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Professional Summary
Accomplished marketing professional with 20 years overall industry experience and a proven record of accomplishments in planning and leading comprehensive marketing and promotional planning strategies. Proficient in directing the creation and execution of strategic marketing plans.  Demonstrates success to increase revenue growth with creativity, initiative, innovation, and strong leadership. A solid leader with a passion for building and leading top performing teams.
Core Qualifications
  • Results-oriented
  • Quick learner
  • Innovative thinking
  • Savvy personality
  • Building collaborative relationships 
Experience
Promotional Planning and Marketing Manager Aug 2017 to Current
 The Kroger Company － Cincinnati, OH
Provided marketing, advertising and merchandising leadership in the development of fully integrated, multi-channel, customer communication plans and tactical elements that support the company sales and promotional plans at the regional level. Responsible for marketing and advertising execution of plans, campaigns or initiatives that are developed by line of business marketing peers. Responsible for assisting in the development and execution of promotional activities for the enterprise, region and divisions, to increase sales and profit for the company. Provide leadership to a team of five dedicated to the excellence of planning and execution.
  • Collaborate with general office and division teams to accomplish sales, profit goals,  and adherence to budget performance
  • Collaborate with customer insights and loyalty teams to develop strategic promotional plans to increase sales and profits or address competitive activity
  • Ensure promotional plans function effectively across  all relevant communication channels
  • Manage the communication/implementation of marketing and promotional planning activities
  • Monitor sales and profit performance and address as needed
Senior Regional Marketing Manager Sep 2012 to Aug 2017
 The Kroger Company － Cincinnati, OH
Provided marketing and advertising leadership in the development of fully integrated, multi-channel, customer communication plans and tactical elements that support the company sales and promotional plans at the regional level. Responsible for marketing and advertising execution of plans, campaigns or initiatives that are developed by line of business marketing peers. Provide leadership to a team of twelve dedicated to the excellence of planning and execution.
  • Collaborate with the Regional Promotional Planning Team to ensure that regional and divisional focus is represented, while ensuring that the overall plans and communications align to the company's business objectives.
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  • Partner with Customer Experience Team to integrate customer data and insight into recommended strategies. 
  • Provide marketing direction to divisions collaborating with Marketing Line of Business Media, Print,  and Creative Services to coordinate and integrate across all marketing channels of communication
  • Manage cross functional teams for each division to achieve efficiencies of processes to meet deadlines.
Marketing Coordinator Sep 2011 to Sep 2012
 The Kroger Company － Cincinnati, OH
Assisted the Senior Marketing Coordinator in the development of strategic marketing briefs and customer communications plans. Ensures strategy and communication is aligned across the company by coordinating customer communications with cross functional teams. 
  • Assist the Senior Marketing Coordinator in communicating with the business unit and cross functional teams in regarding team objectives and brand strategy
  • Work cross functionally  with peer group to seek best solution for overall customer communications and marketing plans. 
  • Coordinate projects with Customer Insights, Relationship Management, Media and Creative Services to secure necessary resources to develop customer communications strategy that aligns with brand identity
  • Manage relationships outside vendors, as necessary, to ensure alignment with brand strategy
  • Coordinate and Lead meetings as assigned with respective business units to update on marketing efforts and gain understanding of business objectives. 
  • Communicate with Regional/Division teams to connect brand strategy to marketing activity to aid in understanding strategic vision and execution
  • Seek out and identify consumer, market, industry, and global trends for new ways to meet customer needs and drive engagement. 
Senior Account Manager Feb 2010 to Aug 2011
 The Kroger Comapny/CB&S Advertising － Portland, OR
Formulated effective marketing and advertising objectives and strategies to develop and implement tactics; develop research to survey market competition and customers. Communicate with Senior Leaders and/or Divisions to develop and implement advertising objectives and strategies.
  • Assist VP of agency with development of corporate and divisional marketing plans and projects
  • Guide Divisional teams with execution of corporate marekting strategies and promotions
  • Assist in the development of advertising plans and research reports for general and multicultural audiences
  • Coordinate advertising projects with creative department and media department staff
  • Develop research reports that relay customer information, marketing trends, competitor activity on a corporate and divisional level for general and multicultural target audiences.
Produce Field Specialist Aug 2004 to Oct 2006
 The Kroger Company － Atlanta, GA
Responsible for the development and execution of corporate District meetings, manage and oversee merchandising execution at retail to support the revenue growth of Produce, Nutrition, and Floral Departments for District.
  • Facilitates District meetings, seasonal exploration and training seminars
  • Provided customer service to internal and external customers
  • Liaison for company retail stores and Divisional merchandising departments
  • Coordinated department merchandising plans and successor planning for the District.
Advertising Assistant Oct 2006 to Feb 2010
 The Kroger Company － Atlanta, GA
Lead a department of  five creative marketing advertising project coordinators in the development of fully integrated marketing plans, events, media creative and placements and advertising partnerships.Responsible for the development and execution of direct marketing programs to support the revenue growth of new business.
  • Facilitate division meetings, seasonal exploration and training seminars
  • Provided customer service to internal and external customers
  • Responsible for the planning and execution of corporate events
  • Analyzes, coordinate, implements and executes special promotions
  • Act as liaison to distributors, internal departments
  • Responsible for fiscal budget formulation for retail print, signage and product demos
  • Developed and implemented actionable insight and strategic use in new business presentations.
Assistant Store Manager Jun 1998 to Aug 2004
 The Kroger Company － Atlanta, GA

