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Summary

Highly motivated, effective communicator and problem solver who successfully completed multiple combat tours with more than ten years in the United States Marine Corps. Successfully led training programs for thousands of Marines. Reliable, diligent and flexible professional with superb communication capabilities.

Skills
  • Effective team leader
  • Natural leader
  • Complex problem solving
  • Calm under pressure
  • Strong communicator
  • Strategic planning
  • Deadline-driven
  • Team development
Experience
03/2008 to 01/2010
Security Forces Leader United States Marine Corps Norfolk, VA Trained and instructed subordinates and supported units on search and rescue, hostage negotiation, close quarters battle and embassy evacuation. Patrolled areas and allowed restricted area access for authorized personnel. Worked closely with tenant commands, the naval station and ship security officers. Prepared operation plans and orders to support security of resources and installations.
01/2010 to 06/2012
Infantry Squad Leader United States Marine Corps Camp Lejeune, NC Led an infantry team of 12 members in combat operations, including providing tactical guidance. Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations. Commanded more than 1,000 armed combat patrols on foot and in vehicles. Coordinated operations with armor, artillery and air support units.
06/2012 to 05/2013
Combat Deployment Training Instructor / Supervisor United States Marine Corps Twentynine Palms, CA The Marine Combat Deployment Instructor instructs and assists in the training of basic and advanced combat skills to marine infantry and combat support units as they go through their final exercise before deployment. The Marine Combat Instructor reinforces core values instilled in recruit training by setting the superior example with professional conduct, knowledge, bearing and attitude, provides student performance counseling, assists in the conduct of parades and ceremonies, and maintains records and prepares reports.
07/2013 to 02/2017
Recruiter / Marketing & PR Specialist United States Marine Corps Columbus, OH

Conducted more than 200 interviews each year. Analyzed employment-related data and prepared required reports. Conducted reference and background checks on all job applicants. Built social networks to find qualified candidates. Developed creative recruiting strategies that met anticipated staffing needs. Established and maintained cooperative relationships with representatives of community, consumer, employee and public interest groups. Managed all media, press and public relations issues. Exceeded sales and profit goals by leading marketing and planning activities. Created and launched enhanced content strategies, improving product conversion. Coordinated with sales, marketing, technical service and customer relations to drive on-time, under-budget project completion.

10/2017 to 05/2018
Marketing Director / Sales associate GNC Westerville, OH

Implemented and evolved high-impact strategies to target new business opportunities and new markets. Designed and created marketing collateral for sales meetings, trade shows and company executives. Managed the in-house advertising program consisting of print and media collateral pieces. Presented on current promotions to the public at events and tradeshows. Developed and executed sales promotions. 

10/2017 to 08/2018
Dockworker Old Dominion Freight Line Columbus, OH

Inspected product load for accuracy and safely transported it around the warehouse. Stacked and transported all overstock to storage areas.  Operated powered lift trucks, floor sweepers, pallet jacks and forklift's safely and with a 0% incident rate.  Loaded products weighing up to 5,000 pounds onto trailers for delivery.

02/2019 to 05/2019
Marketing, Policy, Sales, Brokerage Intern Masters Insurance Group
07/2019 to 09/2019
Sales Consultant Trelevate Columbus, OH

Employed consultative sales approach to identify client needs and propose turnkey solutions which supported current business objectives while strategically highlighting benefits addressing future needs. Cultivated long-term relationships with multiple industry clients, accurately quoting prices, credit terms and other bid specifications to achieve customer objectives. Developed professional sales presentations to creatively communicate product quality and market comparisons. Elevated new business opportunities and implemented effective networking strategies across Columbus

11/2018 to Current
Brand Ambassador Combat Iron Apparel Atlanta, GA

Traveled to retail stores, conducted field recruiting and attended industry events resulting in 65% increase in brand awareness in Ohio from 2018 - 2019. Promoted products using social media outlets, including Facebook, Instagram and Twitter. Organized and carried out promotional events by setting up and tearing down event sites, interacting with potential customers and investors. Determined opportunities and maximized sales within specific market by staying current on industry trends

07/2019 to Current
Brand Ambassador Redcon1 Nutritional Supplements Boca Raton, FL

Created sales strategies to promote advertising offerings and motivate larger deals. Maintained consistent visual merchandising standards to highlight product features, attract customers and boost sales. Collaborated with advertising and promotion managers to promote products and services

Education and Training
08/2019
Bachelor of Arts: Business and Organizational Communications Otterbein University Westerville, OH, United States

