mirage, and New York New York. Ensuring all documents, payroll, and communication throughout the employee's transfer was seamless.
Worked as a team with staff assisting in Job fairs, interviewing, and orientation of external candidates.
Food and Beverage coordinator 05/1995 to 12/1997 Paramount Pictures Star trek Las Vegas, NV This was a Star Trek "themed" restaurant, ride experience my responsibilities  were front house operations, extensive training ensuring staff remained in character at all times in guest areas. Assisted management with scheduling, and other administrative duties.
Activities and Honors
2010-2015  Adopt a Marine Holiday dinner - Volunteered obtaining donations for gifts for the Marines that were stationed at Camp Pendleton during the holidays.
2010-2015 worked with the San Clemente Water Shed task force, Planned community recycle events in Lowe's parking lot. this increased foot traffic and exposure resulting in additional sales.
2010-2015 worked with local fire, and police on several community outreach events. Neighborhood watch meetings, and kids clinics to the community while simultaneously promoting the company.
2014 and 2016 Habitat for Humanity- Assisted building a home in Compton California, and Waikoloa Villiage Hawaii.
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Professional Summary
ADP, PeopleSoft, Microsoft Office, Outlook, Lotus Notes, Jobvite
Work History
VP, Director of Human Resources Mar 2014 - Jul 2017
EP + Co./Hill Holliday New York, NY
  • Serve as a business partner for EP + Co.
  • and Hill Holliday's New York office.
  • Resolve employee relations issues, conduct investigations when necessary and work with managers on proper documentation and action regarding such issues.
  • Partner with benefits team regarding benefits communications, leaves of absence, open enrollment, etc.
  • Work collaboratively with remote HR teams on the successful administration and processing of: candidate offers, new hire paperwork and on-boarding, employee position and/or salary changes, employee terminations/departures, temporary employee and/or freelancer hiring, HRIS reporting, and other HR operations.
  • Coach and advise managers on writing reviews and delivering feedback, partner with department heads to vet through promotion nominations and compensation increases.
Manager Apr 2012 - Mar 2014
IMS New York, NY
  • Managed all aspects of Human Resource administration and compliance (overall management of the HR function).
  • Handled complete employee cycle from onboarding to separation process.
  • Managed and created cultural offerings, employee engagement and recognition programs.
  • Liaised with insurance and payroll providers and managed all aspects of benefits administration.
  • Co-created and administered IMS University, the company training program which included general media training, systems training and wellness offering.
Human Resources Manager Feb 2010 - Apr 2012
Saatchi & Saatchi New York, NY
  • Manage all aspects of recruitment for junior to senior level within Account Services.
  • Provided counseling and direction to employees, facilitated communication and help to resolve conflicts.
  • Coordinated the exit process for employees; include conducting exit interviews with employees.
  • Coordinated training sessions and managed performance appraisal process.
  • Managed professional development (including promotions and rotations) within Account Services.
Oversaw Human Resources Coordinator Sep 2006 - Feb 2010
JWT New York, NY
Human Resources Generalist
  • Handled all aspects of recruitment process for Corporate groups (Accounting, Finance, Benefits, Executive Administration).
  • Conducted new hire orientation.
  • Managed employee relations issues.
  • Managed company programs (Blood Drives, Flu Shots, Admin Professionals Day).
  • Special projects relating to global talent management.
BA: American Studies May 2003
Rutgers University New Brunswick, NJ
American Studies