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Skillful Report Developer resume
Nelly D. Gillespie
15 years of multidisciplinary experience in the fields of law and insurance, focusing on legal issues within the insurance industry in Venezuela. Bilingual, English and Spanish speaking. Highly focused and results-oriented office professional who successfully supports complex, deadline-driven operations. A keen awareness of cultural diversity and its social and legal ramifications in the workplace.
Professional and mature
Strong problem solver
Enthusiastic and motivated
Proven organization leadership skills
Meticulous attention to detail
Public relations and exceptional communication
Interim Executive Coordintaor03/2017 to 04/2017Covenant House AlaskaAnchorage, AK
Direct assistant to the Executive Director and Executive Team.
Scheduled Board of Directors meetings and assisted with meeting materials and agendas.
Served as a professional representative of the CEO to executive clients, investors and board members.
Wrote and distributed meeting minutes to appropriate individuals.
Collaborated with other administrative team members, human resources and the finance department on special projects and events.
In charge of office and building supplies inventory and orders.
General support to the program.
Program Support Specialist 05/2016 to 02/2017McKinnel House/Salvation ArmyAnchorage, AK
Maintain follow up with case management for exiting families
Contacted agencies and programs and connected clients for benefits and resources
Maintained 2 homeless online databases including HMIS
Performed administrative duties in conjuction with Payroll and Human Resources Department
Interviewed and screened possible candidates
Prepared monthly and quarterly financial internal and external reports.
Managed office supplies and inventory.
Reviewed the internal rules and ensured compliance as well as the law concerning different situations in the shelter.
Executive Administrative Assistant07/2015 to 02/2016Office of the MayorAnchorage, AK
Provided confidential assistance to the Mayor and maintained the professional image of his office.
Controlled access to the Mayor's office by evaluating priority of meeting requests, calls and visitors.
Organized and maintained the Mayor's schedule and briefed him on logistical arrangements and attendees
Coordinated travel arrangements for presentations and appearances
Communicated with the appropriate personnel for meetings and different events
Composed administrative correspondence and reports
Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
Approved travel expenses and reimbursement requests
Reviewed and make edits to outgoing correspondence for the Mayor's signature
Judicial Assistant01/2011 to 01/2015Alaska Court AdministratorAnchorage, AK
Performed a variety of clerical, administrative and legal secretarial duties.
Maintained the Judge's schedule and appointments
Arranged appropraite travel and processed travel expenses
Handled and distributed all incoming and outgoing mail and screening phone calls
Open, read, and wrote answers to routine letters.
Substitute Teacher01/2011 to 08/2015Anchorage School DistrictAnchorage, AKDeveloped interesting course plans to meet academic, intellectual and social needs of students. Developed and implemented interesting and interactive learning mediums to increase student understanding of course materials. Applied progressive teaching principles to classes of 25-32 students. Performed student background reviews to develop tailored lessons based on student needs. Used variety of teaching techniques to encourage student critical thinking and discussion. Established and enforced rules for behavior and procedures for maintaining order among students.
Report Developer01/2007 to 01/2008Alaska National Insurance CompanyAnchorage, AK
Performed advanced report writing with cyberquery
Created and customized financial reports
Hold file, multiple pass reports, macros, publishing reports, import hold files into the Data Dictionary.
Claims Assistant01/2005 to 01/2007Alaska National Insurance CompanyAnchorage, AK
Independently managed all day-to-day aspects of Alaska Workers' Compensation claims
Coordinated heavy daily workload of claims paperwork
Computer data input
Performed general administrative support duties for a claims adjuster
Acted as a knowledgeable, efficient, and courteous liaision between all parties involved in the workers' compensation process
Managed daily responsibilities including general filing and administrative duties
Coordinated travel, lodging and transportation for claimants.
Answered phones and screen phone calls
Handled and distributed all incoming and outgoing mail.
Interpreted for spanish speaking claimants.
Administrative Assistant01/2004 to 01/2005Catholic Social ServicesAnchorage, AKImmigration and Refugees Program. Played a vital role as the first contact for clients, completing intake screening forms and utilizing my bilingual and legal skills as an English/Spanish translator. Coordinated closely with staff attorneys and paralegals in case reviews, staff meetings, and miscellaneous legal issues. Some computer database by using Amicus Attorney.
Licenses and Education
Law Degree University of Los Andes Mérida, Mérida State, Venezuela - 1986
The Conference for Women (5CEUs) - 2007AIC 034-Workers Compensation and Managing Bodily Injury Claims - 2006
Paralegal Certification (Paralegal I and II) University of Houston, Clear Lake, TX - 2003Insurance Producer Certification INPROSEG (Professional education for insurance employees) - 1987Annual continuing education/update through Insurance Association of Producers and Insurance Companies Annual Conventions (Venezuela).
Industrial Safety and Hygiene; Seguros Nuevo Mundo, Venezuela.
Service Quality and Team Integration, Seguros Nuevo Mundo, Venezuela.
Accident Evaluation and Liquidation, Technical Insurance University, Venezuela.
Comprehensive Insurance, Seguros La Metropolitana, Venezuela.
AIC 034- Workers Comp and Managing Bodily Injury Claims 2006
Paralegal Certification (Paralegal I & II), University of Houston 2003
Continuing legal education/updates through Bar Association and Insurance Company Managers Association (Venezuela).
Zumba Fitness Instructor with 7 format licenses: Zumba Basic 1 & Basic 2Zumba ToningZumba GoldZumba StepZumba SentaoAqua ZumbaPro Skills
Strong by Zumba
License to be PiYo instructor, fitness format based on Pilates and Yoga: Pound Pro