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Career Focus

Security professional who upholds high ethical standards and is honest with supervisors, employees and customers at all times regarding suspicious events and security questions.. Handles multiple responsibilities simultaneously while providing exceptional customer service. Responsible Cashier experienced at managing front of store needs in busy environments. Seeking role of increased responsibility where strengths in service and sales will be valuable.

Core Qualifications
  • Energetic work attitude
  • Enthusiastic
  • Courteous demeanor
  • Strong Organizational skills
  • Active Listening Skills
  • Professional appearance
Accomplishments
  • Multi-tasking: Utilized two cash registers at in tandem to maximize customer flow.
  • Maintained high traffic/customer satisfaction during low staffing days.
  • Installed wiring and electrical appliances for commercial sites with a 25% ahead of-schedule rate.
  • Trained a fellow colleague whom later became Head Cashier
Work Experience
United Security services, INC New York, NY Security Officer 05/2019 to Current
  • Monitor CCTV
  • Conduct bag checks through X-Ray Baggage Scanner
  • Issue Visitor Passes
  • Patrol Lobby and Bathrooms
  • Ensure safety of guest when on Lobby Post
  • Ensure emergency doors are locked
  • Constantly patrol the Hotel
  • Respond to calls for service in a timely manner
  • Assign calls for assistance
  • Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry
  • Monitored 131 security cameras as well as alarm systems
Madison Security Group Inc Bronx, NY Security Guard 04/2017 to Current
  • Patrol premises regularly to maintain order and establish presence
  • Monitor and authorize entrance of vehicles or people in the property, remove wrongdoers or trespassers from the area
  • Secure all exits, doors and windows after end of operations, check surveillance cameras periodically to identify disruptions or unlawful acts, investigate people for suspicious activity or possessions
  • Respond to alarms by investigating and assessing the situation
  • Provide assistance to people in need, Submit reports of daily surveillance activity and important occurrences
Lenwich New York, NY Cashier 03/2015 to 05/2016
  • Opened and closed store, which included counting cash drawers as well as making cash deposits
  • Educated customers on products and service offerings
  • Kept the main floor clean and maintained neat and orderly product display
  • Highly trained and proficient with POS systems
  • Managed and trained 4 employees
  • Stocked and organized products
Education and Training
Working towards Associates : Liberal Arts Expected in 2021 Borough of Manhattan Community College, New York, NY, United States
High School Diploma: Technology Norman Thomas High School , New York City , United States
Security Officer City Investigative Security School, New York, NY, United States

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Professional Summary

To obtain a Police Officer position so that I may utilizing my expertise to ensure the safety of their employees,  , visitors, and the community. I am reliable, dedicated, and physically fit and I am skilled at patrolling, investigating and following up incidents. I am available to work various shifts including weekends, holidays, and travel if needs.

Officer well-versed in identifying potential risks and using common sense in high-stress situations with extensive knowledge of law enforcement practices, investigation techniques and security equipment operation with a successful background in law enforcement and escort services. Expertise in conducting investigations and writing detailed reports. 

  •  Skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Skills

SKILLS

Proficient in, Windows, Excel, QuickBooks

Italian Army - Arma dei Carabinieri (Italian Military Police), 4 years - honorable discharge.

Security Guard Certificate Security personnel training Interrogation techniques Certified in First Aid

ALICE Basic Certification Training for Healthcare

ALICE Basic Certification Training for House of Worship

Security Clearance : TWIC Card

AED Training

Security Officer Registration Act (S.O.R.A.) Certified New Jersey

Valid U.S. Passport

Firearms training

Physical restraint training

Self-defense expert

Expertise in crisis intervention techniques Cognitive Behavioral Therapy (CBT) expert Seclusion procedures professional

