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  • Sales expertise
  • MS Office
  • Opening/closing procedure
  • Culinary knowledge
  • Cash handling
  • Cash register operation
  • Handling credit transactions
  • Product displays
  • Legal administrative support
  • Data entry
Real Estate Paralegal 10/2016 to 01/2017 Fairmount Properties Cleveland, OH
  • Document interpretation, legal analysis, drafting leases and ancillary documents, and provided legal analysis in connection with leasing matters, development and title matters.
Senior Lease Negotiator/Real Estate Paralegal 11/2015 to 08/2016 Benesch, Friedlander, Coplan & Aronoff LLP Cleveland, OH
  • Drafted and negotiated retail and commercial lease documents for retail developers and tenant entities, performed due diligence and provided legal analysis in connection with leasing matters, acquisitions, development and title matters.
Document Manager/Lease Negotiator 04/2015 to 11/2015 The Sherwin-Williams Company - The Americas Group Cleveland, OH
  • Drafted and negotiated leases and related real estate documents for global corporation with over 4,000 retail, warehouse and office locations.
Lease Negotiator/Paralegal 10/2007 to 04/2015 DDR Corp Cleveland, OH
  • Drafted, negotiated, and reviewed retail shopping center agreements to ensure documents are in compliance with business terms and are legally sound to protect the Company from potential litigation.
  • Performed due diligence and provided legal analysis in connection with leasing matters, acquisitions, development and title matters.
  • Worked with outside counsel and internal personnel to provide legal support for real estate transactions.
Legal Assistant 04/2005 to 10/2007 Rapoport, Spitz, Friedland & Courtney Cleveland, CA
  • Supported six attorneys at a general practice boutique business law firm.
  • Drafted and reviewed motions and pleadings, probate forms, and correspondence to clients, opposing counsel, and the courts.
  • Filed motions and pleadings with the courts.
Juris Doctor Program Cleveland-Marshall College of Law Cleveland, Ohio Completed two (2) years as a part-time student.
Bachelor of Science: Legal Studies 2004 South University West Palm Beach, Florida Magna Cum Laude
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Work History
Growth Strategist 07/2018 to Current New York, NY
  • Set and achieved target KPIs for clients including lowering Cost per Customer Acquisition (CPA) by 100%
  • Managed a $400,000 annual ads budget for B2C and B2B clients
  • Doubled revenue for a nutritional supplements company through identifying the highest LTV customers and serving them a high volume of targeted ads creative and copy on Facebook and Google Adwords
  • Set up a successful conversions funnel for a real estate apartment rental app and achieved the first digital B2B $40k conversion for a real estate company
  • Created Landing Page conversion funnel improvements strategy and analysis for a non-profit client and executed with staff technologists achieving a 15% increase in revenues
  • Managed international client relationships in a fast paced environment while managing a team of operational associates
  • Built strategic plans for clients and created 90 day executional plans
Digital Marketing Consultant 09/2014 to Current
Celine Arsac Consulting New York, NY
  • Leading digital marketing customer acquisition analytics strategy for Lizzie Fortunato Jewels with 10,000 visitors monthly and $2.5 million annual revenue.  Increased revenue by 60% in Q1/Q2 '18. Managed and tracked advertising strategy. Implemented remarketing ads. Optimized influencer campaign, instituted multi-touch attribution tracking for email, Instagram, and paid ads, optimized email opt-in, identified highest performing email marketing tactics through testing, and implemented website UX design and SEO improvements. Created Google Analytics custom dashboards and reports. Presented strategy in powerpoint presentations.
  • Defined Sukoon Active sportswear's most valuable target audience for paid social advertising improving month over month results by 100%.  Developed conversion optimization tactics. Reported results in excel. 
  • Provided high-level strategy and implementation of marketing and social media for the Million Dollar Women Summit and Business Accelerator resulting in a 30% annual increase in participants.  Partnered with Microsoft and UPS on content marketing reaching 150k people on social media.  Developed marketing channel strategy.
  • Lead strategy team to increase donations by 100% at African Dream Initiative.  Researched and provided UX design roadmap for website re-develoment for African Dream Initiative resulting in an optimized, mobile-responsive site with 50% more website traffic and 100% more donations.  Social media optimization for Facebook, Instagram, LinkedIn, Youtube, and Twitter based on content, frequency, and aesthetic.  Collaborated with team via Google Sheets.
Commercial Real Estate Acquisitions | Marketing Director 07/2010 to 05/2014
Colin Development LLC Manhasset, NY
  • Co-led strategy and execution of leasing program with Chief Operating Officer resulting in a 20% increase in revenue ($2 million increase).  Determined positioning and pricing of retail spaces. Identified ideal tenants. Implemented email marketing. Purchased paid advertising on leading real estate websites. Provided coaching and information to sales representatives.  Negotiated lease terms.
  • Sourced and analyzed retail properties for potential acquisition; achieved a 20% IRR on Brooklyn property acquisition.  Researched properties for sale in New York City. Collected market data and created proforma financials in excel.  Coordinated third party reviews of building mechanicals and environmental issues.  Negotiated purchase terms.
  • Managed property financing process for $20 million loan. Coordinated cross-functional teams to complete a $20 million building construction financing transaction with JP Morgan.  Created financials provided to bank.  Reviewed legal terms.  Provided teams with information to comply with loan terms.
Sales | Marketing | Finance Associate 05/2007 to 05/2010
The James Hotels New York, NY
  • Optimized retail space revenue 300% by negotiating leasing offers for hotel retail space.
  • Marketed and sold the Buckingham Hotel in New York City for $90M, and The James Chicago for $152M, which was the highest per key sale recorded in Chicago.
  • Streamlined the due diligence and deal closing process with buyers and banks.
Real Estate Paralegal 07/2004 to 03/2007
Greenberg Traurig, LLP New York, NY
  • Coordinated the logistics of commercial real estate transactions and securitizations ranging from $20 million - $1 billion in value.
  • Worked on Mortgage and Mezzanine Loan, 1031 Exchange, and CDO transactions.
  • Reviewed leases, surveys, and lien searches.
Fundraising Director 09/2002 to 06/2004
CCS Fundraising New York, NY
  • Advised leaders of corporations, non-profits, and governmental organizations on their non-profit fundraising campaigns for organizations including City College, Brooklyn College, and The Joyce Dance Theater.
  • Developed and implemented campaign strategy for multi-million dollar fundraising campaigns.
  • Identified high net worth donors and set up meetings for the Executive Director of the Joyce Dance Theater culminating in raising $600k in a six-month period.
Masters of Science: Real Estate Finance Aug 2008 New York University - New York, NY
Bachelor of Arts: Sociology June 2002 Dartmouth College - Hanover, NH
Digital Marketing Certificate 2018 General Assembly and Digital Marketing Business Institute - New York, NY
Google Analytics and Google AdWords Certifications (2018)

