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Professional Summary
Detail-oriented Accountant with 5 years effectively maintaining accurate accounting information for small businesses and large-scale organizations. Demonstrated standard of excellence and attention to detail and diplomacy. Superior ability to multitask and prioritize workload.
Skills
  • Accounts payable specialist
  • Account reconciliation specialist
  • Federal/State tax preparation
  • Financial reporting
  • Intuit QuickBooks specialist
  • Advanced bookkeeping skills
  • Individual tax returns
  • Corporate tax preparation
  • Processing garnishments
  • Advanced Payroll processing
  • ATX Total Accounting Office proficiency
  • Microsoft Office Suite proficiency

Work History
Staff Accountant, 01/2018 to Current
George Angelos & Co El Paso, TX
  • Maintained integrity of general ledger, including the chart of accounts.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Analyzed monthly balance sheet accounts for Accuracy.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Prepared accurate financial statements at end of the quarter.
  • Maintained fixed asset module and calculate and record monthly depreciation expense.
  • Reconstructed accounting records from clients' checks and cash receipts.
  • Compiled and prepared corporate, partnership and S-corp returns.
Staff Accountant, Current
George Angelos & Co El Paso, TX
  • Maintained integrity of general ledger, including the chart of accounts.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Analyzed monthly balance sheet accounts for Accuracy.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Prepared accurate financial statements at end of the quarter.
  • Maintained fixed asset module and calculate and record monthly depreciation expense.
  • Reconstructed accounting records from clients' checks and cash receipts.
  • Compiled and prepared corporate, partnership and S-corp returns.
  • Prepared Texas franchise tax returns.
Staff Accountant, Current
George Angelos & Co El Paso, TX
  • Maintained integrity of general ledger, including the chart of accounts.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Analyzed monthly balance sheet accounts for Accuracy.
  • Performed complex general accounting functions, including preparation of journal entries, account analysis and balance sheet reconciliations.
  • Prepared accurate financial statements at end of the quarter.
  • Maintained fixed asset module and calculate and record monthly depreciation expense.
  • Reconstructed accounting records from clients' checks and cash receipts.
  • Compiled and prepared corporate, partnership and S-corp returns.
  • Prepared Texas franchise tax returns.
Staff Accountant/Payroll Specialist, 11/2017
Lucchese Bootmaker El Paso, TX
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Led payroll production for a multistate organization.
  • Oversaw the day-to-day processing of payroll for 400 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Monitored integrity of input into ADP.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Staff Accountant/Payroll Specialist, 11/2017
Lucchese Bootmaker El Paso, TX
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Led payroll production for a multistate organization.
  • Oversaw the day-to-day processing of payroll for 400 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Monitored integrity of input into ADP.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Staff Accountant/Payroll Specialist, 12/2017 to 01/2018
Lucchese Bootmaker El Paso, TX
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Led payroll production for a multistate organization.
  • Oversaw the day-to-day processing of payroll for 400 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Monitored integrity of input into ADP.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Staff Accountant/Payroll Specialist, 11/2017
Lucchese Bootmaker El Paso, TX
  • Analyzed and researched reporting issues to improve accounting operations procedures.
  • Computed taxes owed by applying prescribed rates, laws and regulations.
  • Led payroll production for a multistate organization.
  • Oversaw the day-to-day processing of payroll for 400 employees, including review of timesheets and computing pay in accordance with FLSA.
  • Checked figures, postings and accounting documents for correct entry, mathematical accuracy and proper coding.
  • Worked with human resources to develop a streamlined way to track paid time off.
  • Monitored integrity of input into ADP.
  • Processed gross pay, state and federal tax withholding, social security, Medicare and other deductions for all employees.
Small Business Consultant, 07/2013 to 12/2017
SBNG, PC El Paso, TX
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Processed accounts payable for 10 clients.
  • Managed and responded to all correspondence and inquiries from clients.
  • Reconciled company bank, credit card and line of credit accounts.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Trained 10 new employees on accounting principles and company procedures.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Oversaw the day-to-day processing of payroll for 20 clients and their employees, including review of timesheets and computing pay in accordance with FLSA.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Prepared accurate payroll reports at end of the quarter and year
