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Professional Summary

Strategic Social Media Director and coordinator with experience in management, video production, agency services, and marketing. Expert in facilitating organic audience growth. Talent for developing, executing, and adapting social strategies based on data insights, analysis, platform trends, and business goals. Experienced in building social media teams from the ground up. Skilled in ideating, pitching and executing against sales and marketing campaigns. Expert in simultaneously leading multiple social media teams servicing different brands.

Work History
  • Director of Content
  • DarkZero Esports
  • Houston, TX
  • February 2020 to Current
  • Worked with graphic artists, post-production team members and other specialists to produce captivating and successful content
  • Managed day to day social postings and production calendars
  • Raised Twitter following by +6,000 organically in only four months
  • Built TikTok account from ground up 0 followers to 25k+ and Verified in 4 Weeks time
  • Revived inactive YouTube to +1,000 Subscribers Organically in 1 month
  • Produced a successful Live Broadcast benefitting St. Jude Children's Hospital. Worked with designers, observers, casters and post production specialists to produce a high quality, top tier broadcast
  • Proofread, edited, and evaluated final copy to verify content aligned with established guidelines
  • Worked closely with apparel manufactures to produce high quality merchandise and marketing to fit the brand voice
  • Director of Social Programming
  • IGC Esports (Immortals LLC)
  • Culver City, CA
  • February 2019 to July 2019
  • Curated and executed all organic and paid media campaigns across 4 different esports franchises (Los Angeles Valiant, MIBR, IMT, Gamers Club)
  • Increased cross platform followers by 200k in 4 months through effectively training employees, closely monitoring regional and local markets and managing campaigns cross platform
  • Managed a day to day team operation comprised of multiple social coordinators, graphic designers, analysts and editors. Worked cross departmentally to ensure entire team was reaching department goals/ KPI's
  • Developed unique branding and social content unique to each individual brand and franchise for Twitter, Facebook, Instagram and YoTube
  • Worked with events staff to create paid media campaigns for multiple home stand events. Average sale cycle 41% inventory sold in first 48 hours
  • Social Media Manager, Esports
  • Machinima
  • Burbank, CA
  • January 2018 to February 2019
  • Managed two teams of 4 producers/editors across various brands and campaigns
  • Oversaw creative for daily and sponsored social content that brought monthly video views from >100k to 250M in less than a year
  • On camera personality for Machinima branded live streams, hosting, lets plays and voice over artist
  • Garnered over 8 million organic views on IGTV in under 4 months, placing Machinima in the top 10% amongst publishers on the platform
  • Revived the brands Instagram account and gained 45k followers in Q4 2018
  • Developed and executed Facebook and Twitter pages from ground level bringing over 145K followers to H1Z1 Pro League (external client) in 5 months
  • Created and implemented external and internal communications strategies for key company initiatives such as developing a new vertical for Turner Sports ELEAGUE
  • Conceptualize and implement strategies to hit aggressive growth and monetization targets
  • •Coordinate high-level social strategy and served as main point of contact for branded partnerships and white-label content
  • Coordinated across internal Marketing, Sales and Production teams to execute flawless initiatives
  • Quality controlled all video scripts, revisions and final deliverables
  • Maintained data informed posting strategies to hit all target KPI
  • Social Media Consultant
  • Freelance
  • CA
  • 2016 to Current
  • Created and maintained new marketing campaigns, brand promotions and product lines
  • Identified social media trends in different communities to influence and execute PR strategies
  • Collaborated with clients to better understand their unique needs, developing social media campaigns that would increase their brand identity
  • See Additional Account Managed below
Skills
  • Content Development
  • Audience outreach
  • Detail-oriented
  • Google Ad Words Certified
  • YouTube Certified
  • Email marketing
  • Facebook
  • Instagram
  • Twitter
  • Twitch
  • Multi-tasker extraordinaire
  • Outstanding interpersonal skills
  • Social Media Management
Education
  • Associate of Arts - Speech and Communications
  • Butte College
  • Oroville, CA
  • 2015
  • California Licensed Cosmetologist (2015 - Present) - Cosmetology
  • Chico Beauty College
  • Chico, CA
  • 2014
  • High School Diploma
  • Calaveras High School
  • San Andreas, CA
  • 2013
GPA: 75/4.0GP
This resume is created in 7 minutes.
Professional Summary

Artistic yet practical thinker accomplished at collaborating with product managers and developers, delivering insights that meet business and technical requirements while enhancing the end user's experience.