Minor - Leadership

2012
Recruiting : Sales, Marketing, Public Relations Marine Corps Recruiters School San Diego, CA, United States
05/2010
Associate of Science: Nutrition Marine Corps Institute Washington Navy Yard, DC
2010
Degree in Leadership : Leadership Marine Corps Institute Washington DC, DC, United States
2010
Infantry Advanced Leadership Infantry Squad Leaders School Camp Lejeune, NC, United States
2008
Security Basic Security Forces School Chesapeake, VA, United States
2007
Infantry tactics, training, weapons and procedure Marine Corps School of Infantry Camp Lejeune, NC, United States
2007
Marine Corps Basic Training Paris Island, SC, United States
Activities and Honors
  • Otterbein University Student Veterans Organization - President (Founder)
  • Otterbein University Leadership Counsel
  • Otterbein University Leadership & Citizenship Certificate
  • Otterbein University Internship & Professional Experience Certificate
  • Otterbein University Football Team
  • Public Relations Student Society of America
  • Old Dominion Top Ten Employee's of the Month / Quarter x6
  • 8th Place - Recruiter of the Year 2013
  • 2nd Place - Battle of the Recruiters 2014
  • Recruiter of the Month x3
  • Recruiting Station of the Year 2013
  • Navy and Marine Corps Achievement Medal
  • Navy Unit Commendation Medal x2
  • Combat Action Medal
  • Certificate of Commendation x5
This resume is created in 7 minutes.
Summary
Committed to helping others with their health and well-being, with a background in research study recruitment and project coordination. Fast learner, extremely organized, with exceptional people skills. 
Skills
  • Electronic medical records
  • Excel
  • Microsoft Office
  • Microsoft Access
  • Time management 
  • Critical thinking
  • Multi-task management
  • Quick learner
Experience
Customer Solutions Representative Jun 2016 to Feb 2018
Preventure Coventry, RI
  • Provided exceptional customer service for telephone and email case traffic from initiation to close, increased engagement, identified root cause of issues and proposed solutions, for corporate wellness programs nationwide
  • Improved and enacted changes in training protocol to coincide with product development
  • Collaborated with the Account Management and Data Teams on issue identification, resolution and case reduction
  • Continually assessed product functionality and features from an end user perspective and provided feedback to the Development Team for improvement and enhancement purposes
Project Coordinator Oct 2013 to Jun 2016
Women & Infants Hospital Providence, RI
  • Led a team of 5 full-time research assistants in non-clinical research activities and served as key contact of a clinical research trial
  • Planned and executed recruitment methods to maximize enrollment
  • Ensured compliance in study protocol, HIPAA, and participant confidentiality
  • Coordinated submissions and reports to the Primary Investigator, the Institutional Review Board and the Data Safety Monitoring Board
  • Served as liaison to patients, providers, and affiliated institutions to ensure study operations functioned properly 
  • Partnered with Data Program Manager to create data collection and tracking databases
  • Implemented quality control measures and staff safety protocol
  • Collaborated with the marketing division on community outreach and advertising to increase enrollment
Field Coordinator Sep 2010 to Sep 2013
Brown University Providence, RI
  • Supervised various teams of 5 to 40 Research Assistants in daily operations of multiple ongoing research studies simultaneously
  • Provided training and certification of research staff on administering structured interviews, adhering to safety protocols and complying with quality assurance/control standard
  • Assisted in the development of various tracking systems and reports as they related to field and survey center activities 
  • Implemented quality assurance procedures to preserve and protect participant confidentiality and performed quality control procedures to ensure data integrity/quality 
  • Completed telephone, in-home interviews, and data entry for several non-clinical, health and wellness research studies with diverse populations
  • Collaborated with local healthcare provider offices and hospitals to complete medical chart abstractions through various electronic medical record systems
Recruiter/Senior Recruiter Aug 2006 to Sep 2010
Brown University Providence, RI
  • Maintained a caseload of more than 200 study participants from a multi-generation, longitudinal study cohort
  • Surpassed study recruitment benchmarks by locating, screening and scheduling participants  in various follow-up studies 
  • Acted as liaison between study participants and Research Assistants completing study Interviews
  • Assisted the Project Coordinator with various study related tasks and staff training  
Education and Training
Training Program Certificate, Comprehensive Medical Terminology 2012 Kent County Hospital Warwick, RI
Training Program Certificate 2011 Brown University Center for Learning and Professional Development Providence, RI
Management Development Program
Level One: Policy and Process
This resume is created in 7 minutes.
Professional Summary
  • Dedicated human services worker specializing in case management, situational assessments, conflict resolution and exceptional communication. 
  • 7 years of experience working with individuals with Intellectual and Developmental Disabilities
  • Effective at working with clients and families who may be in crisis. Acts as a sympathetic guide and advocate to help them navigate complex and stressful situations.
Education
Master of Arts: Human Services, 2014
Liberty University - Lynchburg
  • Emphasis in Marriage and Family
Bachelor of Arts: Psychology, 2012
Fort Hays State College - Hays, KS
Skills
  • Superior verbal and written communication skills
  • Crisis communication
  • Experience with diverse populations
  • Culturally-sensitive
  • Crisis intervention techniques
  • Computer-savvy
  • Compassionate
  • Life skills counseling
  • Organized
  • Case Management
  • Basics training
  • Teaching/tutoring
  • Strengths-based solution-focused therapy
  • Skilled community-based case manager
  • Cooperative

