Operations Team Leader resume examples

Choose and edit as your own

Get inspired by the best resume examples picked for your profession and create your!

Add pre-written phrases

Describe yourself as a professional just in 2 clicks! All the phrases you need are prepared by us

Save and Download your Resume

Save it in PDF format. Ready-to-sent to you employer!

This resume is created in 7 minutes.
Professional Summary

Client-focused experience in facilitating connections and expanding profit channels. Compelling professional with knowledge in cultivating network relationships, sales, marketing and public relations strategies.

Skills
  • Excellent communication skills
  • Knowledge of Microsoft Office
  • TSD and Wheels Car Rental System
  • Working for Multi-Cultural clients and team
  • Organizing and managing operations
  • Decision Making
  • Leadership
  • Ability to Work Under Pressure
  • Employee training and development
  • Fluent in English
Work History
Operation And Sales Team Leader 06/2018 to 06/2019
Green Motion Car And Van Rental San Diego, CA
  • Ensure the optimal rental experience by maximizing on sales and service opportunities for every customer
  • Prepare the rental agreement while advising on and up selling vehicles and optional extras to the customer according to their needs
  • Known for providing exceptional hospitality service to ensure recurring business and customer retention
  • Managing the fleet and operations during night shift and weekends
  • Support operation team and controlling during check outs, check ins and keep the customer satisfaction maximum
  • Keep informed supervisors during the shift and make the fleet ready the next day operation
  • Follow up customers request and questions
  • Consider shift employees request, their breaks, working hours and special requirements
  • Responsible for problem solving
  • Trainer of night shift employees
Supervisor 06/2015 to 06/2018
Living Room Cafe & Bistro San Diego, CA
  • Provided instruction, coaching and motivation to all employees during the shift
  • High Levels of Cultural Awareness and Customer Service
  • Barista Captain
  • Proven record of handling coffee and other supplies by ensuring proper inventory levels
  • Qualified to handle payments and working on cash registers
  • Earned management trust by serving as key holder, responsibly opening and closing restaurant
  • Scheduled weekly inventory pickups and deliveries with vendors
  • Restocked inventory ever month and reviewed cash operation data to verify proper replenishment
Acquisition And Sales 09/2011 to 02/2014
Imaj Media Sports & Entertainment Istanbul, Turkey
  • Experienced The world's entertainment content market Media fair in 2011 MIPCOM, 2012 MIPTV, 2012 MIPCOM, 2013 MIPTV, 2013 MIPCOM in Cannes, France
  • Coordinated with social media, public relations and other teams to execute product introductions
  • Identified appropriate marketing channels and target customers for campaigns
  • Worked with international and domestic customers to understand requirements and provide exceptional service
  • Negotiated rates with media sales companies
Internship 06/2010 to 08/2010
Ajans Press Istanbul, Turkey
  • Analyzed media engagement and produced tracking reports
  • Put together and distributed press kits and other materials
  • Produced entertainment and lifestyle news reports, music videos and commercials
Education
MBA: Business Administration 2018 Southern States University - San Diego Campus - 2018 - San Diego, CA
Certificate: Marketing 2015 San Diego University For Integrative Studies - 2016 - San Diego, CA
BBA: Public Relations 2011 Bahçeşehir University - 2011 - İstanbul, Turkey
  • Dean's List & Received %100 Vice-Chancellor's Scholarship
  • Received Academic Scholarship from Association For The Support of Contemporary Living
  • Awarded Aydin Dogan Foundation, 23th Young Communicators Competition, earned the best Product Service award, ¨ Saglik icin, Saka Icin ¨
Volunteering

Volunteer : Atasehir Animal Shelter & Rescue


Volunteer : San Diego Human Society

REFERENCES

Available Upon Request

Certifications

Media Monitoring and Coverage Analysis - Ajans Press
Proficiency Communication - Bersay communication Consultancy
Media Strategies and Implmentation - Fox Tv
Corporate Communication Universal - Certificate