Responsible for on- site retail store operations. Lead a team of over 50 employees in driving store sales and profit

  •  Facilitate store meetings and training seminars
  •  Provided customer service to internal and external customers
  •  Managed customer relations programs to ensure profit growth of key area store
  •  Coordinated department merchandising and promotional planning to ensure sales and profit growth
  •  Managed on premise product integration and sales initiatives to drive revenue growth
Education
Bachelor of Science, Chemistry Savannah State University － Savannah, GA
Bachelor of Science, Marketing 2013 University of Phoenix － Phoenix, AZ
Community Service
Board of Directors, Angel Eyes Fitness and Nutrition
Interests
Physical Fitness 
Travel
Yoga
Reading

This resume is created in 7 minutes.
About Me

Experienced SaaS marketing professional and self-proclaimed life enthusiast that understands the value of unwavering customer loyalty and the importance it serves to businesses in garnering lasting relationships. Market-savvy, analytical, and well-coordinated in devising and implementing plans. Demonstrated success in spearheading inbound engine development to help scale high-growth technology organizations. Obsessed with exceeding goals and genuinely invested in the personal and professional development of others.

Get to know me: linkedIn.com/in/nehavarshneya, Twitter: @NehaVarshneya, Instagram: @nehavarshneya

What I'm Known For
  • Tactical team builder with strong background in training and team development (e.g. growing and building marketing teams from the ground up, UBC Sauder School of Business Competition Coach)
  • Strategic approach to implementing, measuring, and optimizing marketing initiatives (e.g. Google Analytics, Google Adwords, LinkedIn Ads, Hubspot, Facebook, Instagram)
  • Highly requested judge and conference speaker (e.g. BizTech Conference, Me Inc. Personal Branding Conference, Imprint Conference, Young Investors Program of Canada Conference, Kill Bill Open-Source San Francisco Conference)
  • Consultative and relationship selling
Professional Experience
01/2018 to Current
Marketing & Public Relations Manager Dooly － Vancouver, British Columbia
  • Led Google Ventures Brand Sprint to uncover brand identity and values; used findings to build out our entire website from the ground up (e.g. product page, use case pages, resource library)
  • Monitor metrics such as redirects, click and bounce rates and other KPIs to proactively optimize digital marketing campaigns
  • Plan, implement, and maintain successful SEO strategies
  • Produce innovative and impactful promotional plans and content that support boosts in profits, competitive performance, and market share (e.g. write all blog posts, industry thought leadership pieces, conduct interviews with sales influencers, customer case studies, press releases)
  • Handle all partnership GTM strategies and integration plans (e.g. Outreach Galaxy, SalesLoft App Directory, Skaled Consulting)
  • Research target consumers and potential markets to capitalize on emerging trends to maintain top Sales Enablement and Sales Engagement positions on G2 Crowd
  • Measure and report on marketing campaign performance, gained insights and compare results against goals to identify strengths and weaknesses
01/2016 to 09/2017
Marketing & Growth Manager Aequilibrium Software Inc. － Vancouver, British Columbia
  • Collaborated closely with the executive team in understanding the priorities of the business and developing a comprehensive cross-platform marketing plan for growing the brand and increasing awareness in target markets
  • Worked with the design team, sales team, and content writer to oversee the creation of relevant sales and marketing collateral
  • Responsible for media and public relations strategy, social media success, social recruiting, evolution of the website, identifying and attending key industry events, and carrying out usability studies for digital product development for key clients
  • Built relationships with partner channels and was an evangelist for the company at high-profile industry events in San Francisco
  • Worked effectively in a heavily cross-functional, fast-paced environment and managed all company customer engagement campaigns
  • Analyzed performance of all marketing programs to identify the best opportunities for optimization
07/2015 to 12/2018
Co-Founder Winning Interactions Corp. － Vancouver, British Columbia
  • Winning Interactions is on a mission to uncover the path to customer and employee loyalty; this platform recognizes exceptional customer service interactions and showcases businesses that are able to foster both offline and online communities
07/2014 to 06/2016
Co-Founder Idea Guru Marketing Inc. － Vancouver, British Columbia
  • Too often powerful ideas are lost because they aren't shared with the right people—our mission is to find, build, and engage an audience who cares about what you do