Small Business Consultant, 06/2013 to 11/2017
SBNG, PC El Paso, TX
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Processed accounts payable for 10 clients.
  • Managed and responded to all correspondence and inquiries from clients.
  • Reconciled company bank, credit card and line of credit accounts.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Trained 10 new employees on accounting principles and company procedures.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Oversaw the day-to-day processing of payroll for 20 clients and their employees, including review of timesheets and computing pay in accordance with FLSA.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Prepared accurate payroll reports at end of the quarter and year including forms 941, 940, W-2 and 1099.
Small Business Consultant, 06/2013 to 11/2017
SBNG, PC El Paso, TX
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Processed accounts payable for 10 clients.
  • Managed and responded to all correspondence and inquiries from clients.
  • Reconciled company bank, credit card and line of credit accounts.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Trained 10 new employees on accounting principles and company procedures.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Oversaw the day-to-day processing of payroll for 20 clients and their employees, including review of timesheets and computing pay in accordance with FLSA.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Prepared accurate payroll reports at end of the quarter and year including forms 941, 940, W-2 and 1099.
Small Business Consultant, 06/2013 to 11/2017
SBNG, PC El Paso, TX
  • Established a QuickBooks accounting system to reflect accurate financial records.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Processed accounts payable for 10 clients.
  • Managed and responded to all correspondence and inquiries from clients.
  • Reconciled company bank, credit card and line of credit accounts.
  • Developed monthly, quarterly and annual profit and loss statements and balance sheets.
  • Filed tax returns and prepared governmental reports in compliance with strict standards.
  • Generated financial statements and facilitated account closing procedures each month.
  • Trained 10 new employees on accounting principles and company procedures.
  • Created periodic reports comparing budgeted costs to actual costs.
  • Oversaw the day-to-day processing of payroll for 20 clients and their employees, including review of timesheets and computing pay in accordance with FLSA.
  • Reconciled all payroll liabilities to the general ledger and prepared monthly payroll accrual entries.
  • Managed and remained up-to-date on multi-state sales and use tax filings and set up new states as needed.
  • Reviewed, investigated and corrected errors and inconsistencies in financial entries, documents and reports.
  • Prepared accurate payroll reports at end of the quarter and year including forms 941, 940, W-2 and 1099.
Member Service Representative, 03/2013 to 06/2013
GECU El Paso, TX
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Maintained balancing record with 100% rate of accuracy.
  • Collected member loan payments.
  • Sold cashier's checks, traveler's checks and money orders.
  • Executed wire transfers, stop payments and account transfers.
  • Recommended financial products to members.
Member Service Representative, 03/2013 to 06/2013
GECU El Paso, TX
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Maintained balancing record with 100% rate of accuracy.
  • Collected member loan payments.
  • Sold cashier's checks, traveler's checks and money orders.
  • Executed wire transfers, stop payments and account transfers.
  • Recommended financial products to members.
Member Service Representative, 04/2013 to 07/2013
GECU El Paso, TX
  • Executed customer transactions, including deposits, withdrawals, money orders and checks.
  • Organized, stocked and maintained the teller window area.
  • Maintained balancing record with 100% rate of accuracy.
  • Handled various accounting transactions.
  • Collected member loan payments.
  • Sold cashier's checks, traveler's checks and money orders.
  • Executed wire transfers, stop payments and account transfers.
  • Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
  • Recommended financial products to members.
  • Maintained friendly and professional customer interactions.
Loss Prevention Agent, 12/2011 to 04/2013
Macy's El Paso, TX
  • Monitored store report database for patterns of fraud and dishonesty.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Secured all doors in the office and main building after hours.
  • Witness in  judicial hearings and trials involving criminal acts committed against the company.
  • Performed surveillance of suspects using cameras.
Loss Prevention Agent, 11/2011 to 03/2013
Macy's El Paso, TX
