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Professional Summary

Exceptionally hardworking and meticulous Human Service Worker with a stellar client satisfaction record and superb attention to detail. Adept at crafting health maintenance and recovery programs carefully tailored to individual client needs and preferences. Able to explain complex insurance and other bureaucratic rules and procedures to clients family members and junior staff.

Core Qualifications
  • Clinical Training
  • Medical Assisting Specialist
  • Strong Medical Ethic
  • PracticedInpatient and Outpatient Caregiver
  • CPR/BLS Certified
  • Qualified in Specimen Collection/Processing
  • Excellent Organizational Skills
  • Exceptional Customer Service Skills
  • Excellent Interpersonal Skills
  • Exceptional Oral and Written Communication Skills
  • Type 50 WPM
  • Proficient in Microsoft Office Suite
  • Behavioral Specialist
Certifications

Certified Nursing Assistant, CT Dept of Health, Exp. 2018

CPR, American Red Cross Association, Exp. 2017

First Aid

Certified Drug and Alcohol Counselor (CADC), In progress

Experience
Home Choice Senior Care Inc. Westport, CT Certified Nursing Assistant (Per-Diem) 02/2015 to Current
  • Managed a caseload of 12 clients.
  • Administered medication in accordance with the Medication Policies and Procedures as contained in the HCS Operational Manual.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Maintains the cleanliness and safety of the property.
  • Performed routine tests such as urine dip stick, vision and hearing tests.

Robin Colin-Greene Westport, CT Attorney Assistant 09/2008 to Current
  • Met with over 300 clients and other legal professionals to discuss case details.
  • Reorganized documentation procedure by managing all documents in a prescribed database, shortening retrieval time by 25%.
  • Improved office administrative operations by managing manual file systems appropriately.
  • Coordinated and prioritize work assignments to meet the firm deadlines and objectives.
  • Identified and recommended opportunities for process improvements.
  • Handled highly confidential documentation.
  • Collaborated with internal/external resources to complete assignments.
  • Assessed law information and anticipated issues to make effective decisions.

Marrakech Inc. New Haven , CT YAS Paraprofessional 02/2004 to 03/2006
  • Provided on-site direct behavioral health care services to over 50 adult and youth clients.
  • Services provided included; Supervision and assistance of clients with daily living skills, client care needs, case management, medication monitoring, transportation service, supportive counseling, crisis management, recreational and social activities.
  • Communicated all significant changes in clients' behavior level and notable incidents to the appropriate team leader improving the streamline process by 50%.
  • As a senior counselor, acted as liaison and client advocate for community resources.
  • Write timely and accurate progress notes and comprehensive reports.
Education
Associate of Arts: Human Services Housatonic Community College, Bridgeport, CT, USA
Diploma: Certified Nursing Assistant 2008 Valley Medical Institute, Trumbull, CT, USA
Diploma: Human Services 2004 Marrakech Academy, Bridgeport, CT, USA
High School Diploma 2003 Bassick High School, Bridgeport , CT, USA
This resume is created in 7 minutes.
Summary

A trial attorney with over 30 years of experience litigating cases before the State of Hawaii Courts, the United States District Court, and the Ninth Circuit Court of Appeals. The cases handled range from traffic to homicide and complex white collar prosecutions. Over the last 26 years, I have trained new attorneys and acted as a trainer, advisor, and resource for experienced trial attorneys. I have extensive experience supervising attorneys, investigators, and clerical staff in the state and federal systems. I possess strong interpersonal skills, sound judgment, and effective decision making skills.

Skills
  • Trial advocacy
  • Training and development
  • Supervision
  • Operations management
  • Change management
  • Human resources
  • Leadership
  • Problem-solving skills
Experience
March 2019
to
Current
Transportation Security Administration (TSA), DHS Honolulu, HI TSA Attorney Advisor, Pacific Rim Airports

Attorney Advisor (Field Counsel) Pacific Rim Airports from March 17, 2019 to Present. The general character of the practice with TSA has been civil. Handling legal issues related to human resources, employee and labor relations, disciplinary actions, mission support and field operations. Additional duties include, the prosecution of civil enforcement cases and being the Ethics Advisor for the Pacific Rim Airports.

November 2018
to
March 2019
United States Attorney's Office Honolulu, HI Co-Chief, Violent Crime And Drug Section

The duties and responsibilities within the section remained the same as they had been while Deputy Chief. With the addition of a Co-Chief there was an increased focus on organized crime. The primary focus of the section remained guns and drugs. There was an increasing tempo of PSN program cases, including enforcement sweeps in targeted areas. The duties within the section were now shared and there was an increased ability to target the most violent offenders.