  • Clients include Miss World Canada, ReStory Furnishings, Giving Gifts & Company, Beauty Blend Artistry, and Fall For Me Artistry
05/2014 to 04/2015
Recruitment Marketer Bench Accounting － Vancouver, British Columbia
  • Instrumental in the company growing from 50 employees to 200 in just under a year by attracting ideal candidates to apply through building a strong employer brand online and on campus
  • Responsible for initiating, developing and executing all recruitment-based social media activities, event planning, content creation and responding to careers enquiries
  • Researched the background of all candidates coming in for an interview to effectively identify further areas of discussion so the Talent Manager is fully prepared; attended networking events as a company recruiter
03/2014 to 06/2014
Social Media Coordinator Mindset Social Innovation Foundation － Vancouver, British Columbia
  • Spearheaded the international “Access Our Medicine” campaign by compiling social media toolkits for A-list celebrities such as Richard Branson, Sarah McLachlan, and Brett Wilson, this propelled us in exceeding our goal of 1,000 signatures, and collecting 3,000 signatures on the declaration within the first week of the launch
  • Communicated high-level information from the health field by summarizing papers and making them accessible online to the public
02/2014 to 10/2014
National Director Of Marketing Miss World Canada － Vancouver, British Columbia
  • Wrote promotional print/digital/event collateral and copy, which all 40 delegates utilized in signing over 250 sponsors
  • Responsible for judging the Social Media Awards—evaluated the pages of 40 delegates to select the top three winners
  • Organically increased the organization's online presence by strategically growing social accounts through a content strategy targeting over 17,000 people, sold half the 1,100 person capacity theatre in the first week of ticket sales by developing a pricing strategy that helped grow the organization by $82,500
04/2013 to 05/2015
Social Media Marketing Director Learning Buddies Network － Vancouver, British Columbia
  • Implemented a new online customer service process which improved the flow of communication between potential recruits and the organization's administration
  • Commended by the founder for recognizing this gap, and going beyond job duties by socially recruiting 175 volunteer tutors each semester, which was significantly more than the 50 from prior terms—this increase allowed the organization to expand its efforts to five more inner-city schools in the Lower Mainland
  • Led the organization in securing the UBC Non-Profit Award through digital marketing efforts by beating out 100 organizations
06/2011 to 08/2012
Marketing Associate Macdonald Realty Westmar － Richmond, British Columbia
  • Researched, extracted and evaluated real estate market tactics to complete an in-depth marketing metadata analysis for a real estate firm ($700 million in annual revenue) on the branding of the competing realty agencies
  • Exceeded expectations of managers and owners by presenting a comprehensive 66-page report suggesting parameters which were used by an internationally recognized web designer for the construction of Westmar's website
Education and Certifications
Content Marketing Certification HubSpot
E-Mail Marketing Certification HubSpot
Marketing Software Certification HubSpot
Inbound Methodology Certification HubSpot
Sauder School of Business: Marketing University of British Columbia
  • Not-for-Profit Business Strategy competitor and Marketing Strategy competitor at JDC West—Western Canada's largest business competition
  • Vancouver Board of Trade Leaders of Tomorrow Program participant and Community Member of the Year Award
  • Daniel F. Muzyka Award in Entrepreneurship
  • Brand Management Mentorship Program
Event and Wedding Coordinator Certification Wedding Planning Institute of Canada
Hootsuite Professional Certification Hootsuite
Activities and Honors
  • Mentor at Young Investors Program of Canada
  • Shopify's Diverse Women in Tech Grant Award Winner
  • Kim Business Award of Excellence
  • India Club Academic Achievement Award
  • Consulate General of India Speech Award
  • District Scholarship for Business Excellence
  • Pan Pacific Hotel Vancouver Business Excellence Scholarship
  • Bakshish Hundal Marpole Lions Outstanding Community Citizen Award
This resume is created in 7 minutes.
Summary
Energetic and engaging marketing professional, who is a client focused problem solver. Provides strong operational leadership and is able to exceed customer expectations with follow through. Recognized as a results oriented team player who always delivers expected business outcomes.
Professional Experience
Courtney Thomas Design La Canada, CA Design Assistant 02/2018 to Current

