Training Manager resume examples

• Performed indepth analysis of program's objectives and procedures.
• Analyzed and coordinated the logistical collecting of training records of over 4K governmental auditors.
• Oversaw and assigned auditors' progression courses in accordance with fields' path of progression.
• Updated and maintained curriculum for Department of Defense Contract Auditors worldwide.
• Instrumental in the smooth transitioning and training of auditors on new software.
• Recognized with achievement award for exceeding goals.

• Oversaw volunteer service program of 400 volunteers.
• Kept documentation of monetary donations and coordinated efforts with general accounting office.
• Planned and executed special events and fundraisers.
• Spoke at universities to increase awareness and recruit volunteers, and interns, in the medical field.

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• Developed learning objectives and implemented curriculum for CNIC purchase card holders and administrators worldwide.
• Trusted to post governmental wire transfers up to $10M.
• Managed Fleet and Family Support Center (FFSC) appropriated/non-appropriated funds and programs.
• Reviewed expenditures to determine accuracy and legality of a $20M account. 
• Composed procedural and organizational correspondence, evaluations, and audits.
• Managed the Treasury Offset Program (TOP) via the IRS.
• Researched, proposed and implemented vendor services to decrease costs to organization.

• Initial member of a newly built team established to launch OFEV (nintedanib), an orphan drug and first approved treatment for idiopathic pulmonary fibrosis- a rare and fatal lung disease.
• Consistently & compliantly follow up and monitor, without violating HIPPA rules & regulations, new patient starts and refills via application of OFEV Optics through proper internal and external customer communications HCP office/AD/RAAD, etc.-, providing overall exceptional customer care exceeding a goal attainment of 117%  in 2016, 122% in 2017 and an exit market share in 2018 0f 58%
• Strong growth in Market Share; YTD 2019 62%.
• Participated in the Sales Advisory Team for Marketing in 2015; initiated a National Training Workshop at the 2015 Fall POA Meetings which resulted in a roll out of an underutilized marketing piece.
• Ongoing mentorship program with IPF Market Research Analyst; market research includes analyzing the behavior of customers, including thought processes to diagnose patients, trends with overall knowledge of ILD , and preferences of treatment; on going observation of video research and different market research concepts.
• Observe the future research concepts and  project guidelines with Analyst to initiate vendors to provide SOWs and assist in proofreading project invoices to ensure accuracy.
• Shadowing Senior AD in Marketing; providing ideas and insight to encourage positive implementation of the CSO Market Expansion Project in the US to accomplish a positive ROI in 2019.

• Primary support of IPF Phase 1 and Phase 2 training; management of live training agenda, development and maintenance of the training content, and delivery of both virtual and live training to new-hire classes.
• Work with vendor to discuss and compose learning systems for IPF, SSC-ILD & PF-ILD; review written content of the SME, discussed future needs of modules and what the modules should contain in terms of clinical trials, guidelines, physician profiles.
• Participate in ongoing discussions with Legal and Regulatory, Access & Reimbursement Team, IPF Marketing and IPF Medical to review all content for new learning system for SSC-ILD & IPF through Vault plus role out of  multiple POA/National Sales Meeting workshop content to ensure alignment with brand strategy.
• Participated as a Class Mentor in IPF Live Training Classes since 2015; supported marketing messages and how to initiate pull though, assist with role plays and certifications.

• Field Sales/District Trainer for Meningococcal Disease/Menveo: Participated in New Hire Training in headquarters; assisted with role plays and certification, lead product training sessions which in turn lead to the development of successful Field Representatives.
• Developed selling workshops for POA Meetings; worked with marketing team and sales training team to develop content based on the current issues/obstacles the field sales teams were facing.
• Assisted District Manager with all new hires on the team; mentored and supported new sales members on the team to prepare them for success in the first year on territory.