This resume is created in 7 minutes.
Summary
Results-driven FBI Contractor and security professional with 9 years experience streamlining technical production efforts by managing teams and private contractors while also supervising integral program aspects. Desire to utilize analytical skills and military experince along with security expertise to obtain a professional career within the Intelligence Community.
Highlights
  • Active DoD Top Secret Clearance
  • Security Specialist certified
  • Strong interpersonal skills
  • Military background
Experience
Federal Bureau of Investigation (Contractor) Clarksburg, WV Program Manager / Senior Analyst 02/2016 to Current
  • Serves as senior expert on-site lead with extensive knowledge and experience with the functions of federal, state, and local agencies while developing and applying analytic methodologies and principles.
  • Works closely with government stakeholders to mitigate and solve risks against national security and public safety.
  • Supports analyst functions including data collection, data modeling, project testing, and creation of performance measurements to support project objectives.
  • Produces and maintains all required task order reports.
US Navy - OCONUS Bahrain Tactical Patrol Boat Coxswain / Inspection Team Leader 04/2014 to 04/2015
  • Operated 27' Navy patrol vessels in order to provide maritime security to US and coalition warships while conducting search and seizure operations on foreign vessels.
  • Maintained and preserved over $3 million in government assets.
  • Completed 25+ HVA escorts and 30+ vessel inspections resulting in the safe delivery of mission essential supplies.
  • Successfully supervised and managed over 20 junior personnel in a high stress environment with zero incidents.
US Navy - CONUS NWS charleston Watch Commander 10/2010 to 04/2014
  • Operated in a law enforcement capacity performing basic duties such as making arrests, conducting investigations, report writing, along with building and maintaining a criminal network.
  • Completed criminal activity reports, oral communication safety briefs, citations, and vehicle inspections resulting in positive impacts for the well being and safety of others.
  • Developed and implemented successful new protocols for emergency response.
Education
  • Pursuing BA in Intelligence Studies, AMU June 2020 (3.92 GPA)
  • Law Enforcement Academy, US Navy - 2011
  • Small Boat Coxswain course, US Navy - 2014
  • 600+ hours of law enforcement, security, and CQB training, US Navy/Department of Energy - 2010-2015
Certifications
  • Security Specialist, License No. N93063-437211, Dept. of Labor- 2014 (certification requiring over 4,000 documented hours of law enforcement, anti-terrorism, and security experience)
This resume is created in 7 minutes.
Summary

Corporate Operations and Vendor Manager with over 8 years overseeing operations, distribution, and Information Technology. A trained facilitator with interpersonal and negotiation skills. Results-focused with success in developing and leading diverse teams to achieve outstanding results. Strategic problem solver, change manager and visionary executive able to implement plans meeting current and future needs. Key expertise in Logistics and Information Technology.

Skills
  • Microsoft Office Suite
  • Model building via Excel
  • Experience in budgeting and forecasting
  • Java (Introduction)
  • SQL (Introduction)
  • BFT Blue Force satellite tracking system
  • CashTrak planning and tracking software
  • Secret Security Clearance



  • Critical thinking
  • Adept multi-tasking
  • Individual and team training development
  • Leadership development
  • Issue resolution
  • Materials accountability
  • Deadline-driven
  • Proactive
Work History
08/2019 to Current
IT Services Program Manager Safari Micro Inc. Chandler, AZ
  • Monitored contracts and service level agreements to identify potential risks and implement mitigation actions to protect development process from unforeseen delays and costs.
  • Oversaw purchases of Networking, Security, and Data Center equipment and software.
  • Oversaw Implementations of Microsoft Azure cloud solution, office 365 migrations and servers to cloud infrastructure deployments.
  • Managed project elements for multiple initiatives from initial planning to project rollouts.
  • Maintained licensing contracts with vendors.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Coordinated with management teams to plan, develop, align and execute strategies that would meet client's vision, mission and purpose.
05/2018 to 08/2019
Corporate Operations Manager/Vendor Manager Safari Micro Inc. Chandler, AZ
  • Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate
  • Researched and identified opportunities for account growth, account penetration and market expansion
  • Created reports and presentations detailing business development activities
  • Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations
  • Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development
  • Identified distributor challenges related to corporate service offerings in order to formulate business efficient solutions
  • Negotiated, prepared and signed contracts with manufacturers and partners within the industry
  • Directed day-to-day operations focused on attainment of key business metrics, continuous improvement initiatives
  • Implemented policies and standard operating procedures for continuous improvement
  • Partnered with vendors and suppliers, managing and budgeting inventory
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels
  • Developed organization systems for sales reports and financial records and strengthened operational traceability and operational efficiencies
  • Worked with the CFO and COO to resolve financial and operational problems, improve operations and provide exceptional customer service
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability
11/2014 to 05/2018
Operations Vault Lead GardaWorld Cash Logistics Phoenix, Arizona
  • Controls all preparation and processing of outbound shipments.
  • Improved customer service initiatives by streamlining sales and order management processes. 
  • Ensures facility sustainability daily.
  • Responds to all correspondence from Customer Relations and executive management.
  • Gathers, logs, and monitors all shipping data.
  • Minimizes damages and repair costs through careful management and preventative maintenance.
  • Takes corrective action in the case of accidents and delays to minimize extra expenses.
  • Assigns shipments to carriers in the centralized database.
  • Cultivates a positive rapport with fellow employees to boost company morale and promote employee retention.
12/2013 to 10/2014
Infantry Squad Leader United States Army Fort Bliss, Texas
  • Operated as a COIST (Company Operational Intelligence Support Team) member for the company's element
  • Managed and led a squad of 6 to 10 soldiers during all training operations
  • Controlled and accountable for an equipment budget worth $250,000
  • Appointed as alternate platoon leader during unplanned leadership absences commanding 40 personnel
  • Operated and maintained communications equipment
  • Supervised teams in support of security and installation law and order operations
  • Planned and briefed personnel on missions
12/2012 to 12/2013
M2A3 Bradley Commander United States Army Seoul, South Korea
  • Commanded all personnel on a M2A3 Bradley armored carrier.
  • Managed over $2,300,000 worth of equipment and assets.
  • Managed and led a crew of 10 members.
  • Conducted operations with subordinate U.S.
  • and Korean forces.
  • Led multiple operations in various training environments.
  • Empowered multiple subordinate soldiers to achieve soldier recognition honors.
  • Monitored and evaluated unit performance on key security issues, recommending corrective action programs where appropriate
  • Entrusted as the Non-Commissioned Officer In Charge (NCOIC) by the Regimental commander to simulate live fire exercises for largest training operation on the Korean Peninsula.
11/2010 to 12/2012
Fire Team Leader United States Army Fort Riley, Kansas
  • Deployed to Baghdad, Iraq in 2010.
  • Conducted combat operations and stood in as a team leader.
  • Promoted to full time team leader midway through deployment.
  • Received Presidential Citation for actions in Iraq.
  • Led teams on foot patrols and vehicle mounted convoys.
  • Conducted high value personal security for high ranking military and Department of Defense officials.
  • Demonstrated quality leadership capabilities gaining leadership recognition and rank promotion.
Education
2017
Bachelors: Global Logistics Management
Arizona State University, W.P Carey School of Business - Tempe, Arizona
  • Inductee Phi Theta Kappa Honors Society- May 2017- Present
  • Sigma Alpha Lambda Honor Society- Arizona State University Chapter- September 2017- Present
  • Supply Chain Management Association Member- Arizona State University September 2017- Present.
Military Service
United States Army: November 2008 to October 2014
Rank: Sergeant
Achievements
Central Arizona College: Veteran Student of the Year- Awarded to be the highest achieving Veteran student of 2017. 

