Human Resources Coordinator resume examples

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Skillful Human Resources Coordinator resume

PAKE NEWELL
Professional Summary
Driven HIV researcher finishing a community-based masters thesis project investigating HIV related media communication strategies. Areas of expertise include data collection and analysis, report writing and KTE, and training development.
Skills
  • Project Management
  • KTE and Results Reporting
  • Data Interpretation & Visualisation
  • Online & In-Person Training
  • Process Change Implementation
  • Large Data Set Management
  • Quantitative and Qualitative Research
  • Univariate and Multivariate Statistics
  • Statistical Packages & Advanced Excel
  • Survey Design & Participant Sampling
    		•
    Education
    Master of Science: Psychology, expected 2017
     Trent University - Peterborough, ON
    • Demonstrated ability to conduct community-based HIV research in multiple Ontario communities.
    • Familiar with OCHART and the results reported in annual View from the Front Lines publications.
    • Currently finalizing graduate thesis investigating the effects of HIV related media and strategies for effectively communicating HIV related health messages.
    • Completed an undergraduate thesis in 2015 investigating barriers to accessing HIV treatment and support services in Ontario's Central East Local Health Integration Network.
    • Coursework completed April 2017.
    • Recipient of Ontario Graduate Scholarship and Trent University Research Fellowship.
    Bachelor of Arts: Psychology and Philosophy, 2009
     Bond University - Gold Coast, AU
    Work History
    Human Resources Coordinator, 12/2011 to Current
     Personal Attendant Care, Inc. – Whitby, ON
    • Design and facilitate annual employee engagement surveys to captured key feedback from employees and report results and recommendations to management.
    • Develop and facilitate innovative new-hire orientation and on-going training for employees on company policies, compensation, benefits, schedules, working conditions and promotion opportunities.
    • Develop company personnel policies, standard operating procedures, and employee handbooks.
    • Provide monthly reports to management on key human resource metrics including trends, analysis, and recommendations.
    • Manage projects related to digitizing incident reporting, creating company-wide communication procedures to ensure privacy, and software implementation of key performance indicators.
    • Promptly respond to inquires as first point of contact on human resources issues from employees, union representatives, and external partners.
    • Management co-chair of Joint Health and Safety Committee, tracking and trending employee incidents, managing WSIB claims, and facilitating return to work programs.
    • Coordinate with multiple benefits and pension plan providers to facilitate plan amendments, annual renewals, and training programs on members services and perks programs.
    • Review company benefits and pension plan administration policies and standard operating procedures to ensure compliance with plan, legislative and collective bargaining agreement requirements.
    • Maintain employee database and track training and certification deadlines to ensure all training needs are met proactively.
    Human Resources Manager, 02/2015 to 09/2015
     Personal Attendant Care, Inc. – Whitby, ON
    • Promoted into role during the permanent manager's extended, unplanned leave.
    • Represented organization at personnel-related hearings and investigations related to union grievances.
    • Developed and enforced company policy and procedures relating to all phases of human resources activity.
    • Led and organized comprehensive training programs for 100 staff members.
    • Administered compensation, benefits and performance management, safety, and infection control systems.
    • Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
    • Updated key human resource metrics, including turnover and terminations, using reporting tools on the HRIS database.
    Certifications
    Community Based Research (2015), York University & OHTN
    volunteer history

    Volunteer, 09/2010 - Current, The AIDS Committee of Durham Region - Oshawa, ON

    • Assisted with program evaluations and report writing.
    • Designed and implemented a Volunteer Satisfaction Survey for 100 volunteers, covering training needs, engagement, and environment.
    • Planning committee member on the annual Scotiabank AIDS Walk for Life.
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    Job-winning Human Resources Coordinator resume

    Angela Thomas
    Professional Summary

    Talented office professional with experience in Quality Assurance, Human Resources, and Administrative Assistant duties. Extremely organized and detail oriented with the ability to manage multiple tasks without losing focus of priorities and deadlines. Many years of customer service experience and skilled in effective communication with a focus to develop positive working relationships to promote teamwork, development, and growth.