  • Monitored store report database for patterns of fraud and dishonesty.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Secured all doors in the office and main building after hours.
  • Witness in  judicial hearings and trials involving criminal acts committed against the company.
  • Performed surveillance of suspects using cameras.
Loss Prevention Agent, 11/2011 to 03/2013
Macy's El Paso, TX
  • Monitored store report database for patterns of fraud and dishonesty.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Secured all doors in the office and main building after hours.
  • Witness in  judicial hearings and trials involving criminal acts committed against the company.
  • Performed surveillance of suspects using cameras.
Education
Bachelor of Science: Finance, 2008
The University of Texas at El Paso - El Paso, TX
  • Detection and Prevention of Fraud in Financial Statements training
  • Revenue Recognition coursework
  • Continuing education on the Major Changes in Accounting Standards
Bachelor of Science: Finance, 2008
The University of Texas at El Paso - El Paso, TX
  • Detection and Prevention of Fraud in Financial Statements training
  • Revenue Recognition coursework
  • Dean's List [Spring 2018]
Bachelor of Science: Finance, 2008
The University of Texas at El Paso - El Paso, TX
  • Detection and Prevention of Fraud in Financial Statements training
  • Revenue Recognition coursework
  • Dean's List Spring 2008
Bachelor of Science: Accounting , In Progress
The University of Texas at El Paso - El Paso, TX
  • Continuing education in Accounting
  • Coursework in Federal Income Tax for Individuals, Auditing Principles/Procedures and Managerial Accounting. 
This resume is created in 7 minutes.
Summary
Candidate with strong leadership skills desiring a position with Securitas Security. Experienced with Utilization of CCTV and security safety procedures.  
Skills
  • Observant
  • High level of integrity
  • First Aid and CPR certified
  • Microsoft Office
  • OSHA regulatory compliance
  • HIPPA Compliant
  • Strong work ethic
Experience
09/2013 to Current
Supervisor/ Certified Trainer Olive Garden San Jose, CA
  • Conducted interviews with new hires upon employment
  • Reduced and controlled expenses by improving resource allocation
  • Motivated and coached staff to work as a team
  • Ensure all staff maintain aware of OSHA regulations.
04/2012 to 09/2013
Loss Prevention Agent Sears San Jose, CA
  • Continuously monitored CCTV
  • Interviewed, questioned and conducted undercover surveillance 
  • Report Writing for potential court cases
  • Installed facility 
  • Citizen arrest for detainment 
03/2011 to 04/2012
Teller/ Promoted Personal Banker Wells Fargo Bank San Jose, CA
  • Delivered informational sales presentations to potential investors to build symbiotic client relationships.
  • Mentored staff to increase sales success and productivity.
  • Consistently complied with company policies and government regulations.
  • Answered alarms and investigated disturbances.
  • Examined legality of government and financial documents.
Education and Training
2018
Medical Assistant Unitek College San Jose, CA, United States
2009
High School Diploma: General Santa Teresa High school San Jose, CA, 95123
This resume is created in 7 minutes.
Summary
Seasoned Loss Prevention Specialist with excellent communication skills and more than 10 years in retail security. Versed in security risk and compliance issues.
Skills
  • Highly motivated
  • Natural leader
  • High level of integrity
  • Internal interviews
  • Investigative procedures
  • Retail theft investigations
Experience
Vice President of Operations 01/2016 to Current Veteran Benefits Consulting Firm Freeport, FL Oversee Pension consultants for wartime Veterans and their surviving spouses. Assist them in obtaining a Government program through the Veteran's Administration referred to as Aid and Attendance. Responsible for all client asset and personal information protection.  
Lead Loss Prevention Agent 03/2012 to 01/2016 Nordstrom Stores 340 & 350 Glendale, CA
Team Leader. Led a team of 7 LP agents in multiple stores. During my first quarter in lead role, helped move team up 27 spots on LP ranking report by collaborating with DM's to identify theft trends. Then created, planned and executed strategies to eliminate these trends. Conducted over 100 external and internal investigations/apprehensions in a multi unit environment, thus successfully reducing shrinkage caused by theft and fraud.  
I Mentored and trained new hire LP agents, 3 of which earned promotions. Monitored register overs and shorts, transaction journal, etc to identify and close out multiple internal as well as CC fraud, and merchandise manipulation cases. Asses and assist in emergency situations. Reduced and controlled loss of inventory through audits, group level training and education. 
Loss Prevention Agent 12/2005 to 03/2012 Nordstrom Orlando, FL
  • Investigated incidents of internal and external theft, while working closely with store management. Maintained a close working relationship with Orange County Sheriff's Office. Promoted to Lead Agent.
Education
Criminal Justice Thomas More College Crestview Hills, KY
Activities and Honors