United States Army Commendations: Unit Presidential Citation, Combat Infantry, Airborne qualification and completion badges, Army Commendation medals, Army Achievement medals, Army Good Conduct medals, Korea Defense Service medal, Iraq Campaign, Overseas Service, Global War on Terrorism, and Joint Service ribbons.
This resume is created in 7 minutes.
Career Focus

Perform a duty according to my academic preparation, achieve a position in a company that offers me the opportunity to grow professionally and personally applying  my knowledge and skills.

Professional Highlights
  • Well organized, creative, responsible and punctual.
  • Skills to contemplate in public.
  • Teacher planning knowledge.
  • Public policy knowledge of the department of education.
  • Leadership skills and ability to multitask. 
  • A high energy individual with a great interest in event planning, promotion and media productions.
  • Ability to coordinate and supervise.
  • Appropriate handling of time.
  • Excellent interpersonal relationships. 
  • Drafting and presenting  reports.
  • Distribution of tasks.
  • Able to work under pressure, ability to easily adapt to changes.
  • Basic knowledge of office and domain computer (Excel, Word and PowerPoint).  
  • Certificate of Forklift Operator
Professional Experience
ARW Tire East Norriton, PA Warehouse Team Leader 08/2017 to 06/2019
  • Fills orders,count, load, and unloads product on incoming trailers according to the shipping schedule
  • Operate forklifts to load and unload freight trucks, Moving pallets by hand, hand truck, electric pallet jack, or manual pallet jack
  • Routinely cleaning all warehouse areas and containers, organizing stock in the warehouse.
  • Manage time and attendance for operatives within area of responsibility and support supervisor with people management issues report progress updates, key achievements and any concerns to the Warehouse Supervisor and/or Manager
  • Ensure a clean and tidy working environment to aid operational efficiency
Logistic Global Services Ccataño, PR Warehouse Associate 01/2015 to 04/2017
  • Prepares orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
  • Completes deliveries by driving truck or van to and from vendors
  • Maintains truck or van by completing preventive maintenance requirements; arranging for repairs
  • Maintains inventory controls by collecting stock location orders and printing requests
  • Maintains quality service by following organization standards
  • Maintains safe and clean work environment by keeping shelves, pallet area, and workstations neat; maintaining clean shipping supply area; complying with procedures, rules, and regulations
Leisure Bay Industries Inc Lake Mary, FL Warehouse Employee 04/2014 to 11/2016
  • Prepare and complete orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Receive and process warehouse stock products (pick, unload, label, store)
  • Perform inventory controls and keep quality standards high for audits
  • Keep a clean and safe working environment and optimise space utilization Complete diary logs into inventory
  • Communicate and cooperate with supervisors and coworkers
  • Operate and maintain preventively warehouse jacuzzis and equipment
Professional Development
Associate of Arts: Management 2013 Sistema Universitario Ana G. Méndez , Bayamón , PR
  • PRODUCTION & OPERATION MANA
  • MANAGEMENT THEORY
  • PERSONNEL ADMINISTRATION
  • LABOR RELATIONS
  • HUM REL IN BUSINESS 

