Market Research Analyst resume examples

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MALLORIE MCCORD
Summary
Top performing Human Resources Coordinator with a track record of managing HR activities including job postings, screenings and interviews, onboarding, background checks, drug screens, unemployment claims, family and medical leave. A highly efficient individual who has a great ability to get along with people from diverse backgrounds. Experience with both internal and external HR related requests. A driven individual with solid business acumen, problem-solving skills, and customer service-oriented teamwork.
Experience
Human Resources Coordinator 10/2017 to Current Knowledge Services Indianapolis, IN
  • Ensure the effective utilization of plans related to HR programs and services
  • Answer employee requests and questions including but not limited to benefits, benefit enrollment, company processes, and 401k.
  • Assist with new internal employee hiring process
  • Onboard and schedule new hire orientation and policy overview
  • Conduct audits of internal systems used by company employees for data and survey purposes
  • Complete unemployment claims processing and initial processes leading up to unemployment hearings
  • Internal marketing and announcements for company events, processes, and information
  • Utilization of Microsoft Office for surveying and data purposes
Market Research Analyst 04/2017 to 10/2017 Knowledge Services Indianapolis, IN
  • Monitor and forecast marketing and sales trends for the staffing industry Devise and evaluate methods for collecting data
  • Gather data on consumers and competitors
  • Convert complex data and findings into understandable tables, graphs, and written reports
  • Prepare reports and present results to clients and management    Collaborate with the sales team on prospective clients and gathering data based on their needs
  • Attend weekly meetings with out of state representatives and lobbyists to discuss sales trends and prospective clients
Onboarding Coordinator 04/2016 to 04/2017 Knowledge Services Indianapolis, IN
  • Coordinate the entire onboarding process; initiate and follow-up with candidates; ensure onboarding paperwork is collected and completed correctly.
  • Act as a main point of contact for recruiters, clients and employees during on-boarding.
  • Review I-9's and follow proper record and retention procedures.
  • Perform background checks, run E-Verify, and schedule drug screens.
  • Enter candidate information into staffing software system.
  • Review processes on an ongoing basis to identify proactive ways to improve efficiencies.
Marketing & Communications Intern 05/2015 to 08/2015 Choice School Associates Grand Rapids, MI
  • Provided overall marketing support for a regional charter school system.
  • Prepared marketing materials.
  • Maintained company and client websites and social media accounts.
  • Drafted internal and external correspondence for items such as announcements and promotions.
  • Collected and analyzed data.
  • Created unique media materials.
  • Communicated with vendors and business partners.
Accounting Associate 02/2015 to 04/2015 Tall Brown Dog, LLC Grand Rapids, MI
  • Review employee time cards and check for accuracy and necessary approvals.
  • Sort and distribute payroll checks.
  • Communicate with the Human Resources Department to ensure the integrity of the payroll data including data related to new hires, terminations, transfers and rate changes.
  • Make updates as necessary.
Administrative Assistant 03/2014 to 01/2015 Workbox Staffing Grand Rapids, MI
  • Responsible for handling front office reception and administration duties, including greeting guests, answering phones, handling company inquiries, and sorting and distributing mail.
  • Distribute applications to potential new employees.
  • Schedule appointments.
  • Performe basic bookkeeping, filing, and clerical duties.
Education
B.A: Public Relations, Advertising and Applied Communications April 2016 Grand Valley State University Grand Rapids, Michigan
Skills
HireRight iCIMS
dotStaff Visio

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Gerard Smith
Professional Summary
Successful deputy director of community relations and affairs with proven track record of building/nurturing relationships with internal and external clients.  15+ years experience providing direct management of staff and strategic development of many initiatives both in business and non-profit.  Deputy manager of community outreach and relationship management team for IOC (International Olympic Committee) during the London Olympic and Paralympic Games.  Worked with  ODN (Oversees Development Network) helping start grass-roots network initiatives for immigrants and locals. Bachelor's degree in Management Science, MBA in International Management.  Bilingual (English/Dutch). 
Core Qualifications
  • Campaign development 
  • Event planning & execution
  • Market research & competitive analysis
  • Team and HR management
  • Community relationship management
  • Program & project management
  • Cultural affairs development
  • Immigrant outreach support
Experience
Community Outreach Strategy Development Consultant 03/2012 to Current Gate Strategic New York, USA and London, England
  • Gave strategic advice to large global corporations regarding their go-to-market models, marketing strategy and value propositions to help them increase growth and visibility in both existing and new vertical markets
  • Defined marketing strategies to engage with clients and address client's needs
  • Led teams to gather, research, analyze and synthesize data
  • Crafted 1st ever centralized and coordinated customer satisfaction survey carried out globally.  Gathered and analyzed customer intelligence and made inferences on world-wide trends for future purposes. As a consequence, one large customer had reduced costs, simplified administration processes and increased end-user satisfaction: help-desk user satisfaction increased from 50 to 90% while technical support customer satisfaction increased from 40 to 88%.