Work History
Sales Assistant, 03/2019 to Current
Total Quality Logistics Nashville , TN
  • Handled high-volume paperwork and collaborated with customers to resolve invoicing and shipping problem
  • Worked with vendors to schedule more than 20 daily pickups and 75 weekly deliveries
  • Prepared daily reports tracking information such as purchase orders, inventory numbers and invoicing activities
  • Coordinated dispatching of 20 drivers to accomplish daily delivery requirements
  • Negotiated rates and conditions of probust orders needed to be shipped
Advertising And Social Media , 01/2015 to 01/2019
Big Bob Gibson Bar-B-Q Decatur, Alabama
  • Created and monitored email blasts for the Big Bob Gibson Bar-B-Q monthly newsletter
  • Helped designed company outdoor advertisement for the Decatur corridor, including I-65 billboards
  • Implemented social media campaign for Big Bob Gibson Bar-B-Q to gain exposure, increase business, and promote new menu items
  • Involved in the new website design for Big Bob Gibson Bar-B-Q
  • Edited, toned, captioned, and uploaded photographs for the company website and publications
Internship, 05/2017 to 08/2017
George P. Johnson Experience Marketing Nashville, TN
  • Assisted administrative team members with completing daily tasks in order to maintain smooth workflow
  • Assisted with event planning, including associated travel and logistical arrangements
  • Managed office supplies, organization, and upkeep in office
  • Scanned physical files into digital records
  • Checked accuracy of files and resolved errors on invoices for varies projects
Education
Bachelor of Arts: Advertising major, Computer Tech and Applications minor, 2018
University Of Alabama - Tuscaloosa
Accomplishments
  • Worked with the Chicago White Sox in creating a plan book for the upcoming season
  • Selected to be involved in Al's Pals, a mentoring program for at-risk youth where I served as a mentor and student leader
  • Vice President of Gifts That Give Back, a collaborative trunk show with companies whose profits make a global impact and go towards fundraising charities
  • Member of Alpha Gamma Delta sorority
Philanthropy
  • Led local involvement of Alpha Gamma Delta philanthropy Fifth Quarter, by coordinating the packaging and distribution of food after home football games to the West Alabama food bank
  • Acquired certification to work with abused animals at the Tuscaloosa Metro Animal Shelter
This resume is created in 7 minutes.
Professional Summary
Focused and methodical individual with 3+ years' experience in planning and executing social media marketing strategies. Demonstrated ability to develop messaging and promotions in accordance to company policies. Well versed in maintaining, posting and analyzing social media content across diverse formats. 
Skills

Maintains a strong online company voice through social media

Fast Learner

Excellent attention to detail

Great Customer Service


Self motivated, initiative, high level of energy

Verbal communication skills

Decision making, critical thinking, organizing and planning

Tolerant and flexible to different situations

Work History
Video Editor/Cinematography/Social Media Specialist 04/2011 to 08/2013
WSSRTV Sanford, Maine

Proven work experience as a Digital media specialist, Solid knowledge of Photoshop, Final Cut Pro, Premiere Pro, Audacity and other media editing software

Experience with visual communication principles 

Familiarity with web design and content management systems

Excellent analytical and project management skills 

An ability to multitask and perform under tight deadlines 

Strong verbal and written communication skills





Social Media Manager 10/2014 to Current
Thirsty Moose Taphouse Dover, NH

Proven working experience in social media marketing or as a digital media specialist

Excellent consulting, writing, editing (photo/video/text), presentation and communication skills

Demonstrable social networking experience and social analytics tools knowledge

Adequate knowledge of web design, web development 

Knowledge of online marketing and good understanding of major marketing channels 

Positive attitude, detail and customer oriented with good multitasking and organizational ability

Fluency in English

Knowledge in HTML, CSS

Proactive problem solving approach with changing priorities in a fast paced environment

Proven critical thinking and collaborative skills





Education
High School Diploma: 2013 Noble High School - North Berwick, ME
  • Concentrated in Digital Media/Social Media all 4 years
  • 3.5 GPA
  • Graduated with Honors


