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Professional Summary
Driven Fitness Studio Manager and Coach to lead a  high performance team that impacts lives positively with enthusiasm and experience! Expertise in managing diverse teams in sales and hands on performance with a focus of team work in a fast pace and energetic environment.
  • CPR/First Aid Certified
  • Certified Personal Trainer
  • Passionate about Wellness and Fitness as a Lifestyle
  • Positive & Energetic
  • Familiar with MindBody Online
  • Strong Interpersonal Skills
  • Independent Work Ethic
  • Self Starter
Work History
Network Marketing Professional, 02/2013 to 09/2017
Owner St. Cloud, MN
  • Addressing customer inquiries, solving problems and providing new product information.
  • Recruit new distributors and customers daily.
  • Implement marketing strategies; educated customers and prospective customers.
  • Motivate teams to reach their monthly sales goals.
  • Grew a customer base of over 1,200 customers nationwide.
  • Developed a team of 20 leaders to create an average $60,000 in company sales per month.
  • Launched a new Network Marketing Company, developed a team of 600 members and generated over $450k in the first 8 months
Assistant Director & Operations Manager, 08/2013 to 01/2017
Peak Physique Transformation Center St. Cloud, MN
  • Promoted fitness center programs such as 6 Week Challenge and current member challenges.
  • Cultivated positive relationships with participants by interacting with them during their visit.
  • Created systems and documents for company processes and roles
  • Demonstrated exercise modifications to participants with a history of or current injury.
  • Conducted new member orientations and enrolled new members.
  • Coached and developed fitness programs and nutrition programs for physique competitors.
  • Created and coached online training programs.
  • Met with clients to motivate, encourage positive focus and offer alternative/additional exercises to reach fitness goals.
  • Oversaw company accounts receivable and expenditures, including inventory, equipment and office supply purchases.
  • Trained new employees on company policies, systems, procedures, and data entry. 
  • Assisted with development and overall support for organizational culture and employee morale.
  • Created and conducted surveys with members to enhance customer experience and address concerns.
Child & Adolescent Program Director, 02/2008 to 12/2013
Mentor Network St. Cloud , MN
  • Led 3 Residential programs that served a total of 12 youth affected by abuse, neglect, developmental disabilities and mental health diagnosis.
  • Supervised 40-50 program staff members.
  • Intervened in crisis situations to protect clients and others.
  • Implemented ongoing staff training programs and educational sessions based on a collaborative crisis intervention model.
  • Developed client behavioral programs and risk management plans with an emphasis on reducing unwanted behaviors and increasing client self-sufficiency.
  • Conducted employee evaluations; 30-60-90 and annuals.
  • Work in and lead teams of staff and families through stressful conditions, while remaining calm and objective.
Bachelor of Science: Psychology, 2011
St. Cloud State University - St. Cloud, MN
Bachelor of Arts: Community Psychology, 2011
St. Cloud State University - St. Cloud, MN
This resume is created in 7 minutes.
I currently work part-time for Best Buy as a Customer Service Specialist.
  • Strong written and verbal communicator
  • Effective problem solver
  • Flexible schedule
  • Fast learner
  • Sales and marketing
  • Skilled multi-tasker
Customer Service Specialist Apr 2017 to Current
Best Buy Raleigh, NC
Leasing and Marketing Professional Dec 2015 to Sep 2016
Sterling Forest Apartments Raleigh, NC Managed by Lincoln Property Company
Server Aug 2015 to Nov 2015
Abbotswood at Stonehenge Raleigh, NC Assisted Living Facility
High School Diploma 2015 Friendship Christian School Raleigh, NC, USA
Associate of Arts, Business Administration: Marketing Wake Technical Community College Raleigh, NC, USA Current field of study.
This resume is created in 7 minutes.
Sales Representative with 15+ years of experience. Proven skills in the customer service, sales, marketing, and advertising industries. Ready to obtain employment in the customer service industry and use the interpersonal and public relations skills I have been able to develop, in order to continue and forward my career. Personal communication dynamics is where my skills will be best suited for employment. Personal ethic's are important in my success, essential characteristics include; honesty, integrity, optimism, self-motivation and being a team player.
Skills and Accomplishments
  • Worked independently at home and in the field creating solutions for businesses marketing/advertising needs.
  • Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
  • Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
  • Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
  • Conceptualized and launched marketing campaigns, which led to increased in sales.