Work History
Special Education Teacher, 10/2011 to 02/2018
Harding University High Charlotte, North Carolina, United States
  • Transition Coordinator 
  • Coordinated special education students and teacher assistant schedules with the master schedule.
  • Improved student's analytical skills by introducing state-of-the-art computer program technologies.
  • Collaborated with a team of faculty to develop after-school tutorial program for students in need of extra help.
  • Modified the general education curriculum for special-needs students based upon a variety of instructional techniques and technologies.
  • Developed and taught lessons on relevant children's books, poems, movies and themes to promote student interest.
Donor Recruiter, 01/2011 to 10/2011
American Red Cross Charlotte, NC
  • Contacted current whole blood donors to recruit for donation.
  • Scheduled appointments to ensure maximum number of donors are scheduled each day.
  • Followed a process and appropriate scripting for conducting a call with a donor, to ensure a consistent donor experience.
  • Maintained daily production standard, including phone calls and appointments per hour, to meet established collection goals.
  • Developed a working knowledge of donor criteria to inform donors of eligibility and reduce deferral rates.
  • Maintained accurate records of donors/groups contacted and appointments scheduled to avoid errors, poor customer relations and to ensure sufficient donor availability.
  • Worked collaboratively with the fixed site recruitment manager to develop new leads and implement new donor recruitment programs to ensure an increased donor base and an adequate blood supply.
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Skills
  • Microsoft Word, Excel, Publisher, PowerPoint, Adobe Lightroom, Windows OS, etc
  • Experience with HTML, Vegas Studio, and Adobe Photoshop CC
  • Social Media: Facebook, Twitter, Instagram, Myspace, Pinterest, Sound Cloud, Snapchat, and LinkedIn
  • People-oriented
  • ​Fast learner
  • Exceptional time management skills
  • Sales expertise
Professional Summary
Results-focused Recruiter and Marketing Professional who promotes positive and productive environments. Remains calm and collected in high stress environments. Relocating to Sioux Falls, and committed to finding a superior company to grow with and represent for years to come.
Work History
National Staffing Manager | Recruiter, 03/2017 to Current
LRS Healthcare Omaha, NE
  • Seek and contact new leads through approved recruitment channels including social media and various unique marketing channels.
  • Build profiles for healthcare professionals and align them with various opportunities within hospitals and healthcare systems nationwide.
  • Coordinated the delivery of imperative information between nursing recruits and hospital clients.
  • Assisted the account managers, hospital account managers, and branch managers in complying with all corporate policies.
Lead Samsung Experience Consultant, 01/2015 to 09/2016
Samsung Electronics America: Mosaic Sales Ankeny, IA
  • Identified and qualified customer needs, developed sales strategies, and negotiated and closed profitable sales/projects with over 100% success rate.
  • Reinvented how team interacts with vendor partner Best Buy by developing innovative and creative sales pitches that were implemented into a national product launch.
  • Finished Top 50 nationally (1350 locations) in sales performance during the iconic Galaxy S7 launch.
  • Shared best practices for sales and customer service with other team members to help improve the store's efficiency.
Bartender, 06/2012 to 12/2014
Chop Mason City, IA
  • Provided exceptional customer service and built relationships in order to establish a loyal and returning customer base.
  • Learned how to work exceptionally well in a stressful and fast-paced environment.
Certified technician, 07/2013 to 12/2014
Staples Gilbert, AZ & Mason City, IA
  • Responded to all customer inquiries thoroughly and professionally.
  • Worked diligently to meet and exceed company sales goals and appeared several times on the district “Top 10 Sales Achievements.”
  • Trained and helped evaluate progress for personnel in sales and customer service.
Education
Bachelor of Arts: Marketing, 2013
University of Northern Iowa - Cedar Falls, IA
  • Completed all four levels of UNI Professional Readiness Program – “going beyond academic credit."    
  • Top performing student in Marketing Strategy course.
This resume is created in 7 minutes.
Summary
Seeking a professional position with opportunities for advancement.
Skills
  • Strong problem solver
  • Advanced MS Office Suite knowledge
  • Resourceful
  • Understands grammar
  • Critical thinker
  • High WPM
  • Computer-savvy
  • Results-oriented
Experience
02/2018 to 03/2018
Sr. Recruiter Voca - myvoca.com Rochester, MN
  • Called out to territories across the country
  • Acted as a connection between job-seekers and client companies
  • Held a call volume of 80+ daily
08/2016 to 02/2018
Barista/Cook/Sales Worker Dunn Bros. Coffee Rochester, MN
  • Took orders and aided customers
  • Kept documents organized
  • Filled out orders when necessary
  • Took phone calls when necessary.
11/2015 to 08/2015
Sales Worker/Barista Hy-Vee Albert Lea, MN
  • Maintained equipment through cleaning, and kept the storefront clean.
  • Crafted drinks and served food, filling orders Worked with customers, taking orders and selling products.
  • Kept financial records, counting till and checking reports.
06/2015 to 01/2018
Sales Intern Industrial Scientific Corporation Hollandale, MN
  • Verified that information in the computer system was up-to-date and accurate.
  • Eliminated outdated records by sending the records to be scanned.
  • Input trade show follow-up lead lists.
  • Worked with outside sales to drive email lead follow-up.
  • Attended distributor sales meetings as support for outside salesperson.
02/2013 to Current
Bassist/Manager 8th Street Jazz Combo Moorhead, MN
  • One of the two founders of the ensemble.
  • Played bass in performance settings, and aided in setup at gigs.
  • Also aided in promotion of the group.
Education and Training
2015
Bachelor of Arts: Music Concordia College Moorhead, Minnesota, United States Music
This resume is created in 7 minutes.
Education and Training
2006
Bachelor of Arts: Bachelor of Psychology Marymount University Arlington, VA, United States
Summary
An energetic Talent Acquisition Business Partner who is a self-starter with excellent analytical, organizational and project management skills. Has experience recruiting for candidates with high level clearances. Has had success staffing large prime and subprime proposals. Recruiter who communicates and collaborates effectively with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service and a solid expertise in talent acquisition.
Skills
  • Client-focused
  • Proficiency in full life cycle recruitment
  • Recruiting and selection techniques
  • Results-oriented
  • Proficient communicator
  • Excellent interpersonal and coaching skills
Experience
02/2018 to Current
Talent Acquisition Advisor for Technica Corporation Kforce Reston, VA
  • Currently leading staffing closeout/cleanup efforts on a high profile contract for a large Federal client, assuring recruiting compliance with standard practices and OFCCP requirements.
  • Responsible for full cycle recruiting activities, to include sourcing, phone screens, hire processing and assistance with onboarding communication.
  • Employed available resources to source highly-specialized technical and cleared candidates for large government client groups.
  • Maintain communication with hiring managers and candidates to provide accurate status updates throughout the recruiting process.
  • Operate within the established recruiting cycle to maintain the integrity and efficiency of the hiring process according to OFCCP, EEO and FLSA standards.
04/2016 to 02/2018
Talent Acquisition Specialist Northrop Grumman Technology Services Mclean, VA
  • Partner with 20+ large, geographically dispersed programs to drive critical staffing needs for the Health IT Technology Sector division supporting Center for Medicaid Services and Social Security Administration.
  • Strategic sourcing for niche job requirements recruiting Java,Hadoop, Scrum Master , Pipeline & Proposal positions.
  • Develop recruiting strategies for the emerging data science/machine learning competency Exceptional partnership with Human Resource Business Managers on achieving and surpassing division level goals in entry level hiring, diversity and military recruitment and intern and new graduate hiring.
  • Trained and transitioned junior level recruiters in Program education, full life cycle recruitment operational procedures and continued to provide ongoing support to all levels of Talent Acquisition team. Consult and advise BD and proposal/capture managers on upcoming bids. This includes RFP review and crafting staffing responses as needed.
  • Design, plan and execute recruiting activities needed to find the right candidates at the right time. This is inclusive of identifying keys for proposals, incumbent capture and/or staffing the program from the ground up upon contract win.
  • Counsel management and recruiters on what it takes to deliver the desired recruiting results. Create staffing plan based on contract needs for both internal and external candidates. Partner with other senior team members to create and open requisitions; assign accordingly. Monitor progress on recruiting efforts, identifying and breaking through roadblocks in an expedient manner and implementing corrective action when necessary.
  • Maintain accurate data on each project and meet with teams on a regular basis to ensure recruiting efforts are on target. 