Associate of Applied Science: Digital Media 2017 York County Community College - Wells, ME
  • Dean's List, 2013-2017
  • Recipient of Making Strides Scholarship, 2014-2015
  • Recipient of State of Maine Grant, 2015-2017
  • Recipient of Federal Grant, 2015-2017
  • 3.8 GPA
  • Additional qualifications in web design and animation
This resume is created in 7 minutes.
Work History
DBT Skills Group Facilitator , 07/2017 to 09/2017
Lindau Counseling- Los Angeles, CA, 5 hours/week, Total=110 hours
  • Facilitated group that teaches participants mindfulness, interpersonal effectiveness, emotion regulation, and distress tolerance
Service Coordinator I, 06/2016 to Current
Step Up On Second Santa Monica, CA, 40 hours/week, Total = 3200 hours
  • Trained in harm reduction, fair housing rights, crisis intervention techniques,  motivational interviewing, and milestones of recovery (MORS)
  •  Secured housing, medical care and employment for clients 
  • Supplied crisis intervention and substance abuse services to clients in the community
  • Maintained regular contact with clients, including visiting clients' homes
  • Experienced with LA Department of Mental Health documentation style 
  • Taught clients life skills
  • Collaborated with the program director to determine and reduce the risk of self-harm and suicide
Peace Corps Volunteer, 03/2015 to 03/2016
Peace Corps Indonesia Trenggalek, East Java, 50 hours/week, Total = 2600
  • President of Gender Equality Comittee
  • Spearheaded, gained funding for and conducted community outreach efforts.
  • Successfully improved student participation in the classroom through integration of culturally competent lessons
Social Media Manager, 07/2012 to 08/2014
Premazon Inc. Long Beach, CA, 40 hours/week, Total = 4160 hours
  • Created content specific to addiction recovery for use across social media platforms for over 15 recovery centers
  • Managed brand image for recovery centers in order to generate referrals
  • Operated on-call crisis line to refer the public to appropriate treatment centers
Tutor, 01/2014 to 06/2014
KidWorks Santa Ana, CA, 12 hours/week, Total = 312 hours
  • Set up lesson materials, bulletin board displays and demonstrations
  • Adapted teaching methods and materials to meet students' varying educational needs and interests
Senior Adult Caregiver, 01/2011 to 01/2014
Rowe Family Long Beach, CA, 12 hours/week, Total = 1872 hours
  • Safely transported elderly adults to and from medical appointments and social activities
  • Organized activities that enhanced seniors physical, emotional and social well-being
Love United Days Director, 11/2011 to 12/2012
Unite Cypress, CA, 25 hours/week, Total = 1344 hours
  • Supervised the work of 5 team members
  • Enlisted the support of volunteers and collaborated with businesses and community groups
  • Led a multidisciplinary program that served over 200 abused and neglected children and adolescents
Education
Bachelor of Arts: Global Studies, 2014
CSU Dominguez Hills - Carson, CA

Skills
  • Mental Health First Aid Certified
  • Fluent in Bahasa Indonesia 
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Professional Summary



Dedicated Administrative Assistant who continually maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries. Currently seeking a challenging position in a dynamic environment in which to learn new technologies and skills while utilizing my previous experiences to improve beyond my current abilities. I expect to build a strong business relationships within the company and with clients; and to exceed expectations in all aspects of my work.
Skills
  • Microsoft Office proficiency
  • Strong interpersonal skills
  • Invoice processing
  • Filing and data archiving
  • Critical thinker
  • Pleasant demeanor
  • Excellent communication skills
  • Professional phone etiquette
  • Customer service-oriented
  • Accurate and detailed
  • Social media knowledge
  • Articulate and well-spoken
Work History
Social Media Marketing Manager, 05/2016 to 07/2017
mojiLife, Inc Boca Raton, Florida
  • Responsible for researching, planning, and executing social media and live promotional activities Creation of social media campaigns and strategies.
  • Social media tools reviews and testing.
  • Creative brainstorming sessions with management team.
  • Registration, setup and ongoing administration of company social profiles on Facebook, Twitter, Instagram, Pinterest, etc.
  • Implemented marketing strategies which resulted in 12% growth of customer base.
  • Reviewed and edited blog posts to guarantee high content quality.
  • Proofed and approved production and printing drafts of promotional materials.
Administrative Assistant / Social Media Manager, 02/2015 to 09/2017
Strategictek, LLC Boca Raton, Florida