  • Developed annual budgets, including determining short and long-term goals to support the overall profit and growth objectives.
  • Collaborated with prospective clients to prepare efficient product marketing strategies and drive business development.
  • Focuses sales efforts by studying existing and potential business prospects.
  • Keeps management informed by submitting activity and weekly results reports
Advertising Sales & Marketing Professional - Work From Home Position 01/2015 to Current
The Catoctin Banner Newspaper Emmitsburg, MD
  • Develops and implements strategic marketing plans and sales plans in order to achieve corporate objectives.
  • Meets with key clients, maintaining relationships with current clients and negotiating and closing deals quickly.
  • Develops relationships through phone, email, social media and professional networking.
  • Responsible for developing leads.
  • Responsible for developing and increasing sales through prospecting, cold calling and relationship development.
  • Responsible for communicating with my internal team.
  • Responsible for effectively delivering marketing campaigns to current and new prospective businesses.
  • Responsible for Following up on Ads preparation, by checking in with the design team to ensure a proof is ready for customer to review, and in time to make deadline for printing.
  • Responsible for meeting monthly revenue goals.
  • Responsible for creating and managing campaigns on social media.
  • Responsible for creating and presenting ideas and strategies.
Case Coordinator 08/2008 to 02/2011
American Corrective Group San Clemente, CA
  • Responsible for Answering inbound calls in a fast paced goal oriented department.
  • Responsible to make outbound calls and keep call logs.
  • Providing customer service regarding collection issues, payment plans, process and review account adjustments, resolve client discrepancies.
  • Recover funds by taking same day payments and setting up long term Payment plans.
  • Responsible for weekly/monthly reporting to Supervisor.
  • Provide on-the-job training for new employees.
Classified Sales Representative 11/2006 to 05/2007
Bowtie Incorporated Laguna Hills, CA
  • Responsible for Cold calling, prospecting, and building relationships with new advertising clients through telemarketing and internet.
  • Responsible for calling on renewals on existing accounts for the nation's dog and cat publications.
  • Responsible for Receiving telephone requests for price quotations, order changes, adjustments, and cancellations directly from customers.
  • Achieves and maintains rapport with customers and works to give them the best possible service.
  • Responsible for Following up on Ads, by checking in with the design team to ensure a proof is ready for customer to review, and in time to make deadline for printing.
  • Maintains files of active orders and posts activity such as change notices, and scheduling changes.
  • Prepares paperwork to be given to our coordinator for payment.
  • Responsible for meeting and exceeding revenue goals and sales goals as well as making the deadlines, to meet personal goals.
Leasing Professional and Sales and Marketing Director 12/2005 to 05/2006
Sentinel Property Management Orlando, FL
  • Responsible for showing, and touring of the residences in the community for prospective residents.
  • Responsible for creating leases for future residents as well as reviewing all move-in paper work.
  • Responsible for ensuring all lease renewals are kept up to date and renewal letters are distributed to current residents in a timely manner.
  • Responsible for processing applications and facilitates tenant move-in requirements.
  • Responsible for maintaining good customer service with current residents as well as prospects and future residents.
  • Responsible for maintaining accurate monthly market reports.
Leasing Consultant and Marketing Director 04/2004 to 09/2005
Blue Ridge Property Management Fayetteville, NC
  • Responsible for local marketing, advertising, and developing potential leases and sales for a private gated residential community.
  • Responsible for showing, and touring of the residences in the community for prospective residents.
  • Coordinates all aspects of marketing resident's retention and leasing.
  • Responsible for receiving monthly rent from corporate and individual residential accounts.
  • Responsible for creating corporate accounts.
  • Processes all applications and facilitates tenant move-in requirements.
  • bullets]Responsible for maintaining and ordering office supplies.
  • Schedules vendor services for community.
Bachelor of Science: Business Management 2017 The University of Phoenix, Phoenix, Arizona University Phoenix, AZ
Associate of Science: Business Saddleback Community College MIssion Viejo, CA
Business January 2004 Lake Sumter Community College Clermont, FL
May 2002 West Orange High School Winter Garden, FL
Ads, advertising, closing, Cold calling, client, clients, customer service, email, fast, funds, letters, managing, marketing, market, works, negotiating, marketing, networking, ordering office supplies, strong work ethic, presenting, Processes, publications, rapport, Receiving, Maintains files, reporting, sales, sales plans, scheduling, strategic marketing, Supervisor, telemarketing, telephone, phone