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Summary
Assets Protection Specialist focused on safety and security management, as well as asset recovery. Skilled in problem solving and conflict resolution. Results-oriented Security Guard who approaches surveillance cases with careful reasoning and attentiveness. Strong law enforcement procedures and criminal law knowledge.
Skills
  • CCTV surveillance
  • Interior and exterior patrol
  • Shift work experience
  • Report writing
  • Observant
  • Criminal law knowledge
  • Investigative skills
  • Background checks
  • Crime prevention methods
  • High level of integrity
Experience
Target Protection Specialist
Houston, TX
Target/ Oct 2014 to Jan 2017
  •  Investigated calls and complaints involving fire, theft, accident and hazard reports. 
  • Monitored access control systems, including CCTV systems.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Assets protection specialist
Houston, TX
Target/ Jul 2017 to Feb 2018
  • Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
  • Interviewed, questioned and conducted undercover surveillance operations.
  • Monitored access control systems, including CCTV systems.
  • Detained individuals when necessary to prevent security breaches.
    Called and coordinated with police, fire and EMT services.
  • Communicated with other supervisors regarding any issues that occurred while on duty.
  •  Apprehend Shoplifters 
  • Represented the corporation when summoned to court 


Loss Prevention Supervisor
Houston, TX
Kohls / Feb 2018 to Current

Prevented

  • Immediately reported fires, accidents and other safety hazards.
  • Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance.
  • Monitored access control systems, including CCTV systems.
  • Detained individuals when necessary to prevent security breaches.
  • Checked and secured building entrances.
  • Called and coordinated with police, fire and EMT services.
  • Patrolled buildings, facilities and perimeter areas to prevent damage to property.
Education and Training
High School Diploma St Pius X High School 2014 Houston, TX, United States
Lone Star College - CyFair Cypress, TX, United States
  • Coursework in Criminal Justice, Sociology and Psychology
  • Criminal Law, Criminology and Penology coursework
Activities and Honors
  • Eagle Scout 
This resume is created in 7 minutes.
Career Overview

Hard working and independently driven Service Coordinator with a background in customer service, planning, loss prevention and retail. Dedicated to providing excellent customer service and building strong working relationships with customers and co-workers.

Core Strengths
  • Professional
  • Organized
  • Detail Oriented
  • Active Listening Skills
  • Team Leadership
  • Excellent Written and Verbal Communication
  • Experience with Microsoft Word and Excel
  • Problem-Solving
Accomplishments
  • Wicklander-Zulawski Advanced Interview and Interrogation Techniques Certified June 2013
  • CPR and First Aid Certified May 2012
  • Detective of the Year for Macy's Chicago South District 2011
Work Experience
Quincy Compressor North November 2013 to February 2015 Service Coordinator
Addison, IL
  • Receive incoming calls for service, and schedule all shop and field service repairs.
  • Work with the Service Manager to coordinate the activities of the Service Department
  • Maximize Service Technician utilization.
  • Serve as information liaison between the Service Manager, Service Technicians, and customers.
  • Close job tickets and Invoice customers
Macy's May 2013 to November 2013 Loss Prevention Manager
Bolingbrook, IL
  • Macy's The Promenade Bolingbrook #277
  • Implement, monitor, and manage store shortage program
  • Develop and promote staff
  • Create and utilize working partnerships with stores leadership team
  • Conduct internal investigations and interviews
  • Hiring and Scheduling
Macy's February 2011 to May 2013 Assistant Loss Prevention Supervisor
Schaumburg, IL
  • Macy's Woodfield #259
  • Develop Loss Prevention detectives for future positions
  • Partner with stores team to drive shortage program
  • Understand Macy's systems and technology
  • Produce external results
Educational Background
Wisconsin Indianhead Technical College May 2010 Associate Degree: Marketing Superior, WI

3.2 GPA

  • Marketing Internship with Superior Chamber of Commerce
  • Member of Marketing Club
This resume is created in 7 minutes.
Professional Summary
Dedicated Security Supervisor skilled in providing exceptional security monitoring, including knowledge of surveillance protocols and CCTV equipment. Focused and detail-oriented with a proven history of mitigating risks and utilizing reasoned decision-making in high-pressure situations.
Skills
  • Excellent CCTV skills
  • Motivated self-starter
  • Wicklander/Zulawski certified
  • Daily incident reporting
  • Theft prevention training
  • Strong customer service background
  • Excellent multi-tasking skills
  • Bilingual-Polish
  • CPR/AED/First Aid certified
Work History
Loss Prevention Supervisor Jun 2015 - Current
Burlington Coat Factory Corporate Office Florence, NJ
  • Supervised a team of 30+ security officers between two warehouses and 1 corporate building.
  • Completed weekly payroll, scheduling, and hiring process.
  • Investigate product shortage via Sherlock/TRE system.
  • Developed, conducted, and oversaw the implementation of loss prevention training, programs, initiatives, and security.
Construction Project Supervisor Jun 2015
Margot Construction Lawrenceville, New Jersey
  • Supervised and oversaw 50k-250k dollar projects along with 8+ employees.
  • Scheduled client meetings, conducted needs assessment, explained design concerns and cost effective options, planned, estimated, and supervised projects from start to finish.
  • Negotiated cost estimates with clients, sub-contracted certain jobs for profit gains/ cost saving, maintained daily contact with clients, employees, and sub contractors.
  • Ensure strategic direction met by clearly defining schedule and project outcomes.
  • Obtained documents, clearances, certificates and approvals from local, state and federal agencies.
  • Manage complex billing and service provisioning of voice/data circuits and wireless connections.
Education
This resume is created in 7 minutes.
Professional Summary
To obtain a challenging position which utilizes my knowledge and experience to my highest potential.
Experience
Armed security Officer Nov 2006 to Current
Peach Bottom Atomic Power Plant Delta, PA
  • Protection of Power station and public from radiological sabotage.
  • Annual weapons training, qualification, and plant defense drills.
  • Access control and search activities for plant population and vehicles.
  • Patrol and inspection of station property, equipment, and facilities.
Carrier Claims Administrator Jan 2000
Saks Fifth Avenue Aberdeen, MD
  • Research and investigate loss and damage cargo claims.
  • Claims Liaison for all Saks Fifth Avenue stores, and Distribution centers.


Loss Prevention Supervisor Apr 1997
Saks Fifth Avenue Aberdeen, MD
  • Supervised and Managed second shift security staff, loss prevention programs, and daily operations.
Loss Prevention Officer Jun 1995
J.C Penny Whitemarsh, MD
  • Prevention, detection, and apprehension of shoplifters.
  • Performed daily departmental audits.
Education
Associate of Applied Science, Criminal Justice 1998 Harford Community College Bel Air, MD