  • Organized and attended meetings, including compiling all documents and reports ahead of time.
  • Managed content of the corporate website and client sites via WordPress.
  • Led staff and vendors in providing a high level of service for owner and guests.
  • Answered a high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
  • Managed and reviewed filing and office systems.
  • Screened personal and business calls and directed them to the appropriate party.
Social Media Admin/ Personal Assistant, 07/2013 to 12/2016
Modeling Mojo Boca Raton, Florida
  • Registration and setup of company social profiles on Facebook, Twitter, Instagram, etc.
  • Managing ongoing social campaign across all social channels.
  • Model outreach to attract new models and members.
  • Scanned documentation and entered into the database.
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Assisted with receptionist duties, file organization and research and development.
Receptionist, 05/2013 to 09/2014
Rasta Man Studio Fort Lauderdale, Florida
  • Responsibilities included Answering phones, appointment scheduling as well as greeting and assisting customers,.
  • Additional duties included minor photo editing including resizing, cropping and printing the final versions for clients.
  • Assisted the business owner during talent recruiting trips throughout Florida and the Caribbean.
  • Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
  • Built long-term customer relationships and advised customers on purchases and promotions.
Education
High School Diploma: Current
Miami Dade College North Campus - Westview, FL
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Education
Bachelor of Science: Hospitality Management , 2020
Iowa State University College of Human Sciences - Ames, IA

Work History
Customer Service Representative, Current
Hampton Inn & Suites Ames Ames, IA
  • Ensured superior customer experience by addressing customer concerns
  • Reviewed account information and charges with guests during check-out
  • Provided an elevated customer experience to generate a loyal clientele
  • Posted charges for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers
  • Directed calls to appropriate individuals and departments
Social Media Manager , 04/2017 to Current
CENTURY 21 Signature Real Estate, Jason Bergan Relator Urbandale, IA
  • Direct management over social media pages.
  • Directed and coordinated marketing activities and policies to promote services.
  • Preserved brand integrity by monitoring the consistency and quality of marketing content.
Prep Cook/ Line Cook, 01/2017 to 08/2017
Wallaby's Bar and Grille Ames, IA
  • Properly labeled and stored all raw food ingredients including produce, meat, fish, poultry, dairy and dry goods in the appropriate storage area.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Followed food safety procedures according to company policies and health and sanitation regulations.
This resume is created in 7 minutes.
Summary
Technical Manager with excellent analytical abilities and is adept at resolving complex issues. A critical thinker who addresses customer support issues quickly and who consistently exceeds performance standards. Enjoys troubleshooting to find solutions to technical issues. Additionally,has a proven track record improving departmental process, productivity, and revenue growth.
Skills
  • Troubleshooting proficiency
  • Vast technical knowledge
  • Computer Science Coursework
  • Data Analytic's
  • Order management
  • Project management,
  • Customer service
  • Social media platforms
Experience
AT&T December 2015 to Current U-VERSE SOCIAL MEDIA MANAGER
RICHARDSON, TX
  • Identify and resolve customer issues using Gateway technology.
  • Resolved customer complaints and concerns with strong verbal and negotiation skills.
  • Provided thorough support and problem resolution for customers. Maintained composure and patience in face of difficult customer situations.
  • Recommended solution to BU that resulted in a reduction of truck rolls and related expense of $450K.
AT&T May 2013 to December 2015 U-verse Executive Support
RICHARDSON, TX
  • Created procedure that eliminated transfers and provided customers with better services.
  • Add bullet here giving an example of what you do from a functional standpoint.
  • Developed U-verse Care M&Ps for training development with order management U-verse Escalations/Trials Team | AT&T.
  • Selected as 1 of 11 to provide highest-tier technical support for AT&T Officers and Board of Directors and led several projects to upgrade and migrate AT&T products and services.
October 2009 to April 2013
  • Partnered with Project Managers to ensure products/services were tested prior to releasing to our general population.
  • Performed extensive testing on trial accounts to identify any potential problems that would cause a failure during the official product/service launch.
Education and Training
Richland Community College Computer Science Degree Dallas, TX
Skills
call center, customer service, data analysis, gateways, Gateway, order management, project management, sales, social media platforms, technical support, training development, upgrade
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Professional Summary
Hardworking college graduate with background in theatre, management, and retail seeking exciting responsibilities and opportunities in the theatre. Flexible schedule and possessing strong communication and creative skills.
Skills
  • Late-night shift availability
  • Organized multi-tasker
  • Microsoft proficient
  • Ability to think on your feet
Work History
Intern & Social Media Manager, 01/2017 to 05/2017
Aura Curiatlas Physical Theatre Williamsburg, VA
Curated social media pages  and increased the facebook following by 200%. Contacted and kept up with potential donors for our annual day of donations, where we surpassed our goal by 50%. 
Publicity Intern, 08/2016 to 11/2016
William & Mary Theatre Williamsburg, Virginia
Worked under the head of sales and publicity for William & Mary Theatre's production of The Addam's Family.  Organized and ran publicity events including a flashmob and Halloween fair, as well as curated the online presence with weekly news, interviews, and a personality quiz featured prominently on Buzzfeed. 
Properties Master, 09/2014 to 11/2014
William & Mary Theatre Williamsburg, Virginia
Procured, designed, built and purchased all props for the College of William & Mary's production of The Three-Penny Opera. 
Assistant Stage Manager, 08/2013 to 02/2015
William & Mary Theatre Williamsburg, Virginia
Oversaw actor's schedules, created properties lists, coordinated and executed all backstage stage manager duties for three college shows under different stage managers. Assistant stage managed in our smaller and mainstage theatre a musical, straight play, and dance show. 
Retail Sales Lead, 07/2017 to Current
Lou & Grey Chicago, IL