Senior Business Manager 07/2005 to 03/2012 Ramapo Outdoor Genk, Belgium
  • Increased sales by 145% year-on-year through customer oriented marketing initiatives substantiated by robust market research to varied and broad customer base 
  • Responsible for marketing strategy development & execution, brand management, P&L, ROI, business development, HR, sales, strategic partnerships, account management and sponsorship decision making.

Global Head of Analyst Relations & Market Research 07/1999 to 07/2005 Getronics / Wang Global Amsterdam, The Netherlands
  • Successfully managed global analyst relations program including $2 million budget and 7 direct reports
  • Managed and collaboratively worked with external IT industry analysts/consultants to develop a global AR plan
  • Worked with analysts to assist in defining go-to-market business development, roll-out and execution on a global, regional (EMEA) & local level
  • Managed a “virtual” AR team of 32 individuals around the world, including BoM members, country General managers, BU VPs and global business line directors. Instructed them on how to handle strategic marketing, industry analyst engagements and relationship building professionally and tactfully
  • Corporate strategy spokesperson to analysts and media/press at large IT events Arranged, coordinated, managed and moderated industry analyst roadshows and executive sessions
  • Developed account strategies with IADs (International Account Directors) and TIGAs (Top International Growth Accounts) such as Heineken, ABN AMRO, HSBC, IBM and others helping them understand client needs, develop customized programs and close business.  Did this together with IT analysts/consultants
  • Wrote and designed 1st ever corporate "Building Futures for our Clients" marketing brochure which went on to be published in 15 languages and used worldwide as a valuable sales tool.

Market Research Analyst & Strategy Consultant 06/1998 to 07/1999 International Data Corporation (IDC) Amsterdam - Boston - London
  • Conducted global qualitative and quantitative market research and analysis for companies in the private and public sector in EMEA and worldwide. Cross-regional and channel market research, analysis and consultative advice in network support and integration-related services to Fortune 500 companies as well as large government entities including the EU. Lead analyst on a number of deliverables most memorably the network security services research report and competitive analysis.
  • Extensive travel (70%) to countries in EMEA region and North America – Analyst Forums, Summit Meetings, Expos, Round Table events, etc. High-level strategic advice given to executives about their global professional services go-to-market strategies, business-to-business and business-to-consumer value propositions, methodologies and how to generally remain competitive.
NOC Managing Technologist & Market Researcher 09/1994 to 05/1998 US West Telecom / MediaOne Broadband Los Angeles, California
  • Network Operations Center (NOC) managing technician and market researcher for MediaOne's High Speed Data and Broadband Digital Studio Network services division
  • Researched effects of new technologies (broadband) in preparation for introduction of new entertainment services such as Internet (Web) TV. Weekly briefings to senior management and brainstorm sessions on how best to improve services
  • Worked on Road Runner pilot – 1st ever high-speed online Web TV commercial experiment for Time Warner Brothers.
Education
MBA: International Management & Marketing Monterey Institute of International Studies Monterey, California, USA
Bachelor of Science: Management Science Shippensburg University of Pennsylvania Shippensburg, Pennsylvania, USA
Achievements
  • Accurately forecast growth projections in worldwide spending from $2.04 trillion to $2.53 trillion (CAGR = 4.4%).
  • Appointed Global Leader by president and CEO - 1 of 12 elite members at Company of 44,000 employees - because of my leadership capabilities, cross-cultural business acumen, negotiation skills and global experience.
  • 1st to organize and ride in the annual coast-to-coast 3,651 mile bicycle trek from Los Angeles, California to New York City called "Bike-Aid" raising $100,000 for world hunger. Received US Congressional honorary award and life-time, high-achievement awards from the United Nations, UNICEF and ODN.