  • Responsible for working with all TS/SCI+ cleared employees at Unisys Federal System's Reston office.
  • Interacted effectively with all levels of employees and management to increase retention in the company.
  • Provided day-to-day guidance and hands-on training on the Internal Recruiting process and procedures.
  • Responsibilities Included: Responsible for sending potential candidates contingent offers based on salary agreement.
  • Interfacing with hiring managers to collect requirements and review open requisitions.
06/2015 to 01/2016
Intelligence Sourcer/Technical Recruiter CSRA Falls Church, VA
  • Full life cycle recruiting expertise includes sourcing and skill assessment, interview and technical screen, negotiation, closing, and placement for contract, permanent, and contract to hire opportunities.
  • Responsible for the design, development, and execution of regional recruiting strategies.
  • Develop processes and strategies to attract candidates with security clearances ranging from public trust to TS w/lifestyle poly.
  • Expanded use of job boards, clearance specific job fairs, networking web-sites, user groups and other proactive sourcing techniques to recruit both active and passive candidates.
  • Built strong relationships with line managers and advised on recruiting strategies to effectively build the business and support staffing needs.
02/2015 to 05/2015
Sourcer/Recruiting Consultant IBA PROTON THERAPY Reston, Va
  • Sourced candidates for cleared engineering positions for different sites.
  • Facilitated the applicant on boarding process including reference/background checks and addressed payroll issues.
  • Assisted the Proton Therapy team with lead discovery and distribution for new opportunities, as well as continual cross marketing of other divisions within the IBA umbrella.
  • Coordinated the direction of recruiting and marketing, and modified weekly activity based on the needs of the Manager.
  • Supported the Manager in the direction of Associates in the group on a daily basis.
  • Provided ad hoc reporting/support and special projects as requested.
  • Participated consistently in networking organizations and events and maintained strong relationships.
  • Maintain candidate database including data entry, tracking, and processing changes.
10/2013 to 08/2014
Intel Full Life Cycle Recruiter HIRE VELOCITY-Booz Allen Hamilton Arlington, VA
  • Responsible for full life-cycle recruiting efforts in the Government Consulting Group, with an added focus on Technical Recruiting and the Intelligence Community to include the Security and Analytics groups at Booz Allen.
  • My current focus is Network Exploitation Analysts (CNE), Penetration Testers/Ethical Hackers, SIGDEV & DNI Analysts, Data Scientists and Malware/Reverse Engineers Led effort to hire fully cleared professionals for Maryland intelligence customer.
  • Supporting twelve prime/subprime programs.
  • Positions included: Systems/Software Engineers, SIGDEV Analysts, Network/Systems Administrators, Security Specialists, Web Developers, Cyber Engineers/Specialists, Software Tools Engineers, Red Team Core Skills Trainers, and SME Instructors.
  • Participated in "junior recruiting initiative" to hire junior talent within the Northern Virginia DC area for the Defense team.
  • Exceeded Hiring goals for the monthly Junior Hiring initiative.
03/2013 to 08/2013
Contract Recruiter Accenture Rosslyn, VA
  • Full life cycle recruiting for the Security Technology (Identity and Access Management, Business Continuity, Disaster Recovery , Smart Grid)Collaborated with hiring managers, senior leadership and HR to assess demand.
  • Worked with hiring managers on creating job descriptions.Handles all aspects of open requisitions from creation to fill, with consideration of time to fill.
  • Established relationships with hiring executives and stake holders.
05/2011 to 05/2012
Contracting Talent Acquisition Consultant UNISYS FEDERAL SYSTEMS Arlington, VA
  • Provide full life cycle recruiting and recruiting process management support to Federal Government Programs and Talent Acquisition: NIH, Library of Congress, HHS, USCG, DHS, Treasury, FBI and USDA etc.
  • Provide direct recruiting support to the CEO, VP's, Project/Program Managers.
  • Provide recruiting for federal government contracting environment both as a prime and as a subcontractor.
  • Provide full life cycle recruiting/management for Federal Government ID/IQ and Task Order Request Provide full life cycle recruiting effort for Federal Contracts i.e.
  • sourcing, vetting and salary negotiation Provide proposal and contingent recruiting support.
  • Manage company recruiting (ATS) applicant tracking system (UltiPro) Sourced and screened qualified professionals i.e.
06/2012 to 03/2013
Intelligence Sourcer/Recruiter PROVEN, INC Chantilly, VA
  • Supported the staffing and recruiting needs for the Global Systems Business Unit.
  • Responsible for sourcing screening and recruiting for proposals, pipeline requisitions and fully funded work.
  • Interfaced with Program managers on program requirements.
  • Partnered with hiring managers to identify effective sourcing strategies with the objective of presenting 3-5 qualified candidates for each opening.
  • Initiated search techniques (Internet, Social Networking, and personal networking) to identify passive candidates who may be interested in growth opportunities.
  • Support job fairs as required by strategic needs of business and for branding of client in the Washington DC Metro area.
  • Pre-screen candidates for interest, basic qualifications and salary expectations.
  • Manage all candidate activity through the use of client's applicant tracking system ATS).
  • Update report of weekly candidate activity for management transparency.
  • Provide candidate summary to hiring manager and help to coordinate interview process with manager and interview team.
  • Develop interview evaluation form to support an objective review of candidate's qualifications for the opening.
  • Follow up with candidates to continue recruiting process, answer questions and to establish interest and needs.
  • Initiate offer approval process and extend formal offer of employment.
  • Reviews applications and resumes from both internal and external sources to pre-screen for open positions.
  • Identifies appropriate candidates.
  • Forwards applicable candidate paperwork to appropriate hiring manager for review.
  • Participates in the development of the applicant flow database.
  • Develops relationships with college placement personnel, contingent labor suppliers, etc to facilitate applicant database.
  • Establish business partner relationships with targeted business unit leaders to fully understand the work environment and job profiles of all assigned job openings and pending requisitions.
  • Review pending job requisitions for accuracy and rework job descriptions, skills and experience sections to insure a compelling job posting for attracting active candidates in search of their next career opportunity.
10/2010 to 03/2011
Sourcing Specialist L-3 STRATIS INTEL PROPOSAL SUPERIOR TECHNICAL RESOURCES Arlington, VA
  • Supported large (600 + person) Intel IT proposal effort (TS/SCI).
  • Responsible for full life cycle sourcing of all new hires: candidate sourcing, phone screening, interviewing, testing, salary negotiations, offers, etc.
  • Work directly with management to define role requirements for current and future hiring needs; meet weekly to discuss candidate status, pipeline, and strategic hires as applicable.
  • Staff included project managers, business analysts, developers, architects, quality assurance staff, trainers, data warehousing professionals, call center specialists and subject matter experts.
  • Team lead responsibilities of recruiting staff.
  • Liaison with HR staff on recruiting and employee issues.
  • Work with external staffing agencies on an as-needed basis for niche requirements as well as ramp-up activities for potential bid wins.
  • Create weekly status and metric reports.
  • Attend bi-weekly corporate recruiting meetings.
  • Worked with technical team to implement automated ATS to capture prospective candidate information and develop reuseable candidate database.