Leader on duty in a high volume clothing store, overseeing administrative and sales duties, as well as coach and train new sales associates.

Shift Supervisor, 07/2017 to Current
DAVIDsTEA Chicago, IL

Maintained an efficient, fun, and exciting workplace environment in a high volume tea shop, overseeing transactions, maintenance, and administrative duties.

Sales Associates, 02/2016 to 05/2017
Talbots Williamsburg, Virginia
Worked sales floors and cash register, always maintaining a great and professional experience with customers, especially maintaining relationships with frequent, elderly customers. 
Administrative Intern, 05/2016 to 07/2016
Consortium of Social Sciences Washington, D.C.
Worked in a high pace office, offering administrative and database assistance, which included database consolidation, research, and writing summaries to member organizations. 
Education
Bachelor of Arts: Theatre & Sociology, Summa Cum Laude, 2017
William & Mary - Williamsburg, VA
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Professional Experience
03/2015 to 11/2016
Director of Digital Marketing Service Tracking Systems Inc San Francisco, CA
An IT consulting firm for commercial parking system
Strategized and executed all online marketing plans
Managed Social Media Marketing, Online Advertising, Online PR, PPC, SEO, Media
Buying and everything that the company required on any online platform
Led a team of content writers, designers and video editors for the online content
Website: http://www.servicetrackingsystems.net/#Home
Facebook: https://www.facebook.com/ServiceTrackingSystemsInc/
LinkedIn: https://www.linkedin.com/company/service-tracking-systems YouTube:https://www.youtube.com/channel/UCu8E8y4BxgQURb_WbT1HQA/videos 
07/2014
Script Writer Biosafe Mumbai

A 6 minute film about their upcoming Dental Water Purifier. 

05/2014
Script Writer Godrej AMC Mumbai, Maharastra, India

 Mumbai r A 4 minute film about extended warranty for appliances. 

08/2011 to 11/2011
Social Media Manager Buzzingaa (Percept Profile) Mumbai, Maharastra, India

Clients: Saks Hair & Beauty India, Guru India, Manav Aastha Foundation (NGO)

Created Social Media Marketing plans for clients on Facebook, Twitter, Pinterest, Blogs etc.

Led the Research and Development team

Managed the Creative and Technical team

Supervized the Content Writing team

http://perceptprofile.com/socialmedia_buzzinga.html

04/2011 to 07/2011
Producer & Social Media Analyst The Glitch Mumbai, Maharastra, India

 One of India's largest Digital marketing agencies. 

