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Driven Executive Assistant adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy, efficiency and achieve organizational objectives. Possess the skills to complete complex tasks and projects quickly with little to no guidance, react with appropriate urgency to situations which require a quick turnaround, and efficiently and proactively solve challenging problems within the organization.
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Seasoned Sales and Marketing Professional with 20 years experience planning, launching and optimizing marketing strategies for Merck, Novartis and now Boehringer Ingelheim. Team-oriented leader with success in leading teams in growing brand awareness within key areas. Excited to bring talent and expertise to the Reimbursement & Access Management Team.
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Oversee and direct all day-to-day administrative and management functions of the Firm including financial management, personnel, information systems, marketing, facilities management, and administrative policies and procedures. Given considerable authority and autonomy to achieve Firm goals and objectives, including improved operating efficiencies and enhanced profitability.
Manage a team of Intake Specialists tasked with converting personal injury inbound cases. Hire, train, coach and develop new hires on company policy and procedures.
Responsible for developing and delivering AT&T's global employee and management training including product and job training for new hires. Served as a liaison for product understanding between employees who implemented AT&T products, provide support services and consulting services to clients and the serve as a product subject matter expert. Scheduled and conducted regular training sessions with new hires as well as existing employees, leveraged relationships to ensure that trainings were productive and efficient and were modified as needed.
Coach, training and Business consulting experience, specialist in Re engineering helping to optimized process, finance and services. Experience like Top-ranked sales manager recognized for contributions to record-setting sales figures, territory expansion and new account development.
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Organizational Reengineering, Process Reengineering, Coaching, Training Workshop: Team Work, Leadership, Effective Communication, Emotional Intelligence, Sales, Customer Services.
Life Insurance Agent
Achieves sales training operational objectives by contributing sales training information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining sales training system improvements; implementing change.
Business and Marketing Department.
Speaker for many conference and congress for Business and Marketing Department.
Honor for collaboration, Club Employee Claro RD, 2013
Executive Platinium, Claro RD, 2013
Manager of the Year, Claro RD, 2008
Team of the Year, Claro RD, 2009
Achievement Award, Individual Bronze, Claro RD, 2008
Recognition by the Vice President, Claro Rd 2007, 2008
Quality and Customer Service Award, Finalist category, Claro RD, 2005
Nominated for the quality awards, 2002,2003. 2004, 2006, 2013
Exceeded achievement Sales, Verizon actually Claro, 1998,1
Certificate for contribution achievement goals, Claro, 2001,2002,2003
About 24: Awards, Recognition, honor receive with JCI in DR for achievement like leader and collaboration with this organization.
Junior Chamber International/ Volunteer AFS International/ Volunteer Patronatos del Cancer, Volunteer Samaritans Purse, Volunteer Kids Sunday school, Warren Grovetown.