    Skills
    • Excellent written and verbal communication
    • Excellent organization & attention to detail
    • Strong work ethic
    • Quality Assurance experience (Life Sciences)
    • Knowledge of Regulatory requirements
    • HRIS/Benefits Administration experience
    • Proficiency in spreadsheets, databases, and software
    • Good analytical & problem solving skills
    • Training experience
    • Ability to maintain confidential information
    • Ability to work with minimum supervision
    Work History
    Senior Field Quality Assurance Specialist, 02/2018 to 09/2019
     DHL Supply Chain – Southaven, MS
    • Support the site's General Manager and customer by maintaining a work environment focused on safety, quality, collaboration, and teamwork to make the customer successful
    • Ensure safety, security, regulatory and Distribution Supply Chain guidelines are being followed
    • Review and analyze information and product specifications to determine regulatory compliance with regards to products handled and services performed at the site
    • Manage licenses, including new submissions, tracking renewals and expiration dates, and postings at the site
    • Educate and train employees on Life Science Standard Operating Procedures, Work Instructions, and Quality Standards to ensure compliance with local, state, federal and regulatory authorities
    • Update Work Instructions and Standard Operating Procedures
    • Maintain Quality records and ensure records are readily available upon request
    • Monitor site performance (KPI's) for compliance with Supply Chain and Life Science requirements as well as contractual agreements
    • Prepare routine monthly reports using Excel spreadsheets and project management software
    • Initiate and provide support to staff working on Corrective Actions and Preventive Actions
    • Assist with Regulatory, Internal, and External (customer and 3rd party) audits
    • Maintain effective communication between the customer, General Manager, Quality Manager, and all employees
    Human Resources, Benefits Associate, 05/2014 to 02/2017
     Shelby County Schools – Memphis, TN
    • Provide assistance to employees in the largest school district in Tennessee with HR Benefits and Compensation
    • Manage benefits, retirement, leave of absence and support the Compensation department
    • Provide customer service to active and retired employees as walk in customers, by phone, and email
    • Manage the district's HRIS data base and vendor databases simultaneously
    • Serve as liaison between employees and vendors
    • Manage billing accounts and reports
    • Manage personnel data and manual files
    • Verify eligibility for benefits and certify documents for Social Security and retirement
    • Assist with audits and projects
    • Assist with planning and coordinating employee awards and recognition
    • Serve as backup front office receptionist as needed
    • Perform all clerical functions including answering phones, emailing, faxing, filing, and copying.
    HR Administrative Assistant/HR Benefits Assistant, 01/2014 to 05/2014
     Shelby County Schools – Memphis, TN
    • Perform Administrative support to the HR Director and HR departmental staff
    • Served as first point of contact in fast-paced HR office with approximately 15,000 active and 10,000 retired employees
    • Perform all clerical functions including answering phones, emailing, faxing, copying, and filing
    • Manage incoming and outgoing mail
    • Order and distribute office supplies
    • Manage departmental emails
    • Schedule and coordinate meetings, interviews, and travel arrangements
    • Ensure compliance with local, state, and federal requirements
    • Maintain a neat and orderly office lobby
    • Perform other duties as assigned
    Licensed Cosmetologist, 01/1997 to 01/2014
     Self-employed – Memphis, TN
    • Provide client focused customer service to salon clients for over 19 years
    • Manage licenses, financial records, and reporting for taxes
    • Manage client profiles and track service history
    • Establish and maintain effective and respectful relationships with staff
    • Establish and maintain good business relations with critical vendors to the business
    • Maintain safe, clean, and orderly work areas at all times ensuring proper sanitation of tools and equipment
    Human Resources Representative, 10/2002 to 11/2003
     Exult, International Paper – Memphis, TN


    • Manage HRIS database to ensure accurate and timely entry of employee status changes and qualifying events
    • Support the HR Manager and assist with benefits and pension inquiries/verifications
    • Document and escalate payroll issues for severance pay, garnishments and court orders
    • Attend weekly staff meetings with management to drive continuous improvements in the department
    Accounts Specialist, 06/1998 to 08/2000
     Fritz Corporation, FedEx – Memphis, TN
    • Manage International customer accounts with high volume shipments to U.S
    • Provide customer service to inquiries and resolve issues in an efficient and timely manner
    • Process high volumes of invoices using data entry and classification codes to help expedite transport through U.S. Customs and Clearance
    • Audit high volumes of invoices for accuracy to prevent penalties and fines being assessed
    • Lead trainer for new-hire and temporary employees on job functions
    • Create and maintain filing system for documents
    • Manage department faxes and electronic imaging of documents
    Education
    University of Memphis - Memphis, TN
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    Experienced Human Resources Coordinator resume