GPA 3.55

This resume is created in 7 minutes.
Executive Summary

Results-focused management professional offering 20 years of progressive leadership experience. Successful in Safety and Training programs. Transforming high-potential operators into outstanding leaders who demonstrate the creativity and savvy that is critical to operational success. Remains calm and poised even in high-pressure situations.  

Core Qualifications
  • Operations leadership
  • Operations Start-up
  • Safety and Training 
  • Policy Development
  • Commercial Driver's License Examiner
  • Project Management
  • Emergency vehicle management
  • Community Outreach
  • Customer Service / Marketing 
  • Worker's Compensation
Professional Experience
DENSO Manufacturing Tennessee, Inc. Maryville, TN Senior Group Leader 07/2017 to Current

Provides first level of supervision to associates by administering work direction and guidance through ensuring associate quality and safety.  Evaluate and review jobs with subordinates upon completion of assigned tasks to ensure that team members continually strive to meet department goals.  Attends meetings and prepares reports as necessary along with proving leadership and guidance to ensure appropriate safety conditions are maintained.

Knoxville Area Transit Knoxville, TN Director Of Operations And Safety 04/1997 to 07/2017

Directed strategic initiatives to achieve organization's 5-year Service Improvement Plan streamlining to increase efficiency to meet new demand and service levels. Improved 17 of 23 routes by extended hours and more routes on Sundays; increased frequencies along busy corridors; and later service for neighborhood-based vehicles. Merger and cross-training customer service phone department and para-transit scheduling department which allowed for 16 hours of extended phone coverage, more flexibility and better customer response. This merger resulted in a drop of no-show and cancellations by 37%; average cost per trip reduced by $0.61; mileage reduced by 9% due to more efficient scheduling; and on-time performance increased to 97% from 95%. Created a policy and procedures manual for operations department. Restructured dispatch office and assigned each dispatcher a leadership role on various issues - from detour responsibilities to Wi-Fi implementation which has improved communication system-wide as well as the entire community. Created a new tracking system that quickly identifies employees with attendance issues, recognizing patterns which can be immediately addressed. This system has resulted in 32% decrease in sick leave call-ins.

Laboratory Corp Of America Knoxville, TN Route Service Representative 03/2018 to 11/2018

Responsible for the safe operation of company vehicle while following all rules and company guidelines. Followed a scheduled a route picking up and transporting specimens from client offices back to the lab for processing (with the exception of will-calls requested by the dispatcher). Used a hand-held scanner to track specimens and to monitor the arrival and departure status along the route. Carried a thermal cooler with separate storage areas for room, refrigerated and frozen temperatures. Dry ice was stored to preserve the integrity of the frozen specimen. Retrieved specimens from lock boxes when requested by the dispatcher and left door hangers whenever no specimens were left in the lock boxes. Delivered excellent customer service skills when picking up specimens, delivering supplies, retrieving supply order forms and other requests made by the client.

Education
Mathematics Tennessee State University, Nashville, TN
Project Management University of Tennessee, Knoxville, TN
Affiliations and Training
Leadership Knoxville (Knoxville Chamber of Commerce)
Knoxville Hospitality Committee (KHC)
Knoxville Transportation Authority Board (KTA)
Community Advisory Committee (CAC)
Big Brothers Big Sisters of East Tennessee (BBBS)
Tennessee Public Transportation Association (TPTA)
Civic, Municipal and University development for transit operation planning
 
U.S. Department of Transportation Safety and Training Program
Homeland Security Active Shooter Workshop
Transit Terrorist Tools and Tactics Training
Enhanced Sports and Special Events Incident Management Trainong
Drug and Alcohol Awareness
Workplace Harassment Prevention
Worker's Compensation Program and Annual Conferences

This resume is created in 7 minutes.
Career Overview

Committed and devoted team player who strives to make every task successful.   Always willing to go above and beyond to make others feel comfortable by listening to concerns of others, focusing on the task at hand, and researching the needs of the task to be preformed.  