 

  • Proposes new ideas and concepts for social media content.
  • Create, curate and manage all published content for Instagram (images, video and written)
  • Plan, schedule and execute office photoshoots.
  • Organically have grown Courtney's social media presence by 150+ followers. 
Thomas Family La Canada, CA Nanny 01/2018 to Current

 

  • Care-taker of four children, two girls and two boys, under the age of 13. 
  • Manage general housekeeping duties, including laundry, groceries and clean-up.
  • Administer medication and minor first aid to sick and injured children.
  • Assist with the children's homework.
  • Communicate with children's parents about daily activities, behaviors and problems.
  • Mediate conflict amongst the children.
  • Routinely pick children up from school, bring to all appointments and extracurricular activities.
  • Promote good behavior by practicing the positive reinforcement method. 
The 360 Agency Sherman Oaks, CA Account Coordinator 06/2018 to 07/2018

  • Provided event management for Dasani campaign in Seattle, SF, LA, Tampa, Chicago & Boston.
  • Secured transportation and storage facilities for all markets. 
  • Reached out to vendors for branded uniforms, premiums and wrapped vans. 
  • Compiled and delivered event recap presentations, capturing key learnings, feedback and client satisfaction metrics for Coca Cola. 
Makai Inc. El Segundo, CA Marketing Coordinator 02/2017 to 11/2017

  • Provided event management and staffing leadership for flagship clients, including CDW/ Adobe, Cox Communications, Connect2Compete, Journey Ed & Mooala. 
  • Delivered all programs on-time and on-budget while managing dynamic requirements and delivery constraints. 
  • On-site leadership of event programs includiing client interface, participant interaction & run of show execution. 
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  • Managed vendor delivery and the procure to pay process for events. 
  • Compiled and delivered event recap presentations, capturing key learnings, feedback and client satisfaction metrics.
  • Implemented event staffing plans, including training and mentoring of all field marketing staff to ensure proper event execution.
  • Lead all client communications. 
Makai Inc. El Segundo, CA Engagement Experiential Intern 06/2016 to 08/2016


  • Managed event logistics, including supply chain coordination.
  • Provided on-site leadership of event programs.
  • Developed client presentations. 
  • Post event invoicing and financial wrap-up.
Tri- Counties Bank Chico, CA Marketing Analyst (via CSU Chico) 03/2016 to 05/2016
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  • Collaborated on production of the winning focus group analysis that included recommendations implemented by Tri- Counties Bank. 
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Harbert Family Seattle, WA Nanny 01/2016 to 07/2016
 
  • Supervised four children, two girls and two boys, under the age of 12 while their parents were working.
  • Physically and verbally interacted with children throughout the day. 
  • Modeled appropriate social behaviors and encouraged concern for others.


