Provide leadership and management of the full range of HR functions. Partner with key executives across the businesses to drive employee engagement, morale, and performance in an environment experiencing both significant external and internal organizational change. Establish and implement short- and long-term corporate human capital plans, which include maintaining or improving employee relations, talent acquisition and development, succession planning, workforce planning, compensation and benefits, and performance management. 

• Increased efficiency, accuracy, and access to real-time information, while saving $20,000 annually, by implementing a Web-based Payroll/HRIS integrated system (Paylocity) that housed benefits and wage information in a centralized repository.
• Orchestrated daily HR functions supporting 80 employees at all facilities and offices throughout five states and provided strategic support and coaching to the CEO, executives, and management on employee, regulatory, and business issues.
• Directed payroll systems initiatives and chaired the 401(k) Review Committee. 
• Designed high-performing strategies and executable solutions to support organizational design, performance management, recruitment, compensation, leadership development and employee engagement. 
  
• Instituted a formal performance management process that built performance accountability into all levels of the process.
• Managed all aspects of leave administration, including employee notifications and vendor management, disability programs and health benefits.
• Handled under-staffing, disputes, terminating employees and administering disciplinary procedures.

Hand-picked by the SVP of Human Resources to lead newly created Training and Development initiatives and manage special projects.

• Created 101 Individual Training Plans for all positions in the Transportation, Operations and Customer Care departments. transformed new employees into subject matter experts that became the model for training company wide.
• Collaborate closely with C-level executives to identify needs, establish metrics, and implement solutions to optimize performance. 
• Designed and implemented supply chain certification program for salary employees. 46 students completed graduation requirements, consisting of 10 online courses and 2 full-day workshops in project management and process efficiency. Each student received over 25 hours of blended learning. 
• Assimilated culture, business and performance processes in various locations. Supported multiple states (IL, IN, WI, MD, VA, NJ and NY) and over 2,100 employees. Developed innovative and standard new-employee orientation program utilized across all locations. 
• Co-facilitated annual performance appraisals, identify competency gaps, and improve employee/client engagement. Resulting in an employee engagement strategy that improved morale, retained talent, and business continuity through multiple changes with the executive leadership team.

• Created and standardized safety training across all locations that included training topics related to OSHA, Food Safety, and Physical Safety.
• Awarded the Presidential Excellence Award for outstanding achievements.

Administrator for all Human Resource Payroll and Benefits operations.

• Improved HRIS workflow productivity through process improvements which increase daily transactions to 15,000 annually. 
• Processed new hire on-boarding paperwork, department transfers, merit increases, address changes, direct deposit additions/changes, retroactive pay calculations, employee referral bonuses, union dues, promotions, paid time off and other payroll/benefit changes with the UltiPro HRIS system. 

• Created and implemented a CPR/AED training program including completing CPR/First Aid Instructor certification and purchasing AED units for all locations.
• Created and maintained a Microsoft Access Database to track employee discipline across all locations.
• Explained employee compensation, benefits, schedules, working conditions and promotion opportunities. Addressed and resolved general payroll-related inquires.
• Promoted to Human Resources Training Coordinator within 10 months.

Provide consulting and coaching to business leaders including best practices, common methodologies, available tools, etc regarding human resource issues in the areas of organizational design, talent management and compensation.

• Improved efficiency, accuracy, and access to information by spearheaded the integration of data resulting in a centralized ADP payroll system. 
• Selected benefit programs for medical, dental, short and long term disability, life insurance, 401 (k), and workers compensation which reduced employer benefit costs.
• Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.
• Drafted and reviewed financial statement compilations including reports pertaining to cash receipts, expenditures and profit and loss. before being approved by Trustee Board.
• Managed office staff to complete clerical, administrative and secretarial responsibilities and tasks.
• Maintained office policies and procedures ensuring security and confidentiality of data within the various filing systems including accounts payable and receivable, human resources, board communications, press releases, ordinances, legal documents, and medical records.