Core Strengths
  • Dependable
  • Organized
  • Kind
  • Excellent with kids
  • Quick Learner
  • Calm
  • Always thinking outside the box
  • Good at managing chaos
  • A great Team Player
  • Complex problem solving
  • Approachable
  • Basic clerical knowledge
  • Positive and cheerful
  • Classroom management
Accomplishments

Volunteer to run a Produce Co-op for my neighborhood

Classroom Volunteer

Currently Serving as  a Cub Committee Chair for our Cub Scout Troop

Work Experience
Teacher Assistant
August 2019 to Current
Davis school District (Knowlton Elementary) Farmington, UT
Daycare Provider
August 2017 to Current
Ms. KAYSVILLE, UT
  • Enforced rules to teach manners and maintain safe environment.
  • Secured indoor and outdoor premises to protect children under care.
  • Managed general housekeeping duties, including feeding, diapering, resting, and cleanup.
  • Escorted children on outings and trips to local parks and zoos.
  • Offered stimulating curriculum that accommodated all learning styles.
Payroll Specialist
January 2004 to December 2004
Nutro Dog Food Company City of Industry, CA
  • Managed payroll and time and attendance systems.
  • Enforced established payroll-related policies, procedures and regulations and adherence to company and governmental policies.
  • Responded to employee inquiries regarding payroll and timekeeper.
  • Processed rehire, transfers, terminations, garnishments and withholdings.
  • Accurately processed data, validation and transmission for weekly, semi-monthly and sales payrolls.
  • Ensured the proper processing of garnishments, which included child support and wage assignments.
  • Processed terminations.
Counselor intern
August 2003 to December 2003
Los Angeles school district Hawaiian Gardens, CA
  • Met with students in alternative High Schools to help create a graduation plan.
  • Wrote letters to judges to verify student behavior.
  • Helped counselor administer IEP testing as well as helping to administer the necessary implementations in regards to the IEP.
  • Worked on helping students become legalized citizens
  • Set goals with students to help get them back into mainstream education.



Student Leader
April 2001 to June 2003
Cannon Center, Brigham Young University Provo, UT
  • Oversaw other workers in a cafeteria setting.
  • Prepared and served food.
  • Worked with product ordering and stocking.
Dispatcher
August 2000 to November 2000
National Frozen Foods Chehalis, WA
  • Dispatched trucks to farms to bring back product for processing
  • Dealt with state permits
  • Helped with making sure we had people for shift


Cashier, assistant manager
June 1995 to December 1998
McDonald's Centralia, Washington
File Conversion Team
May 1998 to September 1998
Department of Social and Health Services Centralia, Washington
  • Converted case files from old system to new system
  • Did some supervised visits with parents and children in foster care
Educational Background
High School Diploma : 1996 Centralia High School Centralia, Wa
Bachelor of Science : Family Life, 2004 Brigham Young University Provo, UT
This resume is created in 7 minutes.
Professional Summary

Hardworking Registered Nurse with 24 years of experience providing exceptional patient care in acute and post acute settings. Team-oriented and reliable with clear verbal and written communication skills and sound clinical judgment. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Ready for new opportunity to apply exceptional nursing skills in PACU setting.

Skills
  • Infection Control Measures
  • Intravenous Therapy
  • Medication Administration
  • Health Education
  • Chronic Disease Management
  • Pain Management
  • Discharge Planning
  • Patient Care Coordination
Work History
RN Quality Management Specialist Beaumont Home Health - Madison Heights, MI 04/2018 - Current
  • Reviewed clinical documentation for compliance with requirements and accuracy of information.
  • Analyzed quality outcomes and patient risk factors through review of OASIS and SHP's data.
  • Assisted in the development of processes and procedures to ensure quality patient services and compliance with professional standards.
  • Participated in weekly case conferences with interdisciplinary team to focus on patient goals and utilization management.
RN Team Leader Beaumont Home Health - Madison Heights, MI 04/2016 - 04/2018
  • Achieved high staff morale through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment.
  • Ensure productivity expectations were met by clinical staff.
  • Provided oversight for day to day clinical business operations  
  • Established staff schedules and assignments.
  • Designed process improvement protocals.
  • Conducted team meetings, and in-service education for staff.
RN Team Coordinator/Episode Manager Beaumont Home Health - Madison Heights, MI 10/2015 - 04/2016
  • Verified physician orders and Plan of care for accuracy
  • Performed caseload review with staff for focus on episode management /utilization review.
  • Reviewed data with nurses related to quality outcomes.
  • Provided mentoring, supervision, and clinical support to staff 
  • Conducted yearly field evals for staff.