April 2018
to
November 2018
United States Attorney's Office Honolulu, HI Deputy Chief, Violent Crime And Drug Section

Initial screening, intake and assignment of cases within the Section. Approval of indictments, plea agreements, and sentencing recommendations. Supervision of 6 Assistant U.S. Attorneys (AUSA) and 5 Special Assistant U.S. Attorneys (SAUSA). Project Safe Neighborhoods Task Force coordinator, leading the District of Hawaii's state-wide violence reduction program.

September 2015
to
April 2018
United States Attorney's Office Honolulu, HI Senior Litigation Counsel / AUSA Fraud And Financial Crimes Section

Trained new attorneys in trial practice and federal criminal procedure. I also trained, advised, and acted as a resource for experienced trial attorneys and legal support staff within the office. Investigated and developed complex white collar crime cases including Ponzi schemes, tax evasion, cyber crime, child exploitation, environmental crimes, wire fraud, mail fraud, and bank fraud. Handled these cases from the investigative stage before the grand jury through conviction, appeal, and post conviction motions.

December 2009
to
April 2018
United States Attorney's Office Honolulu, HI AUSA, Fraud And Financial Crimes Section

Responsible for the investigation and development of complex white collar crime cases. The cases include large-scale procurement fraud, Ponzi schemes, tax evasion, cyber crime, child exploitation, identity theft, health care fraud, environmental crimes, false claims, wire fraud, mail fraud, and bank fraud. The prosecution of these cases involves use of the grand jury to investigate and charge cases. Resolved cases through plea negotiations or trial on the charges, prepared appellate briefs, presented oral arguments before the Ninth Circuit Court of Appeals, and responded to petitions for Habeas Corpus relief.

May 2005
to
December 2009
United States Attorney's Office Honolulu, HI Chief, Major Crimes Section

Supervised 10 AUSAs and 8 SAUSAs in the investigation and prosecution of violent crime, low level drug offenses, and white collar crimes. At the time, the majority of the national priorities of the Department of Justice fell within the purview of the Major Crimes Section.

June 2002
to
May 2005
United States Attorney's Office Honolulu, HI Chief, Violent Crime Section

Supervised 5 AUSAs and up to 6 SAUSAs. The Section was responsible for the investigation and prosecution of violent crime, theft, firearms offenses, robbery and all crimes occurring on military bases and national parks. It was at this time that I implemented the first version of Project Safe Neighborhoods, a gun violence reduction program.

January 2001
to
June 2002
United States Attorney's Office Honolulu, HI Chief, Violent Crime Unit

This Unit formed the core of what would become the Project Safe Neighborhoods Task Force. The program was introduced in Hawaii during the 2001 to 2002 time frame.

January 1995
to
January 2001
United States Attorney's Office Honolulu, HI Assistant U.S. Attorney

I was a line level AUSA handling a variety of cases including those occurring on military bases, in aircraft, and on the high seas. We also were responsible for offenses committed within Hawaii's national parks and refuges.

June 1994
to
December 1994
Department of the Prosecuting Attorney Honolulu, HI Misdemeanor Division Director

Lead the Misdemeanor Division, which consisted of 5 Branch Chiefs, 25 Deputy Prosecutors, a clerical staff, and approximately 8 investigators.

April 1990
to
June 1994
Department of the Prosecuting Attorney Honolulu, HI DUI And Traffic Branch Chief

Supervised all traffic and DUI prosecutions, and trained all newly hired deputy prosecutors during this period.

October 1987
to
April 1990
Department of the Prosecuting Attorney Honolulu, HI Deputy Prosecuting Attorney

I was a line deputy within the Misdemeanor Division and the Felony Division during this time. I made the progression from handling traffic matters to homicides.