Managed the production team for a reality talk show, Bollywood OMG (Channel V) http://www.channelv.in/shows/bollywood-omg/main/464

Established all online marketing strategies for the Quiksilver India account

Created marketing plans, on ground events, directed and produced videos for the client, Facebook page saw a 45k increase in likes. https://www.youtube.com/user/quiksilverindia

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Professional Summary
Skills
Additional Information
  • 2
Work History
Social Media Manager, 09/2017 to Current
  • Manages social media for Vent Blotique and assists with marketing for the salon; promotions, in salon events and trade shows.
Uber Expert | Uber
  • Assists Uber Drivers and Customers in person with issues that arise with the Uber App.
Support Manager/Marketing Assistant, 04/2016 to 05/2017
  • Managed Customer Support Team and assisted marketing team with social media, promotions and events.
Director of communications | doublz, 12/2015 to 03/2016
  • Planned promotional events including a month-long spring break campaign; designed and ordered all promotional items; hired and managed promotional team; managed all social media accounts; and worked with outside companies to increase brand exposure.
sales representative| yodle, 08/2015 to 01/2016
  • Helped small businesses with online marketing.
  • hostess | clear springs restaurant| april 2015- august 2015.
  • Greeted customers, sat customers and helped deliver food and drinks when necessary.
  • Front desk attendant | texas ski ranch | march 2013- august 2014.
  • Worked the front desk as a secretary and gave tours of the facilities.
  • promotional model | team enterprises |.
  • Sampled product with customers and distributed promotional items across Central Texas.
sales ASSOCIATE, 09/2012 to 01/2013
TORY BURCH
  • Helped with inventory and worked with customers.
HR CLERK, 04/2011 to 08/2011
ALDINE ISD HUMAN RELATIONS OFFICE
  • Filed all documents for Aldine ISD's Human Relations Office.
Education
bachelor of science: Public Relations & Mass Communications Psychology, 2015
Texas state university -
Public Relations & Mass Communications Psychology Texas State Wakeboard Team: Social Media Coordinator
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Professional Summary
To contribute to your  organization's success through the use of exceptional customer service and people skills.
Skills
  • Online marketing
  • Social media 
  • Early adapter
  • Marketing strategy
  • Detail-oriented
  • Proficiency with CRM systems
  • Networking skills
  • Quick learner
  • Strong client relations
  • Ability to travel
  • Team player
  • Bilingual
  • Customer service
  • Self-motivated
  • Developing local contracts
  • Account development
  • Client development
  • Excellent work ethic
  • People-oriented
  • Positive and upbeat
  • Extensive personal network
  • Decisive
  • Review of contracts
  • Strategic sales knowledge
  • Data Entry 
  • Salesforce
  • Networking enthusiast
Work History
Account Executive , 02/2018 to Current
Roya.com San Diego, CA
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Completed daily outbound calls, up to 8 hours per day.
  • Negotiated prices, terms of sales and service agreements.
  • Quoted prices
  • Wrote sales contracts for orders obtained and submitted orders for processing.
  • Recorded accurate and efficient records in the customer database.
  • Attended monthly sales meetings and quarterly sales trainings.
  • Kept detailed records of daily activities through online customer database.
Assistant Manager , 03/2014 to 11/2016
Cricket Wireless Authorized Retailer, Mira Mesa Boulevard, San Diego, CA, United States San Diego , California
  • Promoted from Team Leader to Assistant Manager within 6 months.
  • Counted cash drawers and made bank deposits.
  • Assigned employees to specific duties to best meet the needs of the store.
  • Instructed staff on appropriately handling difficult and complicated sales.
  • Examined merchandise to verify that it was correctly priced and displayed.
  • Planned budgets and authorized payments and merchandise returns.
  • Increased profits through effective sales training and troubleshooting profit loss areas.
  • Trained and developed new associates on POS system and key sales tactics.
Sales / Social Media Manager /Client Management , 02/2018
Practice Affiliate™ - Medical Marketing Company San Diego, CA
  • Built relationships with customers and the community to establish long-term business growth.
  • Managed the account @PlasticSurgery and 20 satellite sites 
  • Supported the sales team in writing proposals and closing contracts.
  • Contacted customers by phone and email in response to inquiries.
  • Promptly resolved all customer requests, questions and complaints.
  • Helped great and launch new online marketing strategies that resulted in a sales increase.
  • Coordinated and participated in promotional activities and trade shows.
  • Worked closely with clients to identify their needs and challenges
  • Increased customer engagement through social media.
  • Evaluated monthly performance statistics and used data to inform future strategies.
  • Created social media content with consistent content and tone.