Interim Clinical Manager Beaumont Home Health - Madison Heights, MI 01/2014 - 10/2015
  • Effectively managed, and mentored  30 clinical and support staff while maintaining staff morale and professionalism.
  • Coordinated with Quality management team to identify performance areas for improvement.
  • Performed  case conferences with staff nurses to ensure improvement in Episodic case management.
RN Assessment Nurse/ Preceptor Beaumont Home Health - Madison Heights, MI 01/2009 - 01/2014
  • Developed teaching tools and resource materials for orientation program.
  • Trained new nurses on policies, procedures, and patient care protocols.
  • Educated patients on health maintenance and disease prevention.
  • Performed case opening assessments and follow up visits.
RN Case Manager Beaumont Home Health Services - Madison Heights, MI 06/2000 - 01/2009
  • Case managed a caseload of 25 - 30 patients weekly, and supervised home health aides.
  • Managed post acute patients requiring medical and surgical follow up care and education in the home setting.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Created individualized care plans based on nursing diagnosis and incorporated the appropriate nursing methods to achieve positive outcomes.
RN Staff Nurse Lakeland Center Rehabilitation - Southfield, MI 03/1999 - 06/2000
  • Provided nursing care for traumatic brain injury patients, adeptly handling all aspects of skilled nursing care.
  • Provided supervision over certified nursing assistants.
  • Worked within an interdisciplinary health care team to develop, implement and make adjustments to patient care plans.
  • Individualized strategies to improve health and meet recovery goals. 
RN Staff Nurse Henry Ford Wyandotte Hospital - Wyandotte, MI 11/1997 - 03/1999
  • Coordinated, planned, and provided skilled nursing care for patients requiring physical rehabilitation services.
  • Collaborated with multidisciplinary team to ensure quality care for patients.
  • Supervised certified nursing assistants.
Education
Associate of Science: Nursing Henry Ford Community College - Dearborn, MI 1996
Michigan Nursing Licensure
Certifications


  • Applied for Georgia Nursing License - application review process in progress
  • Registered Nurse License Michigan #
This resume is created in 7 minutes.
Professional Summary
Multi-talented Team Member/Shift Leader able to take on any required task and adapt to changing conditions with a resourceful and hardworking mindset. Dedicated to business success and eager to learn more to advance professionally.
Skills
  • Active listening skills
  • Punctual
  • Motivated team player
  • Skilled problem solver
  • Quick learner
  • Stocking
  • Personable
Work History
04/2018 to Current
Field Technician II Charter Communications Arlington, Texas
  • Worked directly with management, and Field Operations department to brainstorm, discuss strategy and mitigate customer issues.
  • Responded to customer requests via telephone and email.
  • Provide high-quality service to all customers
  • Test and troubleshoot issues with network communication
  • Conduct thorough inspections of cable lines to ensure the system is working correctly
01/2017 to 04/2018
Shift Leader Smoothie King Cedar Hill, TX
  • Consistently provided friendly guest service and heartfelt hospitality.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Strictly followed all cash, security, inventory and labor policies and procedures.
  • Assigned daily tasks to employees and monitored activity and task completion.
  • Ensured a safe working environment by following all safety procedures, policies and regulations.
  • Prepped items for later use to save staff time during busy hours.
  • Reported to each shift on time and ready to work.
01/2015 to 01/2017
Team Member Whataburger Cedar Hill, TX
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Resolved issues in a timely manner to maintain productivity goals.
  • Alerted customers to upcoming sales events and promotions.
Education
2017
High School Diploma
Cedar Hill High School - Cedar Hill, TX
  • Graduated with 3.4 GPA
  • Member of JROTC and Marching band
2021
Business Management: Business
Cedar Valley College - Lancaster, TX
This resume is created in 7 minutes.
Professional Summary

I am a goal-oriented & high-achieving sales representative experienced in marketing, cold-calling, and generating new business. I am a go-getter and a self-starter who is passionate about sales.

Education
Bachelor of Science: Business Administration, Human Resource Management, May 2014
Winona State University (WSU) - Winona, MN


Areas of Study: corporate organization, strategic management, best used accounting practices and principles, corporate financing, and human resource management