Education and Training
University of Hawai‘i At Mānoa William S. Richardson School of Law 1987 Honolulu, HI, United States J.D.: 1987 Honolulu, HI
University of Hawaii College of Business Administration 1983 Honolulu, HI, United States BBA: Personnel and Industrial Relations
Henry J. Kaiser High School 1978 Honolulu, HI, United States High School Diploma: 1978 Honolulu, HI
Collateral Duties

During my tenure at the United States Attorney's Office I held the following positions:

Joint Terrorism Task Force Coordinator

Violent Crime Coordinator

Corporate and Economic Crime Coordinator

Financial Institution Fraud Point of Contact

Bankruptcy Fraud Point of Contact

Child Exploitation and Obscenity Coordinator

District Election Officer

Ethics Advisor

Project Safe Neighborhoods Coordinator

Health Care Fraud (Criminal) Point of Contact

Identity Theft Point of Contact

Project Safe Childhood Coordinator

Trafficking in Persons Point of Contact

Environmental Law Enforcement Coordinator

Border and Immigration Law Enforcement Coordinator

Joint Terrorism Task Force Coordinator for USAO

Violent Crime Coordinator Corporate and Economic Crime Coordinator

Financial Institution Fraud Point of Contact

Bankruptcy Fraud Point of Contact

Child Exploitation and Obscenity Coordinator District Election Officer

Ethics Advisor

Project Safe Neighborhoods Coordinator

Health Care Fraud (Criminal) Point of Contact

Identity Theft Point of Contact

Project Safe Childhood Coordinator

Trafficking in Persons Point of Contact

Environmental Law Enforcement Coordinator

Border and Immigration Law Enforcement Coordinator

This resume is created in 7 minutes.
Summary

Dedicated and focused, administrative assistant who excels at customer service and interfacing with individuals with diverse personalities, and backgrounds from global cultures, while working in a fast-paced environment, completing multiple tasks with little to no supervision with the ability to quickly adapt and change as needed and seeks out new learning opportunities.

Experience
Library Assistant
July 2016 to Current
Kingston Public Library Kingston, TN
  • Greets visitors, answers telephone and refers questions and issues to appropriate library personnel as needed.
  • Answers reference questions and provides assistance to public regarding community services, programs, etc.
  • Assists patrons with basic technical, internet, and popular software navigation issues when using public access computers.
  • Assists patrons with use of computerized public access catalogs to locate materials and related information, and check materials in and out.
  • Balances cash drawer, accepts payments for fines, lost, and damaged items, and reconciles accounts accordingly.
  • Issues new library cards and updates patron accounts.
  • Empties and processes book drop, shelves books according to library standards, and shelf reads to maintain order within each section.
  • Daily maintenance of newspapers and periodicals by discarding and or replacing with current editions, etc.
  • Reviews reserve and hold materials, and contacts patron by telephone or email notifying them of material availability
  • Contacts patrons through email notifying them of overdue items and associated fees, and asks that the items be returned to the library.
  • Composes monthly library newsletter using Mailchimp, uses PowerPoint to create slide show for library monitor, updates Facebook, publishes monthly calendar of events using Publisher, creates informational flyers using Canva, and sends monthly notification of events to local newspaper.
  • Assists with inter-library loans and book transfers for patrons.
  • Assists with copy cataloguing of new and donated materials, weeding of collection, moving and deleting items within collection.
  • Assists with collection inventory, barcode scanning, and reconciling of disputed items in catalog, e.g. missing, lost, shelved in wrong location, etc.
  • Identifies item donations for resell, additions to paperback shelves, and possible inclusion into current collection.
  • Cleans and relabels books and other materials as needed, and covers new books.
  • Assists other library personnel with job tasks assigned by Director.
Test Proctor
Roane State Community College Oak Ridge, TN
  • Administered and proctored tests in testing center while ensuring and maintaining integrity of testing environment for the college, faculty, and students.
  • Tests administered: DEL, MAPP, RODP, IDEA testing, COMPASS, make-up tests, accommodation testing, assisted with ACT National and GED testing, and acted as test proctor for students from other institutions utilizing testing center.
  • Greeted and admitted students to testing center, verified identification of testers ensuring only those with appropriate ID were allowed to test.
  • Seated students and entered secure passwords for computerized tests. Provided test instructions, timing of exams and passed out test materials.
  • Conducted regular surveillance of exam room to ensure there were no security violations, student misconduct or missing exam materials.
  • Responded to unexpected occurrences with professionalism, calm demeanor and authority.
  • Provided appropriate escalation of issues or incidents and submitted a written report of the test event as needed.
  • Completed daily testing session reports for testing center records and faculty, maintained testing center files, registered students via telephone for upcoming tests, and answered questions in person and over the phone regarding tests administered by the testing center.
Classroom Assistant to Third Grade Teacher
American International School of Kingston Kingston, Jamaica
  • Assisted Third Grade Teacher in classroom carrying out daily lesson plans and classroom activities.
  • Assisted in preparation of materials associated with daily lesson plans, graded students work and gave feedback as needed, and acted as facilitator for reading group based on differentiated teaching.
  • Shadowed single student and established organizational structure, gave one-on-one instruction, under supervision of the Third Grade Teacher as needed, for concept reteaching and/or reinforcement, and provided oversight and guidance of student's social behavioral interaction with classmates and students at school.
Classroom Assistant to Kindergarten Teacher
American International School of Kingston Kingston, Jamaica
  • Assisted Kindergarten Teacher in daily lessons and activities.
  • Conducted individual student and small group learning support activities, as directed and under supervision of Kindergarten Teacher, to aid students in mastering learning concepts and skills, redirected students as needed to stay on task, provided oversight of social interaction of students with positive behavior reinforcement, and supervision of lunchtime and playground activities.
  • Prepared materials necessary to facilitate classroom learning and activities, kept classroom neat and orderly, collection of lunch monies.
  • Established and maintained meaningful rapport with parents and staff to promote positive and cooperative learning environment for students.
Education
Associate of Applied Science : Library and Information Science, 2018 Spokane Falls Community College Spokane, WA Phi Thea Kappa Honor Society
Certificate : Social Media Marketing, 2018 Spokane Falls Community College Spokane, WA, United States
Certification : Certified Library Support Staff, 2018 American Library Association - Allied Professional Association Chicago, IL, United States
Associate of Applied Science : 2015 Roane State Community College Harriman, TN