Investigations expert

Security Officer Registration Act Certified New York State

Security and Firearms Certification, New York State Unrestricted

Police: Driver Car Patrol

Mental Health First Aid For young Adult

Traffic control

Trained to drive Segway

Training information Management

system New York State Homeland

Security & Emergency Service

Security License Connecticut Pistol Permit Connecticut

Team leadership

Security team management

Work History
Security Officer Tarrytown Command Center, 10/2018 to Current
New York State Thruway Division Tarrytown, NY
  • Monitored security camera system day and night to protect lives and property.
  • Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
  • Monitored and reported suspicious activities to local authorities.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
Armed Security Officer On Call, 07/2007 to Current
Rga Security Nyack, NY


  • Armed Officer at Nyack and Nanuet Synagogue and investigation of suspicious and unusual behavior.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded to calls in both routine and emergency situations.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
  • Directed guests around the building and answered questions regarding accessibility.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
Supervisor, 01/2018 to 04/2019
Century Protective Services Inc. Armonk, NY

Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences. Denied entrance to the building to unauthorized persons.

Inspected equipment, structures and materials to identify the cause of errors and defects.

Monitored and authorized entrance and departure of employees and visitors.

Monitored and reported suspicious activities to local authorities.

Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed. Secured all doors in the office and main building after hours.

Security Officer, 08/2016 to 11/2018
Command Security Corp Valhalla, NY


Secured all doors in the office and main building after hours.

Detected suspicious activities and watched for criminal acts and rule infractions.

Monitored and authorized entrance and departure of employees and visitors.

Circulated among visitors, patrons and employees to preserve order and protect property.

Denied entrance to the building to unauthorized persons.

Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas. Trained in substance abuse, co-occurring disorders, and the effect of employment and housing issues on mental health.

Security Officer, 09/2013 to 10/2018
Nyack School District Nyack, NY


Responsibilities include patrolling of the High School and its grounds. Reporting and investigating suspicious activity.

Ensuring the safety of students and staff.

Screening visitors, crowd control, and directing traffic.

Accompany students to after-school sporting events to guarantee their safety

Conducted 20 security audits per month to identify potential problems related to physical security, staff safety and asset protection. Fire Drill 

and Lockdown Drills

Security Officer, 07/2014 to 10/2016
G4S Secure Solutions Inc. Nyack Hospital Nyack, NY


Provide security services in Nyack Hospital Emergency Room and Psychiatric Observation Unit.

Monitor patients who may be a danger to themselves or others.

Intervene and deescalate emotional, physical, and violent situations.

Ensure safety of patients, families, and staff throughout the hospital by direct observation and closed circuit monitoring.

Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate.

                             

Restaurant General Manager & Excutive Chef, 03/2001 to 04/2015
Lanterna Tuscan Bistro Nyack, NY

Start up, growth, and daily operations of a full service award winning restaurant.

Duties included food preparation, food and beverage management, guest relations, public relations, and advertising/marketing.

Responsible for staffing, management, and staff retention - proudly employing many staff for the full 14 years of operation.

Dining room manager; greeted customers, reservations/ table management, and quality table service.

Oversaw kitchen operations; food preparation, food quality, and maintenance of health department regulations. Remained calm and composed in stressful situations and assuaged unhappy customers in order to ensure customer satisfaction.

Education
BBA: Business Administration And Management Culinary Arts Coursework Hotel And Restaurant Administration Coursework, 1977
F .Martini Culinary School - Montecatini Terme Pistoia Italy
Master of Science: LAW, 1979
Universita Bologna Alma Mater - Bologna Italian
  • Professional development completed in Italian Law
Associate of Applied Science: Private Investigator Penn Foster Career School - Scranton, PA

Investigative Training Certification

Gang and Drug Investigation Tactics seminar Coursework in Counseling and Social Work Effective Interview Techniques seminar

Certifications

Rockland County Civilian Police Academy 2016 New York Armed/Unarmed certification Security Officer License,New Jersey Certification SORA/SIRA license. Orangetown Police Auxiliary & South Nyack Grandview- trained in crowd control, traffic control, self defense, arrest and containment procedures, and defensive driving. American Heart Association CPR, AED, and First Aid Certified

Auxiliary Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations. CPI Crisis Prevention Institute

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Career Objective

Student Helicopter Pilot seeking to obtain employment with your company for the position of Helicopter Pilot or ground crew after fulfilling licensing requirements with Essential Helicopters.    

