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Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property, and promoting positive community relations.
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I am a goal oriented individual currently working as a Technical Operations Supervisor for Comcast with nine years of Law Enforcement background experience. At Comcast I have 10 employees who directly report to me but at any given time when necessary I oversee other teams in the absence of their supervisor.
As a Supervisor I would conduct daily meetings which included safety and eNPS meetings. I would also meet and exceed company goals, conduct 1 on 1 employee coachings, conduct performance reviews, issue disciplinary actions, keep track of the teams monthly financial budget, conduct quality assurance checks, perform Field Safety Observations Checks, re-certify employees on various safety training's , take on Customer complaints and escalations resulting in a positive customer experiences.
As a Comcast Supervisor I would work in collaboration with other Comcast departments within the United States
I provided a vision that shapes the future of Comcast while embracing innovation and change. I am a forward thinker that emphasizes accountability and customer focus. I have executed excellence, focus on solutions, met all Comcast financial and business acumen. Promoted Comcast values by building courage, ownership, inspire trust, agility and adaptability within myself and team members.
I have empowered members of Comcast to do what's right for our customers and train them on how to do so. I have developed members to adapt to change quickly and be ready to flex to become a change agent.
Most of all as a Comcast Supervisor, I have developed a team that has a vision of a winning attitude without compromising integrity.
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