Halliday Family Sunol , CA Nanny 08/2014 to 07/2014
  • Caretaker for a three year old boy. 
  • Provided healthy and nutritious snacks and meals according to individual needs.
  • Assisted with the child's morning routine ie: getting dressed, breakfast and transportation to day care. 
Erik's Deli Cafe Pleasanton, CA Cashier, Server, Hostess 08/2011 to 03/2013
Education
Bachelor of Science: Business Marketing/ Minor: Management 2017 Chico State University, Chico, CA, USA
Associate of Arts & Social Science: General Education 2014 Las Positas College , Livermore , CA, USA
2014 Foothill High School, Pleasanton, CA, United States
Skill Highlights
  • Adaptability 
  • Business Writing 
  • Marketing Analysis 
  • Client Relationship Building 
  • Customer Service 
  • Event Management 
  • Event Marketing 
  • Field Marketing Experience
  • Interpersonal Skills 
  • Leadership 
  • Patience 
  • Presentation Skills 
  • Project Management
  • Fundraising  
  • Microsoft Office
  • Strategic Planning 
  • Recruiting, Staffing & Training 
Philanthropic History
11/2017 to Current     Cantor Teen Mass St. Bedes Church    La Canada Flintridge, CA
04/2014 to 04/2016      Girls on the Run, Gamma Phi Beta      Chico, CA
04/2015 to 04/2015      Volunteer Wings of Eagles                    Chico, CA 
10/2005 to 03/2014      Cantor, Mass Leader, Choir                  Pleasanton, CA 
This resume is created in 7 minutes.
Professional Summary
Dedicated Photographer who exhibits a true love for the craft, art and science of the photography process. Inspires others with creative insight and enthusiasm.  Adept at creating marketing content. Seamlessly manages all aspects of marketing communications, including direct marketing, publications, events management and audio-visual production.
Skills
  • Social media engagement
  • Budget development and management
  • Creative and innovative
  • Digital marketing
  • Market research
  • Social media expert
  • Product marketing specialist
  • Content creation
  • Real Estate photography
  • Nature photography
  • Creative artistic vision
  • Retouching and color correction
  • Creative visionary
  • Strong exposure technique
  • Fashion photography
  • Strong compositional skills
  • Graphic design
Work History
Creative Design Specialist 09/2017 to Current
 Blue Ocean Co. – Fairhope, AL
  • Directed and coordinated marketing activities and policies to promote products and services.
  • Initiated market research studies and analyzed findings.
  • Analyzed business developments and monitored market trends.
  • Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
  • Coordinated art and graphics creation for effective merchandising.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Analyzed usage patterns to understand ways in which customers used company products and services.
Social Media Manager 09/2017 to Current
 Blue Ocean Co.
  • Wrote, edited and produced stories for multiple platforms, including Internet and digital channels.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
  • Created high-quality marketing strategy documentation, including product marketing briefs, FAQs and objection handling documents.
  • Defined and tracked campaign effectiveness and adjusted strategies accordingly.
Digital Photographer/Owner 08/2016 to Current
 Unbound Aesthetics
  • Defined and recommended detailed solutions to capture images.
  • Performed advanced computer processing of images for assignments.
  • Shot photographs in controlled lab, field and remote environments.
  • Selected and altered secondary photographic features such as backdrops and lighting.
  • Planned and prepared for all on-location and studio shoots.
  • Tracked inventory of all photo lab products and equipment.
  • Photographed high-quality images for both print and Internet distribution.
  • Archived photographs on computers and servers.
Photographer 03/2018 to Current
 VIP Pensacola Magazine – Pensacola, FL
  • Edited, toned, captioned and uploaded photographs for news publications.
  • Photographed high-quality images for both print and Internet distribution.
  • Defined and recommended detailed solutions to capture images.
  • Shot photographs in controlled lab, field and remote environments.
  • Planned and prepared for all on-location and studio shoots.
Sales Marketing Coordinator 08/2016 to 11/2017
 Pruvit Ventures


  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic, and sales.
  • Cultivated and managed relationships with key clients, vendors and community partners.
  • Boosted website traffic by creating an integrated social media strategy.
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
  • Created effective messaging using language, graphics and marketing collateral.
Education
Mississippi State University 
Specialized in Foreign Language and International Studies
2015-2016

Jones County Junior College 
General Studies
2012-2014
This resume is created in 7 minutes.
Professional Summary

Versatile, reliable and detail oriented with several years of experience supporting management and executives in high paced environments. Diversified skills include client relations, human resources, recruiting, project management, and administrative support. 

Skills
  • Notary Public 
  • Dedicated team player
  • Resourceful
  • Human Resources Management 
  • Strong interpersonal skills
  • Results-oriented
  • Advanced MS Office Suite knowledge
  • Accurate and detailed
Work History
01/2016 to Current
Client Account Specialist Ameriprise Financial Services, Inc. – San Rafael, CA
    • Preparation of Excel spreadsheets including financial reports & creation of Word documents
    • Preparation of all new and existing account/service forms
    • Conducted research to prepare, gather and proof briefing materials, agendas and decks for all executive-level meetings
    • Construct presentation to clients for fee analysis & explanation of all managed accounts within our firm
03/2014 to 01/2016
Marketing Coordinator Jigar Wines – Forestville, California, United States
  • Created effective messaging using language, graphics and marketing collateral. 
  • Compared agency and vendor marketing expenses against established budgets
  • Targeted both offline and online consumers by designing a multi-pronged and comprehensive marketing strategy.
Education
2017
Bachelor of Science: Human Development and Family Studies, General
 Arizona State University - Tempe, AZ
This resume is created in 7 minutes.
Professional Profile

Sales & Marketing Executive offering outstanding presentation, communication and goal oriented vision seeks to sell and market a company's products to exceed its competitors. High-energy, results-oriented leader with an entrepreneurial attitude.