  • Monitored return on investment of online and social media marketing efforts.
  • Managed relationships with high-profile clients, Board Certified Plastic Surgeons and translated marketing and social media needs into results-driven strategies.
  • Recorded prospect contact information in Sales Force.
  • Maintained friendly and professional customer interactions at all times.
Education
High School Diploma: 2014
Mira Mesa High School - San Diego, CA
Still attending, taking a break. : Miramar College - 10440 Black Mountain Rd, San Diego, CA 92126
This resume is created in 7 minutes.
Professional Summary
Results-oriented [Job Title] versed in social media and marketing technology, tools and trends. Multi-faceted and creative professional with audio, video, graphic design and web content management experience. Earned a [Number] -month contract to work in [Country Name] teaching ESL to [Language] -speaking students of all ages. Taught overseas in [year] to help students in [Country] learn English.
Skills
  • Studied Abroad in [Country Name]
  • MS Office proficiency
  • [Number] hands-on teaching hours
  • Information technology literacy skills
  • Extensive English grammar knowledge
  • Fluent in [Language]
  • Social media management
  • Highly observant
  • PowerPoint proficiency
  • Detail oriented
  • Chicago Manual of Style
  • Proofreading
  • Critical thinking
  • Team building
  • Types [Number] WPM
Work History
August 2017-Current Social Media Manager and Studio Assistant | Snapdragon Studio | St. Louis, MO
  • Updated digital media with snappy, timely content daily.
  • Shaped the strategic direction of copy by collaborating with marketing and retail partners.
  • Ensured correct implementation of graphic standards.
  • Responded constructively to direction and feedback, both positive and negative.
  • Communicated strategies, concepts and creative initiatives with authority, credibility and clarity, building consensus and agreement for creative approvals.
September 2016-March 2017 Events Assistant All Souls Church | London, UK
  • Directed guests and routed deliveries and courier services.
  • Assisted with event planning, including associated travel and logistical arrangements.
  • Maintained a clean reception area, including lounge and associated areas.
  • Greeted numerous visitors, including VIPs, vendors and interview candidates.
  • Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
  • Managed office supplies, vendors, organization and upkeep.
  • Managed event logistics and operations, including support staff, vendor services and volunteers.
  • Supervised onsite team of [Number], including caterers, audio-visual technicians, and facility management team.
October 2015-May 2016 English Teaching Assistant | Lycée André Boulloche | Livry-Gargan, France
  • Encouraged students to persevere with challenging tasks.
  • Employed a broad range of instructional techniques to retain student interest and maximize learning.
  • Identified areas of weakness with individual students and tailored lessons accordingly.
  • Acted as a positive role model for students and colleagues.
  • Communicated with peers, colleagues, administrators and parents to meet and exceed teaching goals.
  • Created lesson plans in line with state curriculum and school curriculum standards.
  • Taught [Number] periods of [Subject] for grades [grade] through [grade] each day.
  • Adapted teaching methods and materials to meet students' varying needs.
  • Created an interactive classroom atmosphere to maintain student interest and facilitate learning.
  • Created engaging and dynamic lessons with an emphasis on improving students' written and verbal communication skills.
  • Coordinated communication between students and school administration to create an effective and culturally-sensitive learning environment.
  • Developed and taught a curriculum to improve students' conversational abilities.
  • Gave one-on-one attention to each student while maintaining overall focus on the entire group.
  • Emphasized critical thinking through small group activities.
  • Attended workshops to learn about student motivation and engaging learning activities.
  • Educated [Number] students in the basics of English grammar and conversational speaking.
August 2014-May 2015 Writing Center Consultant | Saint Louis University | St. Louis, MO
  • Guided students in using technology to support educational research.
  • Proofread [Number]-word documents, including technical diagrams, with 100% accuracy.
  • Reviewed copy and made recommended changes using [Name Style Guide] and in-house style guides for error-free documents.
  • Reviewed published materials and recommended revisions to scope, format and content.
  • Advised students individually and in group settings on academic programs based on their individual interests.
  • Mentored clients on resume writing, providing advice on writing, formatting, and submission to potential employers.
Education
2015 Bachelor of Arts: English Saint Louis University, St. Louis, MO
  • Coursework in Foreign Languages including [Language] and [Language]
  • Coursework in [Subject]
  • "[Award Name] " Academic Achievement Award