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Skillful Loss Prevention Supervisor resume

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Professional Summary
Career executive dedicated to security, world class customer service and professionalism. In depth understanding of security management and business operations. Ambitious leader who creates strategic alliances with team members to effectively align with and support key business initiatives. Desires high-level position for strong work ethic, outgoing personality and ability to communicate effectively orally and in writing.
  • Valid U.S. Passport Liaison for law enforcement
  • Corporate security Surveillance investigations
  • Security operations Analytical skills
  • Security clearance Personal protection
  • Client account management Superb driving skills
  • Project Management Professional and ethical
  • Application of risk management principles
  • Core Accomplishments
  • Managed campaign project initiatives. Analyzed performance of interns. Identified and highlighted key reports related to
  • campaign and key business metrics. Performed investigations. Volunteer for community events. Demonstrate
  • assertiveness, integrity and ability to collaborate in community efforts. Certificate of Trainings: GOV-031 Workplace
  • Violence Awareness Training (IS-106.15),SPX-0105: Active Shooter, Indiana Intelligence Fusion Center symposium
Work History
Corporate Security Field Officer, 09/2016 to Current
FedEx Express Indianapolis, IN
  • Secure premises; airport and FedEx facilities by patrolling property, buildings and perimeter.
  • Ensure aircraft are not boarded by unauthorized individuals.
  • Maintain high visibility presence, safe work environment and prevent illegal actions.
  • Respond to work place violence situations.
  • Oversee contract guards, monitor surveillance equipment, protect assets, inspect buildings and access points, act lawfully in direct defense of life, respond to medical emergencies, and respond ethically to calls.
  • Complete daily reports and submit daily activity logs.
Account Manager/Custom Protection, 06/2015 to 04/2016
G4S Secure Solutions Indianapolis, USA, IN
  • Operated as the key point of contact for all matters related to clients.
  • Developed a trusted advisor relationship with team members, executives, customer stakeholders and companies.
  • Ensured timely solutions for client needs and objectives.
  • Assisted with high severity requests and collaborated with executives to ensure team growth attainment.
  • Advised of possible threats based off of patterns and behaviors.
  • Navigated a variety of documents for company files and recordation.
  • Demonstrated the ability to communicate and influence all levels of organization.
  • Trained and executed movement plans of hundreds of people from a building.
  • Documented Post Orders for client and team use.
  • Maintained a safe and clean work environment.
  • Anticipated impact of workload for deadlines and have positive work attitude including working long hours when needed.

Project Manager, 05/2015 to 06/2016
Tasha Phelps for Indiana State Senate Indianapolis, IN
  • Provided appropriate physical and security influenced measures for Tasha Phelps.
  • Served in an advisory capacity for scheduling and events.
  • Interacted at all levels, including influencing and negotiating, training members of team and managing security related projects.
Loss Prevention Supervisor, 11/2011 to 04/2015
Kohl's Indianapolis, IN
  • Apprehended suspects involved in major theft operations.
  • Conducted surveillance and investigations for both internal and external theft cases with extensive and detailed documentation.
  • Discerned between microexpressions and patterns of behavior for accurate analysis of groups targeting retailer.
  • Managed associates through team buildings and loss prevention involvement.
  • Performed duties related to maintaining case loads, report writing, and was Captain of Awareness trainings in District 13.
  • Received recognition for most apprehensions and shortage cash controls.
  • Corporate liaison for Indiana Intelligence Fusion Center, prosecutors and local Indianapolis Metro Police.
  • Testified for prosecutors when requested.
Loss Prevention Detective, 05/2010 to 01/2011
Macy's Florence, KY
  • Resolved matters in the areas of safety, shortage and inventory.
  • Enforced company standards and company policies.
  • Apprehended suspects involved in retail theft.
  • Documented, organized and maintained case loads.
  • Navigated large Intellix Camera systems, conducted audits in jewelry, and attended meetings regarding company initiatives.
  • Liaison for prosecutors and Florence Police.
Loss Prevention Officer, 01/2008 to 01/2009
JCPenney's Florence, KY
  • Apprehended suspects involved in major retail crime and investigations with extensive surveillance related to internal and external theft.
  • Fostered company's core values and business culture, prepared for meetings and conducted audits.
Parking Enforcement Officer, 10/2003 to 04/2006
Monterey, CA
  • Issued parking citations for non-moving violations for the City of Monterey, California.
  • Secondary enforcement to Police with relation to assisting Monterey Police Department with community events, oceanside warf and cannery row patrol, and for controlling major traffic situations (ex: Fourth of July).
  • Adhered to City Policies, law and procedures.
  • Prepared and submitted traffic surveys.
  • Identified and notified superiors of misplaced, stolen or abandoned vehicles and investigated situations if first available to report to Monterey Center.
  • Radio communication knowledge.
  • Performed undercover surveillance for City when requested.
Bachelor of Arts: Criminal Justice, 2007
Northern Kentucky University - Highland Heights, KY
Additional Information
  • 2014 (Fed Ex), IUPUI/IMPD 5/4/2016 Community Youth Leadership forum. Licenses: Real Estate License, License to Carry in the State of Indiana and License to Carry in the Commonwealth of Kentucky. Awards: Continental Flight Attendant of the Quarter Newark, New Jersey, JCPenney-May 2008 Loss Prevention Officer Award, Kohl's Rockstar Awards and Awards for most apprehensions per hour in District and cash controls, 1994 Rotary Award, Salinas, California.