Skills
  • Excellent attention to detail
  • Relationship building
  • Customer Service
  • Leadership
  • Microsoft Office
  • Salesforce
  • Cold calling
  • Prospecting
  • SaaS
  • Teamwork
  • Working independently
Work History
Sr Acc. Development Representative- SLED, West, Enterprise, 06/2018 to 09/2018
Businessolver Chicago, IL
  • Used Salesforce to maintain a company database with essential account and sales information. 
  • Mentored 3 new business development representatives.
  • Used a consultative sales approach to exceed sales goals
  • Supported over 8 outside sales representatives to drive appointments with C-level executives  
  • Tasked with profiling and gaining access to accounts with over 8,000 lives in the western U.S.
  • Extensive knowledge of the public sector selling process
  • Over 350 meetings scheduled resulting in 10 Immediate opportunities, 10 within the next quarter, and +20 opportunities within the next year.
  • Executed multi-touch campaigns through cold-calling, drops,  and other strategic outreach
  • Made over 100 cold calls each day
Account Development Representative- SLEd, Southeast , 05/2017 to 06/2018
Businessolver Chicago, Illinois
  • Developing new business opportunities by effectively communicating products to leading national and international corporations\companies.
  • Researching clients' business issues and goals to offer appropriate solutions.
  • Built a network of key decision makers
  • Over 300 meetings scheduled resulting in 10 Immediate opportunities, 10 within the next quarter, and +20 opportunities within the next year.
  • Supported over 4 outside sales representatives to drive sales results in their  given territories  
  • Utilized effective communication and prospecting to find contacts within a company's/agency's work space (State, Local, Education, Enterprise, Southeast)
  • Partnered with marketing to coordinate strategic campaigns to drive brand awareness and communication to potential clients.
Business Development Representative, 10/2016 to 05/2017
Businessolver Chicago, IL
  • Developed new business opportunities by effectively communicating products to leading national and international corporations\companies
  • Researching clients' business issues and goals to offer appropriate solutions
  • Utilized Salesforce to organize potential client prospects
  • +200 meetings scheduled resulting in 5 Immediate opportunities, 4 within the next quarter, and +15 opportunities within the next year
  • Consistently reached +150% of quota since Oct 2016 start date
  • Utilized effective communication to find contacts within a company's work space, overcome objections and schedule qualified appointments for 2-3 Senior Consultants
  • Cold called with assertive, positive and persistent style
Operations Manager, 06/2015 to 06/2016
LA Fitness Waukegan, IL
  • Led a team of up to 20 direct reports
  • Interviewed, hired, terminated, trained, coached, and scheduled staff members in order to ensure continued growth and improvement.
  • Oversaw and worked with contractors to schedule facility projects\improvements in order to better serve our customer base
  • Recording, importing and entering data into EXCEL spreadsheets and record books to improve performance
  • Met and\or exceeding bi-monthly and monthly revenue goals by as much 150% in as little as two months at location.
  • Transformed my club from one of the lowest producing clubs in the nation to one of top 3 operational revenue generating clubs in my district and top 15 revenue generating clubs nationwide in less than 4 months in position.
  • Cold called with assertive, positive and persistent style
Team Leader Production, 05/2014 to 12/2014
ConAgra Foods Park Rapids, MN


  • Effectively managing up to 25 personnel.
  • Drove to consistently exceed shift budgeted production goals.
  • Reviewed and recorded product temperature, length, visual appeal, taste, and content to ensure that the product shipped was up to given customer specifications.
  • Reduced surplus inventory to decrease product waste, lower cost, and exceed shift production goals
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules and projects.
Additional Information
  • VOLUNTEER EXPERIENCE: Feed My Starving Children Walk A Mile In Her Shoes, Homeless For The Homeless
  • BOOKS: Developing the Leader Within You, The Challenger Customer, Getting Naked, Question Behind the Question
This resume is created in 7 minutes.
Professional Summary
Highly skilled with an exceptional ability to produce and repair mechanical equipment with precision and strong attention to detail.  Results-driven and willing to work overtime to meet deadlines. Maintenance Mechanic - Electrical Mechanic - handyman Focused welder (MIG and TIG). Able to read blueprints and prioritize work to meet deadline requirements.
Skills
  • Skilled in final assembly processes
  • Maintenance of shop equipment
  • Troubleshooting
  • Tool repair and maintenance
  • Structural welding
  • Flexible
  • Fast-learner
  • Certified Forklift Operator
  • General building maintenance
  • OSHA Certified
  • Fabrication
  • Excellent communication skills
  • Power and hand tools
  • Basic math and measuring aptitude
  • Effective at multi-tasking
  • Capable of heavy lifting
  • Dependable and reliable
Work History
Reciving Clerk Manager/order selector/Truck driver, 04/2005 to 03/2008
Service Building Supply 1002 Comfront Lane


  • Loaded and unloaded building materials used for construction
  • Redirected shipments en route in response to customer requests.
  • Delivered to residential and commercial locations.
  • Inspected cargo for count accuracy.
  • Received pick-ups and delivered them to warehouse.
  • Secured cargo for transport, using ropes, blocks, chain, binders, or covers
Operations Team Leader, Current
Magneti Marelli Powertrain USA Sanford, NC
  • Planned, directed, coordinated and assigned manpower to meet aggressive production schedules.
  • Addressed all personnel issues promptly and professionally.
  • Drove daily production activities with effective communication and leadership.
  • Worked with quality manager to achieve the proper segregation and recycling of rework.
  • Completed required safety training programs for OSHA.
  • Completed and maintained accurate and organized records, documents and reports.
Chercker/High lift Operator, 07/2011 to 11/2013
Imperial Freezer/Cloverleaf Cold Storage 111 Imperial Lane


  • Successfully managed production activities so all orders were shipped on time.
  • Accurately read, understood, and carried out written instructions.
  • Set up station by receiving picking and packing order and gathering packing materials
  • Picked orders from inventory locations.
Education
Associate of Applied Science: Industrial System Technology, 2019
Central Carolina Community College - Sanford, N.C. 27330
This resume is created in 7 minutes.
Interests

4x4

Fishing

Camping

Hiking

Afl Football

Accomplishments

MEM30198 Certificate III in Engineering - Production systems.

