Loss Prevention Specialist resume examples

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Professional Summary
An exceptional team leader with an unmatched work ethic, who works efficiently under pressure and makes sound decisions.
  • Windows OS system troubleshooting
  • MacOS system troubleshooting
  • Leadership
  • Shrink management
  • Communication
  • Wicklander-Zulawski interview techniques
  • Maybo conflict management
  • Problem solving
  • Customer service
  • Retail store operations
  • CCTV operation

  • Zendesk software proficiency
  • Critical thinking
  • Fraud investigation
  • Learning
  • Microsoft Office proficiency
  • APIS software proficiency
  • XBR software proficiency
  • Good judgment
  • Attention to detail
  • Internal investigations
  • Shoplifter apprehension
Work History
IT Generalist (Volunteer) 10/2018 to Current
Mountain Of Fire And Miracles Ministries Hamilton, Ohio
  • Controlled and managed server room, wireless network, server infrastructure, audiovisual equipment, laptops and video conferencing equipment.
  • Set up PC and Apple desktops and laptops and all types of mobile devices.
  • Engaged end users and answered questions via email, phone, website live chat and in forums.
  • Set up network profiles, security permissions and file sharing systems.
  • Monitored website traffic and pulled Google Analytics to provide data to marketing staff for evaluation.
  • Conducted in-depth product and issue resolution research to address members concerns.
  • Adhered protocols to ensure appropriate, cost-effective and safe handling of equipment and materials.
Loss Prevention Specialist 10/2017 to 06/2018
Nordstrom Full Line; Kenwood and Nordstrom Rack; Norwood Cincinnati, OH
  • Analyzed POS data to ensure employee compliance with procedures and investigate suspicious activity.
  • Apprehend Shoplifters.
  • Assess and assists in emergency situations.
  • Investigated all security and safety violations.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Performed security checks to ensure employee and customer safety.
  • Performs monitoring and surveillance activities.
  • Processed and logged accurate and detailed incident reports.
Asset Protection Associate 03/2017 to 10/2017
Walmart Supercenter Cincinnati, OH
  • Detected suspicious activities and watched for criminal acts and rule infractions.
  • Wrote reports on property damage, theft, the presence of unauthorized persons and unusual occurrences.
  • Inspected equipment, structures, and materials to identify the cause of errors and defects.
  • Testified at judicial hearings and trials involving criminal acts committed against the company.
  • Processed both internal and external case sheets.
  • Supervised salesfloor and front-end associates.
  • Operated both Verint and March CCTV networks.
  • Apprehended and interviewed shoplifters.
  • Filed criminal charges against shoplifters.
  • Investigated internal shrinkage in order to create preventive measures.
  • Created daily reports on high-risk merchandise, and how to secure these merchandise from shoplifters.
  • Ensured that all perimeters are secured along with a safe salesfloor to ensure an incident-free shopping environment.
  • Performed internal interrogation techniques on shoplifting employees.
  • Reviewed daily register shortages.
  • Implemented store-level deterrence measures.
  • Conducted monthly security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Led region in apprehensions during my tenure.
Bachelor of Science: Information Technology 2021 Miami University - Oxford, OH
  • Coursework in hIT, computer programing and data analysis.
  • Member ISAO (Information Systems & Analytics Organization) Miami University.
  • Member Engineering and Computing Student Counsil.
  • Member Institute of Electrical and Electronics Engineers.
  • Member National Society of Black Engineers.
High School Diploma Signature School - Evansville, IN
  • No. 1 Academic High School in the Midwest (U.S. News and World Reports.)
  • International Baccalaureate and Advanced Placement curriculum.
This resume is created in 7 minutes.

Results-oriented Security Guard who approaches surveillance cases with careful reasoning and attentiveness. Strong law enforcement procedures and criminal law knowledge.

  • Investigative skills
  • Criminal law knowledge
  • CCTV surveillance
  • Interior and exterior patrol
  • Background checks
  • Screening wands
  • Shift work experience
  • First Aid and CPR certified
  • Report writing
  • Crime prevention methods
  • Observant
  • Criminal records searches
  • High level of integrity
Loss Prevention specialist 09/2007 to Current JC Penney Inc. West Palm Beach, Florida

Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.Reported all incidents, accidents and medical emergencies to law enforcement.Responded quickly to medical emergencies, bomb threats and fire alarms.Answered alarms and investigated disturbances.Investigated calls and complaints involving fire, theft, accident and hazard reports.

Loss Prevention Detectives 03/2011 to 07/2014 Macy's Inc. West Palm Beach, Florida

Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions.Reported all incidents, accidents and medical emergencies to law enforcement.Continuously monitored security cameras and fire, building and alarm systems.Interviewed, questioned and conducted undercover surveillance operations.

BBA: Business Administration 2006 Everest University Clearwater, Florida, USA

Alternative Dispute Resolution (ADR) training

3.0 GPA

This resume is created in 7 minutes.
Sales position with growth-oriented company offering opportunity for advancement.
Weekend Sales Floor Associate 01/2013 to Current
  • Lowes Home Improvement, Sandy Springs, GA- Developed strong referral system which provides continuous.
  • leads for new business development.
  • Due to job performance in sales, assigned responsibility to mentor/develop.
  • three inside salespeople for promotion to outside sales positions in 2014.
Tool Rental Associate 01/2010 to 01/2013 Home Depot Atlanta, GA
  • Easily establish rapport with people of all ages, cultures, and beliefs.
  • Committed to the.
  • assistance and support of others while maintaining a cheerful and helpful attitude.
  • Planned and organized numerous.
  • programs for other associates.
Sales Specialist, Loss Prevention Specialist 01/2007 to 01/2010 Best Buy Atlanta, GA
  • Rapidly mastered new product data and information.
  • Spearheaded an employee-retention program that encouraged staff to participate fully in creating a harmonious workplace, and offered enhanced skills development through sales training.
  • Initiated promotional events and training classes, resulting in increased sales, brand awareness and customer loyalty.
  • Developed close and personal relationships with clients to ensure customer loyalty and retention.
  • Ensured the highest levels of customer service and satisfaction.
  • Acquired an expertise in customer service and "closing the sale" Developed marketing and sales strategy for new product release.
  • Advised customers on purchases.
Bachelor of Arts: Political Science Journalism 2014 Georgia State University Atlanta, Georgia Political Science Journalism
closing, clients, customer service, marketing and sales, mentor, new business development, outside sales, promotion, rapport, sales, sales training, strategy