Education and Training
CHPL - Commercial Helicopter Flight Training 10/2019 Essential Helicopters - 55 Aviation Lane, Jack Garland Airport, North Bay, ON P1B 9N8
  • Passed Transport Canada Written Examination and Flight Test with only 3 more solo hours in completing license requirements
  • Over 100 hours of Ground school
  • Rolls-Royce 250 C-20 Turbine Engine Course
  • Bell 206 Engine Frame Course       
  • Airmanship, Air Law and Canadian Aviation Regulations
  • Aerodynamics and Theory of flight
  • Navigation
  • Flight Operations
  • Meteorology  
  • Human Factors

 

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Summary

Dedicated and proactive law enforcement professional with P.O.S.T certification. Proficient in authoring and evaluating reports, utilizing data-driven police strategies and promoting a community-focused mentality at all levels.

Skills
  • Crime scene processing
  • Strong interpersonal and conflict resolution skills
  • Skilled in MS Office
  • Evidence collection and evaluation
  • Community relations
  • CPR/First Aid certified
Experience
Redondo Beach Police Dept. Redondo Beach, CA P.O.S.T Certified Police Officer 05/2018 to 07/2019
  • Made arrests as necessary; served warrants and subpoenas; conducted searches and seizures involving people, vehicles, and structures; interviewed victims, complainants and witnesses
  • Made traffic stops and issued warnings, citations, or arrests as necessary; checked vehicles and observed occupants of vehicles; responded to calls related to traffic incidents and other emergencies; provided first aid for injured persons
  • Patrolled an assigned area searching for indicators of possible criminal activity or threats to life and property; testified under oath in administrative hearings and criminal court cases
Global Operations New York, NY Manager Of Field Operations 08/2017 to 12/2017
  • Developed and updated security procedures, security system drawings and related documentation
  • Recommended improvements in security systems and procedures
  • Conducted site reviews and security audits and made recommendations to management based on findings
Enterprise Holdings Queens, NY Management Trainee 02/2017 to 08/2017
  • Upsold add-on services to existing customers, generating incremental revenue of $660.00 per month.
  • Ranked in top 5% of sales representatives out of 200 representatives in the 24FF region.
  • Established 3 new accounts in 1 month through successful client development.
G4S Solutions New York, NY Security Officer / Account Manager 11/2013 to 02/2017
  • Maintain customer relations between various clients.
  • Managed and provided escort for money transfers with Brinks and client.
  • Conducted briefings and management duties as assigned.
B & G Marketing New York, NY Corporate Trainer / Sales 06/2013 to 08/2013
  • Trained and developed over 5 personnel on the product.
  • Performed 200 on the spot sales presentations daily.
  • Met and exceeded weekly goals.
Solow Management New York, NY Doorman/Porter 07/2013 to 09/2013
  • Effectively communicated with residents to announce guests, deliveries etc.
  • Monitored security screens and supervised lobby.
  • Maintained building grounds and safety.
Mortiz Chevrolet Fort Worth, TX Salesman 01/2012 to 03/2012
  • Established ongoing relationships with new customers.
  • Provided excellent customer service during the purchase, and maintaining communication after the sell to ensure satisfaction.
  • Computed leasing charges based on factors such as length of contract, anticipated mileage and applicable taxes and negotiated pricing and financing options.
United States Army New York, NY Specialist Military Police / Army National Guard 08/2011 to 12/2011
  • Provided customer service, security and surveillance.
  • Law enforcement and public safety.
  • Trained personnel on military barring.
United States Navy Jacksonville, Florida Petty Officer 10/2006 to 10/2010
  • Maintained records and performed data entry and data transfers
  • Executed patrols at check points and provided public relations
  • Conducted briefings and management duties as assigned
Accomplishments
  • Honorable Discharge from the United States Military
Education and Training
BBA: Business Administration Security Management DeVry College of New York, New York, NY Cum Laude