Skill Highlights
  • Global Sales and Marketing
  • Self-motivated
  • Goal-oriented
  • Excellent communication skills
  • Leadership/communication skills
  • Customer-oriented
  • Team Leadership
  • Sales force training
  • Excellent negotiating tactics
  • Creative
  • Entrepreneurial Mindset
Core Accomplishments
  • Surpassed all sales goals by a minimum of 20%.
  • Increased sales by 500% over a one year period.
  • Created new sales tactics and increased sales by $10MM annualy.
Professional Experience
04/2014 to 02/2018
Sr. Marketing and Sales Manager, Northwest Amtrak － Portland, OR
  • Negotiate and manage all contracts within the NW USA
  • Produce, manage and distribute all marketing materials
  • Oversee marketing plans, budget and create strategies for western United States
  • Developed cutting edge tool that increases sales through partner websites
  • Increase ridership and revenue by $10MM annualy; increase customer satisfaction
  • Create, manage, direct and oversee national events 
09/2013 to 02/2015
NW Sales and Marketing Manager Stelcor Energy － Portland, OR
  • Increased sales by 500% through launching unique partnerships and campaigns
  • Developed promotional programs to optimize revenue levels
  • Improved sales team strategies and increased overall sales volume
  • Consistently met and exceeded department expectations for productivity and customer satisfaction
  • Produce marketing materials to fit different needs
08/2011 to Current
CEO Syndicate Radio Program － Austin, TX
  • Grew radio program from one radio station to syndicated program around the country
  • Increased sales by 1000% through creating new and effective sales and marketing techniques
  • Manage and oversee corporate accounts, including sponsorship programs and anlyze effectiveness
  • Implement new sales solutions to gain advertisers
03/2007 to 04/2013
Marketing Director Austin Music Marketing － Austin, TX
  • Created leading-edge digital marketing, social media and SEO strategies. 
  • Grew revenue by 800% through unique sales techniques 
  • Manage and create new corporate sponsorships
  • Created new revenue streams through implementing innovative strategies
  • Grew local concerts to nationwide touring events
09/2005 to 03/2008
Account Executive & Marketing Coordinator Interline Vacations － Austin, TX
  • Consistently in top 5 of sales team
  • Coordinated and developed sales training sessions which resulted in 20% higher sales volume from the entire sales team
  • Sell and Market travel packages to airline employees and associates worldwide
  • Managed national and international trade shows and events
11/2004 to 09/2005
Account Executive Red Moon Marketing － Charlotte, NC
  • Planned, Executed and Managed sales campaigns and events for the largest grocery store chain on the Eastern seaboard, Harris Teeter
  • Increased sales by coordinating special events for the Jack Daniels NASCAR team
  • Developed and evaluated various marketing and advertising strategies for internationally recognized companies
Education
2006
Federal Communications Certification Austin, TX, USA
2003
Bachelor of Arts: Communications and Art, minor in German Austin College － Sherman, TX, USA
1998
High School Diploma Bellaire High School － Bellaire, TX, USA
Languages
Multilingual in English, German and Spanish
This resume is created in 7 minutes.
Professional Summary
Merchandising professional successful at representing consumer tastes and needs in the retail market. Accurately assesses competition and seeks effective ways to boost sales and reinforce client brands.
Skills
  • Strong Work Ethic
  • Time Management
  • Communicate Well
  • Self-Confidence
  • Inventory control
  • Excellent communication skills
  • Fashion industry knowledge
  • Creative
  • Customer service-oriented
  • Retail sales professional
  • Strong conflict resolution skills
  • Detail-oriented
  • Cash handling and management
  • Self-motivated
Work History
Sales Associate, 07/2012 to 02/2014
Bebe – Columbus, OH