- Gavin De Becker Essential Protection Skills Academy (simulated combat, defensive tactics, water safety, SOAR school)

- CPR/AED certified

- Licensed Boxing Trainer - Florida State Boxing Commission

- 2x Nordstrom Customer Service All Star award winner

-Fitness enthusiast

This resume is created in 7 minutes.
Professional Summary
Resourceful employee capable of handling a wide range tasks in challenging, fast-paced environments. Over two years of combined experience in law enforcement while maintaining integrity and a strong work ethic. Seeking Entry Level position in a high-growth company with ambitious goals.
Skills
  • Interpersonal skills
  • Self-motivated
  • Customer service
  • Critical thinking
  • Attention to detail
  • Organized
  • Great Work Ethic
  • Excellent Time Management
Work History
Patrolman III, 03/2015
Durant Police Department Durant, OK
  • Actively patrolled assigned areas to prevent and detect crimes.
  • Investigated crimes, accidents, offenses and damage to property.
  • Apprehended offenders and conducted interviews and interrogations.
  • Assisted in special investigations.
Certified Loss Prevention Agent, 12/2014 to 03/2015
  • Neiman Marcus - Plano, Tx Analyzed and investigated all incidents alongside functional management and supervisors.
  • Advised security team and conducted investigations of significant threats and the loss or misappropriation of merchandise.
  • Identified fraudulent transactions and accounts, resulting in prosecutions.
Sales Account Manager, 06/2014 to 08/2014
Seven Marketing Group Inc Plano, TX
  • Consistently hit and exceeded sales goals.
  • Evaluated current service needs and product satisfaction levels with established customers.
  • Negotiated prices, terms of sales and service agreements.
  • Door to door sales.
Sales Associate, 04/2011 to 08/2011
Macy's Plano, TX
  • Provided outstanding customer service.
  • Recommended merchandise to customers based on their needs and preferences.
  • Responded to customer questions and requests in a prompt and efficient manner.
  • Built relationships with customers to increase likelihood of repeat business.
Education
Bachelor of Arts: Criminal Justice, 2014
Sam Houston State University - Huntsville, TX
  • Member of Delta Tau Delta Fraternity (Recruitment Chair). 
  • 3.1 GPA. 
This resume is created in 7 minutes.
Summary
To obtain a full time position with a well established organization that allows me to utilize my administrative and customer service skills.
Skills
  • Cash handling accuracy
  • Loss prevention
  • Mathematical aptitude
  • Organized
  • Detail-oriented
  • Excellent multi-tasker
  • Display design
  • Strong communication skills
  • Flexible schedule
  • Superb sales professional
Experience
Day Stocker/ Night Crew Jun 2017 to Sep 2017
Ross Dress for Less Riverside, CA
Offered exceptional customer service to differentiate and promote the company brand.
Kept the showroom clean and maintained neat, orderly product displays.
Home Caregiver Feb 2016 to Sep 2016
Networx San Diego, CA
Delivered high-quality and compassionate treatment to indigent and low-income patient community.
Sound, ethical and independent decision-making ability consistent with medical protocols.
Customer Service Representative Mar 2012 to Jun 2016
Nordstrom Fashion Valley San Diego, CA Answered customers' questions and addressed problems and complaints in person and via phone. Maintained visually appealing and effective displays for the entire store. Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
Loss Prevention Agent Jul 1999 to May 2014
Marshalls San Diego, CA Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement. Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
Education and Training
1998 Point Loma High school San Diego, CA Certifications/Training Loss Prevention officer. ROP Hospitality/Hotel course.
Skills
Cash handling Professional and friendly Careful and active listener Multi-tasking  Organizational Skills,Time Management, Creative Problem Solving, Critical Thinking
This resume is created in 7 minutes.
Summary
Recent graduate, Petroleum Engineering, strong knowledge of drilling engineering, well logging and formation evaluation, modelling, and well completion and stimulation. Strong analytical skills, attention to detail. Proficiency in Google Application. +6 years Demonstrated competency with Microsoft Office software, Adobe Acrobat, etc and good typing skill. +2 years the operation of Global Positioning System (GPS) in military service in South Korea (2008-2010). Safety training such as H2S Alive, First Aid, CSTS-09, or TDG. +1 year experience of quality assurance to Samsung SDS (Video Hub Project). +2 years experience in warehouse environment including forklift operation. +1 supervisory skill from working as an security supervisor. 
Experience
Bond Security Inc Edmonton, AB Security Supervisor 12/2016 to Current
- Supervisory tasks including training activities to ensure all trainees acquire the proper skills to perform their roles, scheduling, and management of documentations 
- Received direct calls and emails accordingly regarding any developments or updates of ongoing investigations
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
- Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
- Reported all incidents, accidents and medical emergencies to law enforcement
- Loss prevention of inventory in clients' properties based on Canadian Criminal Code
Purolator Courier Ltd EDMONTON, AB Dock Associate 09/2016 to 12/2016
- Stacked parcels and products up to 50 lbs into trailers that were about to transport in designated cities in Canada 
- Separated DM (Dangerous Materials) and liquid-containing boxes in order for safety
- Repacking damaged boxes and reloaded into trailers
- Used pallet jack and forklift to move cages with fully load of products
- Had been trained to understand WHMIS and identify the location of First Aid boxes for emergency situation
NACF (National Agricultural Cooperatives Federation) Seoul Dock Associate 04/2015 to 08/2016
- Maintained accurate stock records and schedules by enterprise resource planning software (SAP)
- Key member of global distribution operations team, which coordinated shipments across more than 100 countries
- Processed customs duties and fees quickly to release international shipments 
- Unloaded, picked, staged and loaded products for shipping to not only local areas, but worldwide destinations
Installed protective bracing, padding and strapping to prevent shifting and damage to items during transport
- Removed pallets, freezer boxes and damaged products from returning trailers
- Operated forklift to transport pallets with loads to desired places
LA MAISON SIMONS EDMONTON, AB Loss Prevention Agent 01/2015 to 04/2015
- Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement
Reported all incidents, accidents and medical emergencies to law enforcement
- Responded quickly to medical emergencies, bomb threats and fire alarms
- Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
- Issued security badges and visitor passes to all guests
- Continuously monitored security cameras and fire, building and alarm systems
Samsung SDS Seoul Quality Assurance Specialist 04/2013 to 08/2014
- Participated in Video Hub Project (collaborated with IBM Korea)
- Conducted a quality assurance procedure which included, but not limited to;
1. A quality of videos Samsung provided with customers through Samsung smartphones
2. Management of meta files in each contents as provided
3. Sound and subtitles sync embedded in videos
- Found 95% of errors from videos daily assigned and reported to SDS HQ
Skills
  • Not only a team leadership, but good follower to work collaboratively
  • Registered EIT with the Association of Professional Engineers and Geoscientists of Alberta (APEGA)
  • Strong computer skills (MS Office, Google Suite, SAP, and excellent typing skills, proficiency with MacBook)
  • Provide excellent practical client service and a commitment to technical excellence
  • Valid safety tickets (H2S Alive, WHMIS, TDG)
  • Possessed CSTS-09 
  • Ability to multitasking and manage priorities in a fast-paced environment 
  • Possessed punctuality to meet deadlines
  • Previous experience to keep log books and complete all relevant paperworks if required
  • Valid driver's license with clean abstract
  • Knowledge of technical vocabularies and understanding of pipeline operations based upon the educational background of drilling, reservoir, and completion engineering (MonteCarlo simulations, material / volumetric balance, and etc)
  • Familiar with machinery in order to ensure proper performance
  • Strong commitment to health, safety, environment and customer service  
  • Possessed strong analytical thinking and problem solving abilities
Education and Training
The Faculty of Engineering, School of Petroleum Engineering 2018 University of Alberta, Edmonton, AB, Canada
- Completed ENGG 404 (Engineering Safety and Loss Management) and familiar with RCA (2017)
- Capstone Project (Ralph West Midale Beds in Saskatchewan) (2018)
- Trained in Well and Pipeline Modelling with PIPESIM certified by Schlumberger (2016)
- Completed CSTS (Construction Safety Training System) training (2017)