Dartmouth Entrepreneur Network, Marketing Chair and Events Committee Member (June 2017 - Present)
Million Dollar Women Summit and Business Accelerator, Senior Leadership Team Member (September 2017 - Present)

Excel Power User, Powerpoint, Google Sheets, Google Tag Manager, Google Analytics, Paid Social, Google AdWords, SEO
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Professional Summary

Motivated and experienced real estate professional in aspects of real estate transactions including administration, problem solving, trouble shooting, account management the development and execution, purchase agreements, closing statements and deeds. Excel at interfacing with others on all levels to ensure organizational goals succeed through a high level of performance and accountability. Exhibit exceptional interpersonal and written communication skills. Recognized leadership skills to train, motivate, and implement procedures to increase company goals. Efficiently manages time and projects with close attention to deadlines. Diplomatic and adaptable to work effectively in stressful situations with a diverse management styles.

  • Active Georgia Real Estate License
  • Customer service-oriented
  • Expert closer
  • Buyer contracts
  • MS Outlook
  • Yardi
  • Salesforce
Work History
05/2017 to Current
New Home Sales Counselor Starlight Homes/Ashton Woods Conyers, GA
  • Deliver outstanding customer service through inbound phone calls. 
  • Educating interested parties about Starlight Homes, setting appointments and answering questions in a professional manner.
  • Develop, practice and deliver sales presentation consistent with Starlight training.
  • Attend, provide updates and actively participate in weekly meeting as scheduled.
  • Enter leads, appointments and all communication in Salesforce daily.
  • Become expert on homebuilding process for your community and able to educate all prospects on what to expect throughout the process.
  • Develop and maintain relationships with Realtors. This includes visiting Realtor offices, networking and conducting business with Realtors.
  • Call customers under contract at at least once a week to maintain customer rapport.

Independent Contractor Ambassador Hostess Atlanta, GA
  • Sales Ambassador on Site for New Home Builders of Lennar, CalAtlantic, and Piedmont Residential.
  • Greet visitors to the model home and provide appropriate marketing materials.
  • Maintain model home appearance and open and close model home.
  • Assist in visitor registration process.
  • Assisted agent in any special projects for the community in their absence.
07/2013 to 10/2015
Residential Real Estate Paralegal McDonnell & Associates Atlanta, GA
  • Drafting and preparing real estate closing documents for residential closings.
  • Serve as a liaison between attorneys, clients and other third parties involved in the transaction.
  • Open and accurately receipt in all new escrows.
  • Prepare Final HUD-1 statement and sent to lender for approval.
  • Assist lenders with their funding and closing conditions and update clients on the closing and funding of their loans.
  • Provide routine desk coverage in the absence of other support staff.

11/2010 to 07/2013
Escrow Officer Accurate Title Group Rock Hill, SC
  • Open and accurately receipt in all new escrows.
  • Reduced funding errors 15% by implementing a system that simplified account maintenance.
  • Prepare Preliminary HUD-1 statement showing the estimated closing costs for buyers.
  • Assist lenders with their funding and closing conditions and update clients on the closing and funding of their loans.

08/2005 to 01/2009
Contract Administrator Novare Group Atlanta, GA
  • Provide administrative support to sales agents, managers and developers by preparing contracts to purchase residential a condominium using Yardi system.
  • Single point of contact for clients to answer and clear up any inquires and or concerns regarding contracts.
  • Collected earnest money deposits on condominium purchase and deposited in a non-interest bearing account whenever 7-day rescission period ended.
  • Attended weekly sales meetings, composed and distributed weekly sales reports, and coordinated with marketing department any selling agent dinners, tours, luncheon, and purchased gift cards and any giveaways events for assigned property.

Bachelor of Science: Retail Management University of South Carolina - SC

Mentor, Action Ministries, Atlanta, GA, 10/2015-Present

Key responsibilities: Exhibiting leadership skills, creative engagement, and providing tutoring to inner-city youth; planned activities that promoted a positive, fun-filled environment of learning and social development.