  • Completed stock orders and managed inventory levels.
  • Emphasized product features based on analysis of customers' needs.
  • Exceeded targeted sales goals.
  • Maintained friendly and professional customer interactions at all times.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Organized store merchandise racks by size, style and color.
  • Created visual marketing and styled window displays.
02/2015 to 06/2015
OHIOHEALTH – Columbus, OH
  • Protect the security of medical records to ensure that confidentiality is maintained.
  • Review records for completeness, accuracy, and compliance with regulations.
  • Process and prepare business or government forms.
  • Post medical insurance billings.
  • Complete insurance or other claim forms.
Marketing Coordinator, 09/2015 to Current
FROG PRO SERVICES – Grove City, OH
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Direct the hiring, training, or performance evaluations of marketing or sales staff and oversee their daily activities.
  • Compile lists describing product or service offerings.
  • Coordinate or participate in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.
  • Network within communities to find and attract new business.
  • Built, tested and deployed scalable, highly available and modular software products.
Education
Completed coursework towards Communications: Aug 2011
Ohio State University - Columbus, OH
This resume is created in 7 minutes.
Professional Summary
Hard-working and well-organized student looking for a job as an X to utilize excellent communication skills while working with an eagerness to learn and goal to execute.
Skills
  • Creative problem solver
  • Exceptional communication skills
  • MS Windows proficient
  • Quick learner
  • Mediation capability
  • Training development aptitude
  • Project planning
  • Team building
    • Work History
    12/2017 to Current
    Customer Service Assistant Stasher, Inc. – Emeryville, CA
    • Investigate and resolvecustomer inquiries and complaints in a timely and empathetic manner.
    • Aid in the improvement of back-end e-commerce system, Shopify, and beginner use of QuickBooks.
    • Collaborate with every department and gain knowledge of their workings while helping with a myriadof tasks along the way, collectively gaining knowledge of the business to better improve customer service.
    06/2016 to 12/2017
    Marketing and Research Assistant / Product Manager Pexium, LLC – Danville, CA
    • Grew and facilitated healthy relations with clients of all backgrounds who usePexiumservices to sell on Amazon.com.
    • Worked autonomously on company projects to solve problems, regarding quality control, pricing, and troubleshooting.
    • Managed 10+ accounts daily to ensure optimum functioning of Salesdash software and corresponding Amazon web storefront functioning.
    12/2015 to 01/2016
    Marketing Coordinator Sunset Publishing Corporation – Oakland, CA
    • Supported marketing tasks and event planning, including the assistance of renting event materials and ordering promotional products.
    • Performed market and company research for future ventures and projections.
    • Devised email strategies, including segmenting strategies, to target 100+ specific businesses and contacts for the 2016 SunsetTravel Awards.
    06/2014 to 03/2017
    Organizing Assistant Organizeology – Danville, CA
    • Strategized with the team on hand and executed plans for the organization of private home spaces.
    • Provided attentive and professional customer service, while facilitating the forward movement of the organization of the clients\' space.
    • Worked efficiency to complete projects in a timely manner, given a strict deadline.
    Education
    PRESENT
    Bachelor of Science: Business Administration
     California Polytechnic State University - San Luis Obispo
    • Concentration in Management and Human Resources
    • Minor in IndigenousStudies in Natural Resources and the Environment
    Affiliations
    • Member, Cal Poly Accounting Club (CPAC)
    • Member, Women in Business Club
    This resume is created in 7 minutes.
    Skills
    Expert in Customer Service strategies. Excellent Interpersonal Skill
    Work History
    Marketing Coordinator, 11/2016 to Current
    Laptop Pro – Vaughan, ON
    • Develop online marketing tactics and plan the improvement of website features. 
    • Respond to customers' special inquiries, grievances and complaints through hotline, message and email. Create effective messaging using language, graphics and marketing collateral.
    • Plan and develop customers' feedback strategies and administer satisfaction and opinion surveys. help my company decrease negative feedback by 60%
    • Create item listing on company's official website by using HTML and Photoshop
    • Provide basic technical support to customers through hotline and email
    Education
    Master of Management: Human Resource, 2016
    University of Windsor - Windsor, ON, Canada
    • Degree completed in Apr 2016
    • Course includes: Marketing, Business Strategy, International Business
    • Create marketing project for Beaver Scouts Camping 
    Volunteer Experience
    • worked as vice president of Chinese Student and Scholar Association in University of Windsor from May 2015 to May 2016
    • Managed marketing and fundraising team in this organization
    • Maintain organization's social media pages including Facebook, Instagram. Create new posts and answer message

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