Activities and Honors
- Volunteer for the Department of East Asian Studies as a Teaching Assistant for Korea 101&102 (2013~2014)
- Golden Ket International Honour Society Member (2012)
- Selected by Dean's Honour Roll (2012-2013)
Military Experience
Republic Of Korea Army Seoul Sergeant 08/2008 to 07/2010
- Treated 2-level confidential information given by NSA 
- Reported unusual signal and military movement from North Korea based upon radio frequency captured from the RC-800 Tactical Reconnaissance Aircraft
- Interpreted captured radio contained very important Morse code contained coordinate of military training camps or specific commands
- Effective decision-maker in high-pressure environments if any possibility of imminent threat from North Korea is detected
- Captured ICBM testing from North Korea region and reported to HQ in 2009 (Awarded)
This resume is created in 7 minutes.
Experience
06/2016 to Current
Loss Prevention Agent Sears Holding Co. Show Low, Arizona
  • Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.
  • Reported all incidents, accidents and medical emergencies to law enforcement.
  • Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates.
  • Continuously monitored security cameras and fire, building and alarm systems.
05/2010 to Current
Construction Labor Tweets Labor Co. Mayer, Arizona
  • Extensively trained in plumbing, carpentry, painting, plastering, machine servicing and installation.
  • Assisted skilled workers with construction projects in all phases of rough and finish carpentry.
  • Cleaned all construction areas to avoid hazards.
  • Installed and repaired roofs, flashings and surfaces.
  • Removed old roofing materials in an efficient manner.
  • Installed, repaired and rebuilt tile, brick and stone surfaces.
  • Performed heavy labor such as ditch digging, paving and hauling.
This resume is created in 7 minutes.
Executive Summary

