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Dynamic management professional with 20+ years of experience in all aspects of operations management with a focus on streamlining processes and developing strong relationships. Exhibits exceptional communication, organizational and presentation skills. Proficiently manages people and tasks while effectively executing the desired business objectives. Versatile and innovative with remarkable attention to detail. Recognized for outstanding account development with a focus on exceeding customer needs and expectations while improving bottom line objectives.
Operations and Logistics
Sales and Marketing
THD is a leading service provider in the selection and management of Temporary Housing for both Insurance and Relocation clientele across the United States. I have been an innovative participant in the company's growth and success since its 2001 formation. Integral in growing the company from 2 employees in 2001 to over 70 employees in 2015. As one of the founding Partners, have been an essential piece in increasing the gross revenue from $441,808 in 2002 to over $61,317,496 in 2014.
As a founding partner, I have been responsible for the management and oversight of all operations with focus on the relationships between servicing workforce, Additional Living Expense (ALE) programs and our clients. I have been actively involved in the hiring and training of new employees while overseeing the development and implementation of processes and organizational procedures. THD has been named as one of the fastest growing companies in the United States by Inc. Magazine every year since 2007. In addition, the SMU Cox School of Business and the Dallas Business Journal recognized THD as the 45th fastest growing company in Dallas in 2015.
Licensed Real Estate Agent assisting families relocating to the Dallas / Ft. Worth area. Provided an elevated customer experience to generate a loyal clientèle. Maintained connections with clients to encourage repeat business and referrals. Managed contracts, negotiations and all aspects of lease paperwork to finalize the rental properties and exceed customer expectations. Used NTREIS and other realtor databases to find properties for clients. Guided clients from beginning to end of the leasing process in choosing the right property.
Highly involved in giving back to the local community through Special Olympics of North Texas as well as various organizations that assist the Homeless in the Dallas / Ft. Worth area.
Efficient transportation logistics professional well-versed in materials management and inventory reconciliation. Highly organized and detail-oriented with a talent for accurate shipment tracking and problem resolution. Motivated Trucker proficient in transportation management. Thrives in dynamic and fast-paced environments. Seeking position of increased responsibility with room for advancement. Resourceful Operations Manager bringing comprehensive background in transportation and personnel management.Thirty years of transportation experience. Five million miles, all weather experience. Competent interpretation of all DOT federal regulations