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Jazmin Mobley
  • https://www.linkedin.com/in/jazminmobley/
Professional Summary
Versatile sales professional possessing eleven years of international marketing, sales and brand management for an array of brands, events, and services. Conceptualizing innovative ideas for marketing campaigns in Europe, Australia, and the United States. Discovering customer trends, requirements and habits through orchestrating market research. Visual merchandising for innovative brands, public relations, recruiting talent, and managing teams. Influential communication and interpersonal skills; inherently build trust and rapport with individuals of diverse ages, professions, and cultures.
Skills
  • Sales/Promotion Management
  • Project Management
  • Purchasing Management
  • Brand Representative
  • Client Relationship Building
  • Market Research Analyst
  • Recruitment Specialist
  • Trade-show, Promotional & Event Planning
Work History
Auxiliary Services Coordinator, 08/2017 to Current
Marlborough School Los Angeles, CA
  • Proactively scouting new vendors/business opportunities.
  • Merchandise selection, product development, pricing, promotions, and brand managing strategies.
  • Recruited parent-volunteers who would add value, dedication and knowledge to the Marlborough Student Store sales team.
  • Exceeded quarterly sales target by 55%.
  • Created and launched new merchandise/marketing strategies that resulted in 30% sales increase.
  • Reconciled business and creative needs.
Event Specialist, 03/2008 to 07/2017
Freelance Amsterdam, New York, Paris, London, Sydney
Brand Management for O2 (London), Telstra (Sydney), Amsterdam RAI (Amsterdam), Dove (New York), and AllSaints (Paris).
  • Assisted in recruiting new hirers and training procedures.
  • Acted as Supervisor and Team Manager - lead my team to surpass every goal for our shifts by over 25% regularly.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
  • Traveled nationally and internationally to meet with customers and deliver clear company messages.
  • Assisted with setup and breakdown of promotional booths or tents.
  • Communicated to potential customers about the product value, quality and style.
  • Worked closely with clients to identify their needs and challenges and provide solutions-oriented campaign themes.
Client Advisor, 09/2016 to 07/2017
Le BHV Marais Paris, France
Top Client Advisor/Sales Representative  of the AllSaints concession at Le BHV Marais Paris.

  • Consistently hit and exceeded sales goals by 70%.
  • Planned client relationship cultivating events to promote growth, resulting in an expansion of the clientele base by 20%.
  • Sales training management for sales team.
Account/Marketing Specialist Intern, 04/2016 to 08/2016
American Red Cross Portland, ME
Top Client Advisor/Sales Representative  of the AllSaints concession at Le BHV Marais Paris.

  • Consistently hit and exceeded sales goals by 70%.
  • Planned client relationship cultivating events to promote growth, resulting in an expansion of the clientele base by 20%.
  • Sales training management for sales team.
Pharmacutical Technician/Sales Associate, 07/2014 to 05/2016
Walgreens Portland, ME
Pharmacutical Technician for Delhaize, Apothecary by Design, and Walgreens.
  • Counted, measured, and compounded medications following standard procedures.
  • Reviewed and verified customer information and insurance provider information.
  • Worked closely with Pharmacy Care Representatives (PCRs) in providing excellent patient care.

  • Senior Beauty Advisor for Walgreens.

    • Assisted in recruiting 4 new hirers and training procedures.
    • Acted as Supervisor and Team Manager - lead my team to surpass every goal for our shifts by over 40% regularly.
    • Arranged merchandise to present visually appealing displays that drive sales.
    • Analyzed customer skin to assess unique conditions and skin type.
    • Cultivated productive and positive relationships with customers built on loyalty and service.
    Market Research Analyst, 03/2013 to 08/2013
    Bain & Co. Scandinavia Stockholm, Sweden
    FMR Global Health (Paris, France) and Bain & Co. Scandinavia (Stockholm, Sweden).
    • Market Research Analyst for FMR Global Health at the XXIV Congress of the International Society on Thromboses and Haemostasis in Amsterdam.
    • Market Research Analyst for Bain & Co. Scandinavia for construction industries in South Africa and Australia.
    • Initiated market research studies and analyzed findings.
    • Analyzed business developments and monitored market trends.
    • Consulted with buying personnel to determine projected demand for products and services.
    • Worked with the communications team to drive internal promotion of company programs, initiatives, guiding principles and mission.
    • Analyzed third-party data and investigated new growth opportunities.
    Event Manager, 05/2014 to 04/2015
    University of Southern Maine Portland, ME
    Event Manager for Multicultural Student Affairs Department at the University of Southern Maine.
    • Preserved brand integrity by monitoring the consistency and quality of marketing content.
    • Raised $8,000 by crowdfunding to hire Eddie Moore Jr. hold a lecture regarding diversity, discrimination, and inclusion during the 2016 Martin Luther King Jr. celebration at the University of Southern Maine.
    • Facilitated communication with prospective speakers, caterers, venue managers, student government and local businesses.
    Education
    Bachelor of Arts: Communication Studies, 2018
    University of Southern Maine - Portland, ME
    Certification: French Language, 2017
    École L'Étoile - Paris, Île-de-France, France