• Created sales strategies to promote advertising offerings and motivate larger deals
• Promoted brand awareness through SEO optimization and attractive web design
• Identified, developed and evaluated marketing strategies based on knowledge of the companies objectives and market trends
• Developed and conducted market research on the behavior of the customer in order to develop specific marketing campaigns that suit their needs

• Explained competitively priced service plans to customers
• Collaborated with colleagues to exchange selling strategies and marketing information
• Maintained friendly and professional customer interactions
• Conducted business to business telephone sales
• Contacted new and existing customers to discuss how their needs could be met with specific products and services
  

Contracted to manage all Residential and Retail dining establishments on campus.

• Supported the opening of two state-of-the-art residential dining facilities through task force involvement and promotional planning.
• Assisted with retail openings on campus including several major brands in the newly renovated Tiger Lair Food Court and the first franchise location of CC's Coffee House.
• Nearly tripled voluntary meal plan enrollment resulting in $2.4 million in sales.  
• Maintained and updated website, university catalogs and social media information.
• Collaborated with various campus departments including Auxiliary Services, Student Life, Residential Life, Orientation and University Relations for numerous special events. 

International engineering and environmental company, establishing a temporary field office in Baton Rouge after Hurricane Katrina to assist with the recovery efforts.

• Worked directly with the project manager to maintain time and expense records for deployed AMEC personnel in the region.  Made arrangements for travel and hotels.
• Compiled million-dollar invoice for FEMA contractor complete with documentation.
• Managed field office and rental house, handling all payables and maintenance issues.

Locally-owned, operating 25 restaurants at the time in Louisiana, Mississippi and Texas.

• Responsible for assisting with the opening of 15 new company stores and the first franchise location in Ohio in addition to executing various promotions market-wide.
• Researched new markets from a community relations aspect and coordinated involvement in unique ways to keep Raising Cane's visible and involved.
• Worked closely with Operations to implement special projects and promotions.
• Represented Raising Cane's while participating in numerous community events.
• Assisted in the development of Kids Meal plan and implemented new packaging.

One of McDonald's largest and most respected owner/operator organizations, managing a 43-store market at the time including their own distribution center. 

• Implemented local and national promotions market-wide to ensure proper execution and communicated details to management and staff.
• Ordered and installed all point-of-purchase elements in new locations and maintained existing ones.  Managed promotions and limited time offers.
• Coordinated Ronald McDonald shows and other character appearances as well as grand opening, anniversary and company sponsored events in the community.
• Trained and evaluated personnel involved with customer relations activities and conducted monthly meetings to keep them updated about current promotions.
• Provided meals for large groups including schools, summer camps, businesses and events.

Responsible for supervising hospitality area on VIP floor, checking guests in and out, maintaining guest folios, and attending to special needs and requests of executive travelers.

Responsible for opening restaurant on a regular basis, organizing and managing shift operations and daily store activities, handling cash deposits and transactions, monitoring inventory, training and evaluating crew personnel, ensuring McDonald's standards of QSC (Quality, Service and Cleanliness) and addressing customer complaints.

• Responsible for booking travel for the Executive Team Maintained Chief Sales Officer schedule Created and maintained social media marketing schedule.
• Researched, analyzed and suggested best practices regarding new CRM.

• Assigned writing projects for company website.
• Wrote up-sell pages, articles, promotional emails, Google ads, Facebook ads, and video sales letters.
• Engaged in marketing and email strategies, as well as copy and content Developed a professional relationship with multiple departments and colleges resulting in expedited communication Support the graphics department with original content and graphics Identify competitors and analyzed effectiveness of current products.
• Maintained multiple projects for multiple departments, and exceeded deadlines Key member in strategic planning sessions to drive sales goals.

• Primarily responsible for resident rents, deposits, fees, and file management Successfully kept a new building at 98% occupancy for 2 consecutive years Maintained monthly budget, month end reports and leasing summaries.
• Executed the properties marketing plan and maximized use of social media to increase prospect traffic weekly.
• Coordinated and attended resident events weekly.
• Oversaw all property and unit maintenance, as well staff maintenance technician and building contractors Researched and analyzed area competitors, and created competitive analysis Paid monthly invoices and maintained accurate accounting records.

• Processed all applications and assigned units within 24 hours.
• Planned marketing events on multiple college campuses Orchestrated open houses with 100+ local students in attendance Maintained a make-ready schedule for facility maintenance needs.
• Handled large volume of phone calls, and emails regarding leasing Scheduled lease signings and collected payments.
• Directed the training of student staff regarding facility tours Worked closely with staff, students, and parents to ensure the expected experience was met by student body.