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Job-winning Loss Prevention Supervisor resume

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Assets Protection Specialist focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. Results-oriented Security Guard who approaches surveillance cases with careful reasoning and attentiveness. Strong law enforcement procedures and criminal law knowledge.
  • CCTV surveillance
  • Interior and exterior patrol
  • Shift work experience
  • Report writing
  • Observant
  • Criminal law knowledge
  • Investigative skills
  • Background checks
  • Crime prevention methods
  • High level of integrity
Target Protection Specialist
Houston, TX
Target/ Oct 2014 to Jan 2017
  •  Investigated calls and complaints involving fire, theft, accident and hazard reports. 
  • Monitored access control systems, including CCTV systems.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Assets protection specialist
Houston, TX
Target/ Jul 2017 to Feb 2018
  • Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
  • Interviewed, questioned and conducted undercover surveillance operations.
  • Monitored access control systems, including CCTV systems.
  • Detained individuals when necessary to prevent security breaches.
    Called and coordinated with police, fire and EMT services.
  • Communicated with other supervisors regarding any issues that occurred while on duty.
  •  Apprehend Shoplifters 
  • Represented the corporation when summoned to court 

Loss Prevention Supervisor
Houston, TX
Kohls / Feb 2018 to Current


  • Immediately reported fires, accidents and other safety hazards.
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
  • Monitored access control systems, including CCTV systems.
  • Detained individuals when necessary to prevent security breaches.
  • Checked and secured building entrances.
  • Called and coordinated with police, fire and EMT services.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Education and Training
High School Diploma St Pius X High School 2014 Houston, TX, United States
Lone Star College - CyFair Cypress, TX, United States
  • Coursework in Criminal Justice, Sociology and Psychology
  • Criminal Law, Criminology and Penology coursework
Activities and Honors
  • Eagle Scout 

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Experienced Loss Prevention Supervisor resume

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Career Overview

Hard working and independently driven Service Coordinator with a background in customer service, planning, loss prevention and retail. Dedicated to providing excellent customer service and building strong working relationships with customers and co-workers.

Core Strengths
  • Professional
  • Organized
  • Detail Oriented
  • Active Listening Skills
  • Team Leadership
  • Excellent Written and Verbal Communication
  • Experience with Microsoft Word and Excel
  • Problem-Solving
  • Wicklander-Zulawski Advanced Interview and Interrogation Techniques Certified June 2013
  • CPR and First Aid Certified May 2012
  • Detective of the Year for Macy's Chicago South District 2011
Work Experience
Quincy Compressor North November 2013 to February 2015 Service Coordinator
Addison, IL
  • Receive incoming calls for service, and schedule all shop and field service repairs.
  • Work with the Service Manager to coordinate the activities of the Service Department
  • Maximize Service Technician utilization.
  • Serve as information liaison between the Service Manager, Service Technicians, and customers.
  • Close job tickets and Invoice customers
Macy's May 2013 to November 2013 Loss Prevention Manager
Bolingbrook, IL
  • Macy's The Promenade Bolingbrook #277
  • Implement, monitor, and manage store shortage program
  • Develop and promote staff
  • Create and utilize working partnerships with stores leadership team
  • Conduct internal investigations and interviews
  • Hiring and Scheduling
Macy's February 2011 to May 2013 Assistant Loss Prevention Supervisor
Schaumburg, IL
  • Macy's Woodfield #259
  • Develop Loss Prevention detectives for future positions
  • Partner with stores team to drive shortage program
  • Understand Macy's systems and technology
  • Produce external results
Educational Background
Wisconsin Indianhead Technical College May 2010 Associate Degree: Marketing Superior, WI

3.2 GPA

  • Marketing Internship with Superior Chamber of Commerce
  • Member of Marketing Club