Experienced asset protection professional with proven ability to turn under-performing programs into highly profitable programs through investigations, training, and  business partner relationships. 11 years of experience in retail Asset Protection / Loss Prevention, for a wide range of industries from big box, specialty, automotive retail and service. 


Core Qualifications
  • Retail theft investigations
  • Relationship Building
  • Motivational Leader 
  • Advanced problem solving skills 
  • Fluent in English & Spanish 
  • Team Oriented 
Professional Experience
L Brands (Victoria's Secret) Miami , FL Regional Asset Protection Manager 08/2017 to Current
  • Oversee and coordinate asset protection functions within the South Florida and Puerto Rico Markets which generate approximately $250M in sales; the Miami market being ranked third in the nation for organized retail crime (ORC).
  • Protection of company assets through internal investigations, ORC operations, audits/assessments, and workplace violence training. 
  • Manage and develop asset protection investigators. 
  • Execute internal investigation interviews utilizing the WZ method both in English and Spanish. 
  • Collaborate with business partners and Law Enforcement community. 
  • Investigative Analytics 
AutoPlus Pep Boys Tallahassee, FL Regional Loss Prevention & Safety Manager 05/2015 to 08/2017
  • Promoted from Area Loss Prevention Manager to Regional within a year of my hire.
  • Responsible for maintaining a consistent training program and investigations for over 100+ stores in Florida, Alabama, Georgia, and Puerto Rico. 
  • Combined sales of $167 million, FY 2016 shrink results at 0.56%, shrink results tied for best in my position. 
  • Successfully resolved complex internal investigation of over $260,000 of potential loss exposure to the company. 
  • Successfully resolved external fraud investigation of over $100,000 of potential loss exposure to the company.
  • Completed investigation interviews (WZ Method) in both English and Spanish.
Follett Higher Education Group Tallahassee, FL Store Loss Prevention Manager 07/2012 to 05/2015
  • Managed the operations, shrink, and safety functions for a group of stores generating approximately $22M in annual sales.
  • Under shrink budget each year by $327,000. 
  • Awarded the annual recognition for loss prevention excellence as the store loss prevention manager of the year in 2014 for the entire company. 
  • Reviewed accuracy and Spanish translation for Follett's code of conduct training. 
  • Developed security plan for retail locations  during FSU football games.
U.S. Security Associates Tallahassee, FL Loss Prevention Officer and Trainer 08/2011 to 08/2012
  • Investigations regarding external theft for a group of major grocery stores.
  • Training new loss prevention officers within the region.
  • Over 75 external cases in less than one year with U.S.Security Associates.
Saks Fifth Avenue Bal Harbour, FL Asset Protection Investigator 03/2010 to 07/2011
  • Responsible for overall operations, and investigations regarding internal and external theft.
  • Responsible for training store associates on safety awareness, policies and procedures.
  • Supervisory responsibility on various departments throughout the store, interpreting and applying rules and regulations.
Sears Columbus & Plantation, OH & FL Loss Prevention Agent 06/2008 to 03/2010
  • Manage in store security and reduce all inventory loss. 
  • Awarded as top loss prevention agent in 2009.
  • Primary responsibility for major shrink departments throughout the store.
Education
Bachelor of Arts: Business Administration 2013 Flagler College, Saint Augustine, FL Coursework in Business Administration and Finance
Associate of Arts 2010 Broward College, Fort Lauderdale, FL
PROFESSIONAL TRAINING
  • Wicklander-Zulawski Premier Investigation Workshop- Interview & Interrogation 2018
  • Wicklander-Zulawski Advance Interview & Interrogation 2017
  • Wicklander-Zulawski Advance Interview & Interrogation 2015
  • Wicklander-Zulawski Basic Interview & Interrogation 2012
  • FEMA Active Shooter: What You Can Do 
  • FEMA Basic Workplace Security Awareness  
Additional Information
  • I'm willing to relocate for the right opportunity in Asset Protection / Loss Prevention.
This resume is created in 7 minutes.
Summary

Experienced retail professional with educational background in criminal justice. Motivated asset protection specialist who works effectively under pressure and makes sound decisions. Seeking Department of Labor opportunity--primed and ready to use critical thinking and bi-lingual skills to enforce government standards.