• Effectively Launched Menveo in Connecticut in 2013 once product became available on State Vaccine Project, resulting in the top 10% for Sales Performance in the Nation March 2014 (ranked #9 out of 141 Sales Representatives in the Nation YTD).
• Continually develops, executes and measures territory business plan consistent with district objectives specifying strategies and tactics necessary to grow and maximize sales within territory resulting in a 23% Market Share in Connecticut post launch of 7 short months versus the competitor.
• Generate ideas, suggestions and recommendations to help Novartis Vaccines and Marketing Leadership to improve its efficiencies, productivity, and overall impact of Menveo: resulting in the Silver Award in the Novartis Innovation 2012 Competition.
• Successfully Launched Menveo in New York in 2010, Novartis Vaccines & Diagnostics' 1st Major US Launch in an extremely competitive market resulting in sales over $600,000.00 in the Pediatric Market.
• Effectively gained a R12M Market share of 19.4% over the competition resulting in a market share that was 2.5 % above the company's National Average (17%) for 2011.
• Completed all necessary training included coursework of Immunology, Infectious Disease and Pathogens, Vaccinology, Affordable Care Act, Government Regulations and Vaccine Policy.
• Work with Group Purchasing Organizations, National Key Accounts, Pharmacies and Hospital Systems to pull through business of Vaccine Portfolio.

• for Singulair (Asthma), Gardasil ( HPV) and Vaqta (Hepatitis A) at Headquarters based-training in West Point, PA; lead training for new hires and existing tenure representatives resulting in organizational consistency and maintenance of compliance.
• Completed "Science of Training" lead by the Merck Sales Training Instructors; content including Adult Learning Styles, Constructive Coaching Workshops, Accelerated Presentation and Facilitation Skills and Workshop Development.
• Facilitated selling skill workshops, lead product and obstacle handing presentations, coached and mentored representatives during role play activities, conducted certification process for all new hire representatives.
• Responsible for development of selling/training workshops; worked with Merck Medical Legal Department to ensure accuracy to pull through new training content which resulted in compliant regulated training.

• Effectively and persuasively communicate disease (including Asthma, Human Papillomavirus and Hepatitis A) and product information resulting in an increase of sales among Pediatric, Pulmonology and Gynecologic Market in Connecticut for Singulair, Gardasil, and Vaqta.
• Successfully opened and managed vaccine accounts in pediatric and gynecology offices in CT increasing overall territory sales worth from less than $1 million dollars to over $12 million dollars.
• Year over year increasing sales in the Top 10% of region based on exceptional selling skills resulting in being bestowed the Vice President's Club Award in 2007 and the Director's Award in 2006 for the Top 20% of region for Singulair, Gardasil and Vaqta sales.
• Successfully launched Gardasil and was the winner of 2 consecutive Market Events for Gardasil in 2006 during product launch which in return raised community awareness of Merck's products.
• Finished 2nd out of 68 Vaccine Specialists in the Northeast Region in 2007 based on high sales performance that increased company profitability.
• Brought notoriety to Merck tripling plan for Gardasil to 315%; ranked #3 in Northeast Region in 2007.
• Ranked #1 in the Northeast Region for Vaqta, increasing overall sales in 2007 by exceeding plan at 252%.
• Finished 2006 in the Top 20% of NE Region for Gardasil - 205% to plan, 186% to plan for Vaqta, and 106% to plan for Singulair; increasing overall profitability for Merck.

• Increased market share and drove sales growth for Singulair, Fosamax, Zocor, Cozaar, Hyzaar and Maxalt among targeted physicians such as pulmonologists, cardiologists, internists, neurologists, nephrologists, endocrinologists and also hospitals by conducting Merck Educational Programs and disease product presentations.
• Merck Certified Representative Trainer for Zocor and Fosamax.
• Facilitated team meetings, provided ongoing disease education which included Cardiovascular Disease, Diabetes, Diabetic Nephropathy, Hypertension, Asthma, Allergic Rhinitis.
• Osteoporosis, motivated counterparts to increase market share, assisted with product and disease education along with selling messages to ensure product growth.
• Drove Merck's profits by achieving sales in the top 20% of region; culminating in receiving Director's Award for Singulair and Fosamax in 2005.
• Highest overall Zocor market share of 23.5% in region for 2002 to 2004 producing stock value increase.

• Developed major accounts across the United States, Canada & Europe; increased total sales from $1.2 million in 1999 to over $3.8 million in 2000.
• Sales were increased via exceptional customer service; aggressive sales and marketing programs, strong follow up and project management skills.
• Organized and implemented national promotions with well-recognized global brands; maintained approval responsibility by assuring corporate compliance.
• Awarded Cannondale's sales growth awards in both 1999 and 2000 for an increase in sales over 50%; consistently ranked in top tier for sales performance for the nation thus increasing company's overall ranking.