  • Proficient with Resumeware, Kenexa, and LEWIS applicant tracking systems.
  • Integral to the success of delivering high volume of targeted candidates on large proposal.
  • Provided administrative support to team of 7 Intel Recruiters supporting 20+ programs with TS/SCI and TS/SCI FSP requirements.
  • Communicated and correspond with candidates regarding the proposal/recruiting process.
  • Administer Letters of Intent to targeted candidates.
  • Supported the Silver Eagle proposal effort by collecting over 100 signed Letters of Intent (LOI) from qualified candidates and incumbents and attending many company sponsored hiring invitational events.
  • Organized and managed security clearance verification process for potential candidates hiring management needs and posting available positions.
06/2010 to 08/2010
Sourcing Recruiter PREMIER RECRUITMENT-AOL Dulles, Virginia
  • Prepared Offer Letters/Offer Packages using BrassRing.
  • Scheduled interviews and brainstormed leads for upcoming issues.
  • Managed employee referral process.
  • Assisted with event coordination (job fairs, invitational, etc.).
  • Conducted recruiting research, provided sourcing support and assisted with job postings.
  • Completed candidate reference checks.
  • Monitored drug test and background investigation results.
  • Assisted with on-boarding coordination with HR Operations team.
  • Maintained applicant files to ensure compliance with OFCCP and EEO requirements.
  • Prepared reconciliation reports.
  • Provided administrative support as required for SVP Human Resources, HR Operations.
This resume is created in 7 minutes.
Skills
  • Accounts payable
  • Employee relations
  • Inventory management
  • Logistics, Marketing Strategies, retail management
  • Sales
  • Inventory control
Experience
Techinical Recruiter 11/2014 to 01/2015 Ranstad Technologies Cleveland, Ohio
  • Creatively sourced candidates online via job boards, social media, and referrals.
  • Manage full cycle recruiting process to meet the various staffing goals across all levels within multiple business units.
  • Create and implement Employment Marketing Strategies to attract passive job seekers.
  • Develop strong relationships and partner with hiring manager to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria.
  • Track and report key metrics designed to measure and predict staffing activity.
  • Regular follow up with the respective hiring managers and candidates to ensure timeliness of recruitment process.
  • Actively participate in all staffing related activities and engage in cross functional projects.
  • Develop and implement search strategy that includes vendor selection process and performance metrics for all searches.
  • Interviewed applicants and candidates in person, evaluate qualifications, and submit resumes to hiring managers, coordinate candidate /Hiring Manager interviews and follow up for feedback, assign candidates into contract, temporary to permanent and direct hire positions.
  • Maintained and developed ongoing relationships with talent workforce to ensure exceptional customer service. 
  • This includes managing employee relations, performance, payroll, benefits compensation and educating candidates on our client's corporate policies and procedures Served as the main point of contact between the employee and management.
  • Managed several large accounts within the Manufacturing and Logistics division.
Retail Account Manager 06/2013 to Current Hashtag Teez L.L.C Cleveland, Ohio
  • Responsible for reaching out to potential clients in the apparel industry, sales, quality control, inventory management (JIT) and customer service.
  • Exceeded daily sales goals and reduced inventory waste by an average of 30-50%.
  • Excelled rapidly in my role due to previous experience in retail management.
  • Led group training sessions explaining the benefits of entering new marketing verticals Partnered with Senior Management to Develop quarterly marketing campaigns Effectively tailored sales packages for each client based upon their particular business needs.
  • Solicited to potential clients to offer customized apparel solutions Helped recruit, interview, train and retain current employees to meet company business needs.
  • Solicited & executed business to business sales meetings with potential clients explaining the benefits of a corporate partnership with Hashtagteez Printing Services.
Enrollment Representative, Student Recruiter 04/2013 to 06/2013 Bryant & Stratton College Parma, Ohio
  • Focused on developing new relationships with business partners in the medical field, such as Cleveland Clinic, Metro health Systems, Visiting Nurses Association and countless other partners.
  • Arranged team meetings, set daily and weekly goals, and worked closely with management to ensure goals were achieved.
  • Participated in Corporate Round Table Advisory Board Committee meetings and Roundtable sessions Set up corporate community functions to build public awareness Set and achieved daily contact goals on a consistent basis Averaged $40,000 in new clientele on a monthly basis.
Student Recruiter 07/2009 to 03/2013 University of Phoenix, Enrollment Adviser Beachwood, Ohio
  • Built new and expanded existing client account base in the Greater Cleveland Eastside 2 territory through promotions.
  • Successfully sold educational packages by building strong relationships with local schools, businesses and organizations in the marketplace.
  • Provided sales and marketing strategies for client enrollment annual goals that met corporate objectives.
  • Proven ability to identify and acquire new sales accounts, retain existing client, design creative promotions and generate revenue and profitability Participated in team meetings, conference calls, and webinar meetings to discuss daily goals, current progress and performance trends Cultivated and maintained strong ongoing relationships with clients while working collaboratively to meet their educational needs Top performer for New Client (Student) retention and Sales in 2010.
Intern- Assistant Manager 05/2007 to 08/2007 Walgreens Pharmacy Cleveland, Ohio
  • Managed 7 to 10 full and part time associates, within the branch location.
  • Performed daily management duties, ensuring excellent customer service to both customers and vendors.
  • Gained insight into the various managerial tools and methods used in a retail management environment.
  • Interviewed cashier candidates for employment hiring Managed employees schedules, which included cashiers, stock, and pharmacy personnel Responsible for balancing cash register transactions Worked in accounts payable capacity assuring all vendor payments were made Assisted in achieving monthly sales and profit goals set by corporate for store location Worked closely with upper management to achieve corporate goals of inventory control.
Assistant Private Investigator 05/2006 to 05/2007 Bureau of Research Cleveland, OH
  • Worked in a team environment as an Assistant Private Investigator providing their contracted customer base with excellent customer service.
  • Utilized assertive communication skills to achieve corporate goals and obtain pertinent information for clients.
  • Conducted background checks for contracted clients Responsible for providing detailed reports on field and phone investigations Responsible for field surveillance for workers' compensation fraud claims.
Account Executive 06/2003 to 06/2008 Pre-Paid Legal Cleveland, OH
  • Sold legal memberships to individuals and local Cleveland businesses.
  • 3 Responsible for marketing and selling legal services to potential subscribers and existing customers Promoted within the first month of employment based upon performance of sales Assisted in the expansion of a sales team of 250+ people both inside and outside of the Cleveland market.
Education and Training
Bachelor of Arts: Entrepreneurial Management 2006 Virginia Union University Richmond, VA
Undergraduate courses 2004 Kent State University Kent, Ohio
Undergraduate courses University of Phoenix Beachwood, OH
This resume is created in 7 minutes.
Summary