Allied Health Sciences

Student Representative

2015 Roane State Community College Harriman, TN

Technical Certificate 

Healthcare Documentation Specialist (medical transcription)

Student Member Association for Healthcare Documentation Integrity

Bachelor of Arts : 2011 Ashford University Clinton, IA

Social Science with emphasis in education and childhood development

Top 5% of class, GPA 3.97

Member Golden Key International Honor Society

Summary

Hardworking professional with a [Type] degree in [Subject]. Dedicated to providing service with a smile and patiently answering questions while successfully completing daily job duties.

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Professional Summary
Willing to relocate: Anywhere
Skills
Legal/non-legal research Sound judgment Court policies and programs Public speaking expertise MS Office Effective conflict resolution
Work History

WORLD Ambassador Stetson University DeLand, FL
  • Worked closely with international and exchange students to ensure a smooth transition into American university life Coordinated on campus events, Reached out to struggling students to offer support and assistance Lead International Student Orientation Collaborated with other WORLD Ambassadors to ensure optimal student engagement with panels and events.
  • Acted as first point of contact for all clients.
  • Managed accounts and records of clients with the highest levels of confidentiality and discretion.
Dispatcher/Customer Service Representative Mar 2016 - Dec 2016
Sarasota, FL
  • Job responsibilities include engaging customers, managing a team of drivers, attending to customer needs and issues in a friendly and timely manner.
Mentor/Volunteer Jan 2016 - May 2016
  • Wat Bang Muang - Thailand Volunteered at a primary school working out of a temple and tutored primary and middle school students in English, science, math, and art.
  • Facilitated group activities and fostered appropriate conflict/resolution skills among the children.

Boys & Girls Clubs of Volusia/Flagler Counties DeLand, United States, Florida
Cashier Feb 2012 - Aug 2015
Sears Holdings
  • Job responsibilities includes engaging customers, problem solving, handling money, and selling products.
Teen Attorney Aug 2008 - May 2010
Sarasota County Teen Court Sarasota, United States, Florida
  • Publicized community services to maintain positive public relations with community members.
  • Conducted feasibility studies and recommended actions for proposed projects.
  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
  • Produced legal documents, including contracts and real estate closing statements.
  • Prepared for trials by conducting legal research and drafting pleadings.
  • Worked as a team with attorneys, administrative assistants and fellow legal assistants.
  • Developed strategies and arguments in preparation for presentation of cases.
  • Presented key evidence and exhibits during civil trials.
  • Analyzed probable outcomes of cases using knowledge of legal precedents.
  • Managed all trial preparation for case litigation.
  • Creatively formulated trial techniques that specifically pertained to each case.
Education
Bachelor of Arts: Philosophy Ethics & Law 2017
Stetson University DeLand, FL
Philosophy Ethics & Law 4
Additional Information
  • Willing to relocate: Anywhere
  • ADDITIONAL INFORMATION Willing to relocate: Anywhere Authorized to work in the US for any employer