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I am technologist and driven, innovative engineer with extensive years in the Information Technology Industry. Experienced with large domestic/international data centers with hands on technical roles. Develop cost-effective, multi-tiered enterprise solutions across various industries. Successfully deliver large-scale complex projects for dedicated and multi-tenant commercial/federal customers. Developed solutions/proposals that make good financial sense which benefit the success of the company. Accomplished in managing relationships, internal support, implementation, development, and product teams, external customers, vendors and strategic partners.
✷ Data Center Consolidations, Relocations & Build out ✷ Vendor Management
✷ Cloud Computing ✷ Vulnerability Management
✷ Infrastructure Technology Architecture & Integration ✷ Asset Management
✷ Team Leadership & Mentoring ✷ Lifecycle Management
✷ Evaluate & Recommended Emerging Technologies ✷ Performance Management
Platform: Windows Server, Windows Hyper-V Server, Vmware ESXi, Linux
Network/Storage Protocols: Ethernet, TCP/IP, DNS, SMTP, LDAP, SSH, FC, ISCSI, CIFS, NFS
Server Hardware: HP BladeSystem c700, Cisco UCS B-Series, HP and Dell Servers
SAN/Fabric Hardware: HPE 3PAR StoreServ, Netapp FAS Hybrid Flash Arrays,
Netapp E-Series, Netapp AFF A-Series,
Brocade DCX-8510, Cisco MDS
Applications: Active Directory, Windows Clustering, Exchange,
Citrix Web interface, Citrix AAG.
Mission-critical enterprise environment, providing architecture/engineering standards and designs for enterprise switches, storage arrays at multiple data centers. Key technical advisor and SME supporting federal/commercial customers.
Lead desgin, implementation, and escalation support of enterprise storage systems for federal and commercial client accounts. Collaborated with a virtualization team assisting in desgin and implementation of VMware and compute solutions. Engaged network of internal stakeholders, system engineers, and product engineers to maintain the performance and reliability of dedicated and multi-tenant customers.
Maintain global business for storage, servers and virtualization within domestic and international data centers. Collaborated with network, compute, storage, service managers, and project managers to deploy and upgrade various cloud and manage customers.
● Collaborated with operations in pre- and post-sale initiatives for leading project deliverables and proof of concepts that assisted in closing new deals and advancing sales opportunities.
● Provided standards for capacity management, and performance management that improved business response time and cut cost of unused resources.
● Analyzed the storage/compute environments and make recommendations to processes, better streamline deployments, and simplify administration.
● Assisted in maintaining physical and virtual environments to ensure availability and compliance.
● Lead the development of long-term vision, strategy, and technology road map for storage across the organization in conjunction with company products and budget.
● Upgrade initiatives, executed broad array of planning and pre-checks, ensuing success for 3par and netapp arrays across major data centers for multi-tenant compliance.
● Deployed and upgraded over 30 3par's across all major data centers for multi-tenant environments.
● Deployed and upgraded over 80 Netapp arrays across all major data centers for federal and commercial customers.
Excelled in a fast paced mission-critical enterprise environment, providing production desgin, implementation and support for HP servers, HP blades, storage, and fabric switches at multiple sites storing circtial systems for clients and employees Engaged in major projects to deploy new services and upgrade existing solutions. Lead a team of 2 senior, 1 mid, and 2 junior engineers.
NetApp Certified Implementation Engineer - SAN Specialist, ONTAP
NetApp Certified Data Administrator, ONTAP
Dynamic, Lean Six Sigma, Industrial Engineer who provides strategic leadership and fosters collaboration among an organization. Creates and executes operational standards to ensure consistency and efficiency. Creates and maintains cooperative working relationships with key partners within and outside of company. Self-starting and independent, but also works well collaboratively in a team. Adaptable to change and works well under pressure, manages competing demands, and meets tight deadlines with strong follow through. Fluent in English, French, and Arabic. Willing to relocate and travel up to 100%.
Identify new opportunities and develop business cases for projects pertaining to rework/reuse of parts, service level kits and equipment design improvements. Reduce costs of service delivery. Implement and drive CI efforts to improve asset TAT. Develop continuous improvement culture, initiatives, and improvement plans.
Key Competencies: Maintenance Process Improvement, Leadership, Key Performance Indicators, Root Cause Analysis,Data Analysis, TensorFlow machine learning, Python / Go
Reduced Failure rate by 12% in 4 months:
Initiated and implemented multiple projects aiming to reduce equipment total cost of ownership. Led team of Engineers and technicians to investigate equipment failures and to perform Quality assurance checks before dispatching equipments to field.
Key Competencies: Continuous Improvement, Process Improvement, Reliability Centered Maintenance, Defect Elimination, Leadership
Decreased Cost of Service Delivery by 22%
Key Competencies: Process Improvement, Continuous Improvement, Key Performance Indicators
Lessened turnaround time by 40%
Key Competencies: Failure Analysis, Process Improvement, Collaboration, Cross-Functional Team Leadership, Risk Assessment
Curbed failure rate by 10%
Key Competencies: Project Management, Leadership, Process Improvement, Continuous Improvement, Communication
Participated in creating of new Center of Reliability and Efficiency
Developed maintenance procedures and ensure implementation. Carried out inspections of job integrity. Allocated resources for all repairs and preventative maintenance. Controlled inventory spending to meet materials and services cost targets.
Key Competencies: Continuous Improvement, Cross-Functional Leadership, Communication, Process Improvement
reduced turnaround time by 18%
Key Competencies: Leadership, Management
Obtained leadership position after only 1 year
Motivated hard worker with 9+ years of military experience as an Aircraft Metals Technologist, over 6 years experience as a direct supervisor. Excellent at multi-tasking and working under pressure, maintained "secret" security clearance. Positive team player who follows directions, but can also take initiative and complete tasks in a timely and efficient manner. Experience with documenting and producing employee evaluations, as well as maintaining accurate records management.
Designed and fabricated precision parts, cutting tools, fixtures and jigs to facilitate imperative daily metal working operations. Performed heat treating procedures to obtain the correct hardness, softness or brittleness of a material.
Oversaw and conducted welding operations using Gas Metal Arc Welding (GMAW), Gas Tungsten Arc Welding (GTAW), and Shielded Metal Arc Welding (SMAW) on various Aerospace ground equipment as well as vital aircraft parts.
Motivated, deadline-driven analyst who completes activities with accuracy and speed; solid experience managing all levels of large scale projects, including budgeting and administration. Excellent at juggling multiple tasks and working under pressure.