To join a winning organization and that prides itself in being the very best in its field. Willing to bring nearly 15 years of retail, Human Resource, and customer service experience to an organization. Through maturity, Leadership, professionalism, and enthusiasm with an unparalleled resume of proven success's and accolades, I am able to step right into any role with 100% confidence.

Skills
  • Training and development
  • Client-focused
  • Quick learner
  • Results-oriented
  • Internal Auditing
  • Customer Service
  • Human Resources 
  • Recruiting and Staffing Initiatives
  • Sales Training and Team Building
  • Application processing
  • Issue escalation
  • Property amenities
Experience
Foot Locker Atlanta, GA General Manager 08/2007 to 06/2018
  • Increased store sales above target each quarter by analyzing daily sales and creating action plans to achieve.
  • Spear-headed a store milestone for 2012 achieving the maximum sales volume to date.
  • Elevated store's guest-satisfaction from 76% to 98%; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • 1st in the district to win all three of the following awards: Top Ten Store Ranking, High Percentage Sales Achieved a 28.5% increase in store sales within first 8 months of tenure.
  • Actively recruited stellar talent by selecting, hiring sales associates and facilitated new hire orientations.
  • Championed an employee incentive structure where awarded for top performance.
  • Created dedicated sales team. Improved employee relations, and enhanced the customers overall experience.
  • Interviewed and hired new staff. Track record of hiring loyal sales team and successful new hires.
  • Inventory Management: monitored inventory levels and coordinated store shipments
  • Ensured profitability and met or exceeded corporate goals by maintaining a fully stocked facility, organized to maximize sales potential through creating and implementing functional planograms based on semi-annual inventory and "spot" inventories.
  • Elevated store's guest-satisfaction from 76% to 98%; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Elevated store's guest-satisfaction from 76% to 98%; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Elevated store's guest-satisfaction from 76% to 98%; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
Gables Residential Atlanta, GA Leasing Consultant - Part Time 02/2012 to 08/2015
  • Conducted background checks on applicants.
  • Contacted and followed up with tenants on their renewal notices.
  • Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.
  • Escalated critical issues to the property manager to ensure they were immediately rectified.
  • Settled tenant conflicts in the most effective manner possible.
  • Checked rental eligibility by following  Gable's verification process.
  • Conducted surveys of the property market to obtain information on current trends. 
  • Marketed and advertised vacancies on media and advert channels to attract potential tenants. 
Sevarg Staffing Atlanta, GA Recruiter Coordinator 01/2004 to 07/2007
  • Performed customer service functions by answering 50 phone calls daily.
  • Set appointments and interviews for job candidates via phone and email.
  • Served as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Identified staff vacancies and recruited, interviewed and selected applicants.
  • Assisted in termination procedures.
  • Planned corporate events, conventions, meetings and gatherings.
  • Assisted with recruiting, background checks and reference checks.