Core Competencies
  • Fluent in English and Spanish (25+ years reading, writing, speaking both languages)
  • Loss Prevention certified
  • Security Clearance (June 2013)
  • Microsoft Office
  • Quick learner
  • Interpersonal communication skills
  • Able to work independently with minimal supervision
  • Problem solving & conflict resolution
  • Time management/deadline sensitive
Experience
Asset Protection Specialist Mar 2014 to Current
Best Buy Watertown, NY
  • Detected and apprehended shoplifters
  • Performed camera surveillance
  • Detected and investigated fraudulent workers
  • Enforced stock protection standards
  • Assisted store management with investigations
  • Documented safety incidents
Loss Prevention Agent Apr 2013 to Jul 2013
Army and Air Force Exchange Service (AAFES) Fort Drum, NY
  • Detected and apprehended shoplifters
  • Performed camera surveillance
  • Detected and investigated fraudulent workers
  • Enforced stock protection standards
  • Completed OSHA and safety reports
  • Assisted store management with investigations
  • Executed incident reports in conjunction with military police
Sales Associate Jan 2008 to Apr 2013
JC Penney FL, NY
  • Stocked and organized products on the sales floor
  • Rang up purchases and handled returns
  • Resolved customer complaints
  • Maintained a clean and orderly store
  • Led small teams
Front Desk Clerk May 2006 to May 2007
Howard Johnson Kissimmee, FL
  • Issued room keys, transmitted and received messages
  • Kept records of occupied rooms and guest's accounts
  • Resolved customer complaints
  • Presented statements to and collected payments from guests
  • Completed daily cash audits
Cashier Aug 2001 to Mar 2002
Popeyes Fort Buchanan, PR
  • Greeted customers
  • Resolved customer complaints
  • Answered customer's questions and provided information on store policies
  • Received payments and counted money in cash drawer at beginning/end of shifts
Education
Associate of Science, Criminal Justice Technology/Public Safety Services 2014 Saint Petersburg College Saint Petersburg, FL, USA
  • Institution GPA: 3.6/4.0
  • Included coursework in public speaking, technical writing, computers, and ethics
Certificate, Homeland Security 2014 Saint Petersburg College Saint Petersburg, FL, USA
Awards
  • Employee of the Month Award
  • Outstanding Customer Service Award
  • Exceptional Performance Award
  • Outstanding Smiles Award
This resume is created in 7 minutes.
Summary

Retail Manager adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance.

Highlights
  • Store operations
  • Outstanding communication skills
  • Exceptional leader
  • Conflict resolution skills

  • Team-oriented
  • Recruiting and interviewing
  • Reliable
  • Flexible schedule
  • Safety and shrink driven
Accomplishments

Developed and implemented new loss prevention methods which resulted in a 1% reduction in shrinkage rates. (1%=$60k)


Promoted to Loss Prevention Manager after 3 months in the Assistant Manager position.


Assisted corporate Loss prevention with surveillance of theft ring over a 4 month span. The investigation led to four arrests and a case value of over $180,000 in merchandise recovered.








Experience
Loss Prevention Manager, 02/2014 to Current Sears Arden, SC

Work and enforce company policies on daily basis, responsible for oversight of over 50 employees on policy, safety and shrink procedures through audits and weekly/monthly meetings.


Run loss prevention team of 2-3 employees


Detect and deter any in store theft, internal or external and

detain any shoplifters. Also responsible for court hearings of caught suspects, preparing case for prosecution.


Over the span of 8 months, 21 shoplifters have been apprehended by myself, 20 by the rest of my loss prevention team and store shrink percentage has dropped 1% from last year, which equals to $60,000 saved.


Loss Prevention Lead, 09/2013 to 02/2014 Sears Asheville, NC

Work under loss prevention manager, responsible for working store camera systems, keeping the store environment safe and secure, reporting any theft or safety issues directly to the Loss Prevention Manager.