5 Day OH&S course.

Deep knowledge of sheet metal and welding techniques, engineering fabrication,

Met company standard times and individual productivity goals.

Planned, directed, coordinated and assigned manpower to efficiently meet production requirements.

Team Building and Leadership.

  • Maintained a good attendance record for nearly 14 years
Summary

skilled in operating break press and cnc laser machinery. Collaborates effectively with team members to complete projects on time.

Metal Worker skilled in determining project requirements, including scope and assembly sequences. Flexible and hardworking with a positive attitude.

Team leader and proficient in selecting gauges and types of sheet metal and non-metallic material.

Sheet metal professional with 9 and a half years of fabricating robotic welding machine operation and project requirements analysis.

Metal Worker with experience operating hand and power tools and shearing machinery. Adaptable multi-tasker who solves complex problems with ease.

Skilled worker with extensive background in fabrication and welding. knowledgeable about machines, tools and equipment used in all sheet metal processes.

Consistently able to exert maximum muscle force to lift, push, pull and carry objects.

Experience
Team Leader / ARB Head Office - Kilsyth, VIC 11/2005 - 12/2018

Maintained and repaired equipment and facilities.

Observed safety practices and procedures to maintain a safe and clean work environment.

Unloaded and stored raw material deliveries.

Inspected sheet metal structures and overhauled components.

Troubleshot, repaired and serviced hand tools, power tools and other machining equipment.

Met company standard times and individual productivity goals consistently.

Lifted and moved items weighing over 2 tonne.

Cut, shaped, and bent metal plates, sheets.

Analyzed all required blueprints, drawings, work orders and sketches to correctly fabricate and install products and parts.

Positioned work piece against stops and properly aligned layout marks with die or blade.

Measured work piece dimensions to determine machine operation accuracy.

Oiled machines, dies and work pieces and conducted other routine maintenance.

Cut, punched and threaded sheet metal using power saws, drill presses, hand and power shears, pan and box brakes and cleat benders and rollers.

Trimmed, filed, ground, buffed and smoothed surfaces, seams and joints of assembled parts.

Repaired, modified and maintained equipment.

Measured and inspected parts with calipers, scales, and micrometers.

Interpreted blueprints, drawings, and written and verbal instructions to set up jobs.

  • Maneuvered forklift over and around loaded pallets, boxes and other materials
  • Acted as spotter to alert forklift driver if products were slipping or falling
  • Evaluated items against documentation for accuracy
  • Tagged unmarked merchandise with item Number
  • Moved goods between warehouse locations according to shipment and storage needs
  • Checked all packed cartons for correct shipping labels to promote efficient delivery
  • Documented weight and destination production data in detailed daily logs for management review
  • Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear
  • Immediately reported any safety and quality issues, including damage and where and tear to management
  • Collaborated with team members to coordinate efficient and accurate movements
  • Transported materials to and from warehouses, production lines and packaging lines
  • Removed incoming items from trucks and rail cars and transported materials to staging area
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality
  • Loaded items in optimal manner to maximize work efficiency
  • Operated with zero safety violations and consistently met deadlines for loading trailers
  • Maintained current forklift training and certification as required by company policies
  • Secured loads to prevent shifting or damage to items
  • Picked orders from storage, wrapped and staged for shipments
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely
  • Documented movements using computer tracking systems
  • Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations
  • Interpreted receiving sheets, computer printouts and both written and verbal instructions
  • Checked inbound and outbound products, inspected for damage and recorded product code dates
Spare Parts Interpreter / ARB Head Office - Kilsyth, VIC 12/2018 - 05/2019
  • Used RF scanner to pick items from bins and complete orders
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment
  • Read orders to obtain item numbers and located merchandise in bins or on shelves
  • Used forklifts, pallet jacks, hand trucks and overhead cranes to move items throughout facility
  • Kept work areas clean, neat and organized for optimal productivity and worker safety
Highlights
  • Shielded metal arc welding
  • Gas metal arc welding
  • Sign fabrication
  • Brake press operation
  • Sheet metal fabrication
  • Pipe welding
  • Available to work extended hours
  • Stick welding
  • Process improvement
  • Multi-unit operations management
  • Risk management
  • Quality assurance and control
  • Organized
  • Systems implementation
  • Productivity improvement
  • Troubleshooting
  • Reading drawings,
Education
Upper Yarra High Tech - - Melbourne, Victoria, Australia