Education and Training
High School Diploma: High School Diploma 2000 Savannah High School, Savannah, GA
BBA: Business Administration 2020 Georgia State University, Atlanta, GA, United States
This resume is created in 7 minutes.
Summary
A proven management professional with over 20 years' experience specifically in the areas of recruiting, mentoring, training and supervising staff, team building, customer relationship management, and collaboration with upper management and board of directors. Skilled in developing training modules and conducting training seminars. Reviews resumes and prepares new hire paperwork in a timely manner.  Extensive experience delivering innovative solutions at the local and regional level. Expertise in employee relations, training, payroll and state and federal laws. Expert in vendor relations and negotiating large scale contracts. Effectively manages P&L on million dollar projects. Professional meeting and presentation skills which include proficiency in MS Word, Excel, Outlook, and Power-point.
Skills
  • Operations Management
  • Team leadership
  • Program development
  • Staff training and development
  • Confident public speaker
  • Relationship and team building
  • Cultural awareness and sensitivity
  • Mission & Vision Driven
  • Social media expertise
  • Community relationships
  • Recruiting
  • Hiring and retention
  • Personal and professional integrity
  • Financial statement analysis
  • Effective time management
  • Budget forecasting expertise
  • Strong organizational skills
  • Flexible team player
  • Goal-oriented
  • Excellent communication skills
  • Event planning and logistics
  • Excellent interpersonal skills
  • B2B marketing
  • Compensation administration
Experience
AIKEN BOARD OF REALTORS, Inc AIKEN, SC Association Executive 05/2003 to 03/2018
  • Conducted reference and background checks on all job applicants. 
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Contacted all job applicants to inform them of their application status.
  • Thoroughly explained the employee handbook during new employee orientations.
  • Shared the mission of the group to the public with successful community outreach and marketing strategies.
  • Collaborated with organizational leadership, including board of directors, to strategically affect the direction of operations. 
  • Wrote, maintained and enforced policies and procedures, bylaws and the employee handbook.
  • Expertly planned, coordinated, organized and directed all operations of the Aiken Board of Realtors/MLS.
  • Regularly evaluated employee performance, provided feedback and assisted, coached and disciplined staff as needed.
  • Established and maintained positive relationships with government regulators, board of directors, vendors and community at large.
  • Mediated complaints Realtor to Realtor and Public to Realtor.
  • Spearheaded the creation of blogs and social media content.
RCS Corporation Aiken, SC Recruiter (Temp Position) 01/2003 to 04/2003
  • Conducted reference and background checks on all job applicants.
  • Communicated the duties, compensation, benefits and working conditions to all potential candidates.
  • Managed all phases of recruitment, including defining hiring management needs and posting available positions.
  • Contacted all job applicants to inform them of their application status.