Averaged 10 shoplifters caught per month during span, resulting in my promotion to Loss Prevention Manager.

Loss Prevention Agent Lead, 06/2011 to 09/2013 ROSS Arden, NC

Responsible for upholding store safety and shrink by way of deterrence.


Complete daily audits on hard tag, alarm and over/shorts


Oversee loss prevention team of 3-4 agents


Interact daily with associates on shrink issues and results, quizzing them on their loss procedures.


Over span of almost 2 years, the stores MMR(missing merchandise reports) dropped almost $500 average for each month after my hiring as Loss Prevention Lead.


Customer Service Specialist/LossPrevention intern, 03/2009 to 06/2011 Lowes Arden, NC

Worked customer service desk, assisting with customer related issues and complaints, would also walk floor for customer interaction


During time when not needed at the customer desk, trained with the loss prevention manager around 2-3 days a week.


Assisted loss prevention with all apprehensions in store


Salefloor associate/cashier, 08/2008 to 03/2009 Old Navy Arden, NC

Customer service on sales floor.

Ran cash wrap during peak hours

Education
Associate of Arts: Criminal Justice Blue Ridge Community College Flat Rock, NC, United States

Degree is in progress

This resume is created in 7 minutes.
Professional Summary
Investigator well-versed in identifying potential risks and using common sense in high-stress situations.
Skills
  • Theft prevention training
  • Superior customer service
  • Arrest procedures
  • Conflict resolution techniques
  • Case management
  • Risk and needs assessments
  • Security clearance 
  • Interpersonal skills
  • Theft prevention training
  • Superior customer service
  • Electronic surveillance
  • Arrest procedures
  • Stationary surveillance

  • Surveillance techniques
  • Ethical and honest
  • Calm in crisis situations
  • Credit card fraud
  • Video surveillance systems

  • Calm in crisis situations
  • Credit card fraud
  • Ethical and honest
  • Surveillance technique      • Bilingual  •Spanish 
Work History
08/2008 to 01/2015
Female bouncer Evo night club Bronx, NY
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Denied entrance to the building to unauthorized persons.


05/2011 to 02/2013
Investigator Sears Yonkers, 10701, NY
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.


02/2013 to 01/2015
Investigator Saks 5th avenue Manhattan, NY
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.
  • Apprehended offenders and conducted interviews and interrogations.
  • Gathered necessary information for court appearances and testified as a witness under oath in court.
  • Processed both internal and external case sheets.
  • Identified fraudulent transactions and accounts, resulting in  numerous prosecutions.
  • Conducted 6 security audits per month to identify potential problems related to physical security, staff safety and asset protection.
  • Monitored the department's contribution to total store shortage reduction and prevention programs.


04/2015 to Current
Lab Technician FEA Industry Morton, PA
  • Followed verbal instructions and hand sketches to adapt and modify tooling.
  • Helped patients select frames according to desired style and color.
  • Fabricated lenses to meet prescription specifications.


02/2016 to 06/2016
Loss Prevention Agent Nordstrom Rack Brooklyn, NY
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.

  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  • Performed surveillance of suspects using binoculars, cameras and camcorders.

06/2016 to 12/2017
Site Supervisor Z Tolerance security , LLC Arvene, New York
  • Managed safety and security of location to prevent intrusion, criminal activity, vandalism and injuries to workers.
  • Directed projects according to schedule and quality demands.
  • Oversaw daily operations at site, keeping team production moving at an optimal pace.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.
Current
Store Detective Bloomingdales 1000 3rd ave
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Monitored and authorized entrance and departure of employees and visitors.
  • Circulated among visitors, patrons and employees to preserve order and protect property.
  • Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
  • Monitored and reported suspicious activities to local authorities.
  • Warned offenders about rule infractions and violations and verbally evicted violators from premises.
  • Denied entrance to the building to unauthorized persons.
  • Secured all doors in the office and main building after hours.
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  • Inspected equipment, structures and materials to identify the cause of errors and defects.
  • Monitored building access and identified all officials and employees before authorizing their entrance.
  • Detected and apprehended any unauthorized personnel.
  • Noted and followed up on any unusual behavior.
  • Responded to calls in both routine and emergency situations.
  • Maintained accurate and detailed logs of all events that occurred during each shift.
  • Processed and logged accurate and detailed incident reports.
  • Delivered accurate verbal and written reports to company personnel.
Education
2007
High School Diploma:
Roosevelt High School - Bronx, NY