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Skillful Report Developer resume

Nelly D. Gillespie
Summary
15 years of multidisciplinary experience in the fields of law and insurance, focusing on legal issues within the insurance industry in Venezuela. Bilingual, English and Spanish speaking. Highly focused and results-oriented office professional who successfully supports complex, deadline-driven operations. A keen awareness of cultural diversity and its social and legal ramifications in the workplace.
Skills
  • Professional and mature
  • Strong problem solver
  • Enthusiastic and motivated
  • Proven organization leadership skills
  • Court procedures
  • Decisive
  • Legal writing
  • Time management
  • Self-starter
  • Meticulous attention to detail
  • Public relations and exceptional communication
  • Legal research
  • Exceptional negotiator
  • Ethical
Experience
Interim Executive Coordintaor 03/2017 to 04/2017 Covenant House Alaska Anchorage, AK
  • Direct assistant to the Executive Director and Executive Team.
  • Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
  • Served as a professional representative of the CEO to executive clients, investors and board members.
  • Wrote and distributed meeting minutes to appropriate individuals.
  • Collaborated with other administrative team members, human resources and the finance department on special projects and events.
  • In charge of office and building supplies inventory and orders.
  • General support to the program.
Program Support Specialist 05/2016 to 02/2017 McKinnel House/Salvation Army Anchorage, AK
  • Maintain follow up with case management for exiting families
  • Contacted agencies and programs and connected clients for benefits and resources
  • Maintained 2 homeless online databases including HMIS
  • Performed administrative duties in conjuction with Payroll and Human Resources Department
  • Interviewed and screened possible candidates
  • Prepared monthly and quarterly financial internal and external reports.
  • Managed office supplies and inventory.
  • Reviewed the internal rules and ensured compliance as well as the law concerning different situations in the shelter.
Executive Administrative Assistant 07/2015 to 02/2016 Office of the Mayor Anchorage, AK
  • Provided confidential assistance to the Mayor and maintained the professional image of his office.
  • Controlled access to the Mayor's office by evaluating priority of meeting requests, calls and visitors.
  • Organized and maintained the Mayor's schedule and briefed him on logistical arrangements and attendees
  • Coordinated travel arrangements for presentations and appearances
  • Communicated with the appropriate personnel for meetings and different events
  • Composed administrative correspondence and reports
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Approved travel expenses and reimbursement requests
  • Reviewed and make edits to outgoing correspondence for the Mayor's signature
Judicial Assistant 01/2011 to 01/2015 Alaska Court Administrator Anchorage, AK
  • Performed a variety of clerical, administrative and legal secretarial duties.
  • Maintained the Judge's schedule and appointments
  • Arranged appropraite travel and processed travel expenses
  • Handled and distributed all incoming and outgoing mail and screening phone calls
  • Open, read, and wrote answers to routine letters.
Substitute Teacher 01/2011 to 08/2015 Anchorage School District Anchorage, AK Developed interesting course plans to meet academic, intellectual and social needs of students. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. Applied progressive teaching principles to classes of 25-32 students. Performed student background reviews to develop tailored lessons based on student needs. Used variety of teaching techniques to encourage student critical thinking and discussion. Established and enforced rules for behavior and procedures for maintaining order among students.
Report Developer 01/2007 to 01/2008 Alaska National Insurance Company Anchorage, AK
  • Performed advanced report writing with cyberquery
  • Created and customized financial reports
  • Hold file, multiple pass reports, macros, publishing reports, import hold files into the Data Dictionary.
Claims Assistant 01/2005 to 01/2007 Alaska National Insurance Company Anchorage, AK
  • Independently managed all day-to-day aspects of Alaska Workers' Compensation claims
  • Coordinated heavy daily workload of claims paperwork
  • Computer data input
  • Performed general administrative support duties for a claims adjuster
  • Acted as a knowledgeable, efficient, and courteous liaision between all parties involved in the workers' compensation process
  • Managed daily responsibilities including general filing and administrative duties
  • Coordinated travel, lodging and transportation for claimants.
  • Answered phones and screen phone calls
  • Handled and distributed all incoming and outgoing mail.
  • Interpreted for spanish speaking claimants.
Administrative Assistant 01/2004 to 01/2005 Catholic Social Services Anchorage, AK Immigration and Refugees Program.  Played a vital role as the first contact for clients, completing intake screening forms and utilizing my bilingual and legal skills as an English/Spanish translator. Coordinated closely with staff attorneys and paralegals in case reviews, staff meetings, and miscellaneous legal issues. Some computer database by using Amicus Attorney.
Licenses and Education
  • Law Degree University of Los Andes Mérida, Mérida State, Venezuela - 1986
  • The Conference for Women (5CEUs) - 2007AIC 034-Workers Compensation and Managing Bodily Injury Claims - 2006  
  • Paralegal Certification (Paralegal I and II) University of Houston, Clear Lake, TX - 2003Insurance Producer Certification INPROSEG (Professional education for insurance employees) - 1987Annual continuing education/update through Insurance Association of Producers and Insurance Companies Annual Conventions (Venezuela).
  • Industrial Safety and Hygiene; Seguros Nuevo Mundo, Venezuela.
  • Service Quality and Team Integration, Seguros Nuevo Mundo, Venezuela.
  • Accident Evaluation and Liquidation, Technical Insurance University, Venezuela.
  • Comprehensive Insurance, Seguros La Metropolitana, Venezuela.
  • AIC 034- Workers Comp and Managing Bodily Injury Claims 2006
  • Paralegal Certification (Paralegal I & II), University of Houston 2003
  • Continuing legal education/updates through Bar Association and Insurance Company Managers Association (Venezuela).
  • Zumba Fitness Instructor with 7 format licenses: Zumba Basic 1 & Basic 2Zumba ToningZumba GoldZumba StepZumba SentaoAqua ZumbaPro Skills
  • Strong by Zumba
  • License to be PiYo instructor, fitness format based on Pilates and Yoga: Pound Pro
  • FLEZ Instructor with SilverSneakers 
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