    Sophia D. Rayo
    Summary

    Versatile HR operations professional with a powerful combination of experience within business development. Champion of leveraging exceptional team leadership, motivation, and talent pipelines. Proficient in managing various aspects of business operations with a focus on HR practices. Strong background in hyper-growth startups, talent acquisition, performance management, benefits administration, and compliance.

    Work History
    HR Operations Manager Brut Media Inc. - New York, NY 06/2018 - Current
    • Direct day to day People Operations support including troubleshooting issues and serving as the escalation point for process and system issues.
    • Implement company employee tracking platforms to manage PTO and performance management.
    • Manage employee relations by conducting employee evaluations, handling conflict resolution, coordinating employee training, managing employee discipline and separations.
    • Enforce policies and procedures, manage employee benefits, and oversee compliance of benefit programs (Health Insurance, short & long-term disability, 401K, etc.)
    • Process non-immigrant visas and international visas for employees and interns ( J1, F1, OPT)
    • Manage company payroll platform to include time tracking, reviewing contractor payments and submitting commissions/bonuses.Process company expenses and reimbursements via Concur.
    • Act as an expert resource in the use and integration of social media and relevant technologies to support company sourcing and recruitment activities .
    • Develop, lead and maintain a high quality and progressive full cycle recruitment program including compensation analysis, job description development, interviewing candidates, candidate evaluation and selection with hiring managers, and salary negotiations.
    Human Resources Manager Puffco Technologies - Brooklyn, NY 07/2016 - 03/2018
    • Maintained and enhanced the organization's human resources by planning, implementing, and evaluating employee relations and HR policies, programs, and practices.
    • Processed bi-weekly payroll for employees with ADP. Reconciled check deposits, company expenses, Workers Comp and Disability insurances.
    • Responsible for recruiting talented staff by developing and maintaining a healthy candidate pipeline. Managed candidates throughout the hiring process, from initial identification through offer acceptance.
    • Served as a liaison between management and employees by interpreting policies and procedures .Conducted investigations in accordance with company policy, state and federal laws.
    • Executed companywide conversion from ADP Run to TriNet Passport PEO Platform.
    • Performed accounting duties to include to A/R, A/P, managed international wires, processed commissions/bonuses and negotiated contracts.
    Human Resources Manager Gramophone Media Inc. - New York, NY 01/2015 - 07/2016
    • Oversaw daily HR operations for staff  to include scheduling, payroll, employee relations and annual reviews. 
    • Provided comprehensive business and personal administrative support to Founder /Chief Creative Officer of PR agency.
    • Managed busy calendar; scheduled internal and offsite meetings and coordinated complex international and domestic travel arrangements including flights, accommodations, and ground transportation.
    • Reconciled and tracked monthly expenses including receipts, expenditures, and billing department codes.
    • Conducted staff meetings and served as de facto in-house HR policy specialist (possess extensive knowledge of policies and insurance information).  
    • Performed accounts receivable duties including invoicing, researching chargebacks, discrepancies, and reconciliations.
    • Acted as a strategic change agent to push and implement constant improvement across the business.
    Education
    Certificate : Strategic Human Resources Essentials Cornell University - New York, NY Current
    Bachelor of Science: Global Media Communications NYU - New York, NY Sept 2010
    Skills
    • MS Office (Word, Excel, PowerPoint, Outlook)
    • Project Manangement - Basecamp, Asana, Trello
    • Expense Management - Abacus, Concur
    • Payroll and Benefit Adminstration
    • Labor Relations and Compliance
    • PEO & HRIS - ADP Run, TriNet Passport, Justworks, BambooHR
    • Performance Management and Staff Development
    • Talent Acquisition and Retention
    • University Recruiting and Internship Management
    • Non-Immigrant visas and international permits
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