SUNRISE COLONY COMPANY-SIENA LAS VEGAS, NV Manager 02/2000 to 11/2002
  • Gathered and analyzed data on community needs and interests. 
  • Solicited contributions and participation from local businesses to promote and improve community events and activities.
  • Estimated and justified financial, staffing, facilities and equipment costs based on project needs and available resources.
  • Coordinated the scheduling of 30 events per month for homeowners and the public. 
  • Recruited, trained and supervised staff members.
  • Monitored program budgets and costs to verify expenses were within budget parameters.


SUN CITY SUMMERLIN COMMUNITY ASSOCIATION LAS VEGAS, NV Program Director 11/1998 to 02/2000
  • Managed all aspects three independent recreation centers for the Sun City Community of 14,000 residents.
  • Developed and managed annual operating budgets for the three activities centers.
  • Recruited, hired and trained new employees for both exempt and non exempt positions.
  • Planned and executed all special events for the community.
  • Prepared correspondence, accounting and financial documents for analysis. 
  • Tracked class attendance and monitored class size to gauge the effectiveness of courses.
  • Promoted club programs, products and services to participants.


SUMMERLIN HOSPITAL MEDICAL CENTER LAS VEGAS, NV Employee/Guest Relations Specialist 03/1996 to 11/1998
  • Addressed inquires from employees and management regarding new-hire activity and ongoing employee relation issues.  
  • Supported over 250 employees at all levels, including executive leadership.
  • Evaluate employee satisfaction and administered team-building activities.
  • Visited patients on a daily basis to address concerns, problems or special requests.
  • Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget.
  • Present statistical data to the CEO, Quality Manager and Chief Nurse Executive on problem areas and which areas exceed in patient satisfaction.
  • Chaired the Employee Service Excellence Committee.
  • Managed, recruited, selected, orientated, placed, trained, and maintained a volunteer population of over 100 members.
  • Designed an awards program for exceptional customer service demonstrated by a volunteer.
Department of Social Services- Human and Health Services VENTURA, CA Eligibility Officer II 06/1992 to 03/1996
Education and Training
Human Resource Management Certification 2001 COMMUNITY COLLEGE OF SOUTHERN NEVADA- Soaring Eagle Enterprises, Inc.
Bachelor of Art Degree: English, Communication 1992 CALIFORNIA LUTHERAN UNIVERSITY
Activities and Honors
Aiken County Habitat for Humanity Selection Committee 2011
Leadership Development Program - Graduate 2010
South Carolina Association of Realtors Executive of the Year -2013
Member of the Citizens Advisory Board to Revitalize Downtown Aiken-2017
Aiken Chamber of Commerce, Board of Director-2017
Realtor Certified Executive Designee- 2017-present
Mead Hall School Fundraising and Recruitment Committee- 2018-present

This resume is created in 7 minutes.
Summary
Experienced and dedicated professional bringing more than 25 years of experience in office administration, recruiting, billing. Expert in revenue management and negotiations. Exceptional customer service skills, strong work ethic, professional demeanor and great initiative. 
Skills
  • Recruiting and selection techniques
  • Motivational communicator
  • Excellent interpersonal and coaching skills
  • Talent assessments
  • Tenstreet recruiting software
  • SalesForce utilization
  • Accounts receivable expertise
  • Invoicing
  • Accounts payable, Peachtree/Sage
  • Microsoft Office
  • CPT and Diagnosis Coding
  • Results-oriented
Experience
Patient Account Representative/Collector 06/2017 Current Rehabilitation Associates of Indiana Indianapolis, IN
  • Generating and mailing patient statements.
  • Patient phone calls to collect payment and posting those payments to the system.
  • Set up payment arrangements and prepare accounts for collections.
  • Resolving denials and insurance issues.
  • Utilization of iSalus software.
  • Preparing and coding invoices for practice payables.
  • Payables through Peachtree/Sage software.
Recruiter 04/2014 04/2017 Celadon Driving Academy Indianapolis, IN
  • Lead generation and tracking.
  • Utilized Tenstreet and SalesForce software for various recruiting needs.
  • Organized scheduling and onboarding of new recruits.
  • Provided onsite training.
  • Prepared travel arrangements.
  • Communicated with students on a regular basis to ensure program completion and graduation.
Billing Representative 02/2010 03/2014 My Ortho Team Indianapolis, IN
  • A/R Management.
  • Handled full life cycle of patient account billing, from the time patient entered practice to final payment of claims.
  • Acted as Patient Account Representative.
Patient Account RepresentativePatient Account Representative 05/1998 02/2010 Fresenius Medical Care Indianapolis, IN
  • Followed up on claims denials.
  • Cash posting. 
  • Performed month-end auditing and reconciliation.
  • Handled accounts from multiple states.
Education and Training
High School Diploma: Franklin Central High School Indianapolis, IN, United States
  • National Honor Society Member