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Work History
Workforce Specialist 09/2014 to Current
The WorkPlace Bridgeport, CT
  • Assist Program Director in managing the delivery of a federal grant within the terms, regulations and guidelines set forth by the funder.
  • Collaborate with Program Director to in implement all grant deliverables to the participants in the program.
  • Compile and analyze information and data regarding the grant program while providing recommendations to improve service delivery.
  • Created a recruitment network with community employers, schools, social services agencies, and potential participants regarding the program and all it"s services.
  • ​Prepared and facilitate weekly client workshops.
  • Recruit and enroll participants from designated area.
  • Maintain participant records ensuring appropriate documentation is on file and up to date.
  • quarterly written reports about the grant-funded program.
  • Work with approved vendors to enroll eligible participants and provide follow-up advisement. 
  • Created a tracking database to assist with participant participation retention rate in the program.
  • Prepares written statistical reports to management about program and  participants.
Training and Program Instructor 07/2007 to 09/2014
Concepts for Adaptive Learning New Haven, CT
    • Developed, and designed a program for adult clients on computer skills, career counseling, and job seeking marketing strategies. ·  
    • Collaborated with community business in efforts to elevate computer literacy for low-income clients in New Haven, Waterbury, Bridgeport, Hamden, and Hartford CT. · 
    • Produced and administered a training computer curriculum for the Microsoft Office Suite.· 
    • Instructed and trained  clients on, “How to Start Your Own Business”. 
    • Conducted, analyzed, and interpreted “pre/post” assessments to track program growth and program evaluation.  
    • Served as liaison for city with professional, business and civic groups, community organizations and individuals.
    • Prepared weekly written and oral reports about community service programs.
Program Director 02/2003 to 07/2007
Gateway Community College New Haven, CT
  • Retained and counseled low-income and high-risk clients to matriculate in planed two-year period.
  • Boosted retention rate for at risk clients/students from 13% to 87% in four-year period by developing, maintaining, and monitoring retention records and retention rates.
  • Promoted and authored S.T.R.O.B.E. - Striving to Retain Outstanding Brilliance and Excellence), which is a nationally known retention methodology program, used to address the needs of high-risk people.
  • Employed a systemic and integrated Early Warning System to approach client retention.
  • Managed and maintained a balanced budget of $2,000,000.
  • Served as liaison for Program with professional, business and civic groups, community organizations and individuals.
  • Prepared weekly monthly, semester, and annual written reports about the status of the service program.
Bachelor of Science: Human Development and Family Relations 1988